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Professional Summary

My duties as shop supervisor have consisted of contacting many different suppliers and manufactures  of parts and accessories and placing purchasing orders and making sure orders were shipped and received on time. 


My day to day operations of  the shop consisted of organizing and recording inventory and making sure all supplies are up to date and in proper location.


I have hands on training in the field in assembling, repairing and modifying elevator parts and equipment efficiently and with close attention to detail.

I have assisted and performed duties along side skilled elevator mechanics in the field.

 I have gone on shutdowns and performed basic duties of servicing elevator equipment with elevator mechanics.

I have performed modifications to old out dated equipment.

I have assisted and performed construction on new builds from ground up.

I have performed routine maintenance routes on day to day elevators as well as escalator equipment.

I have loaded heavy elevator machinery as well as tools and all equipment necessary to perform a day to day operations for a job.

I have transported such equipment and tools from company shop and various supply companies to job sites and loaded supplies and equipment safely in a timely manor to its designated destination.

Skills
  • Computer skills
  • Safety Awareness
  • Physically Fit
  • Skilled in hands on training
  • Strong verbal communication
  • Knowledge of different tools and equipment
  • Well organized
  • System troubleshooting
  • Quick learner
  • Worked on Smart Rise equipment
  • Worked on Hollister-Whitney equipment
  • Worked on Schindler equipment
  • Worked on Otis equipment
  • Worked on Dover equipment
  • Worked on Thyssenkrupp equipment
  • Worked on Kone escalator equipment
Work History
Elevator Mechanic Assistant/ Shop Supervisor, 11/2014 to Current
Total Elevator Company Naperville, IL
Lawn Maintence LandScaping and Snow Removal, 04/2010 to 12/2014
Quality Lawn Maintenance Tinley Park, IL
Owner/Operator, 10/2008 to 10/2014
Potsy Pizza Tinley Park , Illinois
Education
High School Diploma: 2005
Victor J Andrew High School - Tinley Park, IL
Associate of Arts: 2019
Moraine Valley Community College - Palos Hills, IL
Reference

John Heines Elevator Mechanic Local 2 15 years experience
Worked at Total Elevator and Schindler Elevator


Donald Malic Owner and Operator Lawn Maintenance 


Sean Phillips Owner Operator Potsy Pizza

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Professional Summary
Store Manager specializing in managing small high-end boutiques. Polished professional who trains employees on exceptional customer service etiquette and sales techniques. Driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Skills
  • Registered Yoga Instructor
  • Skilled motivator
  • Excellent sales skills
  • Strategic thinker
  • Customer service professional
  • Energetic personality
  • Healthy lifestyle role model
  • Goal-oriented
Work History
Shop Manager, 08/2016 to Current
Lorna Jane Active Living Plano, TX
  • Responsible for leading and connecting team to Lorna Jane's vision and goals.
  • Ensures that all aspects of the business are focused around the Lorna Jane customer.
  • Drives for results by maintaining a high level of commitment to achieve key performance indicators (KPI's).
  • Effectively manages wages to sales by partnering with regional manager regarding staffing and scheduling.
  • Coaches and inspires team to advance their skills, knowledge, and performance by addressing team member opportunities and encouraging ownership for improving performances.
  • Ensures the store is well-presented throughout daily trade and recovered before the end of each shift.
  • Provides training and guidance to the team operations, procedures, and team member relations and loss prevention.
  • Upholds a strong brand image through consistent and effective planning and execution of visual merchandising, marketing direction, and campaign management.
  • Educates customers about the brand to incite excitement about the company's mission and values.
  • Maintains and exhibits a strong product knowledge so as to better service customers and remembering to always discuss the features and benefits of Lorna Jane products.
  • Drives the business through activating local businesses. i.e. community relations, trunk shows, local events, and partnership with brand appropriate businesses.
  • Operates a cash register for cash, check and credit card transactions with 100% accuracy.
  • Prices merchandise, stocks shelves and takes inventory of supplies.
  • Alerts customers to upcoming sales events and promotions thru email, phone, and text communication.
  • Handles all customer relations issues in a gracious manner and in accordance with company policies.
Yoga Instructor, 11/2014 to Current
LORNA JANE ACTIVE LIVING ROOM Plano, Frisco, and Dallas Texas
  • Cultivates positive relationships with participants by interacting with them during group fitness classes.
  • Promotes "Active Living Room" programs such as Move Nourish Believe Events and weekly classes.
  • Consistently meets class attendance goals.
  • Explains exercise modifications and contraindicated movements to participants with a history of injuries.
  • Teaches a variety of group exercise classes, including yoga and yoga therapy balls.
Yoga Instructor, 02/2014 to Current
LIFETIME FITNESS Garland, TX
  • Creates yoga classes in several different formats that uphold the LifePower Yoga branding.
  • Maintains a clean and safe studio environment at all times and ensures equipment is cleaned and neatly stored.
  • Consistently have met class attendance goals and sparked the interest to begin a family yoga class format.
  • Featured in the "Instructor Spotlight" for June 2015.
  • Highest revenue generating instructor for North Garland location for 2015 and 2016, now extending sales achievements throughout the north Texas region.
Studio Manager/Yoga Instructor, 08/2015 to 08/2016
YOGAFIT STUDIOS Plano, TX
  • Was responsible for instructor auditions, hiring process, and class evaluations to ensure YogaFit class format branding is upheld.
  • Created class schedules and supervised studio day to day operations.
  • Planned events such as YogaFit's Ribbon Cutting Ceremony with the Plano Chamber and Grand Opening/ Open House.
  • Was the studio representative at City of Plano Chamber of Commerce meetings, marketing events, luncheons, and community events.
  • Established relationships with neighboring health/wellness minded business creating a Member Advantage Program, benefiting the clients/members of all participating businesses.
  • Continuously pursued new avenues to market the studio to prospective members.
  • Handled all studio membership leads, including sales of studio memberships.
  • Taught a variety of group exercise classes.
Spa Coordinator/Yoga Instructor/Body Wrap Specialist, 05/2012 to 06/2015
SPA ON THE CREEK Plano, TX
  • Scheduled chiropractic appointments and services booked for the wellness spa.
  • Led comprehensive spa tours highlighting areas of the spa such as the relaxation lounge, therapy rooms and Visia Digital Skin Analysis feature.
  • Assisted the spa director and chiropractor with numerous office tasks, including acting as a liaison between the doctor and patients.
  • Assisted Marketing Director with creating monthly spa promotions and marketing at outside events.
  • Kept all forms of social media updated with current spa events, including current promotions.
  • Created all yoga class sequences ranging from vinyasa formats to yoga therapy ball workshops.
  • Greeted guests and assisted with the check in/out processes for both the chiropractic patients and spa guests.
  • Attended M'lis product and body contouring wrap lecture and successfully learned how to apply a body wrap on a client.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Maintained a solid knowledge base of all spa and resort products and services.
  • Recorded inventory sales into the spa's weekly income report.
Education
Certified Yoga Instructor: Yoga, 2015
YogaFit University - Excelsior, MN

Certified Yoga Instructor: Yoga, December 2013
LifePower Yoga - Plano, TX
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Summary

Automotive damage appraiser who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights
  • Excellent communication skills
  • Superior customer service
  • Adaptive team player
  • Able to work without supervision
  • I-CAR
  • CCC ONE estimating
  • CCC ONE management
  • Guidewire management
Experience
Kemper Insurance Cerritos, CA Property Damage Appraiser 10/2019 to Current

Review photos and documents uploaded by the vehicle owner or shops to write an estimate or supplement. Place calls to vehicle owners and shops to go over repair damages. Request ACV and obtain salvage bid on all total loss vehicles. Document all contacts regarding the repairs in the file notes. Issue payments to vehicle owners and shops for vehicle repairs.

Fred Loya Insurance Company Rancho Cucamonga, California Field Appraiser 08/2018 to 10/2019

Receive daily assignments and make contact with the insured or claimant to set up appointment to inspect their vehicle for EOR. Assess collision and comprehensive damages to the insured's or claimant's vehicle. Document all communications in the file notes in regards to the claim. Inspect vehicles at the salvage yards. Request ACV and salvage bids. Work with collision centers to ensure vehicles are repaired to pre-accident condition. Write supplements. Request payments for EOR and SOR.

Dynamic Collision Center Redlands, California Assistant Collision Center Manager 02/2018 to 08/2018

Wrote collision and comprehensive estimates and supplements. Ordered all required parts and dispatched jobs to the technicians. Communicated with all customers with any updates to the repairs or changes made to repair plan. Documented all communications in the file. Uploaded final estimates to insurances companies.

Fred Loya Insurance Company Austin, Texas Field Appraiser 04/2017 to 10/2017

Receive daily assignments and make contact with the insured or claimant to set up appointment to inspect their vehicle for EOR. Assess collision and comprehensive damages to the insured's or claimant's vehicle. Document all communications in the file notes in regards to the claim. Inspect vehicles at the salvage yards. Request ACV and salvage bids. Work with collision centers to ensure vehicles are repaired to pre-accident condition. Write supplements. Request payments for EOR and SOR.

Caliber Collision Round Rock, Texas Office Manager 12/2016 to 04/2017

Audit and close all repair orders according to the DRP guidelines, accounts receivables, reconcile all vendor statements for proper payment. Prepare payroll for flagged and hourly employees. Conduct weekly employee meetings and safety walks of the shop and office.

Premiere Collision Center Hanford, California Estimator 04/2015 to 03/2016 Estimated collision and comprehensive damages Handled DRP accounts. Ordered all required parts and dispatched jobs to technicians. Wrote supplements according to the insurance company procedures. Uploaded all final estimates to insurance companies. Closed files and collected payments due. 
Service King/Collision Authority Las Vegas, Nevada Estimator 07/2013 to 02/2014

Estimated collision and comprehensive damages. Handled DRP accounts. Wrote supplements according to the insurance company procedures. Uploaded all final estimates to insurance companies.

Oracle Ford Oracle, Arizona Collision Center Manager 01/2008 to 01/2010 Managed daily operations of the collision center Estimated collision and comprehensive damages. Handled DRP accounts. Ordered all required parts and dispatched jobs to technicians. Wrote supplements according to the insurance company procedures. Uploaded all final estimates to insurance companies. Closed files.
Moss Bros Dodge San Bernardino, California Estimator 01/2007 to 01/2008 Estimated collision and comprehensive damages. Handled DRP accounts. Ordered all required parts and dispatched jobs to technicians. Wrote supplements according to insurance company procedures. Uploaded all final estimates to insurance companies. Closed files.
Moss Bros Dodge/Moss Bros Ford San Bernardino/Colton, California Assistant Collision Center Manager/Collision Center Manager 01/2000 to 01/2003 At Moss Bros Dodge, I was the assistant manager. Promoted to the manager of the new Ford dealership's new collision center. Managed daily operations of the collision center. Estimated collision and comprehensive damages. Handled DRP accounts. Dispatched jobs. Wrote supplements according to the insurance company procedures.
Freeway Lincoln Mercury, Volkswagen San Bernardino, California Estimator 01/1994 to 01/1999 Estimated collision and comprehensive damages. Handled DRP accounts. Ordered all required parts and dispatched jobs. Wrote supplements according to insurance company procedures. Uploaded all final estimates to insurance companies.
Uptown Auto Craft Upland, California Estimator 01/1989 to 01/1993 Started out as the receptionist. Answered phones, assisted customers, filed, accounts receivables. Was taught how to estimate by the owner of the shop. Worked my way up to estimator.
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Summary

Dependable and hard-working with more than 10 years in the construction industry. With a very punctual and strong work ethic. Thrives in a fast-paced environment and works hard to complete projects.

Highlights
  • Awarded over 2 Million Dollars in jobs estimated last year. Averaging 15-25% profits
  • Can Read and Interpret Blue Prints and Specifications
  • OSHA Certified


  • Proficient in Excel and Take off Programs
  • Leadership
  • Plumbing and Carpentry
  • Exceptional problem solver
Accomplishments

Successfully led 2 squads of 15 Soldiers on a base renovation mission to consist of troubleshooting and repairs of all electric, plumbing and carpentry on a small unoccipied base in Afghanistan. 

Experience
Squad Leader / Jobsite Superintendant / Army National Guard - Chillicothe, OH 07/2007 - Current

Currently a Staff Sergeant with Ohio National Guard. Was active duty from 09/2012 to 01/2017. Extensively trained in plumbing, carpentry,  masonry, and operating heavy equipment. Includes back hoe, skid steer, 5k loader, forklift and 5k atlas lift. Use team members strengths to accomplish all tasks at hand. Delegate tasks down to team leaders.

Carpenter / Builtrite Interior Construction - Columbus, OH 05/2010 - 10/2012 Performed metal framing of walls in commercial office space. To include hanging sheet rock and installed ceiling grid and tiles.
Project Manager / Estimator / Builtrite Interior Construction - Columbus , OH 02/2017 - Current
  • Estimate drywall / metal stud framing / acoustical ceilings / acoustic wall panels / custom wood ceiling projects
  • Order and Maintain inventory of materials
  • Manage my projects to produce the best profits
  • Excellent customer relations
  • Review Contracts and Change orders
  • Trouble shoot problems and create solutions
Education
Fairfield Career Center - - Carol, OH, US 2008 High School Diploma: Building Trades Coursework consisted of residential carpentry, plumbing, electrical, roofing, drywall, and exterior siding.
Groveport Madison High School - - Groveport, OH, US 2008