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Professional Summary
Proficient Cashier experienced in Fast food and Cleaning environments. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.
  • Multi-tasking ability
  • Accurate money handling
  • Payment processing
  • Friendly demeanor
  • Motivated team player
  • Self-motivated
  • Exceptional communication skills
  • Proficient in cash management
Work History
Cleaning Specialist, 07/2012 to Current
Pamela Johnson Cleaning Services Tallahassee, FL
  • Service, clean, or supply restrooms.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Gather and empty trash.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Survey Associate, 06/2016 to Current
C & C Research Tallahassee, FL
  • Conduct background research on survey topics
  • Test surveys to make sure that people will understand questions pertaining to surveys.
  • Coordinate the work of survey interviewers and data collectors.
  • Summarize survey data using tables, graphs, and fact sheets.
  • Evaluate surveys, methods, and performance to improve future surveys.
Cashier, 08/2016 to Current
Garnet & Go Tallahassee, FL
  • Greet customers promptly.
  • Take orders and inform customers about new deals and upsizing options.
  • Clean and stock customer eating areas and equipment.
  • Relay order information to kitchen staff using POS and ensure order is filled correctly.
  • Delivery orders to tables.
  • Transfer supplies and equipment between storage and work areas.
  • Work in the kitchen as substitute when needed.
  • Maintain inventory and records.
Cashier, 11/2014 to 06/2015
Wendy's Tallahassee, FL
  • Greeted customers on arrival and entered for the order.
  • Took orders and informed customers about new deals and upsizing options.
  • Cleaned and stocked customer eating areas and equipment.
  • Relayed order information to kitchen staff using POS and ensured order is filled correctly.
  • Delivered orders to tables.
  • Transferred supplies and equipment between storage and work areas.
  • Worked in the kitchen as substitute when needed.
  • Maintained inventory and records.
Cashier, 12/2010 to 03/2011
Linda Howard Tallahassee, FL
  • Greeted customers entering establishment.
  • Answered customers questions, and provide information on procedures or policies.
  • Recieved payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issued receipts, refunds, credits, or change due to customers.
  • Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash.
  • Counted money at the beginning of the shift to ensure that amounts were correct and that there was adequate change.
High School Diploma : 2011
Gainesville Job Corps - Gainesville
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Committed transportation professional skilled in relaying updated schedule and route information to facilitate passenger satisfaction. Dedicated to safety and passenger satisfaction, illustrated through positive feedback and an excellent driving record.
  • Map proficiency
  • Passenger assistance
  • Local traffic laws
  • DOT regulations
  • Defensive driving expert
  • Local street knowledge
  • Safety-focused
  • Map reading and navigation skills
  • Current CDL license
  • Flexible schedule
  • Safe driver
  • Motivated self-starter
  • Customer service-oriented
  • Materials accountability
Cleaning Specialist Jan 2013 to Dec 2013
Benchmark Education Co LLC New Rochelle, NY Notified supervisors of faulty operations and defective materials.
Maintained record accuracy by using work order reporting system.
Kept supervisor informed of job progress and material requirements
Custodian May 2017 to Apr 2018
Hackley School Tarrytown, NY Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.
Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
Cleaned Venetian blinds, including washing and vacuuming them.
Maintained all janitorial equipment in a clean, safe and operable condition.
School Bus Driver Mar 2018 to Current
Royal Coach Lines Elsmford, NY Maintained records such as vehicle logs statements in accordance with regulations  Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios. Read maps and followed written and verbal geographic directions. 
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Education and Training
GED 2010 Sleepy Hollow High School Sleepy Hollow, NY, United States
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Dependable and hard-working Maintenance Specialist with more than 15 years in the general maintenance as well as preventative maintenance, heating and air conditioning repair and appliance repair. Thrives in a fast-paced environment and works to complete projects quickly and efficiently. Detail-oriented skilled laborer who thrives in project management roles. Extensively trained in construction trades, carpentry and landscaping.

  • Accurate measurements and estimates
  • Carpentry expertise
  • Plumbing
  • Residential construction
  • Construction machinery operation
  • Appliance repair
  • Heating and air conditioner repair
  • Strong communication skills
  • Detail-oriented
  • Friendly and hardworking
  • Roof construction
  • Ability to perform corrective and preventative maintenance
  • General carpentry and Painting
06/2014 to Current Aspen Air Conditioning
  • Demonstrated a strong customer service through a positive attitude of approachability, adaptability, and strong problem-solving.
  • Applied standards and policies, including safety procedures and the maintenance of a clean work area
  • Service and install HVAC equipment and components.
  • Tested electrical circuits or components for continuity, using electrical test equipment and other tools.
  • Inspected pipes, tubing joints or connections for leaks, using pressure gages or soap-and-water solution.
Air Duct Cleaning Specialist 04/2013 to 06/2014 Stanley Steamer
  • Analyzed residential and commercial building specific needs, determined any underlying causes and recommend the appropriate cleaning remediation repair.
  • Source removal (duct cleaning) and installing indoor air quality products.
  • Good mechanical & electrical skills, a great attitude, neat appearance, and great communication skills.
  • A clean background and good driving record.
Lead Appliance Installer 05/2005 to 04/2013 Florida Builder Appliance
  • Residential and commercial appliance installation, preventative maintenance and repair.
  • Installed high end appliances such as Subzero, GE, Jenn-air, Whirlpool etc.
  • Installed dishwashers, counter ranges, over range micros, and wall units.
Service Tech 04/2001 to 02/2005 Aloha Air Conditioning
  • Provided professional air conditioner repair replacement and service.
  • Identified client needs to assist them in making an informed decision, choosing the best product for their situation.
  • Responsible for cleaning and preventative maintenance of equipment, service of equipment in the field and delivery & set-up of equipment on customer sites.
  • Accountable for service documentation, demonstration of equipment for customer use.
  • Independent working habits while installing, servicing or transporting our customers temporary equipment.
Miami Dade College -Atlantic Technical Institute

Areas Studied: Refrigeration appliance repair, air conditioning installer and repair warehouse return specialist, order entry specialist, fork lift certified, certified whirlpool KitchenAid appliance installation installer, and Wolf Sub-zero Certified installation.

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Professional Summary
Ambitious financial professional with superior analytical and problem solving skills. Detail-oriented, versed in balancing priorities and meeting deadlines under pressure. Adapting quickly to challenges and changing environments.
  • Financial analysis
  • Budget analysis
  • Strategic financial planning
  • GAAP and statutory reporting
  • Excellent communication skills
  • Excellent attention to detail
  • Expert in customer relations
  • Financial and operational reporting
  • Adobe software
  • Knowledge of ERP (Enterprise Resource Planning) software
Work History
Electronic Money Movement, Fraud Investigations Analyst II, 04/2016 to Current
JP Morgan Chase San Antonio, Texas
  • Processing low to high dollar wires, and identifying links between sender and recipient.
  • Censoring online activity to detect online break-ins and suspicious activity.
  • Reaching out to Chase customers to verify validity of electronic transactions on their accounts.
  • Preventing future fraud by deactivating online access and restoring customer profiles after eliminating all threats.
  • Skills: Utilizing common sense and excellent judgement to prevent losses to the bank.
  • Able to meet service levels by maintaining a high pace.
  • Navigating through Lexis Nexis database and Innovis.
  • Conducting thorough research and paying close attention to detail to avoid errors.
UCC/Check Forgery Analyst II, 11/2014 to 04/2016
JP Morgan Chase San Antonio, Texas
  • Detecting Fraud through the form of checks.
  • Identifying the correct check fraud scenario by comparing images of checks.
  • Providing instruction for fraud victims on completing forgery affidavits.
  • Making recommendations to avoid future fraud.
  • Providing realistic outcomes and expectation for all fraud victims.
  • Assisting our investigations team by gathering critical and thorough information from all parties involved.
REG-E Claims Analyst I, 11/2014 to 04/2016
JP Morgan Chase San Antonio, Texas
  • Assist in detecting fraudulent activity in consumer and business accounts, then taking the appropriate actions to avoid future losses to the customer and the bank.
  • Providing solutions to our customers that will help prevent future fraud.
  • Thoroughly and concisely documenting any relative information discussed on interactions with the customers.
  • Also observing claim patterns in consumer history in order to detect claim abuse.
  • Notifying customers of the reasons for terminating business ties with them when they are presenting a risk to the financial institution.
  • Working in conjunction with branch staff to ensure bank policies are being met.
Sales Associate, 04/2014 to 10/2014
International Bank of Commerce San Antonio, Texas
  • Delivering the IBC experience with a we do more attitude.
  • Cross selling financial services to existing customers, from checking accounts to Roth IRAs.
  • Following up with existing clients, and prospects to obtain customer satisfaction.
  • Assembling presentations in various establishments in order to meet sales quotas.
  • Building lasting relationships and earning the business of our prospects.
  • Educating clients and prospects alike on our products and services, elaborating on the features and benefits of banking with IBC, targeting branch growth.
Summer Intern, 03/2014 to 08/2014
Remedy Property Investment Group 653 Santa Monica St, San Antonio, TX 78201,
  • Participated in monthly meetings with directors to analyze spending and provide financial recommendations.
  • Consolidated financial data and materials for key leadership meetings.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals
Air Traffic Controller Apprentice, 12/2012 to 07/2013
U.S AIR FORCE Biloxi, Mississippi
  • Issue landing and take-off authorizations or instructions.
  • Inform pilots about nearby planes or potentially hazardous conditions, such as weather, speed, and direction of the wind, or visibility problems.
  • Alert airfield emergency services in cases of emergency or when aircraft are experiencing difficulties.
  • Monitor or direct the movement of aircraft within an assigned air space, using radar, computer equipment, or visual references.
  • Attending weekly safety briefings *Review records or reports for clarity and completeness.
Cleaning Specialist, 02/2012 to 12/2012
PJS San Antonio, Texas
  • Clean, professional buildings around the city.
  • Manage nightly reports and entries of areas accomplished.
  • Responsible for supporting all policies, goals, objectives, and the mission of PJS.
  • Take inventory of stock to ensure there are adequate supplies on a regular basis *Follow all company safety and security policies and procedures *Ensure clean, orderly, and attractive spaces throughout buildings *Responsible for emptying waste containers and receptacles from all areas of the facility and disposing of all waste, recyclables, and medical waste.
Host/Server, 01/2011 to 02/2012
Los Barrios San Antonio, Texas
  • Promote the finest dining and most authentic Mexican food in SA.
  • Advertise delicious dishes.
  • Make sure all menus are wiped down, free of spots or stains, and complete.
  • Make sure entry doors are clean, free of debris and inviting.
  • Plan out seating chart and organize the reservations.
  • Greet guests, escort them to their table, pull the seat out for the ladies, and present menus.
Sales Associate, 03/2010 to 01/2011
Julian Gold San Antonio, Texas
  • Greet customers upon entrance of the store.
  • Assisted customers in finding the best fit while catering to their individual needs.
  • Provided suggestions to loyal clients that were searching for the latest fashion trends, designer clothing, handbags, jewelry, etc.
Bachelor of Science: Business-Accounting Concentration, 2016
University of Phoenix San Antonio Campus - Interstate Highway 10 W, San Antonio, TX 78
  • Advanced courses in Financial Statement Analysis
  • Emphasis in Financial Accounting                                                   
  • 3.55 GPA
  • Cost Accounting                                                           
  • Accounting Foundations
  • Accounting Information Systems                                
  • Commercial Law Business Statistics                                                         
  • Taxation and Compliance
  • Accounting Foundations
High School Diploma: May 2008
Thomas Edison High School - San Antonio, Texas
  • International Business and Economics coursework
Active member in the Delta Mu Delta Honor Society