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Experience
General Manager
October 2018 to Current Tradesmen International － Greensboro, NC
- Responsible for overseeing all aspects of the Greensboro NC branch
- Driving new sales activity to maximize financial performance
- Leading and motivating sales and recruiting teams
- Strategic planning 
- Planning and directing sales team training
- Developing sales strategy to achieve goals and revenues
- Setting individual sales targets with sales team
- Reviewing performance data to monitor and measure productivity
- Hiring and training new office staff and sales personnel
- Monitoring staff performance with performance reviews
- Managing Gross Profit month-over-mont
- Planning and implementing procedures to maximize operating efficiency
- Coordinating budget activities for maximum operational efficiency
- Forecasting annual, quarterly and monthly sales revenue
- Cultivating effective business relationships 
- Creating and maintaining positive team culture  
Director of Business Development
September 2017 to September 2018 The AroundCampus Group － Chapel Hill, NC
As the Director of Business Development it has been my pleasure to lead Around Campus' national on-campus chapter expansion. This includes writing, editing, creating, and promoting Around Campus brand awareness - while leading our national recruiting, training, and management efforts. Other responsibilities include: Conducting competitive analysis and price-to-win assessments, establishing relationships with critical teammates/clients, driving company business and revenue, identifying and developing new business opportunities and building and expanding the presence of the company and its brands, leading sales and client-relationship management, tracking new markets and emerging trends, recommending new products and services, proposing and developing new strategic partnerships, writing proposals and plans, and guiding long-term objectives to meet business needs and requirements. 
Division Manager
October 2016 to September 2017 The AroundCampus Group － Chapel Hill, NC Recruited, hired, trained, and managed 70+ sales representatives and 30+ marketing ambassadors, at 26 universities - across 6 states. Trained and managed Regional and Area Sales Managers in North Carolina, Minnesota, Wisconsin, and North Dakota. Created and implemented our nation-wide HR Employee Onboarding & Retention Program used for 650+ new employees. Recruit teams, organized events, trained staff, and lead partnering marketing campaigns with Deutsche Bank, BING Beverage, Busch Gardens, and UConnection. Generating leads, prospected potential clients, and ultimately sold recruitment packages to Career Partner businesses. Organized and sold on-campus distribution packages throughout University markets within my Division. Developed and delivered high impact sales training programs at our nationally recognized sales foundation academy to classrooms of over 650+ sales representatives in areas of effective sales techniques, sales goals, time/territory management, competitive advantage, public speaking, team building and leadership. University markets that I directly manage: Duke, University of North Carolina, UNC-Asheville, NC State, Elon, UNC-Greensboro, UNC-Wilmington, Appalachian State, ECU, UNC-Charlotte, Wake Forest, College of Charleston, Virginia Commonwealth, Christopher Newport, William & Mary,  North Dakota University, NDSU, University of Minnesota, UMN-Duluth, St. Cloud, UMN-Mankato, Winona State, UW-Stout, UW-La Crosse, UW-Eau Claire. 
Regional Manager
February 2016 to October 2016 Around Campus Group － Chapel Hill, NC Recruited, hired, trained, and managed 30 sales representatives at 13 universities across North and South Carolina. Responsible for $397,786 in college marketing and advertisement sales in North and South Carolina - Ranking 6th in the nation among Regional Managers in total sales. Developed and delivered high impact sales training programs at our nationally recognized sales foundation academy to classrooms of over 650+ sales representatives in areas of effective sales techniques, sales goals, time/territory management, competitive advantage, public speaking, team building and leadership. Managed and trained Area Sales Managers in North and South Carolina. Recruited team of Brand Ambassadors, organized events, trained staff, and lead UConnection marketing campaigns in North and South Carolina. University markets that I directly manage: Duke, University of North Carolina, UNC-Asheville, NC State, Elon, UNC-Greensboro, UNC-Wilmington, Appalachian State, ECU, UNC-Charlotte, Wake Forest, College of Charleston, Virginia Commonwealth, Christopher Newport, William & Mary, Clemson, USC
Business English Teacher
January 2015 to February 2016 University of Bremen － Bremen , Germany Led Business English seminars and lectures for international graduate students from all over Europe, created lesson plans and activities designed for maximizing interactions and classroom discussions, distributed and discussed appropriate readings to help engage students from a wide range of cultural backgrounds, and facilitated student development that aligned with their personal goals and direction. 
Director of Client Services
February 2011 to November 2014 LeftFoot Coaching Academy － Minneapolis, MN Managed a portfolio of over 500 accounts, identified member prospects, directed outbound engagement to establish connections with target leads, directed marketing campaigns aimed at acquiring year-long membership sales, offered membership packages based on client needs, implemented client recognition and retention programs, created pipeline management techniques and strategies based on individual client, and established life-long relationships with parents, players, and colleagues.
Education
Bachelor of Arts : Business and Leadership William Peace University － Raleigh, NC, USA GPA 3.84
(CSLP) Certified Sales Leadership Professional － Greensboro , North Carolina, USA
(CPSP) Certified Professional Sales Person － Greensboro , NC, USA
Meyers-Briggs Leadership Workshop － Minneapolis, MN, USA
Licensed in 13 LinkedIn Sales and Leadership Workshops － Durham , NC, USA
Teflen Training College － Minneapolis, MN, USA TEFL Masters Degree Certified 

This resume is created in 7 minutes.
Summary
Proactive manager experienced in managing a variety of teams including sales, estimating, purchasing, engineering, and production. Successful in creating effective communication between project managers, and commercial customers including general contractors, architects, engineers, and the management team.
Highlights

  • Purchasing specialist
  • Knowledgeable in quality control standards
  • Purchasing ability
  • 5 S experience
  • Blueprint fluency
  • Superb management skills
 
  •  Microsoft Office
  • Adobe Pro
  • Bluebeam
  • Moraware ERP
  • QuickBooks
  • Peachtree
Accomplishments
Trained and mentored over 150 employees including sales professionals and and managers. Led Lakeside Surfaces Inc. commercial department from $990,000.00 to $3,325,000.00 in 1.5 years exceeding sales projections by 28%.
Experience
06/2017
Operations Manager in Training Dynamic Wood Solutions － Spring Lake, MI
Establish and adjust work procedures to meet production schedules.
Coordinate and develop new product design in collaboration with engineering staff. Supervise production schedules, production quality and on time delivery. Insure that production rates are met. Maintain proper inventory for current and future projects.
01/2015 to 12/2016
Commercial Division Manager Lakeside Surfaces Inc. － Norton Shores, MI Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Coordinated and developed new product design in collaboration with engineering staff. Implemented root cause and corrective actions to remove production constraints and improve product quality. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Implemented electronic architectural/engineered estimating. Created business plans for outside sales for future growth. Created yearly sales projections and budgets.
01/2007 to 01/2015
Vice President Cameo Countertops Inc. － Walker, MI Assessed and trained personnel for promotion to cross-functional operations. Maintained and enforced a safe and clean working environment at all times. Coordinated preventative maintenance on existing and new production equipment, including routine calibration. Established and adjusted work procedures to meet production schedules. Supervised production schedules, production quality and on time delivery. Defined manufacturing performance standards and reviewed the performance outcomes to set future targets. Identified staffing and capital needs, collected relevant data and wrote justifications for established needs. Implemented root cause and corrective actions to remove production constraints and improve product quality. Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership. Trained, developed, and counseled employees to develop a high performing team. Completed key projects on time, on budget and with a high level of accuracy. Created strategies to develop and expand existing customer sales. Adjusted estimating parameters to increase profitability and increase sales.
06/1992 to 01/2007
Plant Manager Lakeside Solid Surface Inc. － Norton Shores, MI
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Trained, developed and counseled employees to develop a high performing team. Diligently maintained safety and quality standards. Supervised production schedules, production quality and on time delivery.
09/1980 to 04/1992
Driver/Manager United Parcel Service － Muskegon, MI
Education
1979
Associate of Science: Industrial Engineering Muskegon Community College － Muskegon, MI, Muskegon

This resume is created in 7 minutes.
Summary
    Dedicated Operations Manager and effective leader driven to motivate teams to exceed business goals.Who excels at building teams and enforcing a high level of quality in products and services. Cultivates and maintains strong customer relationships. 
Skills
  •  Bilingual
  • Multitask
  •  Bookkeeping 
  • Accounting
  • Customer Service
  • Collections
  • Inventory Control
  • Management experience
  • Multi-site Transfer Ordering
  • Gp/Appolis/Ross Program
  • Listen Actively
  • Building Good Work Relationship Skills
  •  Team building
  • Dedicated
  • Mindfulness
  • Appreciate Others
  • Trustworthy
  • Mutual Respect for others
  • Avoid Gossiping
  • Communication
  •  Strategic planning
  • Hands-on
  • Troubleshooting and problem solving
Accomplishments
  •  Transitioning all cash accounts to only Checks/Money Order or Credit cards in a week.
  • Cut inventory by more than half and improved on-time delivery to 100% by re-routing routes, managing drivers orders and pigs.
  • Grew wholesale revenue in the first year surpassing the HD Team of 50+ employees vs my team of 4.
  • Launching Winder Farms Glass bottled Milk at 72 Ralph's Store Locations in Orange and Riverside County.
  • Managing Anaheim site all on from Vehicles, Drivers, Warehouse, Inventory control, Ordering, creating and Managing routes.
Experience
01/2013 to 05/2017
Orange County Wholesale Division Manager Winder Farms － Anaheim, CA
  •  Bookkeeping 
  • Accounting
  • Customer Service
  • Inventory Control
  • Driver manager
  • 2017 site manager
  •  
  •  
  •  
  •  
06/2006 to 12/2012
Bookkeeping/Customer Service Rockview Milk － Santa Ana, CA
  • Bookkeeping
  • Accounting
  • Customer Service
  • Collections

Education
12
High School Diploma Santa Ana High School － Santa Ana, Ca

This resume is created in 7 minutes.
Summary
To obtain a position that will allow me to make valuable contributions to the team or organization through my aptitude for leadership and innovation.
Skills
Microsoft Office; Word, Excel, PowerPoint, Outlook Rent Manager Property Management Software; Yardi Certified, Onesite
Experience
Progress Residential Sr. Leasing Specialist 12/2016 to Current
  • Make appointment, Show Single-family homes.
  • Ensures applications are accurate and complete.
  • Analyze traffic sources through Salesforce and Yardi platform.
  • Develop community contacts to maximize awareness.
  • Prepare market reports weekly and monthly.
Leasing Coordinator 03/2016 to 12/2016
  • Fielding leads via Yardi, Rently & Outlook to appropriate leasing agents.
  • Working with prospective tenants during the leasing application process.
  • Requesting leases from underwriting department and following up with future residents including security deposit and other deposit fees.
  • Perform move-in inspections.
  • Answer customer service related calls.
  • Assist with portfolio operations.
180 Parking Services Division Manager 09/2013 to 12/2016
  • Provide exceptional customer service with courtesy and consistency when guess arrive.
  • Recruit, train and evaluate over 9 employees based on performance quarterly.
  • Achieve target goal of $5600 monthly.
  • Identify potential sources of qualified candidates for positions to be filled at various locations.
  • Demonstrate extraordinary oral communication skills by conveying information effectively.
ITT Technical Institute Educational Recruiter 04/2012 to 09/2013
  • Performed telephone and face-to-face interviews with all prospective students.
  • Led e-mail correspondence to identify high school and adult student prospects and determine their educational needs, concerns and/or interests.
  • Facilitated new student orientation and registration day activities.
  • Closely assisted and mentored students through the Admissions process.
  • Ensured compliance with applicable Company policies and procedures, laws and regulations.
Ashworth College Admissions Advisor 11/2009 to 04/2012
  • Managed and responded to over 300 enrollment calls and inquiries per day from prospective students.
  • Conducted counseling for students seeking to further their education.
  • Collected all in-bound tuition payments via telephone.
  • Fostered and developed relationships with schools and communities.
  • Designed and tested call scripts to be used by other enrollment specialists.
Barclay At Dunwoody Leasing Consultant 03/2007 to 11/2009
  • Resolved all customer issues regarding their residence, ensuring ultimate comfort.
  • Performed marketing out-reach by soliciting flyers, business-to-business in order to gain relationships and future business.
  • Efficiently processed of all required administrative forms, reports and related information.
  • Provided support to sales team, ensuring all sales and service objectives were met.
Stone Manor Condominiums Property Manager 08/2006 to 03/2007
  • Helped management increase occupancy by 40% in a three month period by creating advertisements, internet marketing, and B2B marketing.
  • Proactively addressed potential issues regarding the property.
  • Executed company financial goals, operated asset in owners' best interest in accordance with Policies & Procedures Manual.
  • Worked closely with the developer and project manager of the community to complete units for residents to purchase.
Education and Training
Diploma: Property Management 2010 Ashworth College, Norcross, Georgia Property Management
Masters: Organizational Management 2012 Ashford University, Clinton, Iowa Organizational Management
Additional Information
  • LICENSE: Metro Brokers, Better Homes and Garden Real Estate, Atlanta, GA, Licensed Real Estate Agent, 2016
  • ACHIEVEMENTS: Georgia Work Ready Certified National Career Readiness Certificate Golden Key Award for Excellent Academics from Ashford University, 2011
  • QUALIFICATIONS: Dedicated, ambitious, self-driven, and results oriented; open to new challenges. Innovative, analytical abilities, exceptional work ethic, integrity and committed to goals.

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