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Summary

The Purpose of Youth Work. ... The key purpose of youth work is to: “Enable young people to develop holistically, working with them to facilitate their personal, social and educational development, to enable them to develop their voice, influence and place in society and to reach their full potential.”

It's Worthwhile: Unlike some jobs that make you feel like you're just a corporate cog, working with troubled youths allows you to really make an impact on the world, one kid at a time. With each life you change, you're making the world a slightly better place, making the job all the more rewarding and interesting.

Highlights
  • Advocacy
  • Crisis response
  • Reintegration techniques
  • Behavioral interventions expertise
  • Program support
  • Activity implementation
  • Emotional support abilities
  • Conflict resolution
  • Detail-oriented
  • Safe driving techniques
  • Vehicle maintenance
  • Driving and transportation
  • Route management
Accomplishments
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual
  • Introduced exciting and fun events and activities for at-risk youth, that promoted an atmosphere of compassion, respect, and understanding of life
  • Discussed organization's needs with local business leaders at community events and received financial support, helping to double fundraising goals
  • Coached Local youth Football teams in Dorchester, Roxbury for 5 years
  • Part of the scared Straight program at Norfolk, Concord Prisons in Mass
Experience
07/2019 - Current Driver Frito-Lay North America Inc. | Braintree, MA
  • Consulted with customers to gain feedback and address concerns with products or services
  • Loaded and unloaded merchandise efficiently to meet demanding route targets
  • Interacted with customers pleasantly to meet needs and drive satisfaction
  • Planned optimal routes to minimize delays and maximize time efficiency
  • Demonstrated professional conduct with clients and families do deliver outstanding customer service
06/2018 - 11/2018 Delivery Truck Driver M.F. Foley Company Inc. | New Bedford, MA
  • Verified order details at distribution center and customer locations to prevent errors
  • Performed deliveries throughout greater Boston area
  • Unloaded packages from box trucks for delivery to customers, taking care to prevent damage to merchandise and goods
  • Coordinated accurate paperwork and collected payments from customers to meet financial objectives
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues
  • Planned efficient routes and adjusted strategies based on current weather and traffic information
04/2018 - Current Order Picker Coca-Cola Vending | Needham, MA
  • Attended company safety meetings to provide insight on ways that would reduce warehouse accidents.
  • Ensured that aisles were organized so forklifts could be operated throughout the warehouse.
  • Prepared products for shipping according to company specifications.
  • Used an RF scanner to pick items to their proper bins.
  • Operated all warehouse equipment in a safe manner.
  • Operated all warehouse equipment in a safe manner.
  • Unloaded merchandise from delivery trucks.
11/2017 - 01/2018 Professional Delivery Driver United Parcel Service | Watertown, ma
  • Processed shipment documents neatly and efficiently for each load.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Balanced and handled expense accounts for each trip.
  • Conducted daily DOT pre-trip inspections according to a set checklist.
  • Delivered customer orders to homes and places of business within established time frames.
03/2017 - 09/2017 Security Supervisor Clover Ventures | Boston, MA
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. 
06/2017 - 11/2017 Satellite Installer Next sollutions | Easton, MA
  • Troubleshooted electrical/electronic control circuits. 
  • Maintained customer records, using automated systems.
  • Continued internal education, training and certifications to stay ahead of an evolving financial industry landscape, learned new product releases, and increased value to the company and the client base
  • Answered customers' questions about products, prices, availability, product uses, and credit terms.
12/2011 - 05/2012 DENTAL ASSISTANT DENTAL SMILES | Boston, MASS
  • Finished number one in my computer skills class Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion
  • Provided appropriate postoperative instructions as prescribed by dentist
  • Thoroughly gathered and recorded medical and dental histories and vital signs of patients
  • Correctly arranged instrument trays prior to dental procedures and surgeries
  • Greeted and prepared patients for dental examinations
  • Properly sterilized dental equipment and examination rooms in accordance with infection control policies
  • Effectively operated x-ray machines and developed x-rays
02/2009 - 06/2011 BOOK CLERK AND GENERAL COMPUTER TROUBLESHOOTING Borders Book Store | Braintree, MA
  • BORDERS BOOK STORES Braintree, mass Set up equipment for employee use
  • Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support
05/2002 - 05/2004 IRON WORKER Local 7 | Boston, MA
  • Local 7 iron workers union Boston, mass Arranged and stored materials, machines, tools and equipment
  • Cut materials to specified sizes for installation using power saws and tile cutters
  • Transported materials, tools and machines to installation sites
  • Built and disassembled scaffolds, bracing and barricades
06/1996 - 10/2000 KITCHEN AND BATH HOME DEPOT | Boston, MASS
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Maintained friendly and professional customer interactions.
02/1995 - 04/2017 SECURITY NIGHT CLUBS UNIVERSITY SECURITY | Boston, MASS
  • Reduced general liability claims through safety audits and training.
  • Supplied internal and external security within a 3000 square foot mall with 1000 club goers
Education
2016 CERTIFICATE: BASIC NETWORKING, GENERAL IT OF COMPUTERS CISCO NETWORKING ACADEMY IT ESSENTIALS Concord, MASS, USA Graduated Summa Cum Laude
Skills
BASIC, BOOK, CISCO, hardware, credit, dentist, fashion, infection control, materials, NETWORKING, policies, repairs, retail, safety, technical assistance, vital signs, x-rays, x-ray QUALIFICATIONS Strong communication skills ServiceDesk Working independently Managing tight deadlines Leadership
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Professional Summary
Reliable and disciplined maintenance technician with 17+ yrs of military vehicle experience (from preventive maintenance to ordnance training, and recovery) as well as being trained and certified on today's current transportation vehicle technology. 28 months (2 tours) of combat experience in Iraq in leadership positions with two different vehicle maintenance companies. Experienced on all military variants of wheeled and specialty vehicles plus engineer equipment. Lead Maintenance Supervisor of a Direct Support Unit maintaining 267 separate units and assets. Trained in the military's newest diagnostic equipment (MSD-V3) plus manufacturer's individual diagnostic programs (INSITE, CAT ET, etc). Adaptable to any kind of maintenance platform in a short amount of time plus willingness to travel and convert to any position need from basic laborer to combat tested leadership.
Education
Associate Degree: Automotive Technology, Lenoir Community College - Kinston
Diploma: Diesel/Industrial Program, Universal Technical Institute - Houston
Certifications

Military Occupational Specialties (MOS): 915A- Automotive Maintenance Warrant Officer
63S- Heavy Wheeled Mechanic
91B- Light Wheeled Vehicle Mechanic
52C- Utilities Equipment Repairer 11C- Infantry Indirect Fire Crew member

Additional Skill Identifier(ASI): H8- Recovery Operations
I8- Instructor

MRAPU (Mine-Resistant Ambush Protected) graduate 

TWI (Training With Industry) graduate 

ASE Certified mechanic

UNIVERSAL TECHNICAL INSTITUTE Diesel/Industrial program graduate and Cummins Mid/Heavy duty engines 2000-present qualifications

OSHA Defense Hazardous Material/Waste handling

608/609 EPA Certifications 

Work History
DAS Independent Contract Installer, 09/2017 to 01/2018
LES Contracting Beaumont, Tx
Lead Installer for a DAS (Distributed Antenna System) for a federal prison in Beaumont. Assembly and install of internal/external, wall and pole mounted antennas and RUs(remote units).  Responsible for layout and infrastructure installation from Head End to Remote Units. 
Field Service Technician, 08/2015 to 09/2017
Coca-Cola Bottling Company SW Bryan, Tx
Technician responsible for repair and service of coolers, vendors and cold beverage dispensing equipment. Unsupervised position that fields service calls for equipment at customer's location. Performs mechanical/electrical/plumbing repairs on high end units (McDonald's ABS and Multiplex) to fountain dispensers and repair of cooler refrigeration decks. Diagnostic and electrical troubleshooting of computer controlled equipment (Coca-Cola Freestyle). Deals directly with customer and is responsible for the maintaining and accountability of truck stock parts and equipment.
Lead HVAC Installer, 12/2014 to 05/2015
Barker's Heating and Cooling College Station, Tx
Responsible for installation of residential HVAC equipment from layout to fire up. Supervised and worked along side crew to fabricate duct work, run refrigeration lines, set units, program and start up. Managed use of parts, vehicles, safety, building compliance standards and handling of refrigerant. Accountable for stock and all truck inventory layouts.
915A Automotive Warrant Officer, 04/1996 to 03/2014
US Army Ft Hood, TX
Served 14yrs active duty, 4 years reserve. Obtained 5 MOS during service with 2 additional ASI (detailed in Certifications section). Started career in Infantry and transitioned to maintenance after first enlistment. Promoted through the ranks to SSG then selected/promoted to 915A Warrant Officer. Experienced in all senior tech positions of Shop Foreman to Motor Sergeant then ended career as Direct Support Senior Officer supporting the entire Ft Hood area. Managed shop workloads, inventory and work ticket software, crew assignments, ordnance training, security and control, preventative maintenance, procurement and accountability of parts/tools plus led maintenance meetings with Brigade. Developed shop SOPs and first to initiate a Battery Management facility within Battalion. Selected in 2010 to attend the Army's Training With Industry (TWI) program in Sterling Heights, Mi working directly for General Dynamics. Worked specifically within the Stryker division on certain projects as the new Reset and Overhaul facility at Anniston Army Depot. Worked also with TACOM (Tank and Army Command) and TARDEK (Tank and Automotive Research and Development Center) on various projects. Rewarded with a trip to Red River Army Depot to attend the MRAPU course and received certification on all MRAP variants. Deployed twice to Iraq with Engineer and Transportation companies. Recovery Wrecker NCO on numerous transportation convoys and held Shop Foreman position during last deployment. Medically (Honorable) discharged 23 Mar 2014.
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Professional Summary
Five years experience designing and building high quality upholstered furniture using a wide variety of fabrics and styles.  Quick learner, adaptable, highly motivated bi-lingual professional (French-English). 6 mos experience as assembler/furniture installer of custom designed office furniture for American market. Able to work with all personalities; committed to producing quality products for customer satisfaction.

Five years experience designing and building high quality upholstered furniture using a wide variety of fabrics and styles. Quick learner, adaptable, highly motivated bi-lingual professional (French-English). 6 mos experience as assembler/furniture installer of custom designed office furniture for American market. Able to work with all personalities; committed to producing quality products for customer satisfaction.

Internships
  • 4 month internship with Greening of Detroit, Build a Garden Project: Built over 200 raised garden beds for city gardens; built outdoor furniture and workbenches; repair items as needed.
  • 6 month internship with Hunt & Noyer Woodworks, Detroit.  Worked directly with designer/craftsman, Kyle Huntoon, Owner, to execute original designs, become familiar with all tools/machines; upholster furniture and teach upholstery techniques to Kyle.

Work History
Installer 07/2016 to 01/2017
Interior Environments (Manpower) 12813 Fairlane St, Livonia
  • Assembly and installation of furniture and fixtures based on job terms and customer requirements.
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Attended safety meetings to ensure proper handling of heavy furniture and fixtures.
  • Employed wide variety of hand and power tools including drills, cutting tools, circular saw, etc.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Promoted shop safety by working in a safe manner.
  • Unpacked and assembled new merchandise using variety of power tools.
  • Collaborated with team members and other departments to ensure smooth work flow and efficient organization operations.
  • Ensured proper installations through accurate reading of plans
  • Unpacked and assembled new merchandise using variety of power tools.

Owner/Designer/Furniture Maker 09/2002 to 06/2007
Eagle Furniture Pointe-Noir, Congo, Brazzaville
  • Designed/built custom furniture for clients using wood, leather, fabric and other materials.
  • Refurbished furniture including re-upholstery, restoration of wood, replace hardware.
  • Employed wide variety of hand and power tools including sewing machines, wood lathe, etc.
  • Established  procedures/quality measures to insure worker safety and production of high quality products.
  • Created original designs for customers and conformed to customer requests
  • Trained staff of 8 direct labor employees to perform assembly/manufacture of product from original designs. 
  • Estimated costs and set quality standards.

Furniture Maker and Re-Upholsterer/Finisher Maboumba Service Pointe Noire, Congo, Brazzaville
  • Fabricated/assembled large and small parts
  • Maintained communications with co-workers
  • Responsible for achieving production levels
  • Assured timely delivery of quality products
  • Followed designs produce by the company
  • Re-upholstered old furniture including renovation/replacement of wood/hardware
  • Worked directly with customers to adapt designs to home decor
Education
Furniture Maker Certificate: 2001 Ste. Don Bosco Technical School - Pointe-Noire, Congo, Brazzaville  
Additional Information
  • Photos of work completed for both internships available. References available upon request.
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Professional Summary
Extremly motivated electrician with the desire to learn and progress in this field. I attended a vocational trade school for two years in the electrical construction field. I'm going on to three years on the job experience in residential, commercial electric and solar pv systems. I take extreme pride in my work and what I do for a living. My greatest accomplishment has to me working on a 10.6 megawatts solar pv system from start to finish in West Babylon New York.
Work History
Electrician 08/2016 to Current
ECNY Electric New Rochelle, NY
  • Connect wires to circuit breakers, transformers, or other components.
  • Repair or replace wiring, equipment, or fixtures, using hand tools or power tools.
  • Assemble, install, test, or maintain electrical or electronic wiring, equipment, appliances, apparatus, or fixtures, using hand tools or power tools.
  • Use a variety of tools or equipment, such as power construction equipment, measuring devices, power tools, and testing equipment.
  • Plan layout and installation of electrical wiring, equipment, or fixtures, based on job specifications and local codes.
  • Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.
  • Perform physically demanding tasks, such as digging trenches to lay conduit or moving or lifting heavy objects.
Electrician/Solar PV Installer 10/2015 to 05/2016
Sunrun Valley Cottage, NY
  • Prepare sketches or follow blueprints to determine the location of wiring or equipment and to ensure conformance to building and safety codes.
  • Work from ladder or roofs to install, maintain, or repair electrical wiring, equipment, or fixtures.
  • Perform physically demanding tasks, such as digging trenches to lay conduit or moving or lifting heavy objects.
  • Assemble solar modules, panels, or support structures, as specified.
  • Install photovoltaic (PV) systems in accordance with codes and standards using drawings, schematics, and instructions.
  • Activate photovoltaic (PV) systems to verify system functionality and conformity to performance expectations.
  • Diagram layouts and locations for photovoltaic (PV) arrays and equipment, including existing building or site features.
  • Install required labels on solar system components and hardware.
  • Demonstrate system functionality and performance, including start-up, shut-down, normal operation, and emergency or bypass operations.
  • Determine materials, equipment, and installation sequences necessary to maximize installation efficiency.
  • Installation of collar ties, solar panels and snapback system.
  • Finding rafters, penetration and string layout.
  • Education
    High School Diploma: Jun 2014 New Rochelle Highschool - NY
    Vocational school: Electrical construction 2014 Southern Westchester Boces - Valhalla, NY Electrical
    Certifications
    • Osha 10 certification
    • Forklift certification
    • Aerial and Scissor lift certification