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Professional Summary

Im a very motivated individual that always wants to improve in anyways possible. Always striving to get that customer satisfaction by improving my work ethic in anyways possible In any industry of work.

Highlights
  • BIlingual
  • Soft Skills
  • Communication
  • Adaptability
  • Problem Solving
  • Attention to detail
  • Navigation Computer Skills
  • Preventative maintenance
  • Diagnosis and repair
  • Team player
  • Electrical systems
  • Electrical understanding
  • Power tools Electrical tools Mechanical tools
Experience
Automotive Technician Jun 2015 to Jun 2019
 C&M Auto Service, Inc. － Morgan Hill, CA
  • Tracked mechanical and repair problems and discussed solutions with shop leadership
  • Performed routine and reparative maintenance for company freight and trucks
  • Troubleshot faults and devised successful solutions in a self-directed manner
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical
  • Performed maintenance inspections, tune-ups, oil changes and other key services
  • Assigned work to team members and inspected all work for quality and compliance
  • Performed customer work and warranty repairs in compliance with manufacturer standards
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Completed repairs on maintenance on Mercedes, BMW and Porsche vehicles
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups
  • Evaluated, repaired and aligned vehicle suspensions
  • Removed, replaced, balanced and rotated new or used tires
  • Kept the shop clean, organized and efficient
Purchaser/ Event D'Elegance Aug 2017 to Aug 2017
 Pebble Beach － Pebble Beach, CA
  • Delivered merchandise to certain locations across pebble beach
  • Tracked shipments to ensure delivery on time and in excellent condition
  • Verified receipt of items by comparing items ordered to items received
  • Communicated merchandise needs and issues to appropriate supervisors in timely fashion
Lube Tech Jul 2016 to Jun 2017
 Acme Oil & Lube － Salinas, CA
  • Oil service
  • Communicated with customers regarding vehicle issues and potential repairs
  • Maintained a 100% customer service satisfaction rating
  • Examined vehicles to determine the extent of damage or malfunctions
Delivery Driver Jul 2015 to Jul 2016
 Round Table Pizza － Salinas, CA
  • Delivered rush merchandise on tight schedules to meet customer delivery target
  • Obtained signatures needed to complete and process all paperwork efficiently
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
  • Contacted customers prior to delivery to coordinate delivery times
  • Consulted with customers to gain feedback and address concerns with products or services
  • Drove delivery vehicles 5 days per week, averaging 300 miles on road and 50 customers served
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control
  • Increased sales by determining customer needs and offering specific desirable items
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
Automotive Technician/ Volunteer Jan 2014 to Jul 2016
 A1 Precision Auto Repair － Seaside , CA
  • Accurately read blueprints and repair manuals to identify mechanical problems and fix them
  • Completed all repairs and maintenance work to company standards
  • Cleaned, wrapped, and labeled outgoing orders
  • Ensure customer satisfaction by providing highest quality by ensuring all equipment was properly installed and working correctly
  • Processed repair orders and prioritized jobs
  • Used hand tools to mount, install, and secure tools
  • Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions
  • Kept supervisor informed of job progress and material requirements Managed work with little supervision
  • Notified supervisors of faulty operations and defective materials
Prep Technician/ Volunteer Jan 2013 to Jan 2014
 Moreno's Body Shop － Salinas, CA
  • Dried car surfaces using air compressors
  • Visualize bodywork damage
  • Manage insurance adjuster and insurance claims
  • Transported customers Reviewed the work of 2 Auto Body Technicians
  • Ordered accurate amounts of parts and supplies to maintain necessary inventory
  • Reassembled Auto Body parts and made adjustments as needed
  • Communicated with customers regarding vehicle issues and potential repairs
Technician Assistance/Volunteer Jan 2012 to Jan 2013
 Go Mobile Auto Repair － Salinas, CA
  • Examined vehicles to determine the extent of damage or malfunctions
  • Followed checklists to verify that all important parts were examined
  • Maintained a 100% customer service satisfaction rating
  • Repaired and replaced radiators
  • Washed the exterior of vehicles
  • Transported customers to and from the shop for the customer service program
Sales Cashier Jan 2011 to Jan 2013
 Aeropostale － Salinas, California
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Collected merchandise from store and back-end locations for customer purchases
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays
  • Counted product stock to maintain inventory records
  • Trained new team members in cash register operation, stock procedures and customer service
  • Learned roles of other departments to provide coverage and keep store operational
  • Monitored product availability in store, on shelves and in orders to accurately answer customer questions
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Helped customers find specific products, answering questions and offering advice
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Helped customer locate and select appropriate merchandise throughout store
  • Worked closely with front-end staff to assist customers
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Answered phone calls to assist customers with questions and orders
Education and Training
High School Diploma 2011 North Salinas High School － Salinas, CA
Associate of Science, Automotive Technology 2019 Hartnell College － Salinas, CA
  • Completed professional classes in Automotive technology
  • Currently finishing my last 5 classes of general education
This resume is created in 7 minutes.
Highlights
  • Knowledge of lube department procedures
  • Knowledge of Reynolds&Reynolds 
  • Quick learner
  • Knowledge of ADP/CDK
  • Chrysler Certified to perform PDIs.
Work History
Tire And Lube Technician, 08/2017 to Current
 Cerritos Dodge Chrysler Jeep Ram – Cerritos, CA
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Reviewed work orders and discussed them with supervisors.
  • Inflated tires on a test machine and adjusted controls to simulate road conditions.
  • Conducted Muti-Point inspections 
  • Performed tire patch repairs. 
Porter/Service Greeter, 03/2017 to 08/2017
 Harbor Chevrolet Hyundai – Long Beach
  • Keep a busy service drive moving
  • Move customer vehicle fast and efficiantly
  • assist  service writers when necessary 
  • Keep Service Drive clean 
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person.
Service Advisor, 10/2016 to 03/2017
 Champion Dodge Alfa Romeo Fiat – Downey
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Opened Repair Orders for vehicles in the service drive
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Asked open-ended questions to assess customer needs.
Manager/Owner, 04/2015 to 06/2016
 The Clipper Lounge – Bellflower
  • Managed daily tasks of a busy hair salon
  • Handled all phone calls and scheduled appointments
  • Ordered hair care, cleaning and office supplies
  • Negotiated with vendors to get the best prices
  • Provided training for new staff
Lube Tech, 02/2010 to 01/2013
 La Cienega Transmission – Los Angeles, CA
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Transmission Apprentice/Assistant 
  • Changed engine oil, inspected vehicle for safety concerns
Education
Cert in progress: Automotive Technology, Current
 Cerritos Community College - Norwalk Ca
This resume is created in 7 minutes.
Summary
Reliable and friendly sales associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. 
Skills
  • Goal-oriented
  • Strong lead development skills
  • Persuasive communication expertise
  • Excellent communication skills
  • Team leadership
  • Time management
Experience
01/2016 to 02/2017
Mechanic Eatonville Auto Parts Rods － Eatonville, WA
  • Serviced air conditioning, heating, engine-cooling and electrical systems.
  • Followed checklists to verify that all important parts were examined.
  • Specialized in servicing brakes and fuel systems.

03/2017 to 01/2018
Tire and Lube Tech Cooper Tire Service － Texarkana, AR
  • Repaired and replaced belts, hoses and steering systems.
  • Operated pneumatic tools and air compressors. 
  • Removed and replaced tires, shocks, struts and brakes.
Education and Training
2011
High School Diploma Graham-Kapowsin High School － Graham, WA, United States
Graduated
 
 
References
  • Madison Young, Tech,
  • Ryan Worrall, Case Manager,
  • Rocky Wall, Lead Mechanic,
This resume is created in 7 minutes.
Professional Summary
As a recent graduate from Olathe South High School, I am committed to pursuing a college education. To this end, I am seeking employment where I can be of service to my community while meeting my goals.
Skills

Knowledgeable in automotive

Highly dependable

Very responsible

Good work ethic

Fast learner

Hard worker
Work History
Jiffy Lube Lube Tech | 20015 W 153rd St, Olathe, KS 66062 | May 2016 - January 2017
  • Assisted in the greeting of the customer
  • Assisted in the guide in of the vehicle
  • Begin inspection and report on conditions of the vehicle
  • Top off any essential fluids such as coolant or window washer fluid
  • Head to lower bay position and begin oil change service following Jiffy Lube procedure and guidelines
  • Once oil change is completed, return to upper bay position and assist as directed by the manager on duty
  • Complete training modules
  • Modules completed include upper and lower bay positions, Customer Service Advisors module, Courtesy tech module and product knowledge modules as well
Valvolin Instant Oil Change Lube tech | 18613 W 151st St, Olathe, KS 66062 | January 2016 - May 2016
  • Assisted in the greeting of customers
  • Assisted in the guide in of the vehicle
  • Began inspection of fluids such as coolant and window washing fluid
  • Headed to lower bay position to begin oil change service following Valvoline procedures and guidelines
  • Returned to top side position to assist in any area as needed
  • Assist in the guide out of the vehicle
  • Before shift was over, began clean up procedures and ensured work area was clean and tidy for the next shift
Burger King Cashier | 11919 S Strang Line Rd, Olathe, KS 66062 | August 2015 - November 2015
  • Took the customers order and placed it into the POS system
  • Prepared bagging and drink
  • Recieved payment and completed transaction through cash or payment card
  • Maintained a neat and clean work area
  • Completed any other assignments given by the manager on duty
Hyvee Courtesy Clerk | 14955 W 151st St, Olathe, KS 66062 | November 2013 - April 2014
  • Assisted in the bagging of grocery products
  • Asked the customer if they would like paper or plastic
  • Maintained a clean work area
  • Restocked products on shelf
  • Completed any other assignments given by the manager on duty

Education
High School Diploma Olathe South High School 1640 E 151st St, Olathe, KS 66062 | 2015
Associate of Applied Science Automotive Johnson County Community College 12345 College Blvd, Overland Park, KS 66210 | Current

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