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Summary of Qualifications
  • Over 15 years experience with marine coatings including; two part linear polyurethanes, single-part paints, anti-fowling, marine varnishing and gel coating.
  • More than 20 years lamination repair and restoration experience.
  • Over 3000 hours of grinding experience, including sanding and polishing small parts for marine applications.
  • Extensive pneumatic air tool experience including, die grinders, D/A sanders, cut-off wheels and reciprocating saws.
  • Extensive experience in management of up to 42 personnel. 
  • Long and short term forecasting and reporting.
  • Interpret blueprints, technical drawings and vessel schematics to insure proper installation of components and builds.
  • Over three years of plant maintenance including troubleshooting and repair of industrial equipment.
  • Supervised Military Combat Operations in various locations in Europe, Central America and the Middle East.
Work Experience
Composites and Marine Coatings Manager, 03/2015 to Current Haven Boatworks Port Townsend, WA
Manage Composites and Marine Coatings department of full- service shipyard with private, commercial vessels, and Naval contracts. Provide damage and corrosion inspections and assessments. Prepare estimates for labor and materials for projects 1 hour to 500 hours in scope. Ensure work is performed to meet or exceed specified quality standards and timelines.
Composite Technician, 01/2005 to 03/2015 Portland Yacht Services Portland, ME

In preparation for painting, responsible for proper surface condition and repair of marine vessels. Proper use of 2-part "Awlgrip" LPU coatings, primers, base coats, metallics and clear coats using HVLP conventional spray application. Use of single-part traditional marine paints. Applied ablative and hard antifouling coatings. Structural and cosmetic fiberglass repair and use of vinyl, poly and epoxy resins and gel coats.

Laminator,Sander, Polisher, 05/1998 to 05/2005 CPL/Bruce McGee Surfboards Ericeira, Portugal

Laminated surfboards in fast-paced production environment. Responsible for the final finished product. Sanding, polishing and spray finishing using conventional HVLP spray gun.

Maintenance Technician, 01/1995 to 01/1998 Sea Ray Boats Merrit, FL

Functioned as a member of maintenance team to upkeep and repair industrial equipment for boat builder including woodshop fabrication, maintaining and rebuilding resin pumps, maintenance, and repair of vacuum filtration systems, reparation of overhead cranes. Scheduled maintenance for industrial air compressors and dryers. Skilled Forklift Operator.

Platoon Sergeant, 01/1982 to 01/1993 U.S. Army
  • Airborne Combat Engineer Unit Supervised 42 personnel for the construction of strategic obstacles including mine fields, wire obstacles, road craters, rapid runway repair of damaged airfields, construction of Bailey, timber trestle, and floatbridges.
  • Served as squad member, team leader, squad leader and Platoon Sergeant.
  • Veteran of Gulf War Desert Shield and Desert Storm.
Military Experience
Platoon Sergeant, 02/1982 to 02/1993 United States Army

Airborne Combat Engineer Unit: Supervised 42 personnel for the construction of strategic obstacles including; minefields, wire obstacles, road craters, rapid runway repair of damaged airfields and construction of Bailey, timber trestle, and float bridges. Served as a squad member, team leader, squad leader and Platoon Sergeant. A veteran of the Gulf War, Desert Shield, and Desert Storm.

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Professional Summary
Highly skilled and empathetic graduate level social work student with more than 17 years leading, managing and supervising professional staff in social services. Past work includes management services, advocacy for historically disenfranchised communities and removing barriers to help each Veteran/client achieve healthy and safe environment.
Skills
  • Strengths-based solution-focused therapy
  • Motivational enhancement therapy
  • Culturally-sensitive
  • Highly knowledgeable regarding PTSD 
  • CPR Certified
  • Compelling presentation skills
  • Skilled researcher
  • Analytical thinker


Education
Master of Science: Social Work May 2018 Florida Atlantic University - Boca Raton, FL
  • Top 1 % of class
  • 4.0 GPA
Master of Arts: Political Science May 2013 Florida Atlantic University - Boca Raton, FL
  • Summa Cum Laude
  • 4.0 GPA
Work History
Palliative Care Consultation Team Social Work Student 09/2017 to Current
West Palm Beach Veterans Affairs West Palm Beach, FL
  • Support Veterans and families in coping with problems resulting from severe illness.
  • Refer clients to social services agencies.
  • Conduct initial psycho-social assessments to determine needs of terminally-ill Veterans and their families.
  • Counsel Veterans,families and caretakers regarding mental health, caretaker fatigue and burnout.
  •  Provide referrals to community hospice and palliative agencies outlining identified needs.
  • Assess Veterans physical, environmental and social status to implement appropriate interventions. 
  • Complete documentation according to Veteran Affairs standards.
Veterans Benefits Community Facilitator 01/2017 to Current
Mission United Ft. Lauderdale , FL
  • Referred Veterans to legal resources and educational programs.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Assessed Veterans work readiness, made referrals and coached clients on job searches.
  • Enlisted support of volunteers and collaborated with businesses and community groups.
  • Set goals with clients related to employment and financial planning and worked with them to track progress.
  • Organized educational forums, meet-ups and pitch events to promote networking and connectivity between entrepreneurs, service providers and funders.
Social Work Policy Intern 12/2016 to 06/2017
United Way of Broward County Fort Lauderdale, FL
  • Gathered and analyzed cultural, educational, social and demographic data about local community to guide local program development.
  • Developed innovative programs and activities based on analysis of community needs and interests.
  • Drafted recommendations for proposed Florida legislation to promote fairness and equality among Florida's Constitution.
  • Served as liaison for Broward County with professional, business and civic groups, community organizations and individuals.
  • Organized educational forums, meet-ups and pitch events to promote networking and connectivity between entrepreneurs, service providers and funders.
Substance Abuse Counselor Intern 08/2016 to 12/2016
Reflections Treatment Center Margate, FL
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
  • Explained available substance abuse treatment services to clients.
  • Collaborated with clients when developing long term treatment plan goals and objectives.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems.
Floor Supervisor/ Server 02/2013 to 08/2016
G.W. Sharkey's Raw Bar and Grill Coral Springs, FL
  • Managed food delivery for 200+ guests for special events.
  • Monitored food preparation and serving techniques to ensure  proper procedures followed.
  • Actively promoted cooperative and harmonious working climate to boost morale, productivity and efficiency.

Marine Infantry Unit Leader/ Combat Infantry Instructor 06/2000 to 04/2010
United States Marine Corps Camp Lejeune, NC
  • Commanded 18 specialized and covert 4-person teams denying personal to strategic terrain.
  • Led 65 Infantry Marines on 3 combat deployments.
  • Trained 4500 personal on tactics, weapon procedures, safety, risk management and battle plans.
  • Aided superiors in planning, resourcing and execution of more than 150 mounted and dismounted operations.
  • Coordinated integration of company weapons systems into those of adjacent platoons.
  • Maintained 100% accountability of all assigned equipment worth more than $3 million dollars.
  • Conducted monthly and annual inventories for inventory totaling $3 million dollars.
Accomplishments
  • Decorated for valor in connection with counter-terrorism operation in Fallujah, Iraq 2005.
  • Recipient of Purple Heart Medal for wounds received in action while engaging an enemy of the United States in Karma, Iraq 2005. 
  • Was published in the Sun-Sentinel and Marine Corps Times 6 times.
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Executive Summary
Ethical and principled Senior Campus Operations Executive who inspires team loyalty, professional growth and performance while partnering to reach a common goal. Highly effective and proven skills in leading, analyzing, organizing, and communicating have been developed through the combination of my employment experience, military background, and formal education. These professional qualities are readily applicable to the areas of campus operations, revenue generation through enrollment, retention improvement, change leadership, culture building and staff development in an ambiguous campus environment. 
Core Qualifications
  • Operations Management
  • Change Management
  • Budgeting and Financial Expertise
  • Human Resources Management
  • Product Line Expansion
  • Consensus Building 
  • Revenue Generation 
  • Project Management
  • Product Development
  • Enrollment Growth Specialist
  • Negotiations Expert
  • Strategic Planning and Analysis
  • Accreditation Specialist
  • Cost Reduction and Containment
Experience
03/2015 to Current
Education Consultant/Analyst Universal Balance, LLC Multiple Cities
  • Research, analyze and interpret data needed to formulate reports and make actionable recommendations based on research discoveries, regarding entry into proprietary niche education training market pertaining to university system and military police spaces.
  • Author, communicate and present proposed company performance plan, metrics, departmental targets and actionable recommendations to senior executive leadership for consideration and feedback.
  • Revise, redistribute and communicate plan changes to multiple stakeholders to increase buy-in.
  • Create the organizational budget for all departments encompassing the university and military spaces to include measurable performance metrics, training and development plan.
  • Analyze and document program requirements, associated metrics, curriculum design, and training/instruction development practices needed to launch curriculum plan.
07/2013 to 02/2015
President Art Institute of Philadelphia Philadelphia, PA
  • Planned, organized and controlled a campus budget and P&L in excess of $50 million dollars.
  • Oversaw the key metrics of the institution to include new student enrollment/sales, persistence/retention, and average quarterly starting student body, revenue, operating income, risk management, audit operations, accreditation standards adherence, operating margin, new programs, program roll-out and management, employment rate, graduate starting salaries, and student, graduate and employer satisfaction.
  • Acted as an Ex-Officio Member of the Board of Trustees.
  • Successfully led Executive Committee meetings.
  • Ensured executive committee members had a clear understanding of campus and system initiatives and were able to communicate and message those strategies to front line staff in spirit and scope.
  • Fostered interdepartmental relationship building between Executive Committee to eliminate silos which resulted in improved communication and understanding of new policy roll-outs among the committee.
  • Collaborated with local and regional college presidents on various issues impacting the City of Philadelphia during multiple Regional College of University President's Council meetings in support of the Greater Philadelphia Chamber of Commerce and CEO Council of Presidents Projects.
  • Negotiated with multiple unions, vendors, business and technology teams regarding campus technology and union regarding fixed price vendor contracts, hardware and software decisions which resulted in reduced costs, improved productivity and enhanced student experience, 
  • Monitored SOX compliance which resulted in zero findings on most recent campus audit.
  • Collaborated with corporate legal team and outside counsel to ensure timely and compliant adherence to all policies and local, state and federal legal requests.
  • Championed campus campaign Gainful Employment Rule in opposition to gainful employment in an effort to thwart passage of the rule in its current form.
  • Spearheaded campus visits by two Philadelphia City Council members and the Mayor's Higher Education Adviser.
  • Introduced testimony to Philadelphia City Council in support of Councilman's resolution opposing the proposed gainful employment rule which led to the unanimous approval of the resolution.
  • Collaborated with the Dean of Academic Affairs and Corporate Services to prepare for the upcoming Middle States Accreditation 2016 Self -Study, Substantive Change Project and Southern Association of Colleges and Schools (SACS-COC) Campus Submission Project.
  • Oversaw human resources management through proper hiring, headcount management, developing, leading and evaluating performance of staff, and faculty while adhering to local, corporate and state HR policy and law.
  • Managed campus succession plan and professional development program to ensure adequate headcount and qualified, productive personnel were retained.
  • Developed and implemented the strategic and operating plans for required to ensure academic excellence while maximizing the return on invested capital.
  • Guided the development and implementation of new academic processes, programs and delivery models, as well as improvement of current offerings through the development and ongoing assessment of weekly, monthly and yearly academic affairs metrics.
  • Spearheaded the on campus roll-out of the new innovative Management Operating System in support of the Student Affordability Project that resulted in marked improvements in campus admissions process, accountability, production and performance.
  • Instituted the persistence strategy project that led to a quarter over quarter improvement in persistence of 300 basis points creating a foundation for year over year campus persistence improvements moving forward.
  • Ensured compliance with federal, state and accrediting body standards and regulations, as well as adhering to all organizational policies and procedures.
  • Maintains a desirable, attractive and safe campus environment.
  • Collaborated with CBRE to ensure facilities were well maintained and were aligned to specific lease requirements.
  • Reviewed campus resource needs and ensured that the resources were planned for, acquired and properly implemented; provided input on utilization of resources.
  • Headed and completed a 3 million dollar campus building consolidation from 2 buildings to 1, on time, and within budget despite multiple project obstacles.
  • Lead and executed campus communication efforts in support of multiple reduction in force/headcount actions in a professional and respectful manner, without incident or issue which resulted in a 2 million dollar cost savings to the organization.
  • Out-performed like sized campuses through prudent budget management to include admissions/revenue generation, headcount tracking and management, process improvement in student financial and accounting services.
  • Initiated and maintained effective internal and external stakeholder relationships and alliances, including positive relationships with vendors, students, alumni, faculty, staff, the educational community, government officials, local faculty members, the local campus community and business leaders.
  • Led successful on campus investment investor tours on behalf of parent organization designed to generate good will, financial and brand interest.
  • Launched multiple on and off campus community events and activities that resulted in an increased awareness of campus program offerings and presence both locally and nationally.
11/2009 to 01/2013
Vice President/Campus Director Apollo Education Group - University of Phoenix Temple Terrace, FL
  • Planned, organized and controlled a campus budget in excess of $25 million dollars. 
  • Directed overall revenue, profit, enrollment, compliance, employee relations, retention, academic quality and public image and branding for the campus.
  • Successfully lead, communicated and executed multiple organizational initiatives and strategies that transitioned campus grad team personnel from a matrix based environment to a competency based environment while also improving year over year campus performance. 
  • As a as a change leader, inspired director team to execute performance coaching, management and accountability strategies throughout each functional area to improve employee engagement and morale which resulted in a significant year over year improvements in overall campus performance despite significant regulatory pressures and outside influences.
  • Consulted with military team executive leadership on  the future strategy of the military division's support of the local campuses and how to improve existing relationships with local military bases in support of our troops.
  • Mentored and developed campus admissions and finance personnel which resulted in a significant increase in student retention and profit margin.
  • Collaborated with PR and marketing to launch multiple media and marketing campaigns to promote the University's brand and commitment to student success.    
  • Partnered with multiple local organizations to create community awareness about local University program offerings and resources available at the local campus.      
  • Spearheaded and participated in multiple volunteer activities and supported initiatives to give back to the student community and Tampa Bay area.
 

11/2009 to 08/2013
Associate Faculty Member University of Phoenix Temple Terrace, FL
  • As a faculty member, instructed Bachelor's and Master's level courses in business, leadership, management, communications, organizational development, human resources and managing change.
03/2007 to 10/2009
Campus Director Apollo Education Group Savannah, GA
  • Exceeded revenue goals at 75.4% over prior year.
  • Exceeded profit goals at 240.8% over prior year.
  • Exceeded total enrollment goals at 66% over prior year.
  • Reduced overall expenses by 21%.
  • Proven leadership, expert hiring and assessment skills.
  • Increased campus retained percentage by 4% - 60% to 64%.
  • Reduced bad debt by 23%.
  • Reduced overall aging by 50%.
  • As Project Lead, conducting significant marketing analysis, public relations and community outreach efforts that increased local awareness of campus and University program offerings.
  • Consistently performing within the top 5% campus directors nationwide.
  • Strong implementation of coaching skills and professional development/career planning with director and management team in an effort to prepare staff for next level opportunities.
  • Extreme willingness to learn, develop and ready self for the next level VP/Director position through guidance and mentoring from senior leadership.
  • Strategized with director team and CEL Manager to increase CEL lead conversion rates by an additional 25%.
  • Chosen by State VP of GA to Co-facilitated multi-day training sessions on lead conversions to enrollment staff for 19 separate campuses at RVP/CD meeting.
  • Chosen by RVP to co-facilitate multi-day sessions on the Campus Director/VP Dashboard application to executive staff at RVP/CD meeting.
  • Consistently performing within the top 5% of all Tier IV and V campus directors nationwide.
01/2006 to 01/2007
Director of Enrollment Apollo Education Group Columbus, GA
  • Exceeding new enrollment budget at 168% of plan.
  • Consistently performing within the top 10% of all enrollment directors nationwide.
  • Exceeded new enrollment goals at 103% of plan.
  • Drove enrollment team and coordinated with director team to make up a campus deficit of 106 enrollments to exceed Campus' total enrollment budget at 108%.
  • Proven leadership, expert hiring, headcount management and assessment skills - yielding top honors at RVP/CD/DOE meeting for lowest enrollment counselor turnover in company 10%.
  • Initiated and streamlined template submission process for campus reducing application turnaround by 50%.
  • Successfully aided in the reduction of bad debt and increased campus retained percentage through the development of monthly metrics and institution of a registration deadline program to ensure counselors were submitting t templates to REG by the 15th of the month.
  • Strong implementation of coaching skills and professional development/career planning with enrollment manager and counselors in an effort to groom manager for ADOE and counselors for their next level career step - SR EC or Management.
  • Extreme willingness to learn and develop and ready self for the next level through guidance from senior leadership.
  • Worked with director team and Corporate Education Liaison (CEL) to successfully improve CEL lead conversion rates by 20% through the implementation of a new CEL/EC call blitz lead program process.
  • Chosen by State VP to spearhead Master of Arts in Education (MAED) project to include teleconferences to track and improve MAED enrollments, best practices and adherence to regulatory programs within the State of GA.
12/2003 to 03/2006
Admissions Manager Apollo Education Group Temple Terrace, FL
  • Met and exceeded new enrollment goals at 158% of plan.
  • Met and exceeded campus enrollment goals by performing within the top 10% of all enrollment managers.
  • Ranked #1 Enrollment Manager in the State of FL.
  • Spearheaded WFL Campus HR project to ensure the recruitment of qualified students to exceed enrollment goals while tracking daily counselor metrics, inquiries, enrollments and departmental trends.
  • Tracked counselor progress and assisted senior leadership with the resolution of exceptions and retraining.
  • As an enrollment , drove team enrollments and supports learning center training and development of enrollment colleagues in achievement of their performance goals through the sharing of best enrollment practices, new processes and accountability measures.
  • Multiple time recipient of the enrollment "Own It!" award in recognition of taking ownership of performance on West Florida Enrollment Team.
  • Maintained a well-developed knowledge and solid understanding of business acumen and educational programs of study within the local and national higher education markets and readily supports changes as in accordance with growing corporate and learning center business needs.
08/1988 to 01/1998
Captain - US Marine Corps Officer United States Marine Corps
  • Served as Platoon Commander/Transportation/Logistics Operations Officer and oversaw the tactical command, operations, talent management and safety of 100 plus Marines under my charge.
  • Planned organized and controlled an operational budget in excess of $50 million dollars to include monthly financial planning, business analysis, forecasting and statistical analysis responsibilities in both a stateside and overseas/combat environment.
  • Awarded the Navy Achievement Medal for leading the Port Deployment Project that transported $150 million dollars in fixed assets and 500 Marines overseas to Saudi Arabia in support of Operation Desert Storm.
  • Commissioned Second Lieutenant, Promoted to 1st Lieutenant and then Captain.
  • Active Duty, Reserve Duty and Individual Ready Reserve Duty service.
  • Gulf War Veteran Selected from a group of 30 Officers to serve as a Special Staff Officer to the Group Commander advising on logistics and transportation operations throughout the Gulf War.
  • Commendations: Awarded the Navy Achievement Medal, Southwest Asia Service Medal, Kuwait Liberation Medal, National Defense Service Medal, and Sea Service Deployment Ribbon.
Education
MBA: Human Resources Management University of Phoenix Tampa, FL, USA
Bachelor of Science: Education State University of New York College at BUFFALO Buffalo, NY, USA
Affiliations
Regional College and University President's Council, Managed by the CEO Council for Growth Board of Trustees, Art Institute of Philadelphia Ex-Officio Member Greater Philadelphia Chamber of Commerce (GPCC) Society for Human Resources Management (SHRM) Buffalo State Alumni Association University of Phoenix Alumni Association
Additional Information
  • Willing to relocate.
  • Authorized to work in the US for any employer.
  • Salary is negotiable.
Skills
Academic, benchmarking, branding, budget management, budgeting, budget, business analysis, business development, calibration, coaching, hardware, conflict management, conflict resolution, contracts, conversion, council, counselor, critical thinking, curriculum design, curriculum design, delivery, direction, driving, educational programs, senior management, facilities management, finance, financial, financial and accounting, financial analysis, financial planning & analysis, financial forecasting, financial modeling, financial planning, financial planning and analysis, fixed assets, forecasting, functional, government, guardian, hiring, human resources management, human resources, HR, image, instruction, interpretation, leadership, law, legal, listening, logistics, director, managerial, managing, marketing analysis, marketing, market, media relations, meetings, mentoring, Microsoft Office Suite, social media, Works, Navy, Army, Air Force, military, negotiation, next, operating system, organizational development, organizational, personnel, camera, police, policies, presenting, PR, processes, process improvement, Profit, progress, project lead, public relations, quality, real estate, recruiting, Recruitment, relationship building, reporting, research, risk management, safety, sales, SOX compliance, sound, specification, staff management, staffing, statistical analysis, strategy, strategic, teaching, teamwork, television, employee development, transportation, verbal communication, vision, written.
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Summary
Personable professional with a strong work ethic and ability to work with others. Seeking employment for the upcoming winter season.
Skills
  • Possesses problem solving and critical thinking abilities.
  • More than proficient at handling stress and working under pressure.
  • Great team player.
  • Previous managerial and leadership experience.
  • Responsible and reliable.
  • Fast learner
Experience
Blawenburg Market May 2008 to July 2010 Busser, Server, and Dishwasher
Blawenburg , NJ


Delivered exceptional service by greeting and serving customers in a timely, friendly manner. 

 


The Catering Company April 2011 to April 2013 Server, Bar Tender, Busser,
Blawenburg, NJ

Promptly served all food courses and alcoholic beverages to guests.

 

Prepared various cocktails, drinks, etc, and maintained the bar.

 

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.              



United Sates Marine Corps September 2013 to September 2017 Marine
Oceanside, CA

Deployed to Southeast Asia, Africa, and the Middle East with the 13th Marine Expeditionary Unit in support of Operation Inherent Resolve.


Acted as subject matter expert in job field for the 13th Marine Expeditionary Unit from February-October of 2016 while deployed over seas.


Managed an eight man work section and maintained accountability of over 2.5 million dollars worth of weapons and equipment from September of 2016 until August of 2017.



Black Ties Ski Rentals November 2017 to May 2018 Ski Tech
Avon, CO

Tuned and prepped skis for customers.


Delivered and fitted ski gear to various hotels and residences across the Vail/Beaver Creek Area.


Provided satisfactory customer service to over 300 guests.



Brians Tree Service June 2018 to September 2018 Landscaper
Hopewell, NJ