Operator resume examples

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Skillful Operator resume

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Sandie Stone
Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Skills
  • High customer service standards
  • Conflict resolution proficiency
  • Strong problem solving ability
  • Dependable
  • Attention to detail
  • Fast learner
Experience
Customer Service Specialist 08/2017 to Current Waste Managment Phoenix, AZ
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Promoted to Eagle after 9 months as an agent
  • Promoted to BC Agent after 1 year of employment
  • Promoted to Falcon after 1 year
  • As an Eagle assisted in training and development of 9 classes
  • Consistently maintained a 4.5 average VOC score for 18 months
  • Awarded CE Spotlight
Customer Service Representative 10/2015 to 07/2017 TeleperformanceUSA Sierra Vista, AZ

Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Addressed customer service inquiries in a timely and accurate fashion. Met or exceeded quality goals as defined by client standards.
Lead Tape Operator 11/2003 to 07/2014 Pomeroy IT Solutions Inc Phoenix, AZ
Managed team of 10 team members. Organized labor to ensure efficient productivity.
 Worked on large enterprise and business critical applications. Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops.
Oversaw audits of data stored onsite and offsite increasing audit compliance from 95% to 100%.
Tape Librarian 04/1997 to 07/2014 IBM Phoenix, AZ Recorded data for off site storage. Maintained data shipping records for accuracy and audit purposes. Developed training materials for new business. Monitored and supported mainframe servers for accurate data updates.  
Professional Training
N/A: Travel and Tourism Collee of DuPage Wheaton, IL, USA

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Job-winning Operator resume

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Lynn Morton
Professional Summary

Most of my time was spent in the corporate world in the capacity of Accounting Administrator and Reconciliations Administrator.


I have transitioned to the child care sector and have been transporting the kids of a guest worker between their home and private school. The parents often ask for my help with their guidance.


I have sourced myself out as an on-call babysitter to the high end guests of various hotels.


I am also proud to be a First Mate Volunteer for the 35th America's Cup.


I am considered to be a junior trader as I am learning forex trading in my spare time (for personal use).


Work History
05/2017 to Current
On-Call Babysitter Mid Ocean Club – Tuckers Town, Hamilton Parish
 Babysitting requirements as per guests.


Reading to the kids, feeding, keeping them entertained and safe.
05/2017 to Current
On-Call Babysitter Grotto Bay Hotel – Baileys Bay, Hamilton Parish

Babysitting requirements as per guests.



Reading to the kids, feeding, keeping them entertained and safe.
05/2017 to Current
On-Call Babysitter The Fairmont Hamilton Princess Hotel – Pitts Bay Rd, Hamilton

Babysitting requirements as per guests.




Reading to the kids, feeding, keeping them entertained and safe.
05/2017 to Current
On-Call CCTV Operator BAS-Serco – Pembroke, Pembroke
 Monitor closed circuit TV; report any suspicious activities to the police.
11/2015 to Current
School Drop Off/Pick Up Specialist Mr & Mrs Bellaid Jheengoor – Hamilton Parish, Crawl
 The family is from Mauritius and the father is a guest worker for one of the Exempt Companies. The 8yr old boy now attends Saltus (St John's Rd) and the 10yr old girl attends Bermuda High School (BHS). I have been transporting them since they attended Saltus Cavendish School. Sometimes I may attend Special Friends Day at school.


I build confidence on the ride to school for the nervous child. And I also enquire about their day when picking them up, in order to assist with their 'kid issues'.
Education
Bachelor of Commerce: Business Administration and Accounting St Mary\'s University - Halifax, Nova Scotia, Canada
Skills
  • CPR/First Aid/ AED
  • Crisis Intervention
  • Driving
  • Reconciling Accounts
  • Microsoft Office Suite
  • Certified Tourism Ambassador
  • Proof Reading
  • Bookkeeping
  • Accounts Receivables/Payables

Top Operator skills

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Experienced Operator resume

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MATTHEW GOLDEN
Summary

Wireless Engineer with demonstrated ability to manage and complete wireless projects in an efficient and detailed manner. Currently looking for an opportunity to showcase skill set while broadening the understanding and implementation of the wireless medium.

Technical Skills and Qualifications

Certifications - CWNP: CWNA, CWT ; Ekahau: ECSE Design ; Meraki: CMNA ; Aruba: ACMA

Skills - Ekahau Connect suite of tools and applications. Familiar with Python, JavaScript, HTML, CSS, Git, HTML. Experience with Windows, Mac OS, Adtran, ShoreTel, Ipitomy phone systems, Windows Server 2003/2008 R2/2012 R2, Active Directory, Microsoft Office, basic networking and cabling.

Education and Training
Web Development 2016 Bloc.io, San Francisco, CA ​​Intensive 6 month mentor led course that covered all aspects of web development
Bachelor of Science: Sports Medicine 2005 Samford University, Birmingham, AL, USA
Experience
Presidio Atlanta, Ga Wireless Engineer 04/2018 to Current
  • Experienced Surveyor in vast array of environments. (Industrial, Medical, Office Space)
  • Onsite lead wireless engineer responsible for planning, accuracy and completion of multiple large power plant surveys and projects
  • Essential role in implementing, developing and documenting internal processes vital to the success of large industrial projects
  • Trained and familiarized new engineers with surveying & wireless fundamentals applicable to current wireless team processes
  • Peer review and validation of wireless project reports
AMSI - Automotive Management Services Inc Cool Springs, TN Systems Technician 09/2016 to 04/2018
  • Member of four person team that managed all IT needs of 14 car dealerships and 4 body shops
  • Administrator for all user Email, Active Directory, Phone, MyKaarma and E-leads needs
  • Dealt with basic to intermediary networking issues
  • End-user training and consulting
  • First tier response for tickets submitted by customers via phone, web and in person
Enovate Medical Murfreesboro, TN Shipping Lead 06/2014 to 07/2015
  • Assist Shipping Operations Manager in day to day operations pertaining to both company shipments (inbound & outbound) and shipping team
  • Train new employees in all aspects of shipping department (Schedule TL, LTL, small package, shipment tracking, packaging, trouble shooting, inventory management system ) 
Town of Mountain Village Mountain Village, CO Gondola Lift Operator 12/2013 to 06/2014
  • Opening and closing of the Gondola & Chondola according to proper NTSB operational guidelines and safety procedures
  • Guide, direct and assist guests with proper loading procedures and techniques and address any lift/mountain related questions or concerns.
Legacy Medical Centers Franklin, TN Electronic Communication Coordinator 01/2012 to 01/2013
  • Managed all aspects of company email marketing campaign through Act-On email marketing software, Salesforce assistant administrator, Management of in-house CRM and ERS systems, Google email domain management, IT Support Desk for 30 Nationwide locations.
Amerex Brokers LLC Sugar Land, TX Broker Assistant 01/2008 to 01/2011
  • Provide customers with market clarity and price identification to bring about transparency that allows customers to take on well informed positions in a highly liquid and volatile trading environment Maintain awareness of natural gas prices at various locations and for various natural gas derivatives.
Interests

Travel, Golf, Tennis, Web Development, Camping, Craft Brewing, Gardening

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