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Professional Summary

Results oriented professional with forward thinking and resourceful approach to managing departmental demands. Quality driven and deadline focused with a capability for overcoming challenging issues while maintaining daily position responsibilities.

  • Understand the high importance of prioritization and efficiency at a high pace while ensuring accuracy
  • Ensures Supervision has sufficient resources at their disposal to complete projects

  • Ability to operate effectively, regardless of any current obstacles
  • Ensure strict confidentiality regarding all business and client matters.
  • Approachable, adaptable and a consistent team player
Work History
November 2018-Current HR Coordinator | Willows Construction (2001) Ltd. | Drayton Valley, AB
  • Verified and finalized arrangements to ensure smooth and efficient travel for all employees.
  • Consulted with internal and external clients to assess travel requirements, document needs and discuss options.
  • Complied with company standards while preparing internal, informal and official documentation.
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
  • Entered personnel and subcontractor data into a central database.
  • Completed employee employment verifications and unemployment paperwork in a timely manner.
  • Dailies included Payroll, managing all Flight/Camp reservations, manpower reporting, signage on documentation for Invoicing purposes (OT Requests, LEMs, shipping/receiving), kept an accurate, consistently updated schedule of all Employees on-site and their complete information
  • Authored, maintained, and distributed a myriad of reports including LEMs for Accounting, Payroll and Invoice purposes, daily accountability reports for Client and Construction and information pertaining to any Employee Information (termination, hiring packages, disciplinary forms, etc.)
  • Ensured Suncor procedures, assisted Corporate HR, kept accurate tracking system for Camp/Aviation Forecasting purposes, tracked and maintained Vehicle Fleet information (renewals, vehicle maintenance/repairs, mobilizing and demobilizing new or damaged vehicles, recorded and tracked fuel cards),  adjusted schedules for on-site & camp route bussing through Suncor Ground Transportation Service
  • Managing multiple electronic repositories of communications internally and externally as electronic inboxes & on-line requests for information.
  • Handle time-sensitive material including but not limited to confidential letters, urgent packages, and Turnover. Ensure Turnover is tracked, scanned, uploaded and documents are delivered in a timely manner.
  • Consistently abide by business procedure guidelines.
  • Take direction from multiple supervisors and/or site managers.
  • Maintain all logs and reporting documentation; attention to detail.
  • Examine records to ensure their integrity and completeness.
  • Take and verify requests for retrieval of records and information and respond to requests as deemed appropriate.
  • Reproduce and distribute documents on special request of staff members.
  • As Travel Coordinator, interfaced with the Client, Management and field staff and was generally responsible for the travel needs of 350+ employees.
  • Additional duties include: evaluating budget costs, reviewing subcontract invoicing, assisting HR, resolve organization travel related technical conflicts, research optimal travel alternatives, maintain queues to assure approvals are obtained as well as deadlines met, confirm reservations, distribute tickets along with confirmations to travelers.
  • Research and resolve all incorrect charges with respect to entire travel program.
  • Review travel associated invoices as well as statements for accuracy plus codes for Accounts Payable.
  • Ensure to compare invoices with genuine travel transactions to validate every charge.
  • Adhere to all safety procedures.
  • Direct Administration Assistant to Project Manager and Site Erector.
  • Extensive travel to different parts of B.C./ Alberta for several different types of projects (i.e shutdowns, conveyor demolition on mine site, upgrade of recovery boilers on pulp mill).
  • Labor & Non-Labor Invoicing, Payroll & Timekeeping for Crew of up to 150 on multiple shift schedules, processing all new hires.
  • Reporting to Client, Contractors/Subcontractors, Safety, Project Management.
  • Tracking Shipping & Receiving on Site as well as Service/Materials Purchase Orders.
  • Contacting Vendors for Statements, AP Reconciliations and Invoices.
  • Expense Reports.
  • Attend/participate in Daily Safety Talks and Training Requirements.
  • Scheduling Collaboration, Job Costing for New Bids, Formatting Estimate Bid packages.
  • Travel and Accommodation Coordination for Management and crews.
  • Minor IT Duties (Setting up Ricoh Wireless Printers to Scan, Print, Email, etc., Remote Screen Sharing for Trouble Shooting, Set-Up Entire Mobile Network & All Trouble Shooting as required)
  • Misc. Duties (Writing Correspondence, Pricing Items, Outsourcing, etc.).
  • Site Specific PPE Training
Safety Focused Training such as W.H.M.I.S, OSSA, Injury Prevention Training, CSTS, Air Purifying Respirator, H2S Awareness, including separate Area/Site Specific Training
Most Recent & Applicable References

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Experienced manager brings laboratory and clinical research experience from topClinical CRO. Promoted within one year of service in last role. Consistently recognizedfor attention to detail and exceptional client and vendor interactions. Passionate aboutcontinuous quality improvement. Core Qualifications Bio-analytical External Study QualityCRO Outsourcing & Monitoring.and Compliance. FDA, MHLW, ICH E6 (R2), GCP, GLP,Watson LIMS, ELN, Trial One TrainingEMEA, HS, CAP, CLIA, HIPPA andand Implementation.OECD Regulations.GLP/GCP Phase 1-4 Research.Biosample Operations Management.Vendor/Sponsor Quality andCompliance.
01/2015 to 01/2017
Lab Operations and Outsourcing Manager II PRA Health Sciences Salt Lake City, Utah
  • Bio-anlaytical Lab Services (QPS Labs, Tandem Labs, Intertek, Quintiles, Covance,PharmaNet, PRA Health Sciences, Celerion)Safety and Central Lab Services (LabCorp, PPD, PAML, Mountain Star Labs,Covance, Quintiles, Quest Diagnostics)Pre-clinical Toxicology (Charles River Labs, Experimur, SNBL USA, Covance, WILresearch, MPI research)Clinical CROs (Covance, INC research, PRA Health Sciences, Quintiles, Celerion,PPD) Received Exceeds expectations manager review in first year of service.
  • Decreased QA audit findings from 15 to 6 over the course of leadership anddirection.Accountable for: management and oversight of in-sourced service providersand/or trial vendors: payments, POs, Scopes of Work (SoW), contracts, andbudgets.
  • Managed budgets exceeding $250000.Monitored multiple databases to keep track of deliverable priorities.Communicated proactively and regularly with the national account director ofVendor Quest Diagnostics clinical trail division.
01/2013 to 01/2015
Clinical Trials Project Administrator Salt Lake City, Utah
  • Led all aspects of project cycle from Client introduction, Client on-boarding,Client interaction, Client quote submission, financial grant initiation, sampleshipment arrangement/notification, validation, sample analysis, QC'd/QA'd datacritique, CAPAs, report review and approval/finalization.Regularly worked with corporate accounting on contract and invoice reviews forwork orders and payments.Signatory on final GLP/GCP bio-analytical research reports and reviewedHPLC/MS/MS and UPLC/MS/MS Data.
01/2010 to 01/2012
Vendor Management Lead-Bioanalysis Alcon Labs/Novartis Fort Worth, Texas
  • Outsourced with most major CROs within USA/Canada for pre-clinical and clinicalresearch.Initiated trial related BioA grants exceeding $100K.Prepared weekly 13 vendor updates to inform stakeholders on project status andcompletion.Monitored GLP/GCP research study quality, comliance, deliverables andtimelines.Participated in 13 Vendor study/Facilities QA audits of CROs for contract andGLP/GCP regulation compliance.
01/2002 to 01/2008
Laboratory Operations Staff Trainer Salt Lake City, Utah
  • Responsible for assessing and developing standardized Laboratory "BestPractices".Received team Award 2003 "going above and beyond call of duty award" thatgenerated over 1 million dollars in revenue in one month for the division.Trained new staff on bio-analytical laboratory functions including wet labtechniques.
  • Utilized and trained staff on HPLC/MS/MS and GC/MS/MS analyzers andassociated compliance and 21 CFR part 11 software systems.
01/2001 to 01/2002
Lab Research Scientist Previously Tandem Labs Salt Lake City, Utah
  • Functioned in Senior Scientist Capacity in the department; duties included butnot limited to: training new staff, revisions of Standard operating Procedures,research and method development.Part of core manager core team.
01/1999 to 01/2000
Toxicologist Legacy Health Systems Portland, Oregon
  • Senior individual contributor in a clinical, medical and forensic chemistry underCAP and SAMHSA regulated environment.
01/1995 to 01/1999
Positive Certifying Scientist and Evening Shift Team Lead Labcorp Montgomery, Alabama
  • Performed supervisory review of analytical chromatography data generated byImmunoassay, GC/MS/MS and Thin Layer Chromatography.
Education and Training
Bachelor of Science: Clinical Laboratory SciencesUniversity of South Alabama Alabama, USA Clinical Laboratory
Professional Certification and Courses Professional Development DiSC and Customer Service (8 Contact Hours) AlabamaReference Labs, Montgomery Alabama.Business Writing (12 Contact Hours) Alcon Labs/Novartis, Fort Worth Texas. HowTo Communicate with Professionalism (12 Contact Hours) Alcon Labs/Novartis,Fort Worth Texas.Velquest Operator Training CFR 21 Part 11 Software Covance (Previously TandemLabs), Salt Lake City Utah.Managing Multiple Projects, Objectives and Deadlines (SkillPath) Covance(Previously Tandem Labs), Salt Lake City Utah.Secrets and Development in GC and GC/MS (Agilent Technologies) Covance(Previously Tandem Labs), Salt Lake City Utah.GCP/HIPS Certification by CITI.Basic Life Support by American Heart Association.
21 CFR part 11, Basic, budgets, Business Writing, chemistry, contracts, corporate accounting, Client, Client interaction, Customer Service, databases, financial, GC, GCP, GLP, grants, HPLC, leadership, Life Support, director, Managing, POs, quality, QA, Quest, research, research reports, Safety, supervisory, Tandem, validation
This resume is created in 7 minutes.
Personable Project Coordinator, with 14+ years experience, successful at building strong professional relationships, managing large and complex projects while maintaining high team morale and energy, skilled mentor and mediator who excels at bringing out the best in team members and creating long standing, secure and professional client relationships.
  • Prioritization
  • Communication
  • Leadership
  • Teamwork
  • Negotiation
  • Flexibility
  • Determination
  • Resourceful
  • Results-oriented
  • Detail-Oriented
  • Self-directed
  • Active listening skills
  • Task Management 
  • Customer relations expert
  • Schedule management Administrative support specialist 
  • Organizational Skills
  • Analytical problem solving
  • Project coordination
  • Contract negotiation/review/drafting Computer proficiency
  • Site due diligence
  • Permit processing
  • Managing multiple priorities
  • Invoice Processing 
DESIGN GROUP FACILITY SOLUTIONS, INC Commerce, CA Project Coordinator - Project Based 03/2015 to 10/2016
  • Managed project budget of $25 Million plus Oversaw operations for 1 location - Renovation and expansion of Seafood Processing Plant.
  • Qualified competitive subcontractor bids prior to execution of contracts.
  • Updated and managed 5-15 project databases.
  • Prepare/proofing project documentation in support of Project Managers and/or engineering staff deliverables.
  • Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants Reviewed and investigated Proposed Change Order Requests (PCOR).
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Coordinated the review of contractors' schedules and the submission of shop drawings and samples.
  • Used MS Project in developing plans, assigning resources to tasks, tracking progress, managing budgets and analyzing workloads.
  • Created status reports and presented to project team.
  • Executed multiple programs and projects within budget, scope and schedule.
  • Managed and executed the process of resolving risks and issues.
CRITCHFIELD MECHANICAL, INC Irvine, CA Project Administrator - Project Based 08/2014 to 03/2015
  • Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants.
  • Managed and reviewed all sub-contractor material submittal for a large $20M LAX project.
  • Coordinated team meetings and distributed meeting minutes.
  • Coordinated with the PM on monthly billing to ensure it matched with all Timberline reported billing.
  • Submitted, monitored, & logged all utility and area shut down reports.
  • Maintained all shop drawings from submittal to approval
  • Supported PM, Site Super, detailer's and Assistant Site Supers' to help achieve set schedules for installations overall progress of the job.
  • Managed and logged all drawings sent to consultants and reported any issues to the OM's.
MOOREFIELD CONSTRUCTION, INC Playa Vista, CA Project Engineer 10/2013 to 08/2014
  • Managed $8M project.
  • Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants.
  • Coordinated all meetings and managed meeting minutes for all parties involved.
  • Managed a team of 45 onsite general contractors for 9 months.
  • Reviewed and investigated Proposed Change Order Requests (PCOR).
  • Reviewed all changes to building drawings to ensure quality control before being issued or submitted
  • Accurately provided status information on project progress to the project management.
  • Defined project deliverables and monitored status of tasks for all sub-contractors'.
  • Managed all finish approvals for both interior & exterior, as well as finish orders and site deliveries
  • Acted as the liaison between client, architects, engineer and the general contractors.
  • Monitored the safety of all construction activities, making on-site personnel safety the top priority
  • Efficiently recorded and rejected incorrect deliveries of material to site.
  • Led and managed resolution of all issues during project construction
  • Used MS Project in developing plans, assigning resources to tasks, tracking progress, managing budgets and analyzing workloads.
PERMIT ADVISOR'S, INC Beverly Hills, CA Project / Client Account Manager 10/2012 to 10/2013
  • Maintained all client relationships.
  • Managed three fast paced retail roll-outs from permit submittal to construction start.
  • Managed multiple concurrent projects, anywhere from 25-250 projects at a time, as well as due diligence, & permitting for several other high end clients.
  • Responded to customer issues
  • Delivered status reports to clients for scheduling and planning purposes.
  • Managed process of distribution, list updates and activity reporting.
  • Managed a project budget of $1.5 million dollars.
  • Acted as professional liaison between client and General Contractor at project location.
IDA, INC Long Beach, CA Project Coordinator / Client Account Manager 05/2010 to 12/2012
  • Created, Maintained & Managed all client relationships.
  • Provided support and leadership in special projects/initiatives as directed by the company leaders, PM's & Job Captains Performed site due diligence and site selection for clients.
  • Managed and Coordinated all project review submittals to clients, landlord, and local municipalities.
  • Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants.
  • Managed work with vendors to ensure deliverables were done on time Lead successful project deliveries within agreed upon scope, schedule, quality, budget, and resources.
  • Managed the bid distribution for all applicable clients, Planned and tracked project milestones, work breakdown structure, tasks, timelines, work progress, budget, changes, and allocation of internal and external resources.
  • Managed multiple concurrent projects, anywhere from 5-20 projects at a time.
  • Managed all fees related to the printing/shipping of projects Managed a due diligence team when workload is heavy Support CFO, CEO, COO & President Managed all Architect Licenses for CEO Served as the single point of contact for project scheduling and changes.
  • Submitted all project closeout documents in accordance with the contract.
  • Updated and managed numerous project databases.
  • Supported the Business Development Team and Sales Team Arranged appropriate travel, visas, agendas, necessary contacts and country information.
  • Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
MENEMSHA DEVELOPMENT GROUP Hawthorne, CA Project Coordinator / Project Team Support 09/2008 to 05/2010
  • Started Architectural division within the construction company.
  • Manage & Maintain Client Relations with clients such as Nike, BCBG, Liz Claiborne, Ra Sushi.
  • Lead successful project deliveries within agreed upon scope, schedule, quality, budget, and resources.
  • Provide Landlord/Jurisdiction Research related to all projects Coordinate all project review submittals.
  • Manage all fees related to the printing/shipping of projects
  • Manage a due diligence team when workload is heavy
  • Manage all Contractor licenses for President
  • Manage all Architect's Licenses
  • Served as the single point of contact for project scheduling and changes.
  • Supported the Business Development Team and Sales Team.
LITTLE DIVERSIFIED ARCHITECTURAL CONSULTING Costa Mesa, CA Project Manager / Architectural Team Support 05/2004 to 08/2007
  • Managed anywhere from 1 to 20 projects at a time, in all different stages of the project.
  • Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and their consultants/contractors.
  • Manage and Coordinate all project review submittals.
  • Manage the bid distribution for all applicable clients
  • Manage and Provide (as needed) an overall project status report with basic 'milestone' dates and timelines.
  • Served as the single point of contact for project scheduling and changes.
IER, INC Carrollton, TX Executive Assistant / Procurement Manager 01/2001 to 04/2004
  • Executive Assistant to the President and Vice President.
  • Placed and filled all purchase orders for new equipment and parts
  • Supported the sales team
  • Invoiced all customers locally and internationally.
  • Coordinated with freight forwarders to expedite international shipments. Supervised production schedules, production quality and on time delivery.
BUSINESS ADMINISTRATION & MANAGEMENT 2005 DeVry University, Irving, TX, USA  BSBA with a focus on management, business information systems, and project administration
Abol, AdobePro, AutoCAD,  Blue Beam, BST Global, BuilderTREND, (CMS)Correl, MAC, MS Office Suite, Oracle, Peoplesoft,  DHL, UPS, & FEDEX Shipworks, Photoshop, Procore, Revit, Social Media, Timberline, Supply Chain Management, Unix, Word Perfect, Windows, Vista, XP, 1998, 2000 7,8,10,  WorkflowMax, Zoho Projects
This resume is created in 7 minutes.

I'm a dedicated, hard-working, and dependable manager/employee who enjoys challenges, networking and seeing positive results from work done well. Opportunities that allow me to learn new skills and broaden my horizons would be ideal.

  • Experienced manager and supervisor
  • Strong organizational, communication, analytical and team building skills
  • Commitment to excellence in customer service
  • Meticulous attention to detail
  • Self directed with strong interpersonal skills
  • Experienced Administrative Assistant
  • High degree of accuracy in inventory control and stock management
  • Capable of efficiently and effectively handling customer inquiries and complaints
  • Excellent written and verbal communicator
  • Strong computer skills, intermediate knowledge of MS Word, excel and other programs.
Office & Project Administrator
November 2014 to Current
MDG Contracting Services Sparwood, BC
  • Time Keeping - Export time to Corecon for billing.
  • Account's Payable - Post visa charges to Quick Books; credit applications; review vendor statements and rectify missing invoices.
  • Administrative - Mail retrieval and distribution; Maintain records, data bases, prepare forms, verify information & resolve routine problems; order office supplies; operate a 12 line switchboard (Allworx); package handling; document production; coordination of lunches, catering as well as flights and hotels; manage employee building key access; assist management.
  • Accounting - Prepare bank and visa reconciliations.
  • Sharepoint Administrator - Organize and collect documents, forms and other required information. Control access to documentation, forms, and file uploads.
  • Project Administrator - Monitor the web and other sources for all potential project leads and report to PM; Upon receipt of an invitation to bid, set up bid folders and gather all information necessary for the PM to bid the project; research subcontractors in area of project, connect and network with them; prepare and send out bid invites via Corecon software; update and maintain bidder/company lists in Corecon; perform and track RFI's; conduct outbound follow-up calls to bidders, subcontractors and suppliers; create and maintain our bid binders updating with addendas; assist project manager and construction manager in scheduling material deliveries; assist team with Bid Tender Documents; assist with drop box, file updates; access control and on call technical support issues to all involved.
  • Project Development Assistant - Meet with project team and identify desirable projects for us to apply ourselves to; receive weekly potential project updates on meetings, follow ups and contacts; summarize information in Business Development spreadsheets and submit to owner; work in close conjunction with the Business Development Manager.
Sales & Contract Sales Administrative Assistant
September 2014 to November 2014
Fernie Home Hardware Fernie, BC
  • Deliver prompt, accurate and excellent customer service.
  • Communicate with customers, employees and other individuals to answer questions and explain information.
  • Replenish floor stock and processed shipments to ensure product availability for customers.
  • Compute, record, and proofread data, records and reports.
  • Verify that information in the computer system was up-to-date and accurate. Inventory control.
  • Maintain visually appealing and effective displays for the entire store.
  • Complete floor replenishment to guarantee size availability and promote customer satisfaction.
  • Organize and locate inventory and update business spreadsheets.
  • Print various labels and tags for all merchandise.
  • Sell supplies, materials and products to installers and subcontractors.
  • Process all sales transactions accurately and in a timely fashion.
  • Screen telephone calls and inquiries and direct them as appropriate.
Office Manager & Service Advisor
June 2014 to August 2014
Sparwood Fleet Repair Sparwood, BC
  • Work with external fleet vendor in order to ensure all vehicles are mechanically maintained in a timely manner.
  • Maintain a current and historical database of the fleet vehicles, drivers and repairs.
  • Open work orders, research parts availability and costing, and coordinate repairs on company vehicles.
  • Communicate with drivers, managers, and other departments to keep all parties informed.
  • Manage the office by providing excellent support and administrative services to the manager.
  • Maintain inventory and warehouse supplies.
  • Assist my manager with all office administrative tasks; travel plans; scheduling of meetings and completion of correspondence.
Front Desk Manager
December 2012 to June 2014
Causeway Bay Hotel Sparwood, BC
  • Responsible for overseeing all front office operations to insure profitability, control costs and quality standards ensuring total guest satisfaction.
  • Prepare forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Ensure that we retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
  • Assist the Accounts Manager with payroll and employee hours, benefits and payroll requests.
Night Auditor & Front Desk Clerk
May 2011 to December 2012
Causeway Bay Hotel Sparwood, BC
  • Responsible for performing close of day scenarios for the hotel front office and account for daily activity by organizing and verifying information.
  • Identifying and correcting discrepancies; posting accounts; running and distributing daily reports.
  • Take reservations over the telephone, through emails and in person.
  • Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions.
  • Operate hotel switchboard, take calls and provide information and transfer calls.
  • Handle guest check-ins and check-outs appropriately.
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.
  • Communicate any issues, concerns to my manager.
Journalism & Psychology Mount Royal University Calgary, AB, Canada

Awarded the Burns Memorial Scholarship - Academic Achievement, given to students whose parent(s) is in law enforcement and have obtained a GPA of 3.8 or higher per semester. I received this scholarship during my entire university attendance.

-References happily provided upon request-