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Professional Summary

Talented Manager with excellent issue and conflict resolution skills and more than seven years of experience. Highly effective and knowledgeable in providing outstanding customer satisfaction.

Skills
  • Customer-oriented
  • Goal-oriented
  • Excellent customer service skills
  • Customer relations
  • Natural leader
  • Upselling techniques
  • Skilled problem solver
  • Personable
  • Employee relations
  • Issue resolution
  • Staff training and development
  • Active listening skills
  • Competent in Microsoft Word, Excel and Outlook
  • Consistently meets sales goals
Work History
Site Manager, 01/2019 to Current
Goldmark Property Management Fargo, ND
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects for 17 properties.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Boosted occupancy 9% by leveraging market knowledge and successful promotional strategies.
  • Minimized deliquency by an average of $5,500.00/ month by following up on delinquent tenants and coordinated collection procedures.
  • Minimized vacancy periods by an average of 2 months by collaborating with building owners to strategise improvements to marketing initiatives, business plans and tenant outreach programs.
  • Promptly responded to tenant complaints and concerns for 17 properties, resulting in a 5.0 maitenance satisfaction score.
  • Planned special resident events for 278 apartments.
  • Distributed and followed up on tenant renewal notices.
  • Maximized performance by training, monitoring daily activities and mentoring team of 3-6 associates.
Community Office Manager, 07/2018 to 01/2019
Goldmark Property Management Fargo, ND
  • Completed bi-weekly payroll for 3-6 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Compared vendor prices to ensure optimal savings.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Source vendors for special project needs and negotiated contracts.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Assistant Site Manager, 11/2017 to 06/2018
GOLDMARK Property Management Fargo, ND
  • Interacted with customers as they entered the office to determine what their needs were.
  • Immediately address problems with customers to promote quick and successful resolution.
  • Assigned employees to specific duties to best meet the needs of our site.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Store Manager, 11/2013 to 10/2017
EDIBLE ARRANGEMENTS Fargo, ND
  • Responsible for all day to day procedures, including but not limited to, overseeing all employees, ensuring all product is top quality and guiding all employees to provide the best possible customer experience.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Interviewed job candidates and made staffing decisions.
Education
High School Diploma: 2011
Hutchinson High School - Hutchinson, MN
Certifications
  • Property Care and Maintenance
  • Landlord Training Program
  • Sales Success: From the Call to the Close
  • Moorhead Crime Free Multi-Housing Landlord Training
Accomplishments
  • 2018 Top in Leasing
  • Most Improved Overall Resident Satisfaction - 2018
  • Gold Value Award Winner 12/2018, 04/2018
  • Gold Service Award Winner - 2018
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Experience
Site Program Manager
February 2017 to Current
Rising Sun Center For Opportunity Oakland, CA
  • Recruit, select, orient, train, assign, schedule, coach and discipline staff as necessary
  • Supervise 13 program staff members
  • Lead in coordinating outreach opportunities throughout the site territory
  • Assist in resolving and satisfying client requests and internal operational issues
Administrative Assistant
August 2017 to August 2018
East Oakland Youth Development Center Oakland, California
  • Responsible for supporting, planning, and coordinating various programs and events
  • Oversaw the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Helped manage and train two receptionists
  • Received and screened a high volume of internal and external communications, including email and mail
  • Assisted in the Communications department with visual media projects, such as newsletters, YouTube videos and look-books
Ethnic-Specific Ministries Co-Leader
September 2012 to June 2016
Intervarsity Christian Fellowship Davis, CA
  • Helped support staff workers in the annual and quarterly process of evaluating the vision and goals of the ministry
  • Co-facilitated weekly small groups of 10-15 students
  • Influenced and mobilized others towards beneficial and goal-oriented change
  • Worked in team environments comprised of diverse cultures and backgrounds
Science Instructor
June 2011 to August 2014
East Oakland Youth Development Center Oakland, CA
  • Created and implemented innovative, engaging, and curriculum, increasing student motivation
  • Established clear objectives for all lessons, units, and projects
  • Instructed 150 students in grades K-8 with an average of 15 students per class
  • Recognized for ability to increase student participation in learning through engaging lesson plans and activities
  • Awarded Youth Instructor of the year for summers 2011 and 2012
Volunteer
January 2010 to Current
Ariel Outreach Mission Oakland, CA
  • Aids in Administrative Assistant work, including filing, answering phones, and other administrative duties 
  • Assists with preparing facility for daily operations, including opening doors and light facility cleaning
  • Tutor in various subjects for under-privileged and at-risk children and youth
Education
Bachelor of Science : Environmental Policy Analysis and Planning, 2017 University of California, Davis Davis, CA
  •  Emphasis in Community, City, and Regional Planning
Activities: Black Leadership Council member, Black Campus Ministries Co-leader, Study Abroad in Costa Rica
Additional Information
Volunteer: Royal Neighbors of America (Chapter president)
Interests: Traveling, zip-lining, recycling, community involvement
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Professional Summary

To secure a rewarding Human Relations position with an organization that cares for and is genuinely concerned for the health, well-being, and the professional progress of their clientele: An organization that will allow me to apply my counseling skills, training, education, and past military experience in an effort to help others.

Skill Highlights
  • Licensed Counselor in GA & VA

  • Therapeutic expertise
  • Certified by the National Board for Certified Counselors (NBCC)

  • Superior Communication Skills
Accomplishments
  • Owned and operated a Private Counseling Practice that focused on individual & family (w)holistic healing.
Professional Experience
01/2019 to Current
Military & Family Life Counselor Magellan Federal Virginia Beach, Virginia
  • Provides the full breadth of Military & Family Life Counselor (MFLC) consultations and counseling services to the school age youth, military service members, and their families
  • Provides non-medical, short term, solution focused, walk around counseling
  • Provides brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated
  • Provides walk-around services on-or-off installations
  • Helps address the day-to-day stressors of military life and the impact of deployments and reintegration
  • Enters counselor activity data on a daily basis through smart phone, web, or fax to assure that reporting is accurate from assigned school, while maintaining client / service member confidentiality
  • Provides support/education through formal and informal meetings
  • Cultivates and maintains direct, high level relationships with prinicipal and school staff, utilizing superior senior relationship management skills and recognizing the unique lifestyles and mission of our youth/assigned military
  • Responsible for development of an excellent working relationship with principal, school staff and Guidance POC (Point of Contact)
  • Creates a positive and supportive presence within the school that help the youth and their family members feel comfortable approaching the counselor, recognizing the program to be confidential
  • Establishes and maintains working relationships with community resources and provides appropriate linkages for service members and their families
  • Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director
  • Communicates with Regional Supervisor and participates in regular individual and group supervision, sharing information regarding trends and issues happening at the school
  • Participates in regular in-service/training, Quality Improvement committees, or other contract activities as assigned/appropriate
07/2016 to Current
Counselor Genesis Counseling Center Yorktown, VA
  • Assesses new consumers, which may include, full diagnostic interviews, assessment of biopsychosocial needs of client, ascertain clinical symptoms, establish resulting diagnoses, and makes referrals as needed (e.g., psychological testing).
  • Counsels clients; walking them through their feelings about range of issues in order to help them optimize emotional and mental health
  • Provides a working diagnosis, prepares goals, and interventions, and ongoing assessment activities.
  • Provides outpatient therapy in a clinical setting with multiple diagnoses, of all ages (13 y/o to geriatric).
  • Provides individual, couples, and family counseling, psychoeducation, implementation of behavioral skills, multiple types of therapy, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), empirically validated approaches, and other techniques.
  • Addresses emotionalissues of clients and delivered grief-based counseling, effectively.
  • Obtains appropriate release of information, always following HIPAA guidelines when informing significant others about the person's situation and efforts made on behalf of the person.
  • Excellent documentation of all services through use of a daily log, to include, therapy note sessions and contact with and on behalf of consumers
07/2015 to 06/2016
Director, Child and Adolescent Unit Serenity Behavioral Health Systems (CSB) Augusta, GA
  • Oversaw the revamped & improved Child & Adolescent Program, Children & Adolescents Reaching Excellence (C.A.R.E.).
  • Provided initial behavioral & mental health intakes to youth ages 4-18 years old; Outpatient services.
  • Provided behavioral & mental health counseling services in the schools (pilot program), in order to meet our youth where they are
  • Provided individual & family counseling sessions.
  • Provided School-Based Health Initiative & Programmatic reports, monthly
08/2004 to 05/2005
Superintendent Military Personel Flight United States Air Force Grand Forks, ND
  • Responsible for the overall management, supervision, and administration of all personnel programs impacting 2,500+ active-duty personnel and 5,000+ dependents
  • Served as Functional Manager for over 50 personnel
  • Ensured accuracy of humanitarian/EFMP applications, improved the process and reduced delay in responses for personnel
  • Advised senior leadership on all personnel policies and interpreted Air Force and DOD guidance manuals
  • Developed, monitored, and executed training and staff assistance visits to ensure programs were in compliance
Education and Training
1998
Associate of Arts: Human Resource/Personnel Community College of the Air Force Montgomery, AL, USA Human Resource/Personnel
2006
Bachelor of Science: Management & Psychology/Sociology University of Maryland University College Adelphi, MD, USA

Management Psychology/Sociology

2009
Master of Arts: Clinical Counseling Grace University Omaha, NE, USA

Clinical Counseling

Skills

Active Listener, Person-Centered (W)holistic Counselor, 100% on-time documentation, Exceptional Leadership & Managerial Skills, Expert Treatment Planner, Excellent Verbal & Written Communicator, Proficient on all Microsoft Office Applications, Expert at Electronic Medical Record (EMR) Filing & Documentation

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Summary

Proactive Project Superintendent experienced in managing a variety of construction teams and projects. Successful in creating effective communication between personnel, sub contractors and the customer management team.

Skills
  • Permit procurement
  • Baseline schedules creation
  • Site safety coordinator
  • Safe job site set-up
  • Building codes and regulations
  • Blueprint fluency
  • Organized and detail-oriented
  • Project budgeting
  • Cost control
  • Civil, Utility, Infrastructure Construction & Design
  • Client-focused
  • Training and development
  • Computer proficient
  • Quick learner
  • Time management skills 
  • Change management
  • Contract negotiation/review/drafting
Experience
02/2018 - Current Project Superintendent ARCO/Murray | Downers Grove, IL

Top Golf - Lake Mary, FL

Current project for ground up construction of the facility.

Top Golf - Pharr, TX
Completed construction of golf entertainment facility.

iFly - Scottsdale, AZ

Coordinated the completion and close out of the project that had been under TCO for one year with the SRPMIC (local municipality).

08/2013 - 02/2018 Project Superintendent VCC | Little Rock, AR

Enclosed Mall 

  • Southland Mall Structural Alterations, Entry 3 & Cinema Egress - Hayward, CA
  • Newpark Mall Interior Remodel & Restaurant Row Addition - Newark, CA
  • Oakwood Center West Wing & Entry Renovation - Gretna, LA

Power Retail

  • Dick's Sporting Goods - Gretna, LA 
  • Dick's Sporting Goods - Hayward, CA 
  • City Sports Site Utility & Certified Pad - Hayward, CA

Entertainment

  • AMC 12 Theater Newpark Mall - Newark, CA
  • John's Incredible Pizza Newpark Mall - Newark, CA
  • Cinemark 5 Southland Mall - Hayward, CA (Started Project)


03/2010 - 07/2013 Project Manager, General Superintendent Ryan Landscape & Construction | Rockwall, TX
Managed large commercial and sub division projects from the bidding and contract phase to the close out, turn over and warranty phases. 
  • Austin Animal Center Austin, TX - Complete Irrigation, landscape, hardscape package. 
  • Louisiana Sports Hall Of Fame Natchitoches, LA - Complete irrigation, landscape, hardscape, site amenities, parking lot striping. Managed sister company R&T Ryan Construction of complete door & hardware, bathroom partitions and accessory installation.
  • Central Texas College Killeen, TX - Complete Irrigation and Landscape package 

 Led the planning, budgeting and direction of all construction projects.

Coordinated training for the construction teams on site-specific requirements, techniques and procedures.

    02/2005 - 05/2009 Superintendent VCC | Little Rock, AR
    Enclosed Mall -
    • Remodel of interior and exterior finishes of the mall common areas, redemise of interior lease spacing, Installation of irrigation system and new landscaping to include new pond areas and waterfall.
    • First Colony Mall - Sugarland, TX - Addition to existing mall structure and new five building lifestyle center to include all new site utilities, hardscapes and roadways.
    • Dallas Galleria Entrance 3 Canopy - Dallas, TX - Installation of new structural decorative glass canopy system, hardscape, landscape & irrigation. 

    Entertainment/Theater

    • Rave Theater - Allentown, PA - New construction of a 16 screen movie theater.
    • Rave Theater - Las Vegas, NV - New construction of a 18 screen theater at Turnberry Square. 
    • Pacific Theater 18 - Glendale, CA - New construction of 18 screen movie theater at the Shops of Americana.

    Parking Structure

    • First Colony Mall - Sugarland, TX - New four level parking deck. 
    01/2001 - 01/2005 Journeyman, Shop Foreman, Field Foreman Ed Ragsdale Sheet Metal Co Inc | Dallas, TX

    Specialty sheet metal fabrication shop - Journeyman sheet metal worker for production fabrication shop. Trained in layout, shear operation, brake press, roll, CNC punch and laser table operation. 

    Field Superintendent for projects -

     GM Production Plant Arlington, TX - Installation of new paint booth line,     powder coating ovens, retrofit of exhaust duct and fan system. 

     James Hardy Products Waco, TX - Installation of new curing oven and rack system for "Hardy Trim" line. 

    03/2000 - 12/2000 Carpenter Foreman Manhattan Construction Co | Dallas, TX
    Carpenter foreman for the Shops At Legacy project. Tilt wall construction for 50,000 sf addition for future retail development and associated site concrete. 
    Managed a team of 25 to 40 carpenters.
    Assigned projects and tasks to employees based on their competencies and specialties.
    Efficiently recorded and rejected incorrect deliveries of material to site.
    Monitored the safety of all construction activities, making on-site personnel safety the top priority.
    02/1998 - 02/2000 Plant Mechanic U.S. Department of Labor - Office of Labor-Management Standards | San Marcos, TX
    Technician for central plant maintenance at Southwest Texas State University for the operation, maintenance, and repair of the campus boiler units. 
    Properly maintained all onsite equipment and vehicles.
    Efficiently recorded and rejected incorrect deliveries of material to site.
    Accurately provided status information on project progress to the project management.
    Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.
    08/1996 - 02/1998 Field Engineer, Pipe Fitter Ref Chem | Odessa, TX
    Installation of injection well compressor at the Mobile Oil Salt creek pump station refinery outside of Snyder TX. During the course of this project my duties and job titles ranged from. 
    Heavy Equipment Operator, Pipe Fitter, Field Layout Engineer, Welder, Area C Plant Safety Engineer, Rigging Foreman 
    02/1994 - 08/1996 Apprentice Electrician Long Electric | Abilene, TX
    Education and Training
    1994 High School Diploma
    Hawley High School | | Hawley, TX, United States
    2000 Vocational Degree : Business Management
    Texas State University | | San Marcos, TX, United States
    2000 Some College (No Degree): Occupational Awareness
    US Labor Department | | San Marcos, TX, United States Continuing education in Metallurgy, Construction Management, Group Relations, Cultural Awareness, Sexual Harassment Manager Training
    2005 Journeyman Apprenticeship
    Sheet Metal Workers International Association | | Euless, TX, United States Joint Apprenticeship - Continued education in plans & specification interpretation, drafting, Autocad LT, construction safety procedures, bidding & job costing, welding & metallurgy.  
    Certifications

    OSHA 30 Hour 

    First Aid/CPR/AED (Infant, Child, Adult)

    Continuing Education Completed Courses

    • Microsoft Project Planning & Time Management
    • Risk Management Incident Investigation
    • Americans With Disabilities Act
    • Ethics and Business Conduct
    • Leading A High Performance Team
    • Maintaining A Drug Free Workplace
    • Managing Conflict: A Collaborative Approach
    • Preventing Employment Discrimination For Managers
    • Preventing Workplace Harrassment
    • Sexual Harassment Prevention For Managers
    • Racial Harassment Prevention
    • Valuing Diversity For Managers
    • Bluebeam Basics
    • Bluebeam Advanced
    • Working With Bluebeam As-Builts

    Currently Pursuing Certifications  In

    • Revit 2020
    • Navisworks Manage 2020
    • Advance Steel 2020
    • BIM Management & Workflow
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    Professional Summary

    Driven and dependable individual able to complete a wide range of jobs in a safe and timely manner. Strong work ethic and committed to excellence. Willing to learn and comfortable working in extreme conditions whenever needed.

    Skills
    • Strategic planning
    • Safety management
    • Team leadership
    • Preventive and reparative maintenance
    • Following instructions
    • Strong team player
    • Computer proficient
    • Self-motivated
    Work History
    Site Supervisor, 02/2017 to Current
    Keane Group Inc.Odessa, TX
    • Oversaw daily operations at site, keeping crew production moving at an efficient and safe pace.
    • Ensured compliance with company standards to perform all maintenance and fracturing activities.
    • Managed team of 15 personnel focused on providing fracturing services in a safe manner for customers.
    • Maintained documentation for areas such as orders, activities, schedules and employee performance.
    Senior Equipment Operator, 04/2015 to 02/2017
    Keane Group Inc.New Stanton, PA
    • Followed standards and procedures to maintain safe work environment.
    • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
    • Mentored and coached new employees to adhere to company policies and work in a safe manner. 
    • Collaborated with supervisors and maintenance department to ensure smooth work flow and efficient organization operations.
    Equipment Operator, 11/2013 to 01/2015
    U.S. Well Services LLCWilliamsport, PA
    • Promoted company safety by working in a safe manner.
    • Supported technicians in equipment maintenance and repair.
    • Drove vehicles to and from work sites and maintained a clean driving record.
    Equipment Operator, 11/2011 to 11/2013
    Calfrac Well Services OfficialPhilipsburg, PA
    • Followed standards and procedures to maintain safe work environment.
    • Performed routine preventive maintenance to ensure that equipment operated efficiently and minimized downtime. 
    • Accurately read, understood, and carried out written instructions.
    • Monitored inventory and reported items to be restocked for each job.
    Education
    High School Diploma: 2009
    Curwensville Area High School - Curwensville, PA
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    Professional Summary

    My father was an electrical contractor. I have been in and around construction from my earliest recollection. I was performing Journey level electrical work as a teenager. Now approaching my 6th year as a Building Engineer I am still tremendously motivated by the dynamic nature of the industry and the constant progression of best practices.

    Skills
    • OSHA Certified
    • Excellent customer relations
    • Scaffolding
    • Fall Protection Plan (FPP)
    • Strong interpersonal skills
    • Building systems and services
    • Project scheduling
    • Commercial construction expert
    • First Aid and CPR Certified
    • Interior and exterior renovation
    Work History
    June 1989-April 2012 General Foreman | IBEW Local 46 | Kent, WA

      In this position I entered and completed the International Brotherhood of Electrical Workers 5 year apprenticeship program. 

      Upon completion of the apprenticeship, I obtained my Washington State Journeyman Electrical License (EL01). I was quickly promoted to foreman and ultimately General Foreman with management responsibility of 100 additional Wireman.

    • Reviewed plans and specs during the schematic design of pre-construction.
    • Coordinated utility service providers according to project schedules.
    • Obtained building and specialty permits from local jurisdictional agencies.
    • Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
    • Performed regular job site observations to provide direction for all general contractor personnel.
    • Oversaw the entire building turnover process, while enhancing communication between all construction management.
    May 2012-June 2014 Journeyman Building Engineer | Able Engineering Services | San Ramon, CA

    Working at a Platinum LEED 42 story high rise (Russell Investment Center) with a team of 4 Engineers I :

    *Managed maintenance and conducted periodic general preventative maintenance.

    *Patiently handled tenant complaints (including the angry ones).

    *Formulated maintenance logs and records as well as work order details.

    *Coordinated with contractor for approvals.

    *Executed assigned work for the safety of the tenants.

    *Deftly navigated Building Management System software (Seimans, BacNet).

    July 2014-February 2016 Journeyman Building Engineer | Unico Properties LLC | Seattle, WA

    As a Lead Engineer, I was responsible for building system repair and preventative maintenance at four buildings (500 Union, 1550 4th Ave., Pike Place Market South Arcade and 51 University).

    * Provided extensive mentor ship for Apprentice Engineers.

    April 2016-August 2017 Chief Engineer/ Site Superintendent | Onni Group Of Companies | Vancouver, BC, Canada
    This was a unique position in that the building I managed (1411 4th Avenue) is a 1928 historical landmark structure under an entire renovation.

    My responsibilities included:

       *Accounts receivable for 152 tenants

    • Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
    • Prepared and followed through on all required punch lists.
    • Implemented systems to improve process efficiency and reduce the project duration.
    • Digitally archived weekly progress and technical “Knowledge Base” photographs of all assigned projects.
    Education
    1997 Associate of Arts: Electrical Engineering South Seattle Community College, Address: 6737 Corson Ave S, Seattle, WA 98108
    • Associate's Degree
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    Professional Summary
    Seasoned Supervisory Maintenance professional with over 18 years of experience in grounds renovation and staff training, in a variety of positions in the golf course industry. Extensive experience in irrigation practices, chemical applications, and cost controls. Continually exceeds expectations by building strong relationships and works well with people at all levels of the organization, including stakeholders, customers, and subordinates.
    Skills
    • Supervising & Maintenance
    • Construction & Renovation
    • Scheduling & Organizing
    • Budgeting & Cost Control
    • Attention to Detail & Safety
    • Capital Improvement Projects
    • Leadership & Staff Training
    • Irrigation Practices
    • Chemical Applications
    • Strong Research Skills
    Work History
    Assistant Golf Course Superintendent 08/2007 to Current
    The Quarry at La Quinta La Quinta, CA

    18-hole private golf course with a 10-hole par 3 course

    • Helping promote player satisfaction through quality maintenance and communications, working to keep the course perennially ranked in the top five for conditioning.
    • Scheduling maintenance practices around member play and outings to maximize efficiency, minimizing disruption to members, as well as supporting and assisting with membership seminars, orientations, etc.
    • Handling all phases of golf maintenance and agronomic operations while working closely with, advising, and coordinating with the Golf Course Superintendent on any issues related to golf course maintenance.
    • Working closely with the GM, the CEO, and supervisor to operate the golf course in a fiscally responsible manner while personally developing an annual budget in excess of $3.7M, and cost control measures, plans for maintenance, new equipment, capital improvement projects, etc.
    • Recruiting, supervising, and retaining the maintenance staff, personally managing a crew of 45-55+ workers, as well as conducting employee performance evaluations, and exercising disciplinary actions when needed.
    • Creating an employee training program to ensure consistent standards, including all technical, operations, and safety training, as well as ensuring that staff are working within OSHA, club safety, state, and federal guidelines when operating or repairing equipment by enforcing all rules, regulations, policies, etc.
    • Providing a detailed annual plan for the various property levels and the designated landscaping areas, including producing rotational designs to provide the facility with a fresh, eye-catching, interesting, and pleasant atmosphere.
    • Supervising and participating in multiple rotational renovation projects with a combined budget in excess of $5M, encompassing the greens, tees, bunkers, irrigation, and landscape, as well as negotiating multiple projects with private contractors.
    • Directing and participating in the construction of the grounds, while overseeing the care and maintenance of the turf, ornamental plants, shrubs, trees, and wetlands on the facility grounds.
    • Assisting the staff on the planting of new vegetation, as well as the removal, replacement, spraying, pruning, and trimming of trees and shrubs to revitalize the landscape, providing the best care to all material.
    • Managing the preparation of soil plant beds for aesthetically pleasing arrangements, and tending to high stress areas, as well as ordering parts, supplies, equipment, etc., as needed.
    • Implementing a new standard for efficient irrigation practices by programming and operating the Rainbird irrigation system, as well as overseeing an aggressive water usage tracking plan, providing monthly reporting on retaining ponds, wells, and other water source usage.
    • Supervising the application as well as the recording of chemicals including fertilizers and pesticides on the grounds in compliance with all local, state, and federal regulations.
    • Creating a research area of turfgrass test plots, leading to implementing new Ryegrass overseeding practices that produce a better stand of Ryegrass, as well as improving the Bermudagrass transition in the spring.
    Previous Work History
    • Assistant Golf Course Superintendent, Indian Ridge Country Club, (36-hole private golf course), Palm Desert, CA, 2006 to 2007
    • Assistant Golf Course Superintendent, The Golf Club at Terra Lago, (36-hole upscale public golf course, Indio, CA, 2005 to 2006
    • Irrigation Technician and Spray Technician, The Quarry at La Quinta, La Quinta, CA, 2003 to 2005
    • Laborer, Somerset Country Club, (18 hole exclusive private golf course), Mendota Heights, MN, Seasonal, 2000 to 2003.
    Education and Affiliations

    Rutgers Professional Golf Turf Management School: Management Degree
    2-year Professional Turfgrass 
    Rutgers is known as one of the best turfgrass schools in the country. Many of the instructors are respected as the best in the industry.

    College of the Desert
    Associate of Science: 
    Turfgrass Management


    Golf Course Superintendents Association of America
    Member since 2005

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    Professional Summary
    To secure a position where I can utilize my skills and knowledge to grow within the company. I want to succeed in a stimulating and challenging environment, building the success of the company . I want to expand in this field with hard work, perseverance and dedication.
    Skills
    • Team liaison
    • Self-motivated
    • Strong verbal communication
    • Conflict resolution
    • Powerful negotiator
    • Team leadership
    • Risk management processes and analysis
    • Staff development
    • Client assessment and analysis
    • Extremely organized
    • Process implementation
    Software skills

    Operating  Systems                 : Windows 
    9X/2000/XP/7/8/Vista , MAC OS
    Enterprise Computing                : MS Office ( Excel , Word , PowerPoint etc)
    Work History
    Site patrolling Officer , 02/2008 to 08/2009
    Lewis Group Pty Ltd Hamilton , Queensland
    • Inspected equipment, structures and materials to identify the cause of errors and defects.
    • Monitored and authorized entrance and departure of employees and visitors.
    • Monitored and reported suspicious activities to local authorities.
    • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
    • Circulated among visitors, patrons and employees to preserve order and protect property.
    • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
    • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    • Secured all doors in the office and main building after hours.
    • Screened all passengers, crew members and employees for weapons and contraband.
    • Performed surveillance of suspects using binoculars, cameras and camcorders.
    Customer Service, 10/2009 to 12/2011
    JB Hi-Fi Capalaba, QLD
    • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
    • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    • Answered product questions with up-to-date knowledge of sales and store promotions.
    • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
    • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    • Designed displays to make the store experience interactive, engaging and reassuring.
    • Learned, referenced and applied product knowledge information.
    • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
    • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    • Maintained cleanliness and presentation of stock room and production floor.
    • Built long-term customer relationships and advised customers on purchases and promotions.
    • Greeted customers entering the store to ascertain what each customer wanted or needed.
    • Politely assisted customers in person and via telephone.
    • Scheduled weekly inventory pickups and deliveries with vendors.
    • Directed calls to appropriate individuals and departments.
    • Routinely answered customer questions regarding merchandise and pricing.
    • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
    Counter Server, 2011 to 06/2013
    Tarts N CapsBeaudesert, Queensland
    • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
    • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
    • Delivered quality service by providing a warm and welcoming environment.
    • Effectively listened to, understood and clarified guest concerns and issues.
    • Maintained complete knowledge of restaurant menu, including daily specials.
    • Skillfully promoted items on beverage lists and restaurant specials.
    • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
    • Quickly recorded transactions in MICROS system to deliver prompt service.
    • Developed and maintained positive working relationships with others to reach business goals.
    • Assisted co-workers whenever possible.
    • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
    • Maintained clean dining room, lobby and service areas at all times.
    • Maintained high standards of cleanliness and sanitation.
    • Inventoried and restocked items throughout day.
    • Verified cash drawer against the day's receipts.
    • Monitored guest for intoxication and immediately reported concerns to management.
    • Operated all kitchen equipment adeptly.
    • Immediately reported accidents, injuries or unsafe work conditions to manager.
    • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
    Restaurant Supervisor, 07/2013 to 12/2015
    Karma KornerGoodna , QLD
    • Developed, implemented and managed business plans to promote profitable food and beverage sales.
    • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
    • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
    • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
    • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
    • Strategically developed effective marketing plans to increase sales and profits while managing costs.
    • Prepared for and executed new menu implementations.
    • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
    • Carefully interviewed, selected, trained and supervised staff.
    • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
    • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
    • Achieved highest employee retention rate in the region.
    • Correctly calculated inventory and ordered appropriate supplies.
    Customer Service, 2015 to 11/2016
    Easy Day Convenience store Rocklea, Queensland
    • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
    • Communicated with vendors regarding back order availability, future inventory and special orders.
    • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    • Answered product questions with up-to-date knowledge of sales and store promotions.
    • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    • Asked open-ended questions to assess customer needs.
    • Communicated all store initiatives and promotions to customers to generate return business.
    • Provided an elevated customer experience to generate a loyal clientèle.
    Machine Operator, 11/2016 to Current
    Vmac Employment SolutionsCambridge, TAS
    • Made and revised set ups on test strands previously calibrated by other staff.
    • Tested electrical controls and components on the line.
    • Recognized and reported defective material and equipment to shift supervisor.
    • Observed all safety policies and procedures
    • Closely inspected parts to ensure they were clean and free of contaminants.
    Education
    Diploma in Hospitality Management : 2009
    Holmes Institute - Brisbane City, QLD, Australia
    Certificate 4: Commercial cookery , 2010
    Holmes Institute - Brisbane City, QLD, Australia
    Diploma in Management : Business , 2010
    Australia Institute of Business - Brisbane
    Certificate 4 in Business : Business , 2011
    Australia institute of Business - Brisbane
    Additional details

    Non Smoker , Non Drinker 
    Full Time Availability 24*7
    HR Licence 

    Having Current Industry Authority

    REFERENCES



    Nitin       -      (M)      065

    Nikesh      (M)    077

    This resume is created in 7 minutes.
    Summary

    Industrious Inventory Supervisor with three years' experience providing inventory management services. Proficient in maintaining inventory accuracy through record keeping and daily counts. Adept in training employees to perform stock organizational duties. Excellent time management and leadership skills.

    Skills
    • Fast learner
    • Organized
    • Detail-orientated
    • Computer proficient
    • Communication
    • Warehouse management
    • Inventory control procedures
    • Process improvement
    • MS Office
    Experience
    Warehouse Supervisor
    July 2019 to May 2020
    Taylor Farms/Earthbound Farm San Juan Bautista, CA
    • Reconciled daily inventory in SAP/Microsoft Dynamics AX warehouse management system for 650+ SKUs.
    • Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
    • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
    • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
    • Reviewed inventory control reports ensuring accuracy and completeness.
    • Performed root cause analysis on inventory discrepancies and implemented impactful solutions.
    • Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
    Materials-Inventory Supervisor
    August 2018 to July 2019
    Earthbound Farm San Juan Bautista, CA
    • Performed root cause analysis on inventory discrepancies and implemented impactful solutions.
    • Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
    • Reported inventory balances and cycle counts in SAP system.
    • Oversaw scheduling for the day-to-day activities of 44 Materials-Inventory employees.
    • Evaluated operational records and made scheduling adjustments to maximize efficiency.
    • Communicated with floor managers to determine merchandise placement.
    • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
    • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
    • Provided information to Production and Procurement Team regarding inventory stock.
    • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
    Receiving Supervisor
    January 2017 to August 2018
    Earthbound Farm San Juan Bautista, CA
    • Plan, direct, and co-ordinate Raw Receiving operations and activities for 36 employees.
    • Crossed-trained employees to ensure any workflow problems could be addressed quickly through a shift in duties. 
    • Organize and monitor staffing schedules and rotations.
    • Ensure consistent adherence to company policies, procedures, and performance standards.
    Receiving Clerk
    May 2016 to February 2017
    Earthbound Farm San Juan Bautista, CA
  • Regularly enter inventory data into SAP on a timely basis.
  • Cooperate/assist with representatives from other departments.
  • Assist management in leading the team to get daily job duties done in a timely manner when asked to.
  • Worked closely with the purchasing department to make sure all invoices have been received in the system.
  • Inventory Clerk
    May 2014 to March 2016
    Earthbound Farm San Juan Bautista, CA
    • Communicate all out of stock items to management in a timely manner.
    • Perform daily physical cycle counts, inputting inventory data into SAP.
    • Verify system against physical count of stock and adjusts errors in computation or count and investigates/reports reasons for discrepancies.
    • Provides guidance and direction to other warehouse workers when needed. 
    Education and Training
    Certificate : Comptia A+, 2015 Alliance Career Training Solutions Salinas, CA, United States
    This resume is created in 7 minutes.
    Summary

    Dedicated CNA accustomed to providing optimal care and support while assisting medical staff with meeting critical needs. excellent communication and organizational skills combined with dependable, forward-thinking approach and teamwork.

    Education and Training
    High School Diploma General Education, , , St. Raymond's High School, , Bronx NY United states 2016 Algebra, Geomentry,Trigonometry, Global Studies, Spanish, and Biology. I'm also knowledgeable with Microsoft word Excel, and PowerPoint.
    Experience
    Certified Nursing Assistant, Pinnacle Nursing & Rehabilitation, January 2015-Current Bronx, NY
    Volunteer Work, Casa Esperanza,, May 2015-June 2015 Bronx, NY
     I assisted Spanish speaking immigrants learn English, by engaging in multiple conversation with them as they began to get accustomed to the language.
    Volunteer Work , Hunts Point Monastery, , October 2014-December 2014 Bronx, NY I daily Maintain to the garden on the Property, Prepared Church for mass, assisted in collecting items found behind the Monasteries wall. 
    Tutoring , St Ignatius Middle School, April 2013-May 2013 Bronx, NY I Tutor Middle school Children, also Organize Libraries, Organize Files, Also help Maintenance the building.
    Skills
    • Documentation procedures expert
    • Grooming and bathing assistance
    • Monitoring fluids
    • Medical terminology knowledge
    • Understands mobility assistance needs
    • Understands medical procedures
    • Infection control procedures
    • Calm and level-headed under duress
    This resume is created in 7 minutes.
    Summary
    Worked in the Commercial Construction Business in Plastering and Drywall since 1980.  Currently working as a Commercial Superintendent in charge of all aspects of Drywall, Lath, Plastering, Fireproofing, Taping, EIFS, and Metal Stud Framing.
    Skills
    • Organization of Projects
    • Ordering of All Material
    • Hiring and Supervision of Manpower
    • Coordination with other trades, Superintendents, and General Contractors
    • Safety Officer
    Experience
    Superintendent May 2006 to Current
    Mowery Thomason Inc Anaheim, CA

    Projects at Disneyland:

    Round House
    Small World     
    ​Toon Town Fall Protection
    Bippity Boppity
    Fantasyland CA Creations
    Space Mountain
    Train Tunnel
    Old Office Building
    Bank
    Jungle Cruise
    Mansion
    Pirates
    Back of House
    Indiana Jones
    Block 400
    Downtown Disney
    Pizza Port
    UVA Bar
    Dream Boutique
    Animation Building
    Entry CA
    Winery
    Silly Swings
    Arcade Area
    Grizzly Mountain
    Cars land/Racers
    GCH Trellis Work
    Arcadia Suites
    Cafeteria
    Paradise Pier
    Pool Deck
    Disneyland Hotel
    HVAC Replacement
     
    Other Projects:
     
    Bass Pro Shops
    LAUSD Middle Schools2 & 3
    Big Canyon Country Club
    Providence Hospital
    Simi Valley Hospital
    Cal State Fullerton Rec Center
    Cal State Long Beach Rec Center
     
    Foreman/Superintendent Apr 1990 to May 2006
    Orange County Plastering Costa Mesa, Ca Managed, Supervised Various Projects.  Started as a Foreman and was promoted to Superintendent.  Worked at the Animation Building at Disneyland and numerous other Commercial Projects.
    Education and Training
    General Education Fullerton College Fullerton , Ca, USA
    This resume is created in 7 minutes.
    Professional Summary

    Superintendent bringing valuable construction experience from large multi family, hospitality and single family home projects.

    Skills
    • Schematic and blueprint understanding
    • Construction management
    • Team leadership
    • Relationship building
    • Strong written and verbal communication skills
    • Start to finish home construction
    • Proficiency at reading blueprints
    • Strong team player
    • Safety knowledge
    • Commercial site supervision
    • Commercial structures
    • Quality assurance
    • Building codes knowledge
    • Continuous improvement
    • Effective at multi-tasking
    • Basic computer skills
    • Construction practices
    • Complaint resolution
    • Schematic and blueprint understanding
    • Construction management
    • Team leadership
    • Relationship building
    • Strong written and verbal communication skills
    • Start to finish home construction
    • Safety procedures knowledge
    • Commercial site supervision
    • Quality assurance
    • Building codes knowledge
    • Continuous improvement
    • Effective at multi-tasking
    • Basic computer skills
    • Construction practices
    • Complaint resolution
    • Proficiency at reading blueprints
    Work History
    Superintendent, 05/2014 to Current
    Northridge Construction LLC. Grand Forks, ND
    • Kept work moving smoothly by coordinating materials, inspections and contractor actions.
    • Adhered to local and national building codes in all areas of construction.
    • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
    • Maintained safety of work site and upheld all OSHA regulations.
    • Built productive relationships at all levels.
    • Ensured proper installations through accurate reading of blueprints.
    • Kept site work safe and in line with budget, schedule and applicable building codes.
    • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
    • Accurately read, understood, and carried out written instructions.
    Superintendent, 05/2014 to Current
    Northridge Construction LLC. Grand Forks, ND
    • Maintain schedule by coordinating materials, inspections and contractor actions.
    • Adhere to local and national building codes in all areas of construction.
    • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
    • Maintained safety of work site and upheld all OSHA regulations.
    • Built productive relationships at all levels.
    • Ensured proper installations through accurate reading of blueprints.
    • Kept site work safe and in line with budget, schedule and applicable building codes.
    • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
    • Accurately read, understood, and carried out written instructions.
    • Maintain daily log book.
    • Coordinate required inspections with local jurisdictions
    Owner/Supervisor, 03/2000 to 02/2014
    Access Builders Catawba, South Carolina
    • Accurately estimated time and materials costs for projects.
    • Kept site work safe and in line with budget, schedule and applicable building codes.
    • Maintained positive relationships with all customers.
    • Supervised the layout and framing of single family homes and commercial wood framed structures.
    • Supervised the installation of wood, metal, vinyl and cement siding
    • Reviewed plans from architects and consulted with clients to gain a deep understanding of project plan and objectives.
    • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
    • Supervised installation of Interior finishes
    Lead Carpenter, 08/1998 to 09/2000
    Joshua Construction LTD. Kernersville, NC
    • Loaded and unloaded building materials used for construction.
    • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
    • Accurately estimated time and materials costs for projects.
    • Interpreted blueprints for layout and framing of commercial wood frame structures and single family homes.
    • Kept site work safe and in line with budget, schedule and applicable building codes.
    Framing / Finish Carpenter, 10/1995 to 06/1998
    RDR Builders Thomasville, NC
    • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
    • Framed single family homes.
    • Installed windows, doors and interior trim.
    • Accurately read, understood, and carried out written instructions.
    • Loaded and unloaded building materials used for construction.
    Education
    High School Diploma: 1980
    Man High School - Man, WV
    High School Diploma: 1980
    Man High School - Man, WV