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Professional Summary

A self motivated worker with a dedication to details and deadlines which ensures all projects surpass the mark. Offering an adaptable, goal orientation approach with a 'can do' attitude that guarantees every challenge is met with a high level of professionalism and positivity.

Skills
  • Attention to detail
  • Superb time management
  • Excellent communicator
  • Effective multi-tasker
  • Personable and engaging
  • Supportive team player
  • Fast learner
  • Proficient with Microsoft Office and Google Suite
Work History
Site Manager, 02/2017 to 03/2017
Performance Arcade Wellington
  • Compiled and implemented hazard management plans
  • Oversaw worksite health and safety
  • Coordinated a team of technicians through pack in and out
  • Liaised with multiple contractors and suppliers to ensure the effective delivery of key elements
  • Supported international and local artists in achieving their visions
  • Provided onsite technical assistance
Workshop Coordinator, 08/2016 to 02/2017
Metro Productions Petone
  • Coordinated the daily hires and returns of equipment
  • Managed equipment inventory and regular maintenance
  • Managed casual staff workload and goals
  • Worked with management to develop systems to increase productivity
  • Fostered positive contractor and client relationships
Production Manager, 04/2016 to 08/2016
PlayShop Theatre Company Wellington
  • Managed the company's budget and set financial goals across multiple productions
  • Collaborated with the marketing team in developing the company's image
  • Produced and monitored timelines across all departments to ensure deadlines were achieved
  • Liaised with local theatres and companies to create performance opportunities
  • Facilitated internal communications and ran company meetings
Production Manager / Technician, 11/2012 to 04/2015
Self Employed New Zealand
  • Developed a strong network of contacts within the entertainment industry
  • Effectively managed commitments across multiple concurrent projects
  • Contributed to creative productions in a variety of roles, including: Lighting Designer, Operator, Production Manager, and Box Office
  • Undertook work across a wide range of contexts and artforms
  • Thrived in fast turnaround theatre environments
  • Refined task management and bookkeeping systems
Education
Bachelor of Arts: Performing Arts, 2012
Whitireia - Wellington
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Professional Summary
Devoted, hard working Sheridan College student looking to expand knowledge and experience in the field of Social Service Work, building off a background in customer service highlighting communication,  understanding and assessing needs, and building rapport.
Skills
  • People focused
  • Detail oriented
  • Organized
  • Quick learner
  • Dedicated
  • Computer proficient
  • Inclusive practice
  • Strengths based approach
  • Multicultural awareness
  • Validation of feelings
  • Non-judgemental approach
  • Community building
Experience
Bentley Leathers Inc July 2015 to Current Key Holder
Oakville, ON
  • Communicate with customers in a professional and respectful manner.
  • Inform customers of various promotions in store.
  • Welcome customers into the store and helped them with their needs.
  • Identify individual needs of customers, including disabilities, language barriers, etc.
  • Maintain a clean and organized work environment.
Sugar Bush Fairies July 2014 to June 2016 Workshop Assistant
Orillia, ON
  • Welcomed customers with a friendly demeanour.
  • Encouraged and trained additional staff members.
  • Politely informed and educated customers of the company's product.
  • Networked with other business owners to create rapport.
  • Maintained a clean, organized, and professional work space.
Education and Certifications
Sheridan College 2018 Social Service Work Oakville, ON
Sheridan College 2017 Creating Authentic Spaces: LGBTQ+ Inclusion​ Oakville, ON
Sheridan College 2017 Crisis Prevention Intervention Training Oakville, Ontario
Highlights
  • Prepare documentation in accordance with the Standards and Practice of the OCSWSSW.  
  • Identify the micro and macro issues facing marginalized populations from an anti-oppressive perspective and the community resources available.
  • Practice respectful and supportive communication that promotes inclusiveness.
  • Critically examine intersections of experience by locating self in relation to different diverse populations.
  • Comprehend and exhibit an openness and acknowledgement of differing world views.
  • Recognition of the social constructs within society that create and perpetuate marginalization and oppression.
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Professional Summary
I have worked in the automotive industry for 16 years with Team Nissan and Schofields and have a strong desire to be successful and are results focussed. I am resilient, adaptable, persistent and enthusiastic.I want to succeed in a stimulating and challenging environment building the success of the Company and developing and learning to strengthen my skills.My current role I was given the opportunity to develop and set up the Penrose site for Schofields Holden and Giltrap Nissan. I am proud of the success and the implantation and particularly that all targets since opening have been achieved. I pride myself on the success of developing a great team environment between departments which has attributed to the success. I have a great proven sales history with a customer/staff/team focussed relationship which I believe is key to any business.
Skills
Work History
Sales Representative Team Nissan Manukau - Manukau 01/2001 - 03/2007
Responsibility for servicing of a territory of existing clientsCreated and maintained an organised database to develop salesAchieved sales goals and service performance requirements through new customer salesServed as the main liaison between customers, management and sales team
Senior Trades and Workshop Administrator VW and Audit Bristol England - England 01/2007 - 08/2007
Management of Counter Sales to workshopLicensing and registration of vehiclesCounter and trade salesResponsibility for stock take and inventory control
Assistant Manager Parts Team Nissan Newmarket - Assistance Manager Parts - Newmarket Responsibility for stock controlStaff ManagementExport ordersAchieving department targetsCounter and trade sales
Key Accounts Representative Schofields Newmarket - Newmarket Responsibility for servicing Newmarket to Papakura territoryA key area was development of new businessBuilding strong relationshipsResponsible for achieving monthly target of $140k per month which I overachieved for 12 months consecutively
Parts Manager Nissan Manukau - Manukau 03/2015 - 09/2015
Responsible for developing and training the Nissan Product internallyIncreasing sales/profit
Parts Manager Giltrap Service Centre - Newmarket/Penrose Current
Responsible for setting up a New Parts department at new site (Penrose)Management of stockHands on monitoring teams performanceTraining and development of employeesProactively identifying problems and providing solutionsAchieving set targets/rebatesGrowing Retail and Trade usinessSales-Partstrader/Trade and RetailHandling escalations and complaints and providing resolutions
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Summary
To instill a positive change among individuals with intellectual disabilities while supporting  individuals, families and groups in a prestigious organization.
Skills
  • Problem resolution ability
  • Enthusiastic caregiver
  • Patient/family focused
  • Abides by infection control standards
  • Superior communication skills
  • Attentive listener
  • Empathetic
  • Team player
  • Medication administration expert
  • Data entry
  • HIPAA compliance
  • Documentation
  • Critical thinking skills
  • Work well independently
  • Charting expertise
  • Trained in grooming and bathing assistance
  • Medical terminology knowledge
  • Valid MO Class E driver's license
Experience
Community Living Instructor 07/2017 Current Easterseals Midwest St. Louis, MO Provides overall care and services, which may include bathing, personal hygiene, dressing, cooking, cleaning, and laundry, for people living at the homes. May encounter occasional aggressive behaviors.Responsible for implementing and having a clear understanding of clients' support needs by reviewing each client's plan in detail with management. Implements plan outcomes and objectives as outlined in methodologies.Documents activities accurately and professionally in behavioral data charts, task analysis, daily logs, staff communication log, and provide information regarding community events as needed.Provides education and support to clients in completing daily hygiene, eating well balanced meals and snacks, and overall upkeep of the home.Provides education and support to clients regarding health issues, medications, and side effects. Administers medications and medical care according to physicians' orders and communicates any changes in functioning, health status or behavior to team and Supervisor. Accompanies clients to medical appointments, communicates physician's orders to team, and completes necessary documentation. Provides education and support to clients to expand leisure interests and social opportunities, to increase affiliation in their community, and to make friends. Provides support to clients in communicating regularly with their friends, family, physicians and other providers, and records communication of all contacts.Transports clients to day programming, school, or within their community.
Community Living Instructor 11/2015 05/2017 Easter Seals Midwest St.Louis, MO Provides overall care and services, which may include bathing, personal hygiene, dressing, cooking, cleaning, and laundry, for people living at the homes. May encounter occasional aggressive behaviors.Responsible for implementing and having a clear understanding of clients' support needs by reviewing each client's plan in detail with management. Implements plan outcomes and objectives as outlined in methodologies.Documents activities accurately and professionally in behavioral data charts, task analysis, daily logs, staff communication log, and provide information regarding community events as needed.Provides education and support to clients in completing daily hygiene, eating well balanced meals and snacks, and overall upkeep of the home.Provides education and support to clients regarding health issues, medications, and side effects. Administers medications and medical care according to physicians' orders and communicates any changes in functioning, health status or behavior to team and Supervisor. Accompanies clients to medical appointments, communicates physician's orders to team, and completes necessary documentation. Provides education and support to clients to expand leisure interests and social opportunities, to increase affiliation in their community, and to make friends. Provides support to clients in communicating regularly with their friends, family, physicians and other providers, and records communication of all contacts.Transports clients to day programming, school, or within their community.
Individualized Supported Living 02/2015 07/2016 Willows Way St Peters, MO Support each individual so that he/she will feel a sense of self-determination, security, and have an opportunity to have meaningful relationships with others in their community. Assist customers with daily life activities including personal care, house-hold chores, shopping, and recreational and social activities. Provide companionship and emotional support to each individual served . Complete all required documentation to include medication record, observation notes, progress of customers' goals and outcomes, and financial transactions. 
Community Trainer 04/2014 03/2015 Easter Seals Midwest St.Louis, MO Responsible for implementation of all supports outlined in Individual Service Plans for all clients on caseload.Maintain professional relationship and regular communication with Manager, guardians, natural supports, Case Management Provider, and other professionals included in client's support team.Follow designated unit projections per month per client.Maintain client Life Books to include all current and relevant information and documentation forms.Ensures that clients know safety procedures at home and in the community.Ensure clients' health needs are met, which includes but is not necessarily limited to ensuring that each client completes a documented annual physical or refusal of such.Assist client as applicable in utilizing community and governmental resources, and monitoring client benefits (i.e. food stamps, Medicaid, SSDI, clinic cards, tax preparation, etc.).Assisting clients with utilizing transportation services and providing transportation to clients only as necessary to support with completion of tasks related to the supports outlined in the ISP.Support client as needed with housing matters (i.e. attaining housing, planning moves as needed, communicating with property management where applicable, and maintaining a safe and organized living environment
Sheltered Workshop Supervisor 11/2012 11/2014 Mers Goodwill St.Louis, MO Supervises and coordinates activities of handicapped individuals in sheltered workshop to train and improve vocational skills for gainful employment through productive work: Assigns individual to specific tasks, such as cleaning, sorting, assembling, repairing, or hand packing products or components
Direct Support Specialist 08/2008 11/2011 Bridges Community Support Services Maplewood, MO Provides overall care and services, which may include bathing, personal hygiene, dressing, cooking, cleaning, and laundry, for people living at the homes. May encounter occasional aggressive behaviors.Responsible for implementing and having a clear understanding of clients' support needs by reviewing each client's plan in detail with management. Implements plan outcomes and objectives as outlined in methodologies.Documents activities accurately and professionally in behavioral data charts, task analysis, daily logs, staff communication log, and provide information regarding community events as needed.Provides education and support to clients in completing daily hygiene, eating well balanced meals and snacks, and overall upkeep of the home.Provides education and support to clients regarding health issues, medications, and side effects. Administers medications and medical care according to physicians' orders and communicates any changes in functioning, health status or behavior to team and Supervisor. Accompanies clients to medical appointments, communicates physician's orders to team, and completes necessary documentation. Provides education and support to clients to expand leisure interests and social opportunities, to increase affiliation in their community, and to make friends. Provides support to clients in communicating regularly with their friends, family, physicians and other providers, and records communication of all contacts.Transports clients to day programming, school, or within their community.
DA 1 05/2003 11/2004 Dept Of Mental Health St.Louis, MO Provides overall care and services, which may include bathing, personal hygiene, dressing, cooking, cleaning, and laundry, for people living at the homes. May encounter occasional aggressive behaviors.Responsible for implementing and having a clear understanding of clients' support needs by reviewing each client's plan in detail with management. Implements plan outcomes and objectives as outlined in methodologies.Documents activities accurately and professionally in behavioral data charts, task analysis, daily logs, staff communication log, and provide information regarding community events as needed.Provides education and support to clients in completing daily hygiene, eating well balanced meals and snacks, and overall upkeep of the home.Provides education and support to clients regarding health issues, medications, and side effects. Administers medications and medical care according to physicians' orders and communicates any changes in functioning, health status or behavior to team and Supervisor. Accompanies clients to medical appointments, communicates physician's orders to team, and completes necessary documentation. Provides education and support to clients to expand leisure interests and social opportunities, to increase affiliation in their community, and to make friends. Provides support to clients in communicating regularly with their friends, family, physicians and other providers, and records communication of all contacts.Transports clients to day programming, school, or within their community.
Education and Certifications
2002 High School Diploma: Hazelwood East High School - Basics St.Louis, Mo
Class E  Drivers License
Mandt
Cpr
First Aid
Medication Administration level 1
Certified Nurse Assistant
Pharmacy Technician