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Skillful Workshop Manager resume

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Skills
  • Highly detail-oriented
  • Superior time management
  • Exceptionally organized
  • Self-motivated
  • Store presentation
  • Training and mentor
  • Strong customer relations
  • Negotiation skills
  • Needs assessments
  • Sales analysis
  • Sales forecasting
  • Researched sales leads
Professional Summary

Performance driven Sales/Finance Manager gifted with a strong work ethic and great leadership skills.

Work History
Finance Manager, 07/2018 to 09/2019
 Bob Caldwell Chrysler Jeep Dodge Ram – Columbus, Ohio
Sales Manager/Finance Manager, 09/2017 to 06/2018
 Bobby Layman Chevrolet – Columbus, OH

Working with and training sales consultants. Goal planning. Bringing new programs and guidelines into effect for a smoother and more efficient operating procedure. Structuring deals for sales associates. Presenting and closing of car deals. Following up with customers to check on satisfaction or recapturing missed opportunities. Working with the banking institutions to get customer approvals or better rate tiers. Pulling of the OFAC reports, pulling credit, and submitting deals.

Finance Manager, 03/2017 to 08/2017
 John Hinderer Honda – Heath, Ohio, United States

Checking and correcting sales staff missing documents from any deal. Contacting and scheduling corrections to be made in regards of programming to bank contracts or internal paperwork. Training sales staff on the process of presenting to selling a vehicle. Submitting deals to the banks for purchase. Selling products and maximizing every car deal.

Finance Manager, 07/2016 to 03/2017
 Dennis Hyundai of Dublin – Columbus, Oh

Receipting cash and credit payments for in store purchases. Worked with the banks on funding or approval issues. Packaged and sent out all deals to the lenders. Opened and closed the business. Addressed customer questions and concerns regarding products, prices and availability. Selling add-on services and products to existing customers, generating revenue. Provided training to new team members. Maintained friendly and professional customer interactions.

Finance Manager, 07/2013 to 07/2016
 Lindsay Honda – Columbus, OH

Open and closed the store. Receipting cash and credit payments. Addressed customer questions and concerns regarding products, prices and availability. Selling of add-on services to existing customers. Work as team member and leader to provide the highest level of service to customers. Maintained friendly and professional customer interactions.

Sales Consultant, 04/2011 to 06/2013
 Performance Chrysler Jeep Dodge Ram – Columbus, OH
Education
High School Diploma: 1993
 Marysville High School - Marysville, OH

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Job-winning Workshop Manager resume

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Professional Summary

Seasoned Sales Manager with over 15 years of experience and proven success in the sales and management. 15 years of Consultative Selling experience with proven ability to successfully articulate and build value in the context of the clients business needs, challenges and industry drivers. Extensive experience in developing aggressive new client acquisition plans to quickly secure long-term contracts and re-occurring revenues.

Skills
  • Business development expertise
  • Revenue generation
  • Project management
  • Excellent customer service 
  • Resourceful nature
  • Documentation
  • Relationship management
  • Verbal/written communication
  • Team Management
  • Excellent Communicator

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Work History
Branch Manager, 04/2015 to Current
 ADECCO STAFFING – GARDEN GROVE, CA
  • Oversee and Manage the Orange County, Garden Grove office. 
  • Development and maintenance of branch accounts, overseeing P&L's, managing a staff of in-house recruiters and achieving both individual and branch new business quotas.
  • Over Achievement of individual and branch annual sales quota of 1.4M by 32% within first 12 months of employment.
  • Increased gross margins by 10% and profits to a record 30% by reengineering business and marketing plan for branch to better focus on high margin services.
  • Forecast local branch growth, develop attractive cost models, and deliver total service solutions aligned with clients strategic business objectives.
  • Managing budgets, allocating branch funds, and defining financial objectives.
  • Drafting forecasts and business plans, as well as organizing marketing activities and events for the branch.
Business Development Manager, 04/2011 to 04/2015
 LABOR READY STAFFING – COSTA MESA, CA
  • Consistent overachievement in new business revenues.- Surpassed annual sales target of 2.4M, four consecutive years; over 25% (2011-2012) and over 31% (2012-2015).
  • Exceeded sales revenue quotas by developing targeted lead generation strategies, Analyzing industry trends and creating customized marketing plans to acquire new business accounts.
  • Identified and qualified sales opportunities by providing a consultative and value-added approach to develop relationships.
  • Coordinated with the Recruiting & Fulfillment Team to onboard new clients
  • Researched clients' business issues and goals to offer appropriate solutions.
  • Developed new business opportunities by effectively communicating product lines to leading international corporations.
  • Created alternative business plans to improve customer relationships.
Sales Manager, 02/2008 to 04/2011
 EZ MORTGAGE FUNDING – TUSTIN, CA
  • Utilized Consultative sales approach in working with mortgage and real estate agents. 
  • Acted as a lead generator for real estate residential mortgage industry. 
  • Met and exceeded monthly sales quota goals between $25,000 and $40,000 in gross revenue.
  • Trained all incoming sales team members.
Commercial Sales Manager, 02/2008 to 04/2011
 NATIONAL EQUIPMENT & SERVICES CORPORATION – IRVINE, CA
  • Increased annual sales target of 1.6M by 37.5% (2008-2009) and 39% (2009-2011).
  • Acted as a Subject Matter Expert and advisor in the commercial installation market to develop deep consultative credibility with target accounts.
  • Supported the sales team in writing proposals and closing contracts.
  • Presented customized value proportions and proposals to C-level Decision makers(Door installation, Doc Levelers, corporate contractor repairs) to create new business opportunities. 
  • Developed quarterly and annual sales department budgets and approved all sales staff budget expenditures.
Education
Communications Specialist UNITED STATES NAVY - 8 years
Process: Current
 UNIVERSITY OF PHOENIX - CA

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Experienced Workshop Manager resume

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Professional Summary

High-energy, organized Manager.  Highly effective in project, vendor and personnel management. Detail-oriented and organized Transportation Logistics Coordinator offering comprehensive background in transportation management, including 20+ years in the industry.

Skills
  • Event Logistics management
  • Multi-operations management
  • Personnel management
  • Project management
  • Quick Learner
  • B2B sales
  • Affiliate Sales
  • Respected by peers
  • Honest and hardworking
  • Networking
  • Problem solving
  • Deadline-driven
  • Team player
Work History
Affiliate Sales Manager /Trade Show Coordinator , 05/2018 to Current
 ICARS/Limos.com – San Francisco, CA
  • Managed event logistics and operations, including support staff, and vendor services for all Trade Shows. 
  • Coordinated schedules and timelines for all events.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Liaised with marketing and PR colleagues to promote special events and trade shows. 
  • Accurately calculated and processed expenses during and after events.
  • Worked with the operations team to resolve affiliate problems, improve operations and provide exceptional customer service.
  • Improved sales processes to streamline operator acquisition and onboarding strategies.
  • Identified opportunities for growth within  and collaborated with sales teams to reach sales goal.
  • Initiated new sales and marketing plans for product roll-outs. 
  • Monitored operator markets to map marketing initiatives and maximized customer outreach.
  • Drove operator sales conversion rates up 44% within 12 months. 
Operations Manager, 08/2017 to 05/2018
 White Knight Coaches – Columbia, MO
  • Worked directly with software Vendors to implement new GPS and ELD software as per the USDOT mandate.
  • Developed new process to train chauffeurs and office personal on new GPS and ELD software.
  • Prepared RFP \'s for potential new line shuttles and varies other contracts.
  • Visited clients on-site to show appreciation of existing clients and to obtain new clients.
  • Prepare Charter quotes and maintain existing relationships for the St. Louis Region.
Affiliate Manager, 06/2017 to 12/2017
 Ecko Limo – San Jose, CA
  • Worked directly with existing Affiliates to maintain relationships.
  • Immediately addressed problems with customer accounts to promote quick resolution.
  • Responded to telephone requests for information.
  • Developed new business by networking with valuable Affiliates.
General Manager, 02/2016 to 04/2017
 GEM Transportation LLC – Hazelwood, Missouri
  • Supervised the work of 63 transportation personnel.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Reduced operating budget by 20% and data entry errors by 50% by implementing new policies and procedures.
  • Established long-term customer relationships through prompt and courteous service.
  • Oversaw hiring and training of 3-5 new employees each quarter.
  • Collaborated with third-party vendors to implement a new driver schedulingsystem, and advanced text communication software.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
Operations Manager, 03/2015 to 12/2015
 White Knight of St. Louis, LLC – Saint Peters, Missouri
  • Directed all phases of opening a new branch, from seeking property to licensing and hiring.
  • Established project control procedures such as project forecasts and cash flow projections.
  • Translated business needs and priorities into actionable logistics strategies.
Affiliation Manager, 10/2002 to 03/2015
 JED Transportation – Hazelwood, Missouri
  • Increased sales volume by adding numerous accounts in the St. Louis Region.
  • Implemented a worldwide network of affiliates to better serve the customer base.
  • Created sales contacts with on- and off-premise accounts.
  • Built client relationships by acting as the liaison between the customer service and sales teams.
  • Established long-term customer relationships through prompt and courteous service.
  • Supported the dispatch team as needed to provide 100% on time and accuracy rate.
  • Supervised and and audited DOT logs to insure the compliance rate was 100%.
  • Created daily and weekly cash reports for accounting management.
  • Researched and resolved accounts payable discrepancies.
  • Oversaw the day-to-day processing of payroll for 50 employees, including review of timesheets and logs.
Education
High School Diploma: 1990
 Parkway North High School
Additional Information
Attended Multiple Educational Seminars to advance my management and sales skills. Such programs led by The LMC Group, The Workforce Development Group, and Dave Sherman, The Networking Guy, just to name a few.

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