Appointment Setter resume examples

Check our hand-picked these Appointment Setter resume examples for your next role and increase your chances of getting hired. For a quick start with your own resume, you can edit any of our examples. It takes up to 10 minutes to create a resume using Resumist builder. Download your perfect resume and start your job application today!

Skillful Appointment Setter resume

Koneng K Lor
SUMMARY
  • Process- and data-oriented professional with a track record of coordinating broad cross-functional teams to achieve results
  • Thrive in challenging project that has opportunities for learning, being creative, and integrating different expertise and business areas
  • "Believe in what you do and think hard about what kind of changes you want your work to make." ~Ceci Bastida, Forbes quote of the day
SELECTED CAREER ACCOMPLISHMENTS
Appointment Setter (Per Diem / Remote) 11/2016 to Current MEDIA STARTUP (Name forth coming) Seattle, WA Under mentorship of senior marketer, identify prospects and conduct outreach calls
Health Systems Integration Fellow (Washington State Department of Health) 07/2015 to 07/2016 CSTE, NACCHO, and CDC (Fellowship Program base: Atlanta, GA) Tumwater, WA

Received care transformation training, includes systems thinking, problem solving, and electronic health record (EHR) exchange; Provided technical assistance and evaluation to health transformation initiatives involving Accountable Communities of Health, and strategic plans.

  • Completed geographical information system (GIS) stakeholder evaluation and detailed report with recommendations for improving GIS 
  • Developed clinical documentation for electronic medical record (EMR) project 
  • Developed initiatives on data access and team-based policy analysis process
Children Dental Health Evaluation Advisory Board (volunteer) 05/2013 to Current OREGON COMMUNITY FOUNDATION Portland, OR
Data Systems Coordinator - Oral Health & Title V Maternal & Child Health (MCH) 10/2010 to 08/2014 OREGON PUBLIC HEALTH DIVISION Portland, OR

Planned and managed data collection, analysis, and reports for 100+ performances measures databaset; Distributed workload/negotiated deadlines with 30+ staff; Responded to public requests; Analyzed variety of data sources using statistical software SPSS, STATA, Excel, online databases.

  • Managed 2 surveillance/performance measure databases simultaneously
  • Integrated dental sealants financial database with relational system
  • Testimonial: ~Greatly improved Title V report quality with standardized calculation methods. (Title V Manager, 2013)
Data System Coordinator - Oral Health Surveillance 06/2008 to 10/2010 OREGON PUBLIC HEALTH DIVISION Portland, OR

Planned and managed data collection and analysis for 50+ metrics and actionable reports; Distributed workload/negotiated deadlines with 30+ staff; Provide technical support and consultation to public; Analyzed variety of data sources, includes health, social service, economic, education, and crime.

  • Through Lean process improvement, developed financial tracking database - resolved program's 7 years problem
  • Brought Oral Data System up to date with 6+ years of data in less than 4 months
  • Supervisor Testimonial:  ~Effective coordinating projects involving broad cross-functional teams and effective communication. (MCH Title V Data Lead, 2010)
Survey Administrator (Contract/Remote) 09/2007 to 10/2007 PENN STATE COLLEGE OF MEDICINE (Hershey, PA) Stevenson, WA Worked with survey department and Helfer Society conference attendees to administer provider training evaluation forms that assess what clinicians determine as child abuse.
Graduate Thesis 01/2007 to 12/2008 OREGON PUBLIC HEALTH DIVISION Portland, OR
Conducted epidemiological study on bullying and excessive television viewing: Developed research questions; Estimated sampling power; Analyzed data using statistical software SPSS, includes multivariate and regression analyses; Synthesized results with recommendations in a detailed report.
Evaluation Analyst (Student Volunteer) 09/2006 to 12/2006 OREGON PUBLIC HEALTH ASSOCIATION Portland, OR Contributed to quality improvement of annual conference: updated survey questions, developed database, analyzed data using statistical software SPSS, and synthesized results.
Statistician (Internship) 06/2006 to 09/2006 OREGON PUBLIC HEALTH DIVISION Portland, OR Conducted epidemiological study on body image and excessive television viewing: Analyzed data using statistical software SPSS; Achieved 2nd Place Award for People's Choice Poster Presentation of research findings.
Resource Specialist / Housing Project Case Manager 11/2004 to 11/2005 IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION Portland, OR Analyzed qualifications, interviewed applicants, processed applications, tracked financial expenditures and submitted monthly invoices; Supervised case manager, audited case files, and conducted human resource-related functions.
Bi-Lingual Editor (Contract / Remote) 05/2003 to 12/2005 SSTANFORD RESEARCH INSTITUTE INTERNATIONAL Menlo Park, CA Translated bi-lingual maternal and child health survey questionnaires & data collection protocols.
Research Associate / Health Unit Manager 06/2001 to 10/2002 IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION Portland, OR
Ensured implementation of program activities; Supervised 14 staff - 12 speaking 5 different languages; Monitored contracts; Managed partnerships; Achieved first diabetes grant through building successful partnership with business partners.
Tobacco Health Educator (1 month Temporary) 04/2001 to 05/2001 IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION Portland, OR
Developed and presented group presentations to parent and health care provider groups in 3 Oregon counties. Supervisor Testimonial: ~"Koneng is a presentation [wizard]." (K Yen, Health Unit Manager)
Support Specialist for Youth Osteoporosis Clinical Research Study (Temp) 02/2001 to 04/2002 KAISER PERMANENTE- CENTER FOR HEALTH RESEARCH Portland, OR Collection biological and physical measurements during clinical visits at Oregon Health and Science University; Prepared lab specimen kits; Supervised youth participants.
Management Aide for Injury Prevention Data Warehouse Project 08/2000 to 12/2000 SANTA CLARA COUNTY PUBLIC HEALTH DEPARTMENT San Jose, CA Provided administrative, research and evaluation support to epidemiology unit in the development of an injury data warehouse; Provided technical assistance to domestic violence coalition.
Peer Health Educator 02/2000 to 05/2000 SAN JOSE STATE UNIVERSITY- STUDENT HEALTH CENTER San Jose, CA Planned, designed and implemented campus-wide cardiovascular survey study; Conducted peer education on various topics, includes stress management.
Financial Analyst Assistant (Temporary) 04/1999 to 09/1999 SAN JOSE STATE UNIVERSITY San Jose, CA Audited math calculations and book keeping transactions using Excel.
Upward Bound Tutor (Temporary) 09/1997 to 05/1998 CALIFORNIA STATE UNIVERSITY- CHICO Chico, CA Provided all-subjects tutoring and academic counseling to high school participants.
Medical Office Support / Interpretor 06/1997 to 09/1997 MOUNTAIN VIEW CLINIC Yuba City, CA Performed administrative and clinical support: verified insurance, scheduled appointments, programmed phone system, ordered prescription and labs, and provided bi-lingual medical interpretation during clinical visit.
Sales Associate 01/1996 to 12/1996 YOUNKERS (Department Store) Green Bay, WI Conducted point of sales transaction, counted cash register balance at start/end of shift, maintained clientele directory, and followed up on online orders.
Front Desk Clerk 05/1995 to 12/1995 COUNTRY INN AND SUITES Fond du Lac, WI
Provided customer services: made hotel reservations, checked guests in/out, issued electronic key, processed cash and credit transactions, collaborated with nearby hotels to do referral, audited pool areas, and assisted with house keeping and breakfast set-up.  
Sales Associate 04/1995 to 11/1995 K-MART Fond du Lac, WI Operated cash register in various departments; worked with supervisor to resolve customer's complaints.
Administrative Support / Bi-Lingual Interpreter (Temporary) 03/1995 to 12/1995 FOND DU LAC PUBLIC HEALTH DEPARTMENT Fond du Lac, WI Provided administrative support to Women, Children and Children (WIC) program; Reviewed immunization record and scheduled appointments; Assist nutritionist and nurse with home visits and clinical rounds to ensure culturally appropriate services.
Bi-lingual Teacher Assistant (Temporary) 09/1994 to 02/1995 FOND DU LAC SCHOOL DISTRICT Fond du Lac, WI Provided classroom assistance to adult education class; tutored and provided interpretation to elementary school student with special needs.
EDUCATION
Master of Public Health: Epidemiology and Biostatistics (Graduated), Portland, OR Oregon Health & Science University
Bachelor of Science: Health Education (Graduated), San Jose, CA San Jose State University
ADDITIONAL TRAINING
  • Designing and Managing Public Health Information Systems (8-weeks course), Public Health Informatics Institute, 8/2016
  • Adaptive Leadership (2 days training), NACCHO, Washington D.C., 5/2016
  • Emergenetics Training (1 day training), NACCHO, Washington D.C., 5/2016
TECHNICAL SKILLS
  • Statistical softwares - Advanced: SPSS, Excel, online databases; Intermediate: SAS, STATA, Access; Beginner: R-, Epi Info
  • Experience analyzing disease and workforce registries, and financial data, and other 22+ data used for assessing public health services
  • Computer skill: Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Inviso, SharePoint, Google dropbox, Doodle Calendar, social media sites, JIRA
  • Experience with online courses (on Black Board, Adobe Connect and other platforms); Virtual Meetings using Cisco WebX, and Go ToMeeting
  • Experienced in SurveyMonkey online survey; Knowledge about Formstack, Inquisite, Nvivo
  • Quantitative and qualitative survey design, administration, and analysis
 
AREAS OF EXPERTISE
  • 8 years experience in State govern health department
  • Solid 3 years data-driven project management experiences
  • Government Relations /Public Relations
  • Knowledge of medical terminology and dental diagnostic codes, and disease processes
  • Conflict Resolution skills
  • Honed critical thinking, listening and coaching skills
  • Writing: grant proposal, business plan, contract, data sharing agreements, project charter, course development, business object
  • Group presentation and facilitation experience
 
 INTERESTS / VOLUNTEER
  • Diabetes prevention and telehealth management intervention
  • Cardiovascular health promotion
  • Education, access and health care resources to dental care and mental health among population with war trauma
  • Use of information technology to bring efficiency to program and services after certain amount of time
  • Information management and remote areas for achieving group work
  • Python - Portland PyLadies study group meet-up, starting 8/2015
Do you want similar resume?

Popular Appointment Setter resume designs

According to our data, these resume designs are the most suitable for Appointment Setter. You can easily get a similar resume design in 10 minutes. Just select the one you like the most!

Job-winning Appointment Setter resume

D. Erric Thomas II
Career Overview
To assure programs, projects, systems and tasks are efficiently performing above expectations. Technical Quality Manager versed in software administration and data communications.
Qualifications
  • Kali & Ubuntu
  • Windows OS: ME, XP, 7, 8, 8.1, 10, Server 2008, & Server 2012
  • Adobe: Illustrator, Photoshop
  • MS: Access, Active Directory, Excel, Outlook, PowerPoint, Project, Publisher, SharePoint, SQL Server, Visio
  • Citrix Receiver - Eclipse Java Neon - EnCase - FTK Imager - Instant WordPress - jGrasp - Mobile Iron - NetCat - Nmap - Remedy - Security Center - VMWare - Win-Hex - Wireshark
  • Languages-HTML - Java - SQL - PL/SQL -T-SQL
  • Oracle: 11g, 12c, SQL Developer, Virtual Box
Work Experience
Senior Information Technology Specialist/Data Analytics Project Coordinator 06/2016 to Current STS Systems Integration, LLC/The AM Agency
  • Qualitative and Quantitative analysis of Information Technology Asset Management, and Tier 2 & Tier 3 Support.
  • Routine performance assessments of project goals and measurement of service levels.
  • Data mine Remedy, Mobile Iron, Active Directory, System Center Configuration Manager (SCCM), Tenable Security Center.
  • Develop reports and dashboards leveraging MS Word, PowerPoint, Excel and Access.
  • Identify and report deviations and errors for resolution.
  • Generate, assign, review, escalate and manage support requests in Remedy.
  • Schedule vulnerability scans in Tenable Security Center.
  • Monitor and report vulnerability remediation.
10/2015 to 06/2016 Diamond Solutions, Inc
  • Project Quality Assurance Lead on FDA Center for Tobacco Products programs.
  • Manage 27 Quality Assurance Specialists.
  • Manage and monitor work schedules, leave, task distribution and completion, time & attendance.
  • Monitor and report staff, project and task key performance indicators.
  • Perform annual evaluations, conduct team meetings, training & counseling.
  • Develop MS PowerPoint presentations for training and reporting purposes.
  • Contribute to an IDIQ proposal by serving as a subject matter expert and developing the Quality Assurance Plan.
  • Interview and evaluate prospective employees.
  • Gather project requirements and performance standards.
  • Design & implement processes for quality analysis & control of FDA compliance processes and documents with MS Word.
  • Asses and make recommendations for changes to tasks, projects or the program.
  • Design processes for record keeping implemented in SQL server Database.
  • Develop MS SQL Server Database.
  • Administrate MS SQL Server Database.
  • Create MS SQL Server users accounts.
  • Perform MS SQL Server account password resets.
  • Create MS SQL Server queries.
  • Develop MS Access forms, reports, queries.
  • Connect local MS Access files to Network SQL Server database.
  • Perform data quality checks.
  • Develop MS Excel workbooks.
  • Administrate project (DHCP, Print & File) server.
  • Create Active Directory users & groups.
  • Perform Windows network account password resets.
  • Create network share folders.
  • Manage access to network share folders.
  • Track FDA issued assets.
  • Workstation setup, mapping of network folders & printer configuration.
  • Utilize MS Outlook email, calendar, address book, and voting functions.
  • Quality Assurance Lead on FDA Center for Tobacco Products programs.
  • Managed 16 Quality Assurance Specialists.
  • Managed and monitor work schedules, leave, task distribution and completion, time & attendance.
  • Monitored and report staff, project and task key performance indicators.
  • Performed annual evaluations, conduct team meetings, training & counseling.
  • Developed MS PowerPoint presentations for training and reporting purposes.
  • Developed the Quality Assurance Plan for the task mod that resulted in a staffing increase.
  • Design & implement processes for quality analysis & control of FDA compliance processes and documents with MS Word.
  • Assessed and made recommendations for changes to tasks, projects or the program.
  • Designed processes for record keeping implemented in SQL server Database.
  • Developed MS SQL Server Database.
  • Administered MS SQL Server Database.
  • Created MS SQL Server users accounts.
  • Performed MS SQL Server account password resets.
  • Created MS SQL Server queries.
  • Developed MS Access Forms.
  • Developed MS Access reports.
  • Created MS Access queries.
  • Connected local MS Access files to Network SQL Server database.
  • Performed data quality checks.
  • Develop MS Excel workbooks.
  • Administrated project (DHCP, Print & File) server.
  • Created Active Directory users & groups.
  • Performed Windows network account password resets.
  • Created network share folders.
  • Managed access to network share folders.
  • FDA issued asset tracking.
  • Workstation setup, mapping of network folders & printer configuration.
  • Utilize MS Outlook email, calendar, address book, and voting functions.
Teaching Assistant 02/2015 to 05/2015
  • Assist instructors to teach basic computer skills & MS Office.
Program Analyst/Quality Analyst 09/2014 to 12/2014 Alutiiq LLC Navy's National Naval Medical Center NNMC
  • Patient Appointment Call Center (PACC).
Lead Computer Instructor 05/2014 to 05/2015
  • Lead classroom instruction of basic computer skills & MS Office with MS PowerPoint and MS Word.
  • Reported regular class attendance and grading with MS Excel.
Lead Patient Appointment Coordinator 03/2012 to 09/2015 Department of Defense's
  • Integrated Referral Management and Appointing Center for the National Capital Area.
  • Supervised eight appointing agents.
  • Verified timecards, coordinated leave authorizations.
  • Conducted individual & team meetings.
  • Trained new employees.
  • Utilized the Composite Health Care System (CHCS) for scheduling & the Armed Forces Health Longitudinal Technology Application (AHLTA) to document & communicate patient concerns & needs to providers.
  • Verify patient orders for specialist services, laboratory testing, and imaging.
  • Modify healthcare provider schedules and input order at provider's request.
  • Trained, staff in the use of CHCS, AHLTA, MICROLOG and customer service.
  • Performed error correction, conflict resolution, and advocated for patient needs.
  • My team was the most productive team on multiple occasions.
Lead Medical Support Assistant 10/2011 to 03/2012
  • for Depart of the Army's DeWitt Army Community Hospital Central Appointment Service.
  • Supervised ten contractors.
  • Coordinated leave requests, and managed the staff schedule that featured rotating weekend shifts.
  • Verified and signed time cards.
  • Served in an advisory capacity to noncontract staff.
  • Trained, staff in the use of CHCS, AHLTA, DMRSi, MICROLOG and customer service.
  • Error correction, conflict resolution, and patient advocacy.
  • Utilized the Composite Health Care System (CHCS) for scheduling & the Armed Forces Health Longitudinal Technology Application (AHLTA) to document & communicate patient concerns & needs to providers.
  • Verify patient orders for specialist services, laboratory testing, and imaging.
  • Modify healthcare provider schedules and input order at provider's request.
  • Developed, revised and disseminated standard operating procedures (SOPs) with MS Word to give staff access to information that improved service throughout the hospital.
  • In particular the integration of the Radiology appointing services that often required laboratory verification.
  • MICROLOG System administrator, performed system monitoring & maintenance, managed call routing, & operational hours through IVR configuration.
  • Data mined MICROLOG, CHCS & AHLTA to generate reports for leadership with MS Excel and MS PowerPoint.
  • Recognized by the Chief of Appointing, Clinical Support, Radiology, and Primary Care Administrator for my improvements in department service.
  • Utilized MS Outlook's email and address book functions.
Lead Medical Support Assistant 04/2011 to 09/2011 GAP Solutions Inc
  • Provided quality analysis and management operations for the service administrative support.
  • Designed methods for recording, analyzing and reporting effectiveness of operations relative to leadership standards.
  • Monitored and assessed service provided by the staff of 25 Reported findings in MS Excel to Call Center Administrator, Training Manager and floor Supervisors.
  • Presented findings at individual staff evaluations, and Group meetings with MS Excel and PowerPoint.
  • Developed and revised training materials with MS Word.
  • Conducted training in the use of CHCS, AHLTA and Customer Service with MS PowerPoint.
  • Coach and counseled the staff as necessary.
  • for the Department of the Army's DeWitt Army Community Hospital Central Appointment Service.
Computer C.O.R.E. Computer Refurbishment Technician 09/2010 to 04/2011
  • Hardware troubleshooting, FRU installation & upgrade.
  • Utilized PXE boot re-image workstations through ghost cast installation.
  • Configured Windows & installed MS office.
01/2008 to 09/2010 IAP World Services
  • Supervised ten contractors.
  • Coordinated leave requests, and managed the staff schedule that featured rotating weekend shifts.
  • Verified and signed time cards.
  • Served in an advisory capacity to noncontract staff.
  • Trained, staff in the use of CHCS, AHLTA, DMRSi, MICROLOG and customer service.
  • Error correction, conflict resolution, and patient advocacy.
  • Utilized the Composite Health Care System (CHCS) for scheduling & the Armed Forces Health Longitudinal Technology Application (AHLTA) to document & communicate patient concerns & needs to providers.
  • Verify patient orders for specialist services, laboratory testing, and imaging.
  • Modify healthcare provider schedules and input order at provider's request.
  • Developed, revised and disseminated standard operating procedures (SOPs) with MS Word to give staff access to information that improved service throughout the hospital.
  • In particular the integration of the Radiology appointing services that often required laboratory verification.
  • MICROLOG System administrator, performed system monitoring & maintenance, managed call routing, & operational hours through IVR configuration.
  • Data mined MICROLOG, CHCS & AHLTA to generate reports for leadership with MS Excel and MS PowerPoint.
  • Recognized by the Chief of Appointing, Clinical Support, Radiology, and Primary Care Administrator for my improvements in department service.
  • Utilized MS Outlook's email and address book functions.
Medical Support Assistant 10/2005 to 01/2008 Army's Walter Reed Army Medical Center (WRAMC) Appointment Service
  • Utilized the Composite Health Care System (CHCS) for scheduling & the Armed Forces Health Longitudinal Technology Application (AHLTA) to document & communicate patient concerns & needs to providers.
Education and Training
August 2016 George Mason University, Volgenau School of Engineering
Bachelor of Science (BS): Internetworking Technology June 2013 Strayer University Cum Laude Internetworking Technology
Database Specialist Certificate December 2016 Northern Virginia Community College
Cyber Security Certificate December 2015 Summa Cum Laude
Network Administration Certificate May 2015 Summa Cum Laude
Information Technology Technical Support Certificate December 2014 Summa Cum Laude
Certifications
  • CompTIA Advanced Security Practitioner (CASP)-November 2015
  • Security+-September 2014
  • Network+-January 2015
  • A+-August 2014
  • Six Sigma Lean Black Belt Professional-September 2016
  • Executive Management Certified-April 2016
  • Change Management Specialist-December 2014
  • Total Quality Management Professional-May 2015   
Skills
Active Directory, administrative support, Adobe, Photoshop, Army, Armed Forces, Asset Management, book, c, Call Center, Citrix, Coach, Community Hospital, basic computer skills, conflict resolution, counseling, Customer Service, Database, Database Design, DHCP, Eclipse, email, Forms, ghost, Hardware troubleshooting, HTML, Illustrator, image, imaging, Information Technology, instruction, IVR, Java, laboratory testing, Leadership, Linux OS, Clinical Support, meetings, Access, MS Access, MS Excel, Excel, MS Office, Windows OS, MS Outlook, Outlook, MS PowerPoint, PowerPoint, Publisher, SharePoint, Win, Windows, MS Word, mod, Network Administration, Network, Object Oriented Programming, Oracle, Developer, PL/SQL, patient advocacy, presentations, Primary Care, printer, Design processes, processes, Process Design & Improvement, proposal, PXE, quality, Quality Assurance, Quantitative Analysis, Radiology, record keeping, recording, reporting, Research, routing, scheduling, MS SQL Server, SQL, SQL Server, staffing, System administrator, Systems Administration & Design, Technical Support, Technical Writing, training materials, T-SQL, upgrade, Visio
Do you want similar resume?

Top Appointment Setter skills

Take a look at the most common Appointment Setter skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Appointment Setter resume

Christina Clark
Summary
Motivated and successful at managing customs compliance, inventory control, customer service. Excellent problem solving and interpersonal skills. I am very passionate about building productive relationships with clients, partners and team members. Experienced with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. 
Skill Highlights
  • Management MS Office
  • Results-oriented
  • Detail-oriented
  • Strategic planner
  • Works well independently
  • Account management

 






 
  • Client-focused
  • Computer proficient
  • Customer service-oriented
  • Excel Outlook
  • Flexible Works well
  • Service-oriented Account



 
Experience
Intermodal Appointment Specialist 06/2016 to Current JB Hunt Lowell, AR
  • Contact Customers to set intermodal delivery appointments 24 to 48 hours prior to deramping.
  • Monitor and reschedule deliveries as necessary and research correct reason codes for internal tracking.
  • Adhere to any special customer requirements for appoint scheduling.
  • Communicate extensively with our marketing department on issues that may cause failure of service to our customers.
  • Communicate extensively with operations department to reduce reliance on outsourcing while maximizing the use of our company drivers.
  • Document and record all involvement with loads such as emails sent, voicemails left, or customers contacted.
  •  
  •  
  •  
  •  


Transportation Representative 09/2012 to 06/2016 JB Hunt Lowell, AR
  • Markets, services and promotes JBHT's transportation products and services for Amazon.
  • Solicits freight from existing customers.
  • Develops qualified leads and solicits freight from new customers.
  • Books loads that are tendered from customs and Amazon, trace loads as needed and handled any other related duties.
  • Tracks freight volume by Amazon.
  • Maintains and builds effective relationships with Amazon and customers.
  • Assist internal customers with problems on loads or customers.
  • Schedules pick up appt with customers and delivery appts for Amazon.
  • Using electronics means, post information on available trucks and capacity for specific regions.
  • Create and attach spot prices to loads.
Autherization Specialist 06/2011 to 08/2012 Dayspring Behavioral Heath Bentonville, ar
  • Answer calls from physician office, hospitals, and patients using exemplary customer service skills.
  • Ensuring required services were available to clients in all clinics.
  • accurately enter required information ( non-clinical and structured clinical data ) in computer database.
  • Review structured clinical data matching it against specified medical terms and diagnoses or procedure codes (without the need for interpretation) and follow established procedures for authorizing request or referring request for further review.
  • Call back providers with precertification numbers as needed and file completed precertification request as established procedures.
  • Maintain patient confidentiality as defined by state, federal and company regulations.
  • Actively support departmental and corporate strategic plans and ensure successful implementation.
  • Authorized units and provide detailed information to clinics and patients.
Account Manager 04/2009 to 05/2011 Five Star Sports Fayetteville, AR
  • Establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to me account performance objectives and customers' expectations.
  • meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and there-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs, while coordination the involvement of all necessary company personnel.
  • Achieves assigned sales quota in designated strategic accounts.
  • completes strategic customer objectives defined by company management.
  • Maintains high customer satisfaction ratings that meet company standards.
Education
High School Diploma Eureka Springs High School Eureka Springs, AR, USA
Do you want similar resume?