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Started As Customer service Agent, promoted to Team Lead
Commitment To Excellence Pin From ADT
Personal Email Compliment from ADT president.
Recipient of "RoyalBlue" Award in 2016
Accountable Sales Associate/Customer Service demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process.
Friendly and enthusiastic Sales Associate/Customer Service who consistently meets customer service satisfaction goals.
Attentive Customer Service Representative with 2 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Sales professional adept at tracking and following up on hot leads, and building long-term relationships with customers.
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reason for calling
Cancel or upgrade accounts
Place or cancel orders
Inform customer of deals and promotions
Sell products and Services
Handle changes in policies or renewals