Skilled administrative professional with 10+ years experience in customer service, medical office, banking and finance.
Place orders for medical surgical supplies and other products either by phone, fax or electronically. Answer phones and follow up on orders and other issues as required. Filing and other related clerical duties. Other position held: Emergency Department Patient Registrar.
Unloaded freight and merchandised into various departments. Replenished merchandise.
Responsible for the review of all loan documents to ensure they adhered to credit union policy and procedures as well as regulatory requirements. Responsible for all collateral filings on behalf of the credit union as well as the release of collateral once the member's loan was satisfied. Responsible for maintaining departmental procedures to ensure they adhered to credit union policies and regulatory requirements. Other positions held included: Member Service Representative, Collector and Call Center Financial Service Representative (Loan Officer, Underwriter and Loan Processor.)
Responsible for handling a large volume of incoming phone calls from customers and branches, assisting them with account inquiries, account maintenance and questions about products and services.
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Greet clients warmly and answer phones
Operate office machines, scanners, photocopiers, postage, and fax
Sort as well as distribute incoming mail
Handle time-sensitive material and confidential packages
Demonstrate friendly and cooperative attitude and maintain high level of customer care
Trained new office clerks
SUPERVISOR– Tara Fletcher 1 (562) 310-1587
SUPERVISOR - Enrique Garcia 1 213-744-2578 Enrique.Garcia@edd.ca.gov
SUPERVISOR - Zarina Noorani (310) 338-5387.
Take a look at the most common Call Center Customer Service Representative skills, don't hesitate to use them in your resume to catch recruiters' attention.