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Career Focus
Being a runner at The Patio and a canvasser for Illinois Energy have taught great customer service and communication skills, as well as improving work ethic and teaching how to handle a job.
Core Qualifications
  • Good People Skills
  • Basic Computer Knowledge 
  • Customer Service Experience
  • Good Communication Skills
Education and Training
High School Diploma 2015 Wheaton Warrenville South Wheaton, IL, United States
Work Experience
Runner 03/2016 to Current The Patio Lombard, IL Customers would order food from the cashiers and as a runner I would bring food out to the customers' tables and take care of their food needs.
Canvasser 08/2016 to 12/2016 Illinois Energy Lisle, IL Went door-to-door speaking to people and trying to sell windows.
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Summary
Administrative assistant specializing in clerical support to busy offices. Committed to delivering high quality results with little supervision. Flexible and hardworking with the drive to succeed.
Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Professional and mature
  • Time management
  • Resourceful
  • Strong interpersonal skills
Experience
06/2013 to Current
Owner/pet sitter Penny-wise Pet Sitting Deltona, FL
  • Answers phones to schedule appointments.
  • Manages price list and create invoices for customers.
  • Maintains meticulous filing system in order to keep track of clients.
  • In home pet care according to customer instructions.
  • Social media outreach using various platforms.
04/2014 to 03/2015
Marine Recruit Marine Corps Paris Island, SC
  • Learned how to follow orders quickly and accurately.
  • First aid training.
  • Basic life and survival skills.
10/2012 to 11/2012
Political Canvasser (contract) Total Marketing Concepts Sanford, FL
  • Conducted cold-calling in order to fill out political surveys.
  • Quickly demonstrated mastery of customer service call script.
  • Maintained up-to-date records in the customer service database.
03/2011 to 03/2015
Product Tester (contract) Consumer Connections Apopka, FL
  • Tested products as instructed by the company.
  • Performed data entry.
  • Provided accurate and appropriate written reports to fulfill given criteria.
Volunteer Experience

Volusia County Democrats (April 2016 - November 2016)

Social media outreach, telephone campaigning, data entry, event planning.
The Neighborhood Center (January 2016 - August 2016) Office support for the case managers.

Collective Cares (September 2015 - Present)  Social media outreach for an LGBT support group. ​

Education
2010
High School Diploma Pine Ridge High School Deltona, FL
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Objective
My goal is to obtain a position at Vinfen where I can monitor patient behaviors through therapeutic activities. I wish to utilize the vast knowledge I've obtained through my coursework to promote client health and healing by actively listening, showing compassion and offering constructive input. 
Skills
  • Outstanding interpersonal skills
  • Team player and self-motivated
  • Adaptable learner
  • Excellent time management
  • Knowledge of The Diagnostic and Statistical Manual
  • Understanding of diverse communities
  • Verbal and written communication skills
  • Ability to de-escalate clients in a vulnerable emotional state 
Work History
The Cheesecake Factory Restaurant Server | West Hartford and Danbury, CT, locations | May 2014 - Current
  • Politely and professionally assist customers in person and via telephone.
  • Provide an elevated customer experience to generate a loyal clientele.
  • Display enthusiasm and knowledge about the restaurant's menu and products.
  • Listen to, understand, and clarify guest concerns and issues.
  • Resolve guest complaints quickly and effectively.
  • Follow all safety and sanitation polices to uphold proper health standards.
Campus and Student Center of Western Connecticut State University Student Associate | Danbury, CT | August 2012 - June 2014
  • Warmly greeted numerous visitors including students, campus staff, and vendors.
  • Improved guest satisfaction by projecting a friendly and knowledgeable attitude.
  • Educated the University community about campus locations, events, and services.
  • Maintained a clean and safe Campus & Student Center including the desk, lounge, and associated areas.
U.S. Senate Campaign Canvasser | Danbury, CT | August 2012 - November 2012
  • Confidently communicated with members of the community with a positive high energy attitude.
  • Confidentially handled objections with a high degree of professionalism.
  • Created and developed strategies to reach voters.
  • Reported my work daily. ​
Buffalo Wild Wings Hostess | Danbury, CT | September 2012 - May 2014
  • Demonstrated a genuinely inviting welcome to each entering guest.
  • Simultaneously managed restaurant waiting list, reservations, and timely table-turning.
  • Remained harmonious with team members.
  • Informed supervisor immediately of any issues. 
Education
Bachelor of Arts Psychology Western Connecticut State University Danbury, CT | 2015
    Coursework includes 16 credit hours of Substance Abuse Counseling as well as Abnormal Psychology, Childhood and Adolescent Psychology, Community Psychology, and Motivational Interviewing.  
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Professional Summary

Solution oriented, multi-tasking, customer service professional driven to exceed sales

goals and build long term relationships with clients.  Delivers positive experiences

through high-quality customer care.

Skills
Work History
Marketer/Merchandiser, 01/2017 to Current
Crossmark Plano, TX
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Routinely used multi-tasking skills to support other team members and complete daily tasks on schedule.
  • Answered customer questions regarding merchandise and pricing.
  • Established strong vendor relationships to maintain and support the business.
Marketer/Merchandiser, 01/2016 to 08/2016
Spectrum Brands Clermont, FL
  • Used multi-tasking  and time management skills to complete daily tasks on schedule.
  •  Worked with little supervision from management in  various stores.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Built long-term customer relationships and advised customers on purchases and promotions.
Server/ Prep cook, 05/2015 to 01/2016
Brookdale Senior Living Clermont, FL
  •  Routinely supported multiple areas of the restaurant, including answering telephones and completing -financial transactions for other staff.
  •  Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Consistently provided professional, friendly and engaging service.

Front desk agent, 01/2014 to 05/2015
Samford Services Clermont, FL
  • Demonstrated ability to solve multiple issues and complaints in a calm, controlled demeanor.
  • Answered an average 70 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Politely assisted customers in person and via telephone.
Canvasser, 09/2012 to 11/2012
Colorado Fairshare Denver CO
  • Publicized community services to maintain positive public relations with community members.
  • Recruited community members for projects and activities.
  • Planned and hosted on- and off-campus community service activities.
Education
Associate of Arts: Sociology , May 2009
Lake Sumter State College - Clermont, FL
  •  Windows office Certification
  • Associate's Degree
  • Coursework includes: Speech and Communication, Sociology and Psychology
  • 3.6 GPA
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Professional Summary
Construction and carpentry employee committed to high quality workmanship and following safety code regulations. Conscientious Construction Laborer skilled at ridding construction sites of potential hazards and promptly completing assigned tasks. Conscientious laborer focused on completing projects on time and exceeding client expectations.
Skills
  • Flexible
  • Reliable
  • Motivated team player
  • Excellent work ethic
  • Energetic and driven
  • Power and hand tools
  • Safety procedures knowledge
  • Effective at multi-tasking
Work History
Facility Maintenance , 02/2016 to 08/2016
Penobscot Job Corps Center Bangor, Maine, United States
  • Prepared and cleaned construction sites by removing debris.
  • Constructed safety provisions, including scaffolding, gang ladders, perimeter railings, fall protection and temporary covers.
  • Repaired roofs and flooring and remodeled bathrooms and kitchens.
  • Selected the type and size of piping required for each project.
  • Precisely cut felt, shingles, and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Painted indoor areas such as hallways, bathrooms and lobbies.
  • Assembled and installed a variety of valves and fittings.

Canvasser , 06/2015 to 08/2015
Mayors Conservation Corps 999 Broad St
  • Negotiated prices, terms of sales and service agreements.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Education
High School Diploma: 2016
Penobscot Job Corp - 1375 Union St, Bangor ME
Certifications
  • OSHA 10
  • National Construction Card
  • OSHA Lockout Tag out
  • Ramset Power Actuated Tools
  • Costumer Service Training
  • Construction Facility Maintenance Certified