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Seasoned Program and Release Management professional with over 13 years of experience, in a variety of companies in the information technology industries. Extensive experience in AWS and SCRUM, risk management, change management and deployment. Skillful with cloud monitoring technologies such as App Dynamics, New Relic & Nagios. Continually exceed expectations by adapting to high pressure environments and promotes healthy relationships with both internal and external team members, including stakeholders, customers and vendors.
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Windows NT, Windows 9x, and Windows 2000 Operating Systems; Service Now; CA Service Desk; SBM Business Manager; JIRA & Confluence; Slack; Waterfall; Agile; MS Office and Visio