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Knowledgeable and professional Receptionist adept at administrative support and customer service. 2 years' experience managing company reputation with customers. Strong planning, problem solving and communication skills with an efficient approach.
I am currently working at this job. I am on the phones all day proving the best customer service. We call consumers on the phone and work with them to find solutions to their debt.
This was a fast food environment, it was my first job. I was a cashier, I decided to leave because this was only a part time job.
I did a little bit of everything. Started off as a service cashier/receptionist than became a manager which was a lot of clerical work. I spoke to a lot of customers and got feedback from their visit to the dealership and created files to submit feedback to my manager.
I am bilingual I speak English and Spanish.
Take a look at the most common Customer Relations Manager skills, don't hesitate to use them in your resume to catch recruiters' attention.
Committed and motivated Customer Relations Manager with exceptional decision making skills. Strong work ethic, professional demeanor and great initiative.
Energetic, ability to work well in high stress situations. Skilled in working with a diverse group of people. Result oriented with excellent organization, communication, and relationship building skills.
Motivated and reliable office administrative professional with 3 years experience providing executive-level support.
Promoted to Service Group after 4 months of Tier 1 Support.
Promoted to Tier 2 support after 3 days of Service Group.
Promoted to Customer Relations Manager 20 days after Tier 2.
Promoted from CRM to Team Lead in 6 months.
Provide the secure transport of liability and money. This includes the security of headquarters and active protection of location, people and property against theft and harm.
Assist my team of Agents, and provide assistance to the 180 Agents we have at any given time. Manage escalated calls with Clients. Tracking the repair times and the transit status of every case I have, not including providing the same tracking and repair assistance with Front Line Agents. This includes providing troubleshooting steps, and advisory on how to handle a variety of situations. Establishing corporate resolutions.
Daily handling of phones, scheduling client appointments, assisting in the supply ordering for client jobs. Assisted in the
employee schedules, and aided in new job schedules.
* Security License, D
* Firearms License, G