Customer Service Rep resume examples

• Completed entries in log books, journals and care plans to document accurately report patient progress.
• Supervised daily activities and provided assistance when needed.
• Maintained a clean, safe and well-organized patient environment.
• Developed rapport with patients to create a safe and trusting environment for care.
• Transported individuals to medical appointments and other errands.
• Ensured safety and well-being of each patient in alignment with care plan.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Maintained entire family's schedule and organized events.
• Organized and attended meetings, including compiling all documents and reports ahead of time.
• Prepared homes for client arrivals and administered rental properties.
   
• Managed a large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
• Copied, logged and scanned supporting documentation.

• Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
• Compiled customer feedback and recommended service delivery improvements to management.
• Responded to customer requests for products, services and company information.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Described [Product or Service] to customers, thoroughly explaining details and care of merchandise.
• Answered customer telephone calls promptly and in appropriate manner.

• Investigated and resolved accounting, service and delivery concerns.
   
• Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
• Described  to customers, thoroughly explaining details and care of merchandise.
• Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
• Answered customer questions regarding merchandise and pricing.
• Received multiple positive reviews acknowledging dedication to excellent customer service.
• Assisted  customers in average  by answering questions, responding to inquiries and handling telephone requests.
• Provided elevated customer experience to generate loyal clientèle.
• Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
   
• Promoted available products and services to customers during service, account management and order calls.
   
• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.

Educated customers about billing, payment processing and support policies and procedures.
 

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

• Picked up incoming stock and delivered materials to designated locations.
• Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
• Maintained accurate stock records and schedules.

Picking orders, making boxes ... it's a warehouse and I was working as a picker.

• Processed [Number] shipments per [Time period] .
• Built a motivated warehouse team of [Number] well-trained staff.
• Led warehouse improvement initiatives to advance operational efficiencies.
• Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
• Forecasted manpower requirements based on daily workload and company targets.

Taking care of my patients was my priority

• Responded appropriately to the physical, emotional and developmental needs of patients.
• Maintained sanitary residents' and program rooms.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Answered patient calls for care and feeding.
• Cooked appetizing and satisfying meals and snacks.
• Helped residents programming goals and increase their independence.
• Transported patients to other areas of the hospital in wheelchairs and gurneys.
• Documents objective data and routine aspects of patient care.

I was responsible of the front desk and as a cashier had some customers service responsibilities

• Redirected shipments route in response to customer requests.
• Received, stored and shipped goods and materials.
• Entered all sales into the cash register to ensure purchases were accurately recorded.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Performed sales transactions in a timely fashion.

I'm a good and hard worker. I have respect for customers , coworkers, supervisors and my managers. I Always do my work properly at time and I never had any complain with a customer.

• Cashier
  
• Crew member
  
• Customer service
  
• Cleaning
  
• Cross-trained and backed up other customer service managers.
• Met all customer call guidelines including service levels, handle time and productivity.
• Promptly responded to inquiries and requests from prospective customers.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
• Responded resourcefully to customer requests and concerns.
• Exceeded service objectives by utilizing customer service and sales best practices.

• Promoted company as superior provider committed to customer needs and satisfaction.
• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 100%.
• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.

• Solved unresolved customer issues.
• Updated customer orders from start to finish in an accurate and timely manner.
• Supported Chief Operating Officer with daily operational functions.
• Prepped food items for later use to save staff time during busy hours.
• Assembled food orders while maintaining appropriate portion control.
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
• Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant.

• Delivered quality service by providing a warm and welcoming environment.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Routinely answered customer questions regarding merchandise and pricing.
• Asked open-ended questions to assess customer needs.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.

• Built long-term customer relationships and advised customers on purchases and promotions.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Provided ongoing guest service, including giving fashion advice.

• Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
• Bussed and reset tables and kept dining room and work areas clean.
• Inventoried and restocked items throughout day.
• Maintained high standards of cleanliness and sanitation.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

• Assisted with guest inquiries, take-out orders and restaurant cleanliness.
• Received frequent customer compliments for going above and beyond normal duties.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Developed and maintained positive working relationships with others to reach business goals.

• Collaborated with the compliance department to eliminate procedural errors and margin breaks.
• Monitored areas for security issues and safety hazards.
• Trained new cashiers on procedures, customer service and sales techniques.
• Supported management through risk identification, control testing and process improvement procedures.
• Enhanced the operational risk application to capture regulatory findings from agencies such as SEC and OCC.
• Greeted customers entering the store to ascertain what each customer wanted or needed.