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Career Focus
Accomplished Project & Operations Management Leader offering 10+ years' experience in project execution, coordination and oversight ranging from project inception to final deliverable. Able to oversee multiple projects simultaneously while ensuring that corporate resources relating to contract negotiating and managing, budgeting, purchasing, scheduling, staffing, cost control and accounting are properly administered. Strong analytical, problem solving & organizational abilities complemented by core values of integrity, compassion, performance excellence and teamwork.
Summary of Skills
  • Stakeholder Communication 
  • Program Management 
  • Process Improvement
  • Change Management
  • Workflow Analysis
  • Operations Management
  • Project Implementation
  • Team Development
  • Resource Allocation
  • Budget Management
Professional Experience
02/2007 to 06/2017
Project Manager Boomerang Pharmaceutical Communications － Parsippany, NJ
  • Notable achievement: Acting as a 'Program Manager' of a 23-member team and point of escalation for a group of projects previously managed by Accenture for Novartis Pharmaceuticals, maximized group productivity to deliver projects, within budget and on time, resulting in 3 additional project requests valued at over 134k.
  • Designed, implemented and managed BD5 process in US office, liaised with developers to establish technical vision and analyzed tradeoffs between usability and performance needs.
  • Architected Smartsheet project management rollout, generated requirements through interviews, documented analysis, business process descriptions, use case scenarios and task and workflow analysis to achieve significant operational cost savings.
  • Project Management Tools - Acrobat, Basecamp, EPiServer, Forecast, Google Analytics, Harvest, JIRA, MS Office, SharePoint, Smartsheet.
06/2017 to Current
Director of Project Management Office Boomerang Pharmaceutical Communications － Florham Park, New Jersey
  • Managing entire US portfolio of 97 active projects
  • Leading a team of 5 direct reports in the US Office comprised of three Project Managers, one Interactive Editor and one IT Lead
  • Establishing and maintaining framework for issue resolution, resource planning and compliance.
  • Overseeing budget alignment and preparing project reports for executive team and organizational stakeholders.
  • Integrating process improvement and development methodologies into current planning and management processes throughout organization to continuously refine evolving needs and requirements.
  • Following Accenture acquisition, leading change management initiative for systems and tooling migration.
Digital Project Manager SCS Healthcare － Mahwah, NJ
  • SCS Healthcare Marketing, LLC provides marketing and advertising services to healthcare industry Led over 20 digital initiatives, undertaking full ownership for the development and deployment of website and mobile applications, identifying opportunity for $8M in cost savings through structural change.
  • Implemented TeamworkPM tool to facilitate collaboration between IT, Sales & Marketing departments.
  • Project Management Tools - Acrobat, Adobe Captivate, MS Office, SharePoint Augme Mobile Technologies, New York, NY Augme Technologies, Inc.
  • provided strategic services and mobile technology to consumer and healthcare brands.
Healthcare Program Manager Evolution Medical Communications － Pearl River, NY
  • Provided well thought out solutions as onsite client point-of-contact supporting a $1M contract while overseeing operational and project management aspects and strengthening company presence.
  • Project Management Tools - Acrobat, Basecamp, MS Office Evolution is a medical communication agency that delivers key brand messaging and evidence-based learning materials for the biotech and pharmaceutical industries.
Project Manager Advanstar Communications, Inc － Woodcliff Lake, NJ
  • Managed daily activities of medical education program projects while facilitating as a liaison between medical writers, medical directors, editors, traffic coordinators, art directors, account supervisors, and account coordinators.
  • Project Management Tools - Acrobat, MS Office Advanstar Communications offers a constellation of business-to-business publishing and marketing services.
Associate Project Manager
  • Played a significant role in the support of a Special Projects team responsible for 600+ annual projects generating over $22M in revenue.
  • Project Management Tools - MS Office.
Business Analyst/Project Manager BENJAMIN MOORE & CO － Montvale, NJ
Senior Project Manager CRESTRON ELECTRONICS － Rockleigh, NJ
Project Manager IMEDIA, INC － Parsippany, NJ
Education
Bachelor of Science: Business Administration BERKLEY COLLEGE USA Business Administration
2008
Associates: Arts Humanities and Social Science SUNY － SUFFERN, NY Arts Humanities and Social Science
Skills
Acrobat, Adobe, advertising, art, agency, budgets, budget, business process, change management, client, Editor, Google Analytics, Internet marketing, Director, Managing, marketing, materials, messaging, Access, Excel, MS Office, Office, 97, Outlook, PowerPoint, SharePoint, Word, organizational, processes, process improvement, Project Management, promotion, Sales, strategic, vision, web site development, website, workflow analysis
This resume is created in 7 minutes.
Professional Summary

Innovative, resourceful, and results-driven marketing executive with experience as Director of Project Management and Internet Marketing with 5+ years of planning, developing, executing, optimizing and managing large-scale, multi-million dollar digital marketing projects for the automotive, staffing, travel & leisure, retail, and telecommunications industries. Established leader excelling in creating data-centric SEO, SEM, and Social Media campaign strategies, presenting to C-level executives and stakeholders, and managing cross-departmental teams of specialists. Dedicated and passionate manager with extensive experience improving and streamlining internal processes and implementing cost-cutting measures.

Skills
  • Marketing Strategy Creation
  • Team Training & Development
  • Contract Negotiation
  • Conversion & Lead Generation
  • Tracking & Reporting
  • Strategic Project Planning
  • Market Research & Analysis
  • Quality Management
  • Stakeholder Management
  • Resource Allocation
  • Risk & Budget Management
  • Process Development & Improvement
  • Leadership & Communication
  • Conflict Resolution
Experience
Director of Internet Marketing 10/2017 to Current Local Marketing, Inc. Atlanta, GA
  • Spearheaded implementation of structured file management system improving efficiency, organization, and cross-departmental communication.
  • Designed, developed, and executed project to successfully transition to new project management platform effectively increasing productivity and improving resource allocation and risk management.
  • Generated project templates within new platform and led company-wide training on project management best practices, processes, and techniques.
  • Successfully transitioned project management team from manual reporting to automated reporting platform.
  • Created new report templates to emphasize client specific KPI's improving data-driven focus for strategy development and overall methodologies.
  • Strategically coordinate and manage content development for 75+ clients directing strategy and overseeing internal resources and outsourced personnel.
  • Plan, develop, execute, launch, optimize and manage 20+ PPC campaigns, while providing weekly, monthly and quarterly reports containing strategy recommendations and analysis.
  • Responsible for training and guiding junior and senior team members on implementing latest SEO and PPC practices and strategies.
  • Develop unique marketing project plans and strategies based on site and campaign metrics, including project tasks, roles, timelines and milestones.
  • Review client deliverables for quality assurance. Review and analyze reports for milestone tracking.
  • Set up and train team members on Google Analytics conversion tracking for accurate KPI reporting.
Director of Project Management 11/2015 to 09/2017 Medium Blue Multimedia Group Atlanta, GA
  • Developed and implemented client onboarding process to include detailed project charters and plans with defined scopes, milestones, roles and duties.
  • ​Developed and managed cross-functional team of project managers, designers, developers, and marketing specialists to ensure quality project completion within budget.
  • ​Directly monitored all projects through entire life cycle, including creating project charter, processing project change requests, generating new project plans, resetting client expectations and guiding project team through implementation of revised strategies. 
  • Collaborated with key stakeholders, project team, and management to develop custom strategies for continued campaign success and ROI improvements.
  • Successfully led brainstorming sessions and creation of creative briefs to drive development of ongoing, innovative campaign changes. 
Project Account Manager 11/2012 to 10/2015 Medium Blue Multimedia Group Atlanta, GA
  • Managed client expectations by maintaining consistent and effective communication with clients, key stakeholders, and production team.
  • Communicated with internal team and outsourced consultants to ensure project budget and schedule maintained.
  • Managed out-of-scope client requests and updated project timeline.
  • Generated weekly project status reports, including KPI and milestone tracking. 
  • Developed custom marketing projects and creative briefs based on client specific KPI's and managed day-to-day execution.
  • Resolved project conflicts and roadblocks, as they pertained to resource allocation, budget management, and out-of-scope requests.
Leasing & Marketing Specialist 10/2011 to 11/2012 Colonial Grand Apartments Duluth, GA
  • Created and executed monthly marketing strategies to increase apartment leases and meet monthly quotas.
  • Built online presence for property though various marketing platforms, specifically targeting local renters.
  • Created online ads to increase site traffic and lead generation, ultimately increasing site visits and foot traffic.
  • Build referral network with other leasing professionals, HR recruiters, and local business owners.
  • Distribute marketing collateral to engage local market and create brand awareness.
Education and Training
Bachelor of Arts: Sociology 2007 Emory University Atlanta, GA
Certificate of Project Management 2016 Georgia State University J. Mack Robinson College of Business Atlanta, GA, United States
Google Adwords & Analytics Certification 2017 Google Academy
Affiliations
  • Project Management Institute, Atlanta Chapter Member
  • Atlanta Humane Society, Volunteer
  • Atlanta United Football Club, Founding Member
This resume is created in 7 minutes.
Professional Summary
Over 12 years of management/senior management experience emphasizing innovation, creativity and technical knowledge in solving complex business problems. Career highlights include designing and executing operational objectives in conjunction with the executive leadership team resulting in a 400% company growth since 2012.
Skills
  • Diverse management experience ranging from operations to sales and business development
  • Critical thinking and problem solving
  • Green Belt/Six Sigma in Lean Management 
  •  Excellent interpersonal and communication skills with a variety of stakeholders
  • Continuous improvement focus
  • ISO 9001:2015 & ISO 13485:2016
Work History
Director of Quality Systems and Process Improvement, 03/2016 to 10/2017
 Northfield Medical – Greensboro, NC
  • Proactively develop and maintain broad knowledge of medical equipment, customer requirements and market conditions to continuously improve overall quality and operations through entire product realization process
  • Presents, facilitates and leads assigned process improvement initiatives to maximize output and efficiency using data gathering and analysis, problem solving, project management and presentation skills
  • Ensure that the organization's products, processes and services are in compliance with the company's quality requirements, in addition to complying with customer and regulatory quality and safety requirements
Director of Project Management, 01/2014 to 03/2016
 Northfield Medical – Greensboro, NC
  • Directed all phases of product realization projects from inception to successful completion
  • Responsible for working with multiple facilities to improve labor efficiency and cost of materials through the application of new technology and business processes
  • Execute vision, strategy and goals set forth by executive management while acting as a lean champion to achieve a culture of operational excellence
Director of Sales Management, 07/2012 to 01/2014
 Northfield Medical – Greensboro, NC
  • Built relationships with customers and assisted with proposal, negotiation,  and closing of contracts 
  • Attended sales training including Dale Carnegie workshop and integrated best practices with sales cycle
Operations Manager, 03/2005 to 07/2012
 Northfield Medical – Greensboro, NC
  • Initiated productivity, cost, training and performance management programs resulting in an 80% increase in monthly productivity levels, 40% decrease in material costs and a 50% decrease in labor costs
  • Established operational objectives and work plans and delegated assignments to subordinate managers in customer service, supply chain and various technical related departments
Education
Bachelor of Science: Applied Physics, 2004
 Appalachian State University - Boone, NC
  • Concentration in Technical Management
Certifications
Certified Green Belt/Six Sigma in Lean Management

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