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Professional Summary
Well-rounded Bartender and Server with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service.
Core Qualifications
  • Extensive wine knowledge
  • Outstanding customer service
  • Extensive spirits knowledge
  • Verbal communication
  • Strong organizational skills
  • Suggestive selling
Experience
01/2019 to 05/2019
Server Tani Sushi Clayton, MO
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Operated POS terminals to input orders, split bills and calculate totals
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 18%
03/2015 to 04/2018
Teacher/Clinic Floor Supervisor Rudaes Fort Wayne, IN

Responsible for the education of 40 students. Implemented programs to boost productivity and creative passion. Required multi tasking of several tasks at once. 

10/2014 to 03/2017
Stylist Lush Salon Fort Wayne, IN Independent stylist position which included giving world class service, book keeping, inventory control, scheduling and the acute trait of multi tasking.
01/2005 to 01/2008
Server/ Bartender English Ivys Indianapolis, IN
Maintained full knowledge of bar and menu items and made recommendations.
Delivered food and beverage orders within established timeframes
Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
Processed cash, credit card and voucher payments.
Familiar with ALOHA POS system
Education
2013
Associate of Arts: Cosmetology Instruction Masters of Cosmetology Fort Wayne, IN, USA
3.9 GPA
Coursework includes Management
2008
Cosmetology Toni & Guy Ahwatukee, AZ, USA 4.0 GPA
2006
creative Writing Ivy Tech Indianapolis, IN, USA
3.8 GPA

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Summary

I am interested in seeking a position with your company. I have previous experience working with children and adults as a Junior Counselor. I have worked as a Food Handler at Knott's Soak City during the summer of 2018. I also worked as a Floor associate at JC Penney during the holiday season in 2018. I have experience working with the ppublic and in service. I would like to add to my work experience with a position with your company. I am outgoing, have a good personality, am people person, and have an eagerness to learn. I am currently a student at Long Beach City College with an interest in art and computer graphics.

Skills
  • Computer literate
  • Quick learner
  • Athletic
  • Drawing and computer graphic skills 
Experience
Sales Floor Associate JC Penney | Lakewood, CA | November 2018 - January 2019

I worked as a Sales Floor associate for JC Penney during the holiday season in 2018. I assisted customers in finding merchandise in the children's department of the store. I also kept the clothes in that department tidy and also assisted the cashiers whenever needed in completing transactions.

Food Handler Knott's Soak City | Buena Park, CA | March 2018 - August 2018

As a Food Handler, I took food orders, attended to customers, completed cash transactions, and helped where was needed at the food court area of the amusement park. I also filled supplies, cleaned in the kitchen, and cooked food for customer orders when necessary. 

Junior Camp Counselor City of Lakewood | Lakewood , CA | June 2013 - August 2014

I worked as a Junior Counselor at Monte Verde Park in Lakewood, Ca during the summers of 2013 and 2014. I assisted park staff with supervising children during summer day camp. I was also given the responsibility of chaperoning small groups of day campers at various field trips and making sure I kept
up with there whereabouts during the day.

Education and Training
Art Major Long Beach City College | Long Beach, CA

September 2018-Present

Lakewood High School

Graduating Class of 2018

September 2014-June 2018

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Professional Summary
Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment as well as a Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Skills
  • Quick learner
  • Creative problem solver
  • Exceptional communication skills
  • Proficient in cash management
  • Strategic sales knowledge
  • Multi-line phone talent
  • Mediation capability
Work History
10/2012 to 04/2014
Courtesy Clerk Albertsons Grocery 2935 East Riggs Road, Chandler, AZ 85249
  • Cleaned and organized the store, including the checkout desk and displays.
  • Ensured safety of customer groceries.

05/2014 to 05/2015
Sales Floor Associate Michaels Gilbert, Arizona, United States
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Alerted customers to upcoming sales events and promotions.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

05/2015 to 05/2017
Sales Representative Safelite Autoglass Chandler, Arizona
  • Achieved sales goals and service performance requirements of $[amount] through new customer sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Served as the main liaison between customers, management and sales team.

Education
Current
Associate of Arts: Theatre - Performance Specialization
Chandler Gilbert Community College - Chandler, Arizona
Hobbies
  • Acting
  • Directing
  • Clowning
  • Video Gaming
  • Socializing with friends
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Professional Summary

Qualified customer service associate with 3 years in fast-paced customer service. Personable and professional under pressure. Enthusiastic professional with a positive attitude promoting a safe, comfortable work environment for customers and co-workers.

Work History
2016 to Current
Driver FDF Energy Houston, PA
  • Maintain CDL
  • Operate Commercial Vehicles Safely
01/2015 to 01/2015
Floor Associate Home Depot Greensburg, PA
  • Assisted in daily sales activity.
  • Operated forklift equipment to retrieve product for customers.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
06/2014 to 08/2014
Parcel Handler United Parcel Service UPS New Stanton, PA
  • Unloaded UPS trucks at 1200 packages an hour
01/2013 to 01/2014
CSA Front-End Cashier Lowes Home Improvement Newark, DE
  • Maintained front-end station.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Handled monetary transactions at front registers
04/2011 to 09/2012
Inventory Associate Marshalls & HomeGoods Newark, DE
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Unloading merchandise off delivery truck. 
  • Assisted customers with shopping needs. 
Skills
  • MS Windows proficient
  • MS Office proficiency
  • Keyboarding 63 WPM
  • Written and verbal communication
Education
May 2010
High School Diploma
Pencader Charter High School - New Castle, DE
  • 3.0 GPA
Interests
Chess, Athletics, Exercise, Current Events
Additional Information
  • COMMUNITY INVOLVMENT: School Football Team Member, Tuner Tea Fair Volunteer, Black Burn Center Against Domestic & Sexual Violence, Walk A Mile in Her Shoes Event, Youth Basketball Coach