Franchise Manager resume examples

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Skillful Franchise Manager resume

Beth Hisaw
Professional Summary


Results-driven Recruitment and Talent Acquisition professional with 5+ years experience developing and executing recruiting plans within both agency and in-house settings for Corporate roles including Accounting and Finance, Administrative, HR, Marketing, Sales, Procurement, and Director Level positions. Effectively manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, professional associations, networking, and referrals.

Work History
Talent Acquisition Manager, 09/2018 to Current
ProTech Systems Group Inc. Memphis, TN
  • Establish new accounts through networking, industry associations, cold calling and personal visits to potential customers.
  • Responsible for targeting both active and passive candidates to attain top talent for clients in Accounting & Finance, Administration, HR, Marketing, Procurement, Sales, and Executive Level roles.
  • Maintain an active candidate/client pipeline in ATS to strengthen ProTech Systems Group presence in the Mid-South marketplace.
  • Successfully negotiated 20+ contracts and offers between talent and client for direct hire, contract and contract to hire positions to date.
Recruiting Specialist, 12/2016 to 09/2018
Shoemaker Financial Germantown, TN
  • Achieved 130% of annual recruiting goal for new Financial Advisors in 2017.
  • Identified ideal candidates and helped select potential advisor candidates and all staff positions within the firm targets.
  • Developed new centers of influence through local networking events, college recruiting events and local organizations; built strategic partnerships with other recruiting professionals, identifies other sources of candidates to ensure adequate numbers of candidates to meet yearly recruiting goals.
  • Created,planned,and marketed all company networking events to increase company brand recognition and identify new candidates and strategic partnerships.
  • Facilitates full cycle recruiting from sourcing to selection process, testing, contracting and on boarding with management team.
  • Maintained CRM database of candidates and executed drip email marketing campaign.
Regional Account Executive, 11/2015 to 11/2016
CRDN Memphis, TN
  • Achieved 120% of quota for 1st year sales representative in a new territory.
  • Maintained and deepened existing client relationships with contractors, Independent Adjusters, Insurance Adjusters and increase business through networking, referrals and face to face presentations.
  • Developed and generated new client leads through creative prospecting, cold calls, networking, active involvement in industry associations, and prepare CE classes to increase brand awareness and increase sales.
  • Documented sales activities, plan territory route and execution of sales process with CRM system.
Senior Compliance Analyst, 05/2012 to 01/2015
Multimedia Games, Inc. Austin, TX
  • Managed and oversaw all company gaming licenses and regulatory filings.
  • Increased company's growth in footprint by increasing company gaming licenses over 25% year over year consecutively for 3 years.
  • Recruited and built team of 4 Compliance Analysts.
  • Provided strategic cross department planning, along with regularly communicating to Executive Management Team and Board of Directors; including creating licensing reports, compliance reports and department budget.
  • Maintained accurate and detailed records of regulatory correspondence, compliance audits, coordinate investigations and related regulation filings.
  • Prioritized all new and renewal license applications among compliance analysts to ensure consistent workflow and utilize individual contributor's strengths.
  • Created, implemented, administered and enforced all policies and procedures for each regulatory gaming agency including Federal, State and Tribal Acts as liaison with regulatory agencies and outside counsel to submit entity license application.
Executive Assistant, 12/2010 to 05/2012
Multimedia Games, Inc. Austin, TX
  • Provided high-level confidential administrative support to four Executive Leaders and Senior Management team, including the preparation of board materials and management meeting minutes.
  • Prepared agendas for meetings and managed all aspects of meetings to include catering, speakers, and off- site locations for high level meeting s and partner retreats.
  • Maintained Executives calendar, plan and schedule board meetings, teleconferences, expense reports and travel.
  • Planned and coordinated business development events, internal TEAM MGAM company events, holiday parties and more.
  • Acted as a liaison and maintained open lines or communication among senior executives, board members, middle management and administrative staff.
Administrative Assistant, 08/2009 to 12/2009
Multimedia Games, Inc. Austin, Texas
  • Answered, screened and transferred inbound phone calls.
  • Maintained electronic and hard copy filing system.
  • Prepared and modified documents including correspondence, reports, drafts, memos and emails.
  • Scheduled and coordinated meetings, appointments and travel arrangements for Chief Operations Officer.
Office Support, 01/2009 to 08/2009
Robert Half International Austin, TX
  • Provided various administrative support for HomeAway.com and several other companies in the Austin area.
Real Estate Agent/Corporate Recruiter, 01/2006 to 01/2009
CRYE-LEIKE REALTORS Memphis, TN
  • Recruited new agents and held monthly real estate seminars to educate prospects on current industry practices, licensing procedures and company policies.
  • Networked with real estate schools, advertise on-line and in the newspaper to obtain and recruit new referrals.
  • Prepared customized listing presentations including comparative market analysis, marketing plans, home evaluation and personal sales statistics.
  • Created candidate database of more than 500 individuals for use in follow up with e-mail and phone calls.
  • Recruited over 30 new agents in one year while also working as a real estate sales agent, networking with builders and counseling sellers on best practices for sale of their homes.
  • Inducted into the Multi-Million Dollar Club 1st year in business, instrumental in tripling the board average in closed sales for all agents.
  • Earned Crye-Leike Team Club Membership by cross selling ancillary services to provide customers with a one-stop-shopping solution.
Workforce Management Consultant, 03/2008 to 12/2008
ADP Memphis, TN
  • Fortune 500 company offering payroll services to businesses Tri-State Regional Manager for Major Accounts Marketing and Sales of payroll products and human resource software solutions.
  • Top performer in consistently achieving quarterly sales goals Ranked top 10% of new hires for core training program.
  • Developed new business relationships by implementing a top-down sales strategy by targeting top C-Level Executives & Human Resource Directors.
FRANCHISE BUSINESS OWNER, 05/2001 to 04/2008
TCBY Memphis, TN
  • Owned and Operated two national frozen yogurt franchises in Memphis, TN.
  • Handled all daily operations including staffing, training, budgeting, forecasting, inventory control, marketing, quality assurance and franchise agreement and food code compliance.
  • Increased yearly sales by 30% each year for the first 2 years while operating two locations and managing over 30 employees on average.
Technical Skills

Microsoft Office, SharePoint, Smart Office, Salesforce, Bullhorn, and Jobvite

Education
BACHELOR OF CONSUMER SCIENCE: Dietetics, May1998
UNIVERSITY OF MEMPHIS - Memphis, TN
Affiliations
  • Co-Chair Sponsorship's, SHRM, Memphis Chapter, 2018 - Present
  • Ambassador, Greater Memphis Chamber, 2018-Present
  • Executive Committee, 901 Networking, 2016-Current
Certifications

SHRM-SCP Certification- In-Process

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Job-winning Franchise Manager resume

Jeffrey McDonley
Skills
  • Highly detail-oriented
  • Superior time management
  • Exceptionally organized
  • Self-motivated
  • Store presentation
  • Training and mentor
  • Strong customer relations
  • Negotiation skills
  • Needs assessments
  • Sales analysis
  • Sales forecasting
  • Researched sales leads
Professional Summary

Performance driven Sales/Finance Manager gifted with a strong work ethic and great leadership skills.

Work History
Finance Manager, 07/2018 to 09/2019
Bob Caldwell Chrysler Jeep Dodge Ram Columbus, Ohio
Sales Manager/Finance Manager, 09/2017 to 06/2018
Bobby Layman Chevrolet Columbus, OH

Working with and training sales consultants. Goal planning. Bringing new programs and guidelines into effect for a smoother and more efficient operating procedure. Structuring deals for sales associates. Presenting and closing of car deals. Following up with customers to check on satisfaction or recapturing missed opportunities. Working with the banking institutions to get customer approvals or better rate tiers. Pulling of the OFAC reports, pulling credit, and submitting deals.

Finance Manager, 03/2017 to 08/2017
John Hinderer Honda Heath, Ohio, United States

Checking and correcting sales staff missing documents from any deal. Contacting and scheduling corrections to be made in regards of programming to bank contracts or internal paperwork. Training sales staff on the process of presenting to selling a vehicle. Submitting deals to the banks for purchase. Selling products and maximizing every car deal.

Finance Manager, 07/2016 to 03/2017
Dennis Hyundai of Dublin Columbus, Oh

Receipting cash and credit payments for in store purchases. Worked with the banks on funding or approval issues. Packaged and sent out all deals to the lenders. Opened and closed the business. Addressed customer questions and concerns regarding products, prices and availability. Selling add-on services and products to existing customers, generating revenue. Provided training to new team members. Maintained friendly and professional customer interactions.

Finance Manager, 07/2013 to 07/2016
Lindsay Honda Columbus, OH

Open and closed the store. Receipting cash and credit payments. Addressed customer questions and concerns regarding products, prices and availability. Selling of add-on services to existing customers. Work as team member and leader to provide the highest level of service to customers. Maintained friendly and professional customer interactions.

Sales Consultant, 04/2011 to 06/2013
Performance Chrysler Jeep Dodge Ram Columbus, OH
Education
High School Diploma: 1993
Marysville High School - Marysville, OH
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Experienced Franchise Manager resume

Mashariki Cannon
Summary
Performance driven professional offering extensive experience in program development, implementation and evaluation. Adept in facilitating collaboration with demonstrated ability to manage and accomplish strategic goals and objectives. 
Skills
  • Program Development
  • Program Evaluation 
  • Relationship Building
  • Project Management
  • Group Facilitation 
  • Fiscal Management
  • Stakeholder Engagement
  • Training & Development
Experience
Association Healthy Living Director 11/2012 to Current YMCA of Austin Austin, TX
Work collaboratively with medical community and other stakeholders for coordination of services.
Develop and facilitate communications plan with staff teams and community partners.
Monitor interventions and programs funded by grants to ensure compliance with grantor guidelines.
Evaluate the fiscal administration of grant programs.
Provide overall support to healthy living department employees.
Analyze financial information to ensure all operations are within budget.
Monitor adherence to program fidelity and best practices.
Analyze program data for accomplishment of goals and objectives.
Performs administrative tasks for day to day operations.
Healthy Living Director 03/2011 to 10/2012 YMCA Metropolitan of Fort Worth Fort Worth, TX
Hire, train and supervise program staff.
Facilitate curriculum training for department staff.
Manage recruitment and retention of new and existing program participants.
Performs administrative tasks for the day to day management and coordination of activities.  
Responsible for required data collection and evaluation.
Monitor budget allocations, expenditures and related financial activities.
Manage program schedules and services for staff teams and community partners.
Develop, maintain and nurture relationships with community partners and families. 
Implement menu of need-driven, high quality programs and services.
Program Manager 09/2008 to 09/2010 Dance For Life Houston, TX
Prepare and monitor financial data related to assigned budgets.
Report program progress and results through formal and informal reporting procedures.
Deliver workshops and technical assistance to enrolled schools to facilitate the implementation of programs.
Promote programs within the region to key school and stakeholders through summits and training.
Oversee the preparation and timely submission of grant applications, application amendments.
Monitor interventions funded by grants to ensure compliance with grantor guidelines.
Implement and manage the onsite delivery of the programs within targeted schools.
Identify school health environment and needs related to childhood obesity prevention in the targeted schools.
Cultivate and develop key relationships within targeted districts.
Franchise Owner 06/2006 to 11/2011 Curves Austin, TX
Recruit, hire and supervise personnel.
Monitor budget allocations, expenditures and related financial activities.
Conduct employee performance reviews and disciplinary actions.
Coach and train direct reports to achieve professional development goals.
Develop advertising and marketing strategies for the recruitment of new members. 
Coordinate off-site health and wellness programs and workshops in the community.
Build and maintain positive relationships within the local community.
Prepare, implement and compile data for tour conversion, membership sales and membership retention.
Process accurate and timely completion of payroll records.
Resolve all sensitive staff or customer related issues. 
Education and Training
Bachelor of Science: Kinesiology, Health Promotion Emphasis University of North Texas Denton, TX
Certificate, Nonprofit Leadership & Management Texas Association of Nonprofit Organizations Austin, TX
Affiliations
Manor Independent School District - School Health Advisory Committee 
Education Connection - Literacy Partner  
City of Austin - Chronic Disease Prevention & Control Coalition 
Greater Mount Zion Church - Teen Pregnancy Prevention Ministry Lead 

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