Franchise Owner resume examples

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Skillful Franchise Owner resume

Jodi Hampton
Summary
  • Dynamic multi-faceted business manager with 17 years experience offering a rich blend of operations, accounting, administrative and leadership talents
  • Proficient in CDK, Advent, UCS, Microsoft Office Suite, Google Doc and Google Drive
  • Self-directed, extremely motivated and meticulously organized delivering superior performance along with unprecedented employee retention
  • Strong financial planning with emphasis on forecasting and expense control coupled with solid analytical skills
  • Effective and articulate communicator with an innate ability to build quick rapport
  • Proficient mastering complex assignments with precision while meeting deadlines in a fast-paced environment
  • Loyal, hardworking team player possessing a positive presence in the work place
Professional Experience
Controller
March 2019 to July 2019
Envision Motors West Covina, California
  • Created internal controls, corrective accounting practices and staff training to accurately report financial position
  • Managed daily cash flow between six entities
  • Negotiated vendor pricing and contracts resulting in cost savings of 35% among key suppliers
  • Coordinated the implementation of company wide 401K plan
  • Reviewed account reconciliations and journal entries, resolving discrepancies for accurate monthly financial statement preparation
Business Manager
June 2017 to March 2019
BMW Motorcycles Of Ventura County Newbury Park, California
  • Responsible for all aspects of accounting operations, including monthly financial statement preparation, payroll, quarterly tax returns, daily cash flow analysis, accounts payable and accounts receivable
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
  • Worked in the capacity of General Manager for a three month period with additional responsibilities of advertising campaigns, inventory, customer relations and social media content
Licensed Esthetician, Owner And Operator
January 2003 to Current
Skin Retreat - a place to relax and enjoy Woodland Hills, California
  • Owner and operator of boutique skin care studio
  • Created warm, personable environment with exceptional customer service
  • Expanded client base through marketing, advertising, networking, local events, appearances and donations
  • Profitable since inception
Business Operations Manager
November 2013 to September 2015
AKS Management Reseda, California
  • Provided full range services to the owner of multiple business ventures including a Meineke Repair Shop, An International Market and a start up branding company
  • Created and implemented effective policies and procedures to streamline work flow
  • Hired and trained administrative support staff of 3
  • Responsible for daily deposits, daily financial position reporting, wire transfers and bank reconciliations
  • Managed cross functional website development team of 4 from conception to completion
  • Led planning and implementation of software for sales integration through various web based channels
Business Manager
September 1990 to January 2003
Keyes Motors Incorporated Van Nuys, California

Keyes European Mercedes 1996 - 2003

Keyes Lexus 1990 - 1996


  • Promoted as Mercedes Benz Business Manager
  • Led and managed accounting and administrative department of 15, including hiring, training, objective setting, mentoring and performance management
  • Developed business office protocols for compliance with state, factory and corporate regulations, policies and procedures
  • Responsible for monthly accounting close and complete financial reporting including timely explanations on account variances
  • Facilitated all aspects of HR for 120 employees, including payroll and employee benefits
  • Reconciled general ledger accounts, bank accounts and vehicle physical inventory
  • Prepared all necessary sales tax returns, payroll tax returns, business tax returns, annual W-2's and 1099's
  • Delivered ongoing support to sales and fixed operations including budgets and forecasting
  • Certified California Notary Public
Contract Processor
July 1988 to September 2000

Keyes Toyota


  • Provided ongoing administrative support to Finance Director
  • Prepared accounting and posted new and used vehicle sales to the general ledger
  • Compiled and submitted paperwork of financed automobile contracts to lien holder banks for funding
  • Responsible for processing, submission, tracking and reconciliation of extended service contracts, vehicle insurance, paint protection, life and disability insurance
  • Managed new and used vehicle physical inventory
  • Executed dealership monthly sales tax return
Volunteer Positions

Newbury Park High School

  • 2016 - 2017 Boys Lacrosse Booster Club Treasurer
  • 2015 - 2016 Boys Lacrosse Booster Club Treasurer
  • 2014 - 2015 Boys Lacrosse Booster Club Secretary
  • 2013 - 2014 Boys Basketball Booster Club Event Coordinator

Colina Middle School


  • 2013 - 2014 Conejo Council PTA Executive Vice President
  • 2010 - 2013 PTSA Hospitality Chair
  • 2011 - 2013 Office and Event Parent Volunteer Coordinator
  • 2010 - 2012 Science Department Fund Raising Coordinator
  • 2010 - 2011 6th Grade Room Parent

Westlake Hills Elementary


  • 2010 - 2011 Innovator of Stockings for Troops in Afghanistan (school wide project)

Westlake Elementary


  • 2009 - 2010 5th Grade Culmination Committee Chair
  • 2008 - 2009 Ohana Night Committee Chair
  • 2004 - 2005 1st Grade Play Production Committee Representative
  • 2004 - 2010 Room Parent (in one or both child's classroom)

Youth Sports Recreation and Travel Teams


  • 2004 - 2015 Team Parent for Baseball, Lacrosse, Soccer, Basketball and Football
  • 2008 - 2009 Concession Stand Manager Westlake Braves Football
Certifications
California Notary Public Commission #2160059
Expires: July 16, 2020
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Job-winning Franchise Owner resume

Beth Hisaw
Professional Summary


Results-driven Recruitment and Talent Acquisition professional with 5+ years experience developing and executing recruiting plans within both agency and in-house settings for Corporate roles including Accounting and Finance, Administrative, HR, Marketing, Sales, Procurement, and Director Level positions. Effectively manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, professional associations, networking, and referrals.

Work History
Talent Acquisition Manager, 09/2018 to Current
ProTech Systems Group Inc. Memphis, TN
  • Establish new accounts through networking, industry associations, cold calling and personal visits to potential customers.
  • Responsible for targeting both active and passive candidates to attain top talent for clients in Accounting & Finance, Administration, HR, Marketing, Procurement, Sales, and Executive Level roles.
  • Maintain an active candidate/client pipeline in ATS to strengthen ProTech Systems Group presence in the Mid-South marketplace.
  • Successfully negotiated 20+ contracts and offers between talent and client for direct hire, contract and contract to hire positions to date.
Recruiting Specialist, 12/2016 to 09/2018
Shoemaker Financial Germantown, TN
  • Achieved 130% of annual recruiting goal for new Financial Advisors in 2017.
  • Identified ideal candidates and helped select potential advisor candidates and all staff positions within the firm targets.
  • Developed new centers of influence through local networking events, college recruiting events and local organizations; built strategic partnerships with other recruiting professionals, identifies other sources of candidates to ensure adequate numbers of candidates to meet yearly recruiting goals.
  • Created,planned,and marketed all company networking events to increase company brand recognition and identify new candidates and strategic partnerships.
  • Facilitates full cycle recruiting from sourcing to selection process, testing, contracting and on boarding with management team.
  • Maintained CRM database of candidates and executed drip email marketing campaign.
Regional Account Executive, 11/2015 to 11/2016
CRDN Memphis, TN
  • Achieved 120% of quota for 1st year sales representative in a new territory.
  • Maintained and deepened existing client relationships with contractors, Independent Adjusters, Insurance Adjusters and increase business through networking, referrals and face to face presentations.
  • Developed and generated new client leads through creative prospecting, cold calls, networking, active involvement in industry associations, and prepare CE classes to increase brand awareness and increase sales.
  • Documented sales activities, plan territory route and execution of sales process with CRM system.
Senior Compliance Analyst, 05/2012 to 01/2015
Multimedia Games, Inc. Austin, TX
  • Managed and oversaw all company gaming licenses and regulatory filings.
  • Increased company's growth in footprint by increasing company gaming licenses over 25% year over year consecutively for 3 years.
  • Recruited and built team of 4 Compliance Analysts.
  • Provided strategic cross department planning, along with regularly communicating to Executive Management Team and Board of Directors; including creating licensing reports, compliance reports and department budget.
  • Maintained accurate and detailed records of regulatory correspondence, compliance audits, coordinate investigations and related regulation filings.
  • Prioritized all new and renewal license applications among compliance analysts to ensure consistent workflow and utilize individual contributor's strengths.
  • Created, implemented, administered and enforced all policies and procedures for each regulatory gaming agency including Federal, State and Tribal Acts as liaison with regulatory agencies and outside counsel to submit entity license application.
Executive Assistant, 12/2010 to 05/2012
Multimedia Games, Inc. Austin, TX
  • Provided high-level confidential administrative support to four Executive Leaders and Senior Management team, including the preparation of board materials and management meeting minutes.
  • Prepared agendas for meetings and managed all aspects of meetings to include catering, speakers, and off- site locations for high level meeting s and partner retreats.
  • Maintained Executives calendar, plan and schedule board meetings, teleconferences, expense reports and travel.
  • Planned and coordinated business development events, internal TEAM MGAM company events, holiday parties and more.
  • Acted as a liaison and maintained open lines or communication among senior executives, board members, middle management and administrative staff.
Administrative Assistant, 08/2009 to 12/2009
Multimedia Games, Inc. Austin, Texas
  • Answered, screened and transferred inbound phone calls.
  • Maintained electronic and hard copy filing system.
  • Prepared and modified documents including correspondence, reports, drafts, memos and emails.
  • Scheduled and coordinated meetings, appointments and travel arrangements for Chief Operations Officer.
Office Support, 01/2009 to 08/2009
Robert Half International Austin, TX
  • Provided various administrative support for HomeAway.com and several other companies in the Austin area.
Real Estate Agent/Corporate Recruiter, 01/2006 to 01/2009
CRYE-LEIKE REALTORS Memphis, TN
  • Recruited new agents and held monthly real estate seminars to educate prospects on current industry practices, licensing procedures and company policies.
  • Networked with real estate schools, advertise on-line and in the newspaper to obtain and recruit new referrals.
  • Prepared customized listing presentations including comparative market analysis, marketing plans, home evaluation and personal sales statistics.
  • Created candidate database of more than 500 individuals for use in follow up with e-mail and phone calls.
  • Recruited over 30 new agents in one year while also working as a real estate sales agent, networking with builders and counseling sellers on best practices for sale of their homes.
  • Inducted into the Multi-Million Dollar Club 1st year in business, instrumental in tripling the board average in closed sales for all agents.
  • Earned Crye-Leike Team Club Membership by cross selling ancillary services to provide customers with a one-stop-shopping solution.
Workforce Management Consultant, 03/2008 to 12/2008
ADP Memphis, TN
  • Fortune 500 company offering payroll services to businesses Tri-State Regional Manager for Major Accounts Marketing and Sales of payroll products and human resource software solutions.
  • Top performer in consistently achieving quarterly sales goals Ranked top 10% of new hires for core training program.
  • Developed new business relationships by implementing a top-down sales strategy by targeting top C-Level Executives & Human Resource Directors.
FRANCHISE BUSINESS OWNER, 05/2001 to 04/2008
TCBY Memphis, TN
  • Owned and Operated two national frozen yogurt franchises in Memphis, TN.
  • Handled all daily operations including staffing, training, budgeting, forecasting, inventory control, marketing, quality assurance and franchise agreement and food code compliance.
  • Increased yearly sales by 30% each year for the first 2 years while operating two locations and managing over 30 employees on average.
Technical Skills

Microsoft Office, SharePoint, Smart Office, Salesforce, Bullhorn, and Jobvite

Education
BACHELOR OF CONSUMER SCIENCE: Dietetics, May1998
UNIVERSITY OF MEMPHIS - Memphis, TN
Affiliations
  • Co-Chair Sponsorship's, SHRM, Memphis Chapter, 2018 - Present
  • Ambassador, Greater Memphis Chamber, 2018-Present
  • Executive Committee, 901 Networking, 2016-Current
Certifications

SHRM-SCP Certification- In-Process

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Top Franchise Owner skills

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Experienced Franchise Owner resume

Ivette Morales
Professional Summary

Extensive and successful experience in Marketing & Consumer Products, building brands to drive revenue growth and improve competitive positioning in the marketplace.  Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Bilingual (Spanish / English)

Skills
  • Budget development and management
  • Entrepreneurial, creative & innovative thinking
  • Market research

  • Tax analysis
  • Data trending knowledge
  • Financial analysis
Work History
Marketing And Sales Manager, 05/2013 to 07/2018
KOORI CONCEPT LLC KATY, TX
  • Developed pricing strategies while balancing objectives with customer satisfaction (100% positive feedback)
  • Reviewed input costs that impact products profitability
  • Honored as a " Top seller product" by amazon.com in December 2017
Tax Specialist, 10/2016 to 04/2018
H&R Block Katy, TX
  • Generating business growth through new & existent clients from 30 to 150 clients (2017 vs 2018) and 120% products attached rate.
  • Interviewed clients to collect information to determine exemptions, deductions that are entitled to, in order to increase client retention.
  • Offered clients recommendations to reduce tax liabilities.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits according to due diligence IRS requirements
Marketing Manager, 04/2007 to 03/2013
TEXTILES GAMS, OVEJITA GROUP Caracas, Venezuela

Venezuela's largest designer and  marketer of women's, children's and men's apparel/accessories operating 50 retail locations & supplying 850 clients nationwide.

  • Develop and execute all marketing strategies in support of $120M business across 30 product lines, turning 36M units annually.
  • Successfully implemented Company's first-ever brand book to define brand elements and guidelines for supporting them for consistent communication of the brand position through all channels.
  • Spearheaded television commercial production and executed integrated in-store, digital and traditional media strategy to drive growth in four new products launches.
Marketing Associate, 06/2006 to 04/2007
BBVA BANCO PROVINCIAL Caracas, Venezuela

62M banking institution with presence in 30+ countries.

  • Created and executed marketing strategy for institutional and consumer financial products across bank's 68 product portfolio to retained clients.
  • Played integral leadership role in the re-branding and re-positioning of bank to growth young clients base.
  • Redesigned and launched new Company website with refreshed look and feel and enhanced functionality to align with the more contemporary consumer.
Business Owner, 06/2004 to 05/2006
MOPI GROUP Caracas, Venezuela
  • Business & Financial Management Capitalized on market opportunity and leveraged existing industry relationships to start-up new business venture, supplying branded merchandise for promotional marketing purposes.
  • Within 12-month period, grew key client base to 20+ and generated $273M in annual revenue.
Brand Marketing Coordinator , 2000 to 05/2004
C.A CIGARRERA BIGOTT, BAT Caracas, Venezuela

Second largest tobacco group by global market share with brands sold in 180+ markets.

  • Planned and executed highly creative promotional campaigns to enhance Company profile and brand visibility in competitive market where traditional media channels were legally prohibited.
  • Supported business for Company's Belmont brand, accounting for 50% of total revenue, and developed concept and planned two major experiential marketing events that generated 4,000+ participants.
Education
MBA: Degree-Seeking Student , Expected in 2020
University Of The People - Pasadena, CA
MBA: Marketing Universidad Metropolitana - Caracas, Venezuela
BBA: Management Universidad Metropolitana - Caracas, Venezuela
Certifications

Tax Course - H&R Block ( level 3)

Community Activities

Baker & Ripley, formally Neighborhood Center - Volunteer 
Katy ISD  (Jenks Elementary School) - Volunteer

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