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Ambitious professional looking for an opportunity to use my retail and food vendor experience to launch a career in the hospitality industry. Strong background in all aspects of customer service and support.
Creative professional with extensive project experience from concept to development.
Hand tie-dyed and custom embroider children's clothing. Host tie-dye parties- throughout the Santa Barbara County.
Mobile Hairstylist from color to haircuts- throughout the Santa Barbara County.
Handle all customer service issues via email and chat. Work closely with our new CO warehouse to make sure the business is running smoothly and effectively. Report to CEO weekly.
Ran all of Moscow Copper social media handles which including Twitter, Facebook, Instagram, and Pinterest. Managed all customer reviews on Yotpo and Okendo offering coupons for customer pictures to post reviews.
Grew the Facebook followers from 2,000 to 12,000.
Grew Instagram from 700 to 1,767 organically.
Developed campaigns from concept to execution. Ran contests through contest, giveaways, partnerships, and joint ventures using the Wishpond platform. Up to date with the latest trends/hashtags. Worked with marketing agencies to coordinate blog post, Facebook Ads, etc. Managed Facebook messenger campaigns using ManyChat to drive sales have conceptualized Facebook Live videos. Took photos when needed.
Customer service via phone, email and chat. Dealt with all customer service issues. Placed orders over the phone. Designed photo id cards.
Owner and operator. Sold the business in 2013 to move to Carpinteria.
Started as a hairstylist and bought the business in 2006
Social and Community Marketing
Content Marketing Mastery
Paid Traffic Mastery
Extensive color classes and color techniques.
Responsible for leadership and direction in supporting all franchise operations in the USA. Revenue totaling greater than $900M.
Overall responsibility for directing operational, clinical and sales performance for 22 Home Health locations across two states generating approximately $55M in revenue. Tasked with stabilizing home health platform and improving financial performance through operational efficiencies, while assuring excellent clinical delivery of care, regulatory compliance and quality outcomes.