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Food Service Manager with more than 15 years of experience planning, developing and implementing Menus, Policies, and Staff. Ten years of faith ministry and life coaching people toward their goals and potential. 1 year Behavior Health experience working with patients with substance abuse, homelessness, and mental health challenges.

  • Seasoned manager
  • Skillful kitchen staff trainer
  • Kitchen team development
  • Kitchen cleanliness and organization
  • Effective time manager
  • Creative problem solving
Education and Training
High School Diploma Henryetta High School Henryetta, OK, United States General, 1987
Genesis Recovery Services, Inc Behavioral Health Technician | Anchorage, Alaska 12/2019 to Current
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Assisted with client activities, support groups and field trips.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Learned to recognize behaviors associated with substance abuse.
  • Completed Peer support and billing reports daily.
  • Developed relationships with staff to enhance team collaboration.
  • Counseled patients, discussed substance use and Life Challenges.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Brown Jug Liquor/Bush Department Assistant Manager | Anchorage, AK 05/2018 to 05/2019
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Evaluated employee performance and developed improvement plans
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Delegated daily tasks to team members to optimize team productivity
Kaiyuh Services Inc/Chiulista Services LLC Program Manager | Anchorage, AK 06/2014 to 01/2018
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
  • Prepared and led food service training programs to teach staff team work, kitchen skills, and customer service
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
  • Priced and ordered food products, kitchen equipment and food service supplies
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
ChiulistaKaiyuhShaundyLower Kuskokwim School District Central Kitchen Manager | Bethel, AK 08/2010 to 06/2014
  • Teamed with the School Site Administrator to develop and operate a central kitchen program for area schools.
  • Prepared and cooked fresh homemade breakfast and lunch menu items for 600 plus students, faculty and staff.
  • Prepared and cooked menu items for catered events for Native Corporations and local special events sponsored by the School District.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
This resume is created in 7 minutes.
Experienced dish room worker, with some attention to food prep, looking to find employment in this field to utilize my skills and abilities.
  • Reliable and punctual
  • Team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long periods of time
  • Excellent multitasking
  • Engaging personality
Education and Training
Heuvelton Central School | | Heuvelton, NY, United States Career Development and Occupational Studies Commencement Credential 2019
North West Tech BOCES | Ogdensburg, NY Culinary Arts 2019

ServSafe Certification (2018)

NOCTI (2019)

Level one - Foundations of Restaurant Management & Culinary Arts (2018)

Senator Patty Ritchie Health Fair (2017-2019)

Regents Dinner (2018-2019)

Kiwanis Desserts (2018)

CHMC Festival of Trees

Canton Methodist Church Meal Program

Weekly Staff Lunch

Advisory Dinner (2019)

Volunteer Work Experience
Buster's Sports Bar & Restaurant | Ogdensburg, NY Kitchen Assistant 04/2019 - 06/2019

Weighs out servings and package
Wraps and weighs out meats to various amounts
Wraps cheeses and potatoes
Chops vegetables for soups and salad bar

Fills and empties Industrial dishwasher

Hosmer's Marina | Ogdensburg, NY Dishwasher/Food Prep 01/2019 - 03/2019

Set up sinks and sanitizer
Washed, sanitized and put away dishes
Filled condiments
Weighed and wrapped meats

This resume is created in 7 minutes.
Professional Summary

Well-qualified Customer Service Professional with strong communication and office skills in promoting positive experiences.

  • Customer service skills
  • Strong verbal communication
  • Computer skills
  • Appointment Manager
  • Cashier
  • Inventory
  • Supervisor skills
  • Organizational
  • Attention to detail
  • Self-motivated
  • Multi-tasking
  • Data entry
  • Credit card processing
  • Quick learner
  • Good listening skills
  • Medical terminology knowledge
Work History
Customer Service Representative, 12/2017 to 04/2019
H&R BlockOxford, AL
  • Answered, screened and forward incoming telephone calls
  • Greeted customers entering office to assist them
  • Scheduled appointments through Appointment Manager
  • Confirmed appointments via telephone
  • Operated a POS system to facilitate payment for services
  • Balanced cash drawer and made night deposits
Social Service Supervisor, 08/2002 to 09/2015
State of Alabama Department of Human ResourcesAnniston, Alabama
  • Supervising Caseworkers and clerical staff for adults and children
  • Reviewing case records and reports
  • Training and evaluating staff
  • Recruiting and training Foster and Adoptive Parents
  • Providing customer service to families and community
  • Supervising staff in licensing Family & Group Day Care Homes
  • Supervising staff in approving Foster and Adoptive Homes
  • Organized Appreciation events for Foster and Adoptive Parents
  • Data entry
Service Social Worker, 08/1988 to 08/2002
State of Alabama Department of Human ResourcesAnniston, Alabama
  • Investigating child and adult abuse cases
  • Interviewing and assessing clients need for services
  • Completing Home Evaluations and court reports
  • Testifying in Court
  • Licensing Family and Group Day Care Homes
  • Approving Foster and Adoptive Family Homes
  • Arranging nursing home placement for adults in need
  • Arranging medical appointment for adults and children
  • After-hours coverage
Bachelor of Arts: Political Science Minor Psychology The University of Alabama - Tuscaloosa, AL
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Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of New York City buildings, including bathrooms, classrooms, office areas, machine rooms, etc. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and efficient results. Seasoned worker with expertise in cleaning, stocking and maintaining of facilities. Capable of maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

  • Fast learner
  • Computer proficient
  • Strong team player
  • Supervisory experience
  • Building maintenance
  • Problem solving
  • Machine servicing
  • HVAC experience
  • Boiler experience
  • Have own hand/power tools
  • Good multitasker
  • Good judgment
  • General math skills
  • Strong written and verbal communication skills
  • Valid NYS driver's license
  • Safety procedures knowledge
  • Dependable and reliable
  • Possesses a reliable vehicle
  • Building maintenance
Work History
07/2019 to Current
Maintenance Worker NYCHA STATEN ISLAND, New York
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality ( stoves, refrigerators, toilets, sinks, light fixtures, windows, etc.)
  • Plumbing (clearing stoppages in sink & toilets, repairing and changing pipe work, removing and setting toilets, etc.)
  • Basic Electrical work (changing outlets, switches, light fixtures, etc.)
  • Mold Inspections & Training
  • RRP Training
  • Carpentry (installation of door locks/cylinders, door repairs, cabinet repair, etc.)
  • Quickly responded to emergency service calls regarding malfunctioning equipment or flooding and completed repairs effectively.
  • Frequent classes on safety and proper procedures
08/2012 to Current
President/Technician Tri Boro Pest Elimination Inc. 235 Preston Avenue
  • Provided outstanding customer service.
  • Attended yearly safety meetings to ensure safety.
  • Accurately read, understood, and carried out written instructions.
  • Mixed and applied chemicals inside and outside of private homes and commercial buildings
  • Drilled through concrete/tile floors inside and outside of private homes and commercial buildings
  • Attended continuing education courses for license
  • Maintenance on machines and tools of the trade
  • Directed staff and managed budget annually.
03/2017 to 07/2019
Cleaner Intermediate School 49 Berta A. Dreyfus STATEN ISLAND, NY
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed waste paper and other trash from the premises to designated area.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Polished all metal hardware fixtures.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Swept and washed all hard surface floors.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Polished glass surfaces and windows.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Returned emptied garbage receptacles to their proper locations.
  • Transported cleaning products and equipment to and from the utility rooms.
  • Painting
07/2012 to 07/2018
Exterminator NYC Department of Education 44-36 Vernon Blvd. Long Island City, NY 11101
  • Provided outstanding customer service.
  • Building inspections
  • Educated clients on proper integrated pest management
  • Written detailed reports
  • Applied chemicals to commercial buildings
  • Accurately read, understood, and carried out written instructions.
  • Attended monthly safety meetings to ensure safety.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Drove to multiple locations in a timely fashion
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
06/2011 to 01/2018
Laborer CNR Contracting LLC STATEN ISLAND, NY
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Inspected machine parts for conformance to product specifications.
  • Painting, Taping, Staining, Corking
  • Repaired wiring, plumbing, equipment, and machinery.
  • Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
  • Ensured proper installations through accurate reading of blueprints.
  • Maintained positive relationships with all customers.
  • Performed basic machine set up.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
New Dorp High School - 465 New dorp Lane, Staten Island NY 10306
Completed 30 HRS: Pest Control
Staten Island School of Pesticide Training - Staten Island NY
Refrigeration Machine Operator Course: Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Turner Trade School - 145 West 30th St. NY NY 10001
  • CPR Certified
  • NYS Commercial Pesticide License Certifications : 7A, 7C, 7F
  • NYFD Certificates Of Fitness : A35, P99, S95, S12, S13
  • Universal Certification
  • NYFD RMO Q99 Certification
  • RRP Certification
This resume is created in 7 minutes.

Experienced project manager with more than 25 years experience in the multi media, event and service industry. Skilled knowledgeable and detail oriented. Highly consumer-centric with excellent relationship building skills as evidenced by achievement in building more than 700 new customer accounts in the past 13 years, primarily through referrals. Strong sales and marketing skills to build new business and cultivate existing customers. Self confident, organized and motivated. Work well under pressure. Bring creativity and aloha spirit to all endeavors.

Relocation and Logistics Consultant, Alfa Relocations, December 2015-February 2018 Copenhagen, Denmark
  • International relocation and immigration coordinator.
  • arrange the necessary immigration documentation/permits for Assignees
  • Act as primary contact for Corporate Assignees / HR contacts
  • Consult directly with the assignee and corporate client to explain the process and time lines
  • Liaise with Service Partners including movers, schools and housing
Co-Founder, Concept Developer, Chef, The American Pie Company, May 2015-December 2017 Copenhagen, Denmark
  • Created and implemented Scandinavia's first American style pie concept cafe.
  • Marketing, branding and vendor relations.
  • Designed and implemented professional kitchen and cafe, recipe development, staff recruitment and training. 
  • Coordination and execution of daily food production and service, special events and catering services.
Owner/Executive Producer, GraceLand Productions, February 2003-December 2014 Copenhagen, Denmark
  • Commission and production of events, still photography and multimedia across 201 titles on a worldwide scale.
  • Working with international clients to deliver individually tailored content.
  • Implementing marketing strategies for select clients and artists.
  • Negotiated permits, contracts, venues, transportation, hotel rooms, F&B.
  • Maintained a portfolio of vendors/clients, serving as primary point of contact both on the client and the creative side.
  • Structuring, management, creative direction & budget control.
  • Scandinavian Regional Exec. Producer for Image Source; UK based image bank company.
Artist Management, Freda Scott Represents, March 1999-April 2001 San Francisco, California
  • Management of professional photographers, illustrators and font designers.Direct liaison between clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists.
  • Created and executed marketing materials, maintained database.
  • Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.
Artist Management, Artist Untied, October 1998-March 1999 San Francisco, California
  • Artist management, production and schedule coordinator for set builders, hair and make-up artists and interiors stylists.
  • Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists.
  • Created and executed marketing materials, maintained database.
  • Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.
Kitchen Manager/Lead Baker, Cafe Ladro, September 1998-October 1999 Seattle, Washington
  • Responsible for the daily operations of the kitchen and recipe development.
  • Special services for coordination of catered events and or special orders.
Director of Events & Catering, Taj Campton Place Hotel, July 1995-November 1997 San Francisco, California
  • Responsible for overall organization, operations and execution of commissioned events on property including the Michelin Star restaurant.
  • Seamlessly planned, designed & directed the execution of corporate, social and private events (meetings, holiday events, weddings, birthday parties, Mitzvahs) for prestigious clients, ranging in size from 12-500.Maintained a portfolio of vendors/clients, serving as primary point of contact.Created and managed budgets of $50,000 for events.
Club Level Concierge, Ritz Carlton Mauna Lani, January 1993-March 1995 Waikoloa, Hawaii
  • Apprentice work under guest chef Wolfgang Puck (Big Island Bounty).
  • Club Level Manager, responsible for five food and beverage presentations daily.
Banquet Sous Chef, Glen Ellen Winery, May 1992-March 1993 Glen Ellen, California
  • Organized and catered events of up to 1000 people.
  • Specialized in daily food and wine pairing.
Education and Training
University of Oregon, BA, , Eugene Oregon USA
Santa Rosa High School, , Santa Rosa California USA
Hawaii Prepatory Academy, , Waimea Hawaii USA
2018 Author-"State of Grace"
2015 Author-"Kaffe og Kage" (Coffee & Cake)
2015 Author- "American Diner"
2014 Author- "American Pie"
2012 nominated for Best European Cook Book by Gourmet
2012-2016 Featured in Mad og Venner "Food and Friends" 8 issues
2012-2016 Featured in Mad og Bolig "Food and Home" 4 issues
This resume is created in 7 minutes.
Professional Summary
     Hardworking and motivated professional looking to transition from active U.S. Coast Guard duty to the civilian workforce. Highly motivated and a tenaciousness, goal oriented worker. Actively seeks additional responsibilities and resolves problems quickly and efficiently. Received above average commendations during employee evaluation periods, including extremely positive citations for professionalism, integrity, and initiative. 
     A talented, self-sufficient, team-oriented leader ready to showcase skills who possesses an exceptional ability to communicate and an unsurpassed work ethic.
  • Adept multi-tasker
  • Five years extensive customer service.
  • Quick learner
  • Licensed alcohol service (TX)
  • Effective communication
  • Thrives in fast-paced environment
  • Engaging personality
  • Strong customer relations
  • Problem solver
  • Managerial experience and team leader
  • Food presentation
  • Quick problem solver
Work History
Host/Server, 10/2013 to 05/2014
Kohnami Sushi Brownsville, TX
    Server and guest host for high-end sushi restaraunt responsible for seating guests, taking orders and serving food and alcohol, and preparing drinks and certain dishes.
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Monitored guest for intoxication and immediately reported concerns to management.
  • Quickly set up and cleared tables and stocked all service stations.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Ensured liquor was secured at the end of shifts.
  • Refused service to intoxicated guests.
  • Adhered to state laws regarding alcoholic beverage service.
Kitchen Hand ("Mess Cook"), 08/2014 to 08/2015
United States Coast Guard Kodiak, AK

     Kitchen staff aboard a U.S. Coast Guard vessel responsible for service of food to patrons and maintenance of military kitchen and dining facilities.

  • Cleaned and inspected galley equipment, kitchen appliances, and work areas.
  • Cleaned and organized eating, service, and kitchen areas.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly
  • .Filled beverage and ice dispensers.
  • Mopped floors and cleaned walk-in refrigerators and storage areas.
High School Diploma: July 2013
South Texas Academy for Medical Professions - Olmito, TX
This resume is created in 7 minutes.

Reliable team member with 2 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

  • Money handling
  • Cleaning skills
  • Equipment operation
  • Customer service
  • First Aid/CPR
  • Organization
09/2019 - Current Tim Horton's Brantford , ON
Team Member
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Operated the drive-thru window and sales register quickly and efficiently.
  • Preformed all positions responsibilities.
  • Prepared all food items within a 2-3 minute time frame.
  • Unloaded delivery trucking promptly restocked store.
09/2018 - 07/2019 Shoppers Drug Mart Brantford, ON
  • Pleasantly help customers by finding requested items.
  • Organize, clean and maintain store to create inviting and warm atmosphere for customers.
  • Operate cash registers, scanners and computers to itemize and total customer purchases.
  • Update signage to reflect current prices and help promote target merchandise.
  • Maintain and organize store displays to enhance product visibility.
  • Help customers complete purchases, including processing payments and bagging items.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and store offerings.
07/2017 - 09/2017 The Marconi Cultural and Event Centre Sault S Marie, ON
Kitchen Helper

Set up and performed initial prep work for food items such as soups, sauces, and salads.

07/2017 - 09/2017 The Marconi Cultural and Event Centre Sault S Marie, ON
Maintenance Set tables for events, vacuumed floors and cleaned as required.
2020 Brantford, ON
High School Diploma in General North Park Collegiate Vocational School
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Professional Summary
To secure a full-time summer job position that would allow myself to showcase my interpersonal skills as well as values, while gaining experience in the job market.
- Self-motivated; able to set and achieve goals.- Possess natural leadership skills.- Quick learner and eager to learn new skills.
- Enthusiastic, adaptable and reliable.- Works well independently as well as in a team environment.- Positive attitude towards work as well as peers and cliental.
Work History
Laborer , 06/2016 to 08/2016
Ranstad Brantford, Ontario
Was responsible for packaging and unpacking boxes of merchandise, scanning merchandise and putting away on shelves, and counting merchandise.
Hostess , 05/2016 to 06/2016
Gus and Guidos Brantford, Ontario
Responsible for greeting, and escorting guests to their assigned table as well as offering additional services such as beverages while they waited to be served. Additionally, was responsible for answering the phone and dealing with cliental concerns.
Swim Instructor, WRMS Swim Club Brantford, Ontario
Taught children simple swimming skills, as well as supervising them in the pool during free time.
Kitchen worker, 06/2015 to 08/2015
Zander's Fire and Grill Lounge Brantford, Ontario
Stocked, chopped and prepared food supplies.Responsible for cleaning and keeping the kitchen a clean, working environment.

Bachelor of Arts: Sociology and Psychology , Current
Acadia University - Wolfville, Nova Scotia
Currently in second year attending Acadia University for Sociology and Psychology, with a minor in legal studies.
Volunteer Experience - 2010 to 2016

Halloween for Hunger - 2010 to 2012

Christmas Community Support - 2013 to 2014

Myrtleville Museum March Break Camp - 2015

Neighbors Helping Neighbors Wolfville - 2015, 2016

This resume is created in 7 minutes.
Professional Summary
Customer service professional dedicated to effective team management and customer satisfaction.
  • Exceptional interpersonal communication
  • Skilled trainer
  • Excellent time management skills
  • Customer Relationship Management Software (CRM)
  • Effective problem solver
Work History
11/2016 to Current
Kitchen worker Austin Street Center 2929 Hickory St.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.

Asst. Banquet Manager Plymouth Sheraton Hotel Plymouth, MA
  • Met all customer call guidelines including service levels, handle time and productivity.

Asst. Banquet Manager Stuffer President Hotel Houston, TX
  • Cross-trained and backed up other customer service managers.

Banquet Manager Double Tree Hotel Houston, TX
  • Met all customer call guidelines including service levels, handle time and productivity.

High School Diploma: El Centro College - Dallas, Tx
Additional Information
References : Sam Hall Kitchen Manager
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To obtain a position as a neuropsychiatrist in an urban medical practice.
  • Honest, trustworthy and punctual
  • Works well as part of a team
  • Energetic, friendly and enthusiastic
  • Excellent research skills
  • Creative problem solving
  • Strong communication skills
Work History
Kitchen Worker, 11/2017 to Current
Bluemont Vineyard Bluemont, VA
  • Prepared specialty foods following specific methods that required quick prep time.
  • Verified that prepared food met all standards.
  • Greeted customers and provided excellent customer service.
  • Performed all position responsibilities accurately and in a timely manner.
Babysitter, 05/2013 to Current
Self-employed Loudoun, VA
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Closely monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.
High School Diploma: 2019
Musselman High School - Inwood, WV
  • Coursework includes: Honors English, math, history and science and AP courses in English and history
  • Currently in Spanish four
  • Spanish Honors Society
Honors and Awards
  • Berkeley County  Social Studies fair, honorable mention (2017)
  • Golden apple (2015,2016,2017)
  • Achieving Applemen (2015, 2016, 2017)
  • Spanish Honors Society (2017-)
  • Vivid Image show choir (2015, 2016)