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Food Service Manager with more than 15 years of experience planning, developing and implementing Menus, Policies, and Staff. Ten years of faith ministry and life coaching people toward their goals and potential. 1 year Behavior Health experience working with patients with substance abuse, homelessness, and mental health challenges.

  • Seasoned manager
  • Skillful kitchen staff trainer
  • Kitchen team development
  • Kitchen cleanliness and organization
  • Effective time manager
  • Creative problem solving
Education and Training
High School Diploma Henryetta High School Henryetta, OK, United States General, 1987
Genesis Recovery Services, Inc Behavioral Health Technician | Anchorage, Alaska 12/2019 to Current
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Assisted with client activities, support groups and field trips.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Learned to recognize behaviors associated with substance abuse.
  • Completed Peer support and billing reports daily.
  • Developed relationships with staff to enhance team collaboration.
  • Counseled patients, discussed substance use and Life Challenges.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Brown Jug Liquor/Bush Department Assistant Manager | Anchorage, AK 05/2018 to 05/2019
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Evaluated employee performance and developed improvement plans
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Delegated daily tasks to team members to optimize team productivity
Kaiyuh Services Inc/Chiulista Services LLC Program Manager | Anchorage, AK 06/2014 to 01/2018
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
  • Prepared and led food service training programs to teach staff team work, kitchen skills, and customer service
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
  • Priced and ordered food products, kitchen equipment and food service supplies
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
ChiulistaKaiyuhShaundyLower Kuskokwim School District Central Kitchen Manager | Bethel, AK 08/2010 to 06/2014
  • Teamed with the School Site Administrator to develop and operate a central kitchen program for area schools.
  • Prepared and cooked fresh homemade breakfast and lunch menu items for 600 plus students, faculty and staff.
  • Prepared and cooked menu items for catered events for Native Corporations and local special events sponsored by the School District.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
This resume is created in 7 minutes.
Experienced dish room worker, with some attention to food prep, looking to find employment in this field to utilize my skills and abilities.
  • Reliable and punctual
  • Team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long periods of time
  • Excellent multitasking
  • Engaging personality
Education and Training
Heuvelton Central School | | Heuvelton, NY, United States Career Development and Occupational Studies Commencement Credential 2019
North West Tech BOCES | Ogdensburg, NY Culinary Arts 2019

ServSafe Certification (2018)

NOCTI (2019)

Level one - Foundations of Restaurant Management & Culinary Arts (2018)

Senator Patty Ritchie Health Fair (2017-2019)

Regents Dinner (2018-2019)

Kiwanis Desserts (2018)

CHMC Festival of Trees

Canton Methodist Church Meal Program

Weekly Staff Lunch

Advisory Dinner (2019)

Volunteer Work Experience
Buster's Sports Bar & Restaurant | Ogdensburg, NY Kitchen Assistant 04/2019 - 06/2019

Weighs out servings and package
Wraps and weighs out meats to various amounts
Wraps cheeses and potatoes
Chops vegetables for soups and salad bar

Fills and empties Industrial dishwasher

Hosmer's Marina | Ogdensburg, NY Dishwasher/Food Prep 01/2019 - 03/2019

Set up sinks and sanitizer
Washed, sanitized and put away dishes
Filled condiments
Weighed and wrapped meats

This resume is created in 7 minutes.
Professional Summary

Well-qualified Customer Service Professional with strong communication and office skills in promoting positive experiences.

  • Customer service skills
  • Strong verbal communication
  • Computer skills
  • Appointment Manager
  • Cashier
  • Inventory
  • Supervisor skills
  • Organizational
  • Attention to detail
  • Self-motivated
  • Multi-tasking
  • Data entry
  • Credit card processing
  • Quick learner
  • Good listening skills
  • Medical terminology knowledge
Work History
Customer Service Representative, 12/2017 to 04/2019
H&R BlockOxford, AL
  • Answered, screened and forward incoming telephone calls
  • Greeted customers entering office to assist them
  • Scheduled appointments through Appointment Manager
  • Confirmed appointments via telephone
  • Operated a POS system to facilitate payment for services
  • Balanced cash drawer and made night deposits
Social Service Supervisor, 08/2002 to 09/2015
State of Alabama Department of Human ResourcesAnniston, Alabama
  • Supervising Caseworkers and clerical staff for adults and children
  • Reviewing case records and reports
  • Training and evaluating staff
  • Recruiting and training Foster and Adoptive Parents
  • Providing customer service to families and community
  • Supervising staff in licensing Family & Group Day Care Homes
  • Supervising staff in approving Foster and Adoptive Homes
  • Organized Appreciation events for Foster and Adoptive Parents
  • Data entry
Service Social Worker, 08/1988 to 08/2002
State of Alabama Department of Human ResourcesAnniston, Alabama
  • Investigating child and adult abuse cases
  • Interviewing and assessing clients need for services
  • Completing Home Evaluations and court reports
  • Testifying in Court
  • Licensing Family and Group Day Care Homes
  • Approving Foster and Adoptive Family Homes
  • Arranging nursing home placement for adults in need
  • Arranging medical appointment for adults and children
  • After-hours coverage
Bachelor of Arts: Political Science Minor Psychology The University of Alabama - Tuscaloosa, AL
This resume is created in 7 minutes.
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of New York City buildings, including bathrooms, classrooms, office areas, machine rooms, etc. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and efficient results. Seasoned worker with expertise in cleaning, stocking and maintaining of facilities. Capable of maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

  • Fast learner
  • Computer proficient
  • Strong team player
  • Supervisory experience
  • Building maintenance
  • Problem solving
  • Machine servicing
  • HVAC experience
  • Boiler experience
  • Have own hand/power tools
  • Good multitasker
  • Good judgment
  • General math skills
  • Strong written and verbal communication skills
  • Valid NYS driver's license
  • Safety procedures knowledge
  • Dependable and reliable
  • Possesses a reliable vehicle
  • Building maintenance
Work History
07/2019 to Current
Maintenance Worker NYCHA STATEN ISLAND, New York
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality ( stoves, refrigerators, toilets, sinks, light fixtures, windows, etc.)
  • Plumbing (clearing stoppages in sink & toilets, repairing and changing pipe work, removing and setting toilets, etc.)
  • Basic Electrical work (changing outlets, switches, light fixtures, etc.)
  • Mold Inspections & Training
  • RRP Training
  • Carpentry (installation of door locks/cylinders, door repairs, cabinet repair, etc.)
  • Quickly responded to emergency service calls regarding malfunctioning equipment or flooding and completed repairs effectively.
  • Frequent classes on safety and proper procedures
08/2012 to Current
President/Technician Tri Boro Pest Elimination Inc. 235 Preston Avenue
  • Provided outstanding customer service.
  • Attended yearly safety meetings to ensure safety.
  • Accurately read, understood, and carried out written instructions.
  • Mixed and applied chemicals inside and outside of private homes and commercial buildings
  • Drilled through concrete/tile floors inside and outside of private homes and commercial buildings
  • Attended continuing education courses for license
  • Maintenance on machines and tools of the trade
  • Directed staff and managed budget annually.
03/2017 to 07/2019
Cleaner Intermediate School 49 Berta A. Dreyfus STATEN ISLAND, NY
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed waste paper and other trash from the premises to designated area.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Polished all metal hardware fixtures.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Swept and washed all hard surface floors.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Polished glass surfaces and windows.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Returned emptied garbage receptacles to their proper locations.
  • Transported cleaning products and equipment to and from the utility rooms.
  • Painting
07/2012 to 07/2018
Exterminator NYC Department of Education 44-36 Vernon Blvd. Long Island City, NY 11101
  • Provided outstanding customer service.
  • Building inspections
  • Educated clients on proper integrated pest management
  • Written detailed reports
  • Applied chemicals to commercial buildings
  • Accurately read, understood, and carried out written instructions.
  • Attended monthly safety meetings to ensure safety.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Drove to multiple locations in a timely fashion
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
06/2011 to 01/2018
Laborer CNR Contracting LLC STATEN ISLAND, NY
  • Provided outstanding customer service.
  • Accurately read, understood, and carried out written instructions.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Inspected machine parts for conformance to product specifications.
  • Painting, Taping, Staining, Corking
  • Repaired wiring, plumbing, equipment, and machinery.
  • Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
  • Ensured proper installations through accurate reading of blueprints.
  • Maintained positive relationships with all customers.
  • Performed basic machine set up.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
New Dorp High School - 465 New dorp Lane, Staten Island NY 10306
Completed 30 HRS: Pest Control
Staten Island School of Pesticide Training - Staten Island NY
Refrigeration Machine Operator Course: Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Turner Trade School - 145 West 30th St. NY NY 10001
  • CPR Certified
  • NYS Commercial Pesticide License Certifications : 7A, 7C, 7F
  • NYFD Certificates Of Fitness : A35, P99, S95, S12, S13
  • Universal Certification
  • NYFD RMO Q99 Certification
  • RRP Certification