Lead Sales Associate resume examples

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Skillful Lead Sales Associate resume

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Brianna Barr
Professional Summary

Experienced customer service associate professional with strong leadership and relationship-building skills.


Skilled customer service associate with experience in the wawa industry.


Experienced server with over 3 years of experience in Chilis inc. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Conflict resolution
  • Staff development
  • Client assessment and analysis
  • Self-motivated
  • Strong verbal communication
  • Powerful negotiator
  • Extremely organized
  • Team leadership
Work History
SERVER, 04/2017 to Current
 Chili's Grill & Bar – Cincinnati, OH
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Successfully acquired an average of some new customers per month, generating growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Sales Consultant, 11/2018 to 01/2019
 Signet jewelers – Cincinnati, OH
Lead Barista, 03/2017 to 07/2017
 Scrumbles cafe – Montgomery, OH
  • Made and served multiple café beverages per day with speed, quality and consistency.
  • Memorized recipes for multiple specialty coffee beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Accurately took to-go and special orders via phone.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated coworkers and customers about new products.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Served individually made coffee drinks to over multiple customers daily.
  • Memorized ingredients and recipes for multiple specialty drinks.
Barista, 08/2018 to 12/2018
 Starbucks Corp – Cincinnati, OH
  • Made and served numerous café beverages per day with speed, quality and consistency.
  • Complied with standards for merchandising, stocking and storing product.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Served individually made coffee drinks to over numerous  customers daily.
  • Memorized ingredients and recipes for numerous specialty drinks.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
Customer Service Associate and Shift Leader, 06/2014 to 02/2017
 Wawa Inc. – Egg Harbor City, New Jersey
  • Trained multiple employees in multiple months.
  • Memorized ingredients and recipes for multiple specialty drinks.
  • Served individually made coffee drinks to over multiple customers daily.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Achieved sales goals and service performance requirements of $amount through new customer sales.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Managed customer relations and customer service through daily communication and interaction.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
Food Runner , 09/2016 to 11/2016
 Chickies and Petes – Egg Harbor Township, New Jersey
 My responsibility as a food runner was to check and make sure all the food was properly prepared and carry out as many dishes as I was capable of to the server and the tables if needed while providing great customer service.
Assistant teacher, 03/2017 to 11/2017
 Rainbow Child Care Center – West Chester , OH
  • Maintained safety and security of all youth under care.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Created new lesson plans based on course objectives.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Planned, implemented, monitored and assessed classroom instructional program.
Education
High School Diploma: 2016
 Cedar Creek High School - Egg Harbor City, New Jersey

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Job-winning Lead Sales Associate resume

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Angeline Vickers
Objective

Focused Account Executive proudly offering a background in lead generation and efficiently resolving customer issues. Courteous and cordial with the desire to increase business opportunities through outstanding marketing initiatives, effective communication skills and a dedication to customer service.

Skills
  • Merchandising plan development
  • Pricing standards
  • Personnel training and development
  • Exact Software
  • Organized
  • Signage updates
  • Loss prevention
  • Product expertise
  • Store planning and design
  • Sales abilities
  • Flexible
  • Cash handling accuracy
  • Reliable and dependable
Experience
04/2017 - 04/2019 Account Manager First solution security | Atlanta, Georgia
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Provided onsite training
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings
  • Generated new accounts by implementing effective networking and content marketing strategies
  • Assisted [3] clients per day through email, phone, online presentations, screen-share and in-person meetings
  • Possesses excellent customer service skills
  • Possesses strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Possesses strong communication skills
11/2011 - 01/2017 Store Manager Rent-A-Center | Hinesville, Georgia
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
  • Delegated work to employees based on shift requirements, individual strengths and unique training
  • Interviewed, hired, supervised and trained [6] employees and instituted mentoring program to develop skills, leadership and employee excel ePossesses excellent customer service skills
    Able to work a flexible schedule to support business needs
    Possesses strong organizational skills with attention to detail
    Capable of handling multiple tasks at one time
    Able to respond appropriately to changes in direction or unexpected situations
    Possesses strong communication skills
    Capable of lifting heavy objects with or without reasonable accommodation
    Works effectively with peers and supervisors to accomplish tasks
    Retail customer experience preferrednce
12/2008 - 02/2011 Sales Associate Academy Sports And Outdoors | Houma, LA
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
  • Coached team members on security risks and loss prevention to aid in mitigating store theft
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
11/2006 - 09/2008 Sales Associate New York And Company | Atlanta , GA
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
01/2005 - 10/2007 Supervisor 7th Beauty Supply | Atlanta , GA
  • Reviewed customer data to assess current issues and determine potential solutions
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Provided every customer with professional and polite support for sales and service needs
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy
Certifications

Twic card 2018-2023

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Experienced Lead Sales Associate resume

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Amani Williams
Professional Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Skills
  • Critical thinker
  • Pleasant demeanor
  • Works well under pressure
  • Cash drawer management
  • File Organization
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Accurate and detailed
Work History
Assistant Teacher Aug 2019 - Current
KinderCare Learning Centers Inc. Virginia Beach, VA
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
Sales Associate Feb 2018 - Apr 2019
Macy's Virginia Beach, VA
  • Processed customer orders and accurately entered into order system
  • Welcomed customers into the store and helped them locate items
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register
  • Tracked stock using company inventory management software.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Maintained records related to sales, returns and inventory availability.
Jewlery Sales Associate Jun 2017 - Mar 2018
Walmart Virginia Beach, VA
  • Applied excellent communication skills and ability to establish rapport to close sales and meet targets.
  • Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals.
  • Maintained records related to sales, returns and inventory availability.
  • Skillfully prepared merchandise for distribution and placement across sales floor.
  • Accepted and processed returns.
Brand Representative Aug 2016 - Apr 2017
Altar'd State 701 Lynnhaven Mall Virginia Beach, VA 23452
  • Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals
  • Assisted customers in finding suitable products to meet their needs
  • Educated customers on different products
  • Maintained Cleanliness of the store
  • Handled and processed cash and credit card transactions.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
LPN: Nursing Medical Careers Institute Virginia Beach, VA
High School Diploma Green Run High School Virginia Beach, VA

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