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Professional Profile
Results-oriented manager successful in building and motivating dynamic teams. Equipped with extensive experience driving company growth through by identifying loss prevention and inventory control best practices. 
Skill Highlights
  • Inventory management
  • Retail merchandising 
  • Team leadership 
  • Operations management
  • Complex problem solving
  • Employee training
  • Loss prevention comprehension
  • Store operations
  • ERP and WMS distribution systems
  • Imports and exports
  • Manufacturing and warehouse procedures
  • Global logistics
Experience
International Lead Jan 2018 to Current
 Paragon 28 － Englewood, CO
  • Communicates to leadership department updates and project developments on a routine basis.
  • Partner with the Purchasing team on inventory availability and shippable product.
  • Ensures the day to day priorities of the Distribution Center, as they relate to International order processing, are met and the team is working cohesively and efficiently.
  • Responsible for training and ongoing development of International order processing personnel.
  • Compiles and maintains manual or computerized records such as material inventory, in process production reports, and status of material locations.
  • Enter International orders in ERP and ensure their pick, pack and ship accuracy.
  • Prepare all necessary shipping documentation and ensure that shipments are tracked to destination.
  • Package materials and equipment ensuring that International shipping documentation is accurate and materials are protected adequately for shipment.
Distribution Coordinator May 2017 to Jan 2018
 Paragon 28 － Englewood, CO
  • Accurately and efficiently fulfills customer orders
  • Cleans and builds kits according to business demands and build schedules
  • Clearly communicates order status to the sales field
  • Maintains correct inventory through cycle counts
  • New product receiving and accurate processing.
Store Manager Aug 2014 to Mar 2017
 Big 5 Sporting Goods － Beaverton, OR
  • Worked closely with district manager to formulate and build a plan of action for daily increase of store sales.
  • Addressed customer inquiries and resolved complaints.
  • Reorganized the sales floor to balance company demands and customer satisfaction.
  • Completed weekly schedules according to payroll policies.
  • Directed and supervised employees engaged in sales, inventory management and reconciling POS transactions. 
  • Maintained daily log of business statistics.
  • Trained staff to deliver outstanding customer service.
  • Addressed and corrected policy infractions
  • Managed store security needs in a tactful and effective manner.
First Assistant Manager Jan 2013 to Sep 2014
 Big 5 Sporting Goods － Tigard, OR
  • Completed a series of training sessions to advance from Assistant Manager to Relief Store Manager.
  • Responsible for management of two highest grossing departments: firearms and footwear.
  • Interviewing and hiring of part time staff members.
  • Vested stake in store sales and promotional numbers due to accountability in higher management position.
  • Maintained and gained new business connections through local youth leagues, school teams and community groups.
  • Wrote order supply requests to replenish merchandise based on seasonal demand. 
Second Assistant Manager Apr 2012 to Jan 2013
 Big 5 Sporting Goods － Hillsboro, OR
  • Answered customers' questions and addressed problems and complaints.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained visually appealing and effective displays for the entire store. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Stocked and restocked inventory when shipments were received.
Management Trainee Nov 2011 to Apr 2012
 Big 5 Sporting Goods － Tigard, OR
  • Delivered excellent customer service by greeting and assisting each customer.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, payment and exchange policies, and security practices.
  • Recommended merchandise based on customer needs.
  • Administered all point of sale opening and closing procedures.
  • Replenished floor stock and processed shipments.
Education
Sociology 5/2011 Linfield College － McMinnville, OR Emphasis in Media Representations with a Minor in Philosophy
This resume is created in 7 minutes.
Education and Training
Florida Gulf Coast University | | Fort Myers, FL, US Bachelor of Science in Communication 2018

Graduated Fall 2018 with a 3.4 collegiate GPA
Experience
Marshalls | Hollywood Hills, FL Cashier/ Sales Associate 05/2013 - 06/2016
  • Coached new hires to design and create a conductible sales floor.
  • Processed new merchandise then created floor plans and displays to best pitch to customers handled layaway.
  • Designed new floor plans for the men's section, leading to a 7% bump in sales.
Enterprise Rent-A-Car | Ft Myers, FL Management Trainee Intern 06/2017 - 08/2017
  • Established a sales pitch and customer relations.
  • Networked with hundreds in the Enterprise family.
  • Interviewed thousands of customers to ensure satisfactory service.
BJ's Brewhouse | Fort Myers, FL Head Server 05/2016 - Current
  • Earned a top 50 server ranking for August, July and November for all Florida BJ's locations.
  • Moved from bus-boy to a head server through reliability and work ethic.
  • Trained new servers on menu items and restaurant standards.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Accomplishments
  • Maintained a 3.4 GPA while active in multiple on campus organizations, and a part time job.
  • Conducted 200+ hours of philanthropy and volunteer work in the past three years.
  • Improved revenue at BJ's by being a top 50 server in sales and customer service at all BJ's Brewhouses in Florida.
Activities and Honors
  • The Ability Experience for the past two years. Owned and operated by Pi Kappa Phi, The Ability Experience is a nonprofit organization that helps promote awareness and raise money for the disabled.
  •  Last semester alone, the Florida Gulf Coast chapter of the Ability Experience raised over 1,000 dollars. 
This resume is created in 7 minutes.
Work History
01/2015 to Current
Account Manager Enterprise Holdings – Atlanta, Georgia
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
  • Monetized dormant leads to increase profits.
  • Negotiated and prepared sales contracts for new and existing customers.
  • Contacted customers to set up meetings, check on needs and propose additional offerings.
12/2014 to 01/2015
Account Coordinator Enterprise Holdings – Atlanta, Georgia
  • Managed contract with a personal portfolio of $9 million+ annually
  • Established and developed new account contacts resulting in 25% growth annually
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
  • Asked appropriate open-ended questions to discover customers' needs and requirements.
06/2014 to 01/2015
Assistant Branch Manager Enterprise Holdings – Atlanta , Georgia
  • Developed sales strategy to meet established sales objectives.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Trained and developed new team members in alignment with branch service standards and objectives
  • Created, planned, and participated in sales plans, both inside and outside, on a regular basis resulting in 35% growth of business
  • Implemented process improvements to increase productivity.
12/2013 to 07/2014
Management Trainee Enterprise Holdings – Atlanta, Georgia
  • Ranked "Top Management Trainee" 4 out of 6 months
  • Attended "Top Performers Club" 5 out of 6 months
  • Promoted within 7 months to Assistant Manager
04/2013 to 07/2013
Special Events Coordinator Children's Healthcare of Atlanta – Atlanta, Georgia
  • Worked with Executive Director in the planning and designing of the annual awards breakfast conference with over 300 participants from the corporate, governmental, and philanthropic community
  • Planned and executed summer safety program reaching over 500 children, ages five to fourteen, in Gwinnett County
  • Responsible for $45k sponsorship goal, $125k in grants, and additional in-kind donations to help with program expenses
  • Supported Chief Operating Officer with daily operational functions.
Education
2013
Bachelor of Science: Health Education
 Georgia College and State University - Milledgeville, GA
  • Minor in Community Health
  • Recipient of HopeScholarship
  • President, Red Cross Campus Organization
  • Social Events Coordinator, Zeta Tau Alpha
  • Publication and Promotion Chair, AIDS Organization (A.N.G.E.L.S.)
  • Promotion and Event Coordinator, Public Health Student Organization
Summary

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.

Skills
  • Self-motivated
  • Customer rapport
  • Account development
  • Proficiency with CRM systems
  • Sales reporting
  • Oral and written communication
  • Highly competitive
This resume is created in 7 minutes.
Summary
Middle School AVID Teacher possessing strong leadership qualities and the capacity to manage challenging behavior calmly and effectively. Committed to the academic and social success of every student. Specializes in multi-subject classroom teaching and individual counseling. Establishes positive relationships with students, fellow professionals, and parents.
Highlights
  • Lesson planning expertise
  • IEP familiarity
  • Resource management
  • Social Emotional Learning District Liaison for Tomlin Middle School
  • Voted by peers as 2015-2016 "Most Helpful" SEL Champion for Hillsborough County
  • Frameworks of Tampa Bay LifeSkills Program Pilot Teacher
 
 
  • Multi-subject tutoring experience
  • MS Office proficient
  • Coaches Tomlin Middle School volleyball team with 24 children
  • STEP Program Support Teacher
  • Certified to teach AVID, Business Technology K-12, Social Studies 6-12
  • Voted October 2016 SEL School of the Month: Tomlin Middle School
Experience
06/2014 to Current
AVID Elective Teacher/STEP Program Support Teacher Tomlin Middle School － Plant City, Florida Academic Elective/Enrichment class designed to support college readiness and success in a global society for students who have great learning potential but are challenged with lack of support and/or organizational skills needed to be successful. Conducts small group and individual classroom activities with students based on differentiated learning needs. Holds twice weekly student led cross-curricular tutorial sessions. Hosts after-school cross-curricular tutoring opportunities for at-risk students. Participates in ongoing staff training sessions.  
02/2014 to 06/2014
Business Technology Elective Teacher 6-8th Grade Tomlin Middle School － Plant City, Florida Elective/Enrichment class designed to teach students business-related skills including MS Office programs, introduction to web design/coding, and professional etiquette for cultivating Future Business Leaders. Instructed through Project Based Learning, discussions and demonstrations. Attended a variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
05/2013 to 02/2014
Operations Management Trainee HD Supply White Cap － Lakeland, Florida Inventory and Loss Prevention Specialist. Responsible for supporting daily operations for retail store-front and warehouse distribution. Supported sales teams in creating bids for construction jobs and managing delivery of materials to job sites.
Education
2006
High School Diploma Plant City High School － Plant City, Florida, USA
Honors Graduate with a 5.13 GPA
2010
Bachelor of Arts: Interpersonal and Organizational Communications University of South Florida － Tampa, Florida, USA Major coursework in Family, Health, and Organizational Communication.
2016
Alternative Teacher Certification: Education School District of Hillsborough County － Tampa, Florida, USA Alternative Certification Program approved by the Florida Department of Education. Coursework in Advanced Classroom Management training, Reading to Learn, ESOL, Ethics and Professional Conduct, Crisis Intervention Training, Teaching with Technology, and Effective Teaching Strategies. Participates in ongoing professional development in-service including but not limited to: Gurian Institute for Gender Specific Education, Teach Like A Pirate, CHAMPS, AVID Summer Institute and Path Training, and various others related to current position.

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