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Professional Summary
Results-oriented entertainment business professional bringing exceptional strengths in communication and organization. A self-starter with a desire to understand the workings of both the technical aspects of digital media and editorial judgement in a TV newsroom.
Skills
  • Excellent communication skills
  • Program management
  • Digital video production
  • Fast keyboard skills
  • Managing multiple priorities
  • Public Speaking
  • Exceptional people skills
  • Microsoft Office skills
Certifications
NYS Permanent Public School Teacher/Social Studies 7-12City Voices, City Visions Institute - Professional Development On Integrating Digital Video Production Into the School Curriculum to Meet Learning Standards- Director- Suzanne Miller, University at Buffalo, Graduate School of Education
Work History
Product Consultant M&T Bank - Williamsville, NY 04/2016 - 09/2016
  • Increased company revenue by 20% over a 5-month period by selling various retail commercial products.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
Telephone Sales Representative One Touch Direct - Orchard Park, NY 10/2014 - 07/2015
  • Mastery of customer service management systems and databases.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size by 30%.

Insurance Sales Representative Combined Insurance - Cheektowaga, NY 02/2014 - 12/2014
  • Met with 30 existing and prospective clients each week to select appropriate insurance policies.
  • Calculated quotes and educated potential clients on insurance options.
  • Tracked the progress of all outstanding insurance claims.

Teacher Buffalo Board of Education - Buffalo, NY 02/1998 - 04/2012

  • Successfully improved student achievement in the classroom and on state exams through integration of digital media into the social studies curriculum.
  • Managed show marketing and advertising budget for talent shows and cultural. historical, academic competitions, events, and programs.Planned and developed marketing and PR strategies for all shows, events, and programs.Coordinated services and talent of different departments to ensure projects met budget, time, and other project deliverables
    Education
    Master of Science: Entertainment Business Full Sail University - Winter Park, FL Courses taken:product and artist management, business storytelling and brand development, executive leadership, negotiation and deal-making, media literacy and research, digital marketing, project and team management, entertainment business law, business development, media publishing and distribution, entertainment business finance




    Master of Education: Educational Administration State University of New York - Buffalo, NY




    Teacher Certification Program: Social Studies Education Daemen College - Amherst, NY Social Studies Education






    Bachelor of Arts: Legal Studies State University of New York - Buffalo, NY
    This resume is created in 7 minutes.
    Professional Summary
    Energetic, organized and sensible person with strong  attention to detail and willingness to learn. Very communicative, fluent in  four languages.
    Skills
    • Excellent communication skills
    • Customer service-oriented
    • Accurate and detailed
    • Driver's license cat B

    Fluent in 4 languages 

    -  English

    -  Norwegian

    -  German

    -  Polish

     


     

    Work History
    Product Consultant, 02/2017 to Current
    Fitness Trader BV Zielona Góra, Poland
    Customer Support for fitness equipment trading company, covering Scandinavian region.
    Product Consultant, 02/2011 to 06/2013
    Oluf Lorentzen AS Vestby, Akershus
    Comprehensive product knowledge , food industry
    Support for new as well as existing customers,
    Elements of logistics.
    Butikkmedarbeider, 02/2006 to 05/2008
    Coop Kolbotn, Norway
    All around general help to include,
    operating register, 
    stocking, restocking,
    opening and closing duties, creating daily and monthly reports.
    Server, 06/2008 to 01/2011
    Peppers Tapas Vestby, Norway
    Duties to include,
    interacting with customers,
    comprehensive knowledge of food and beverage,
    creating daily reports,
    light prep work, cleaning
    General Cleaner, 04/2003 to 02/2006
    Adecco, Private Cleaning Companies. Oslo, Norway
    Household, Institution, Office , Hotel Cleaning.
    Private and commercial.
    Education
    Diploma: Comprehensive cosmetic techniques, 2016
    Tone Lise Academy AS - Oslo, Norway
    diploma: Nail techniques, 2017
    Ladies. Nail salon styling - Zielona Góra, lubuskie, Poland
    Diploma: Advanced lash tachniques, 2017
    Akademia Makijażu Permanetnego Kinga Walicka - Zielona Góra
    This resume is created in 7 minutes.
    Summary

    Energetic hospitality professional with 15 years in the restaurant industry. Courteous and professional with a great sense of humor. Worked as a Restaurant Manager with a winning attitude and desire to deliver a exceptional dining experience.

    Highlights
    • Staff development talent
    • T.I.P.S. certified
    • Full service restaurant background
    • Strong leadership capability
    • Cooperative team player
    • Multitasking
    • Speedy and efficient
    • Time management



    Accomplishments

    Instrumental in achieving AAA Five- Diamond Resort, AAA Travel Guide, 2016 and Forbes Five- Star Resort, Forbes Travel Guide 2015. Increased sales of Specialty drinks by 80% with special displays and promotions. Improved guest satisfaction scores reported via Gallup Surveys to 90%.

    Experience
    Ritz Carlton Dove Mountain September 2014 to Current Barista/ Server
    Marana, AZ

    Greet guests with a pleasant smile and superior customer service. Greet and connect with every customer, recommending drinks and pastries. Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste. Protected hotel assets and facilities by ensuring compliance with company policies and procedures.

    Sephora Inside JCPenney's November 2011 to May 2014 Product Consultant
    Columbia, MD

    Opened and closed the store, which included counting cash drawers and making deposits. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Offered exceptional customer service to differentiate and promote the company brand. Educated customers on product and make up applications and services. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.

    Long Realty June 2006 to July 2009 Real Estate Agent
    Tucson, AZ

    Counseled customers on market current status for residential and land markets. Guided homeowners and sellers through the process of short sales. Generated lists of properties that were compatible with buyers' needs and financial resources. Educated clients on the current real estate market and answered any questions they had. Coordinated appointments with prospective buyers to showcase houses and plots. Assisted in developing marketing material for properties. Wrote contract documents, purchase agreements and closing statements. Verified that the legal formalities were completed prior to closing dates. Successfully guided home buyers and sellers through sales and purchase of properties.

    Education
    Hogan School of Real Estate 2006 Real Estate Licensing: Real Estate Law and Practices Tucson, AZ, USA
    Hogan School of RealEstate 2006 Select One: Real Estate Law and Practices Tucson, AZ