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Analytical and detail-oriented caregiver with knowledgeable experience in project management, progressed supervision, and effective healthcare strategies. My knowledgeable experience stems from a clinical and non-clinical background which have aided in my success of career progression, problem solving and successful strategic and operational performances.
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MANAGING HEALTHCARE IN THE 21ST CENTURY
COLORADO STATE UNIVERSITY-GLOBAL CAMPUS
* Greatly involved in the hiring process of the Human Resources Department at FedEx Ground specifically doing calls to schedule interviews and do job offers to Package Handler applicants in the ZAUS facility.
* Incharge of the employee Onboarding process - specifically I9 processing and EVerification of newly hired Package Handlers and does the New Hire Orientation as well.
* Assists management and HR on adhoc projects for the facility.
* Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone calls.
* Reviews, researches and/or enters data in various systems to support respective functional areas
* Assists in the handling of customer inquiries and package pickup at the station.
* Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review and making sure important information or data and files are available and correct for testing.
* Provides onsite training for Package Handlers.
* Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
* Delivers an exceptional level of service to each customer by listening to concerns and answering questions.
* Do other work tasks as assigned and requested.
* In charge of the balancing of the Department's checkbook and making sure all expenses are accounted for properly.
* Process payment requests for invoices received in the Oracle and Markview database.
* Acts as the Engineering coordinator and office manager of the Engineering Division.
* Keeps track of vendors that come in and out of the hotel to do maintenance on hotel property.
* I do the advance scheduling of HVAC of the whole hotel.
* I process P-Card transactions and run Accounting reports for the Director of the Department.
* I run the GL (subledger) report every week and balance it with the Department's checkbook.
* Point of contact for purchase order requests and submission and receiving as well for the whole Division online or on the phone.
* In charge of the contracts of all our Hotel vendors and contractors and makes sure that all the Certificates of Liability Insurance are up to date.
* Takes care of phone calls routed to our Division and transfer calls to the right person/Department.
* Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
* Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
* Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
* Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
* Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
* Tracked expenses and documented records using the General Ledger and Oracle.
* Processed financial documents including contracts, expense reports and invoices.
* Perform other tasks out of the ordinary whenever necessary.
* Maintained and updated candidate records in the company's system using OSP and Taleo.
* Developed and implemented efficient filing systems and customer database protocols.
* Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
* Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
Medical Clerk with experience supporting 7 physicians in a busy medical office. Expertise includes verifying insurance coverage, obtaining authorizations/referrals, scheduling and checking patients in and out. Seeks a position of increased responsibility and authority along with growth within the company.
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Pleasantly greeted each patient and offered the desk sheet for easy sign-in. Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date. Ensured that the phone was answered by the second ring and enthusiastically greeted all callers. Took messages from patients and relayed them to the appropriate staff. Collect payment due for studies at time of service. Educated patients about their treatments. Educated patients about their treatments.
Answer phones and assist patients checking in and out. Verify patient insurance and collect co-pays, coinsurance or deductibles. Schedule patients follow up appointments or even schedule hospital procedures if needed.
Answer phones and assist patients checking in and out. Verify patient insurance and collect co-pays, coinsurance or deductibles. Schedule patients follow up appointments or even schedule hospital procedures if needed.
Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Opened and closed the store, which included counting cash drawers and making bank deposits. Resolved customer problems by investigating issues, answering questions and building rapport. Kept register terminal area and store clean and orderly. Provided a high level of service by helping customers to find the specific products that they wanted. Took payment for purchases by cash, credit, debit and personal check and provided the correct change.