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Take a look at the most common Shift Manager skills, don't hesitate to use them in your resume to catch recruiters' attention.
I am service focused and progress driven, dedicated to giving every customer an exceptional experience. I am an adaptive leader with good communication skills in high-stress environments. I am able to observe and react accordingly, keeping business operations efficient.
I work directly with my owner/operator to ensure a 22% monthly minimum gross profit.
I also work directly with my department managers to achieve cost effective plans such as minimized labor and maximizing sales.
I have trained, coached and mentored 47 crew and 6 shift managers in the development and rollout of the newest protocol, safety regulations and procedures included within our 'hot of the grill' and 'flash finish' first wave market testing.
I develop promising candidates from crew to management while continuously stabilizing the current turn over rate.
I have also been recognized for breaking a record high in monthly sales for two of the months I have been employed as General Manager.
As People Dept. Manager, I interviewed, selected, trained and supervised the staff.
I consistently tried to recognize and acknowledge my crews performance to boost morale and productivity while also cross-training and scheduling team members strategically to ensure outstanding customer service.
I manage and coach my team through high-volume sale peaks while keeping them productive during low-volume sales.
I acknowledge and try to answer or rectify any customer or crew complaints or inquiries.
I help prepare my team members for the successful launches of new menu items or system updates.
I maintain a safe work environment by following up on proper procedural execution both in the kitchen and interacting with customers to reduce the risks of injuries or accidents.
As Kitchen Dept. Manager, I am learned to correctly calculate inventory and order the appropriate amount of product and supplies.
I was also responsible for verifying that all standards are kept in compliance with safety regulations as well as my employers and customer expectations being met.