Supervisor resume examples

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Skillful Supervisor resume

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Aryk Wittwer
Professional Summary
Well-rounded Bartender and Server with a wide-ranging history in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service.
Core Qualifications
  • Extensive wine knowledge
  • Outstanding customer service
  • Extensive spirits knowledge
  • Verbal communication
  • Strong organizational skills
  • Suggestive selling
Experience
01/2019 to 05/2019
Server Tani Sushi － Clayton, MO
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Operated POS terminals to input orders, split bills and calculate totals
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 18%
03/2015 to 04/2018
Teacher/Clinic Floor Supervisor Rudaes － Fort Wayne, IN

Responsible for the education of 40 students. Implemented programs to boost productivity and creative passion. Required multi tasking of several tasks at once. 
10/2014 to 03/2017
Stylist Lush Salon － Fort Wayne, IN Independent stylist position which included giving world class service, book keeping, inventory control, scheduling and the acute trait of multi tasking.
01/2005 to 01/2008
Server/ Bartender English Ivys － Indianapolis, IN
Maintained full knowledge of bar and menu items and made recommendations.
Delivered food and beverage orders within established timeframes
Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
Processed cash, credit card and voucher payments.
Familiar with ALOHA POS system
Education
2013
Associate of Arts: Cosmetology Instruction Masters of Cosmetology － Fort Wayne, IN, USA
3.9 GPA
Coursework includes Management
​
2008
Cosmetology Toni & Guy － Ahwatukee, AZ, USA 4.0 GPA
2006
creative Writing Ivy Tech － Indianapolis, IN, USA
3.8 GPA

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Job-winning Supervisor resume

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Paris Sard
Professional Summary

I am a focused customer-orientated server successful at multi-tasking and delivering prompt and friendly service to all customers. I maintain a positive attitude and a great sense of humour during peak hours. I am helpful, kind and determined person who enjoys working with people of all ages, who is also opened minded to learning new skills to more understanding.


Organised and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • MS Office proficiency
  • Multitasking strengths


  • Attention to detail
  • Customer/Client relations
  • Conflict Resolutio


  • Data entry
  • Telephone skills
Work History
Law Intern 08/2019 to 08/2019
 Fiona – Adelaide, South Australia
  • Drafted professional legal memos, and letters for clients
  • Assisted in compiling information from client meeting for team handover meeting to rest of legal team
  • Assisted in creating reports, correspondence to clients with Microsoft Office programs.
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Kept records in [Software] to maintain [Type] data by entering and updating information.
  • Entered daily data in computer systems and documented office activities.
  • Kept reception area clean and neat to give visitors positive first impression.
Supervisor 07/2018 to Current
 Mark Thompson – Adelaide, South Australia
  • Performed research to collect and record [Type] data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with Maitre'D
  • Recorded inventory sales into organization's weekly income report.
  • Provided management with feedback regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.
  • Trained new employees in specific job requirements.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Mentored newly hired employees on [Type] equipment and [Task] and developed training manual for all [Job title]s to use for reference purposes.
  • Maintained compliance with company policies, objectives and communication goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Night Manager/ Barista/ Server 02/2015 to Current
 Gino Patini – Gellatisimo Norwood
  • Having worked across all 4 stores has given me the ability to adjust to new environments quickly
  • Developed and maintained positive working relationships with others to reach business goals as a team
  • Manage up to 5 people on a shift at a time
  • Ability to close and open store in an efficient and quick manner 
  • Inventoried and restocked items throughout day
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Instructed staff on appropriately handling difficult and complicated sales
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Generated repeat business through exceptional customer service.
  • Ability to multi task and remain calm during peek hours
  • Proficiently able to use cash register to handle customer transactions
  • Made and served café beverages of all different variety
  • Prepared and served various hot and cold desserts
  • Cleaned counters, machines, utensils and seating areas daily
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
Inbound Customer Experience and Sales Agent 03/2020 to Current
 TSA Group
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Assisted call-in customers with questions and orders.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Communicated professionally with colleagues and customers.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
  • Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
  • Contacted customers to return routine and general calls promptly.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
Education
Bachelor of Education (Primary R-7), Bachelor of Arts Flinders University - Bedford Park, SA, Australia
References

Gino Patini - 0414566662

Donato - 0437420733

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Experienced Supervisor resume

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Angeline Vickers
Objective

Focused Account Executive proudly offering a background in lead generation and efficiently resolving customer issues. Courteous and cordial with the desire to increase business opportunities through outstanding marketing initiatives, effective communication skills and a dedication to customer service.

Skills
  • Merchandising plan development
  • Pricing standards
  • Personnel training and development
  • Exact Software
  • Organized
  • Signage updates
  • Loss prevention
  • Product expertise
  • Store planning and design
  • Sales abilities
  • Flexible
  • Cash handling accuracy
  • Reliable and dependable
Experience
04/2017 - 04/2019 Account Manager First solution security | Atlanta, Georgia
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Provided onsite training
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings
  • Generated new accounts by implementing effective networking and content marketing strategies
  • Assisted [3] clients per day through email, phone, online presentations, screen-share and in-person meetings
  • Possesses excellent customer service skills
  • Possesses strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Possesses strong communication skills
11/2011 - 01/2017 Store Manager Rent-A-Center | Hinesville, Georgia
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
  • Delegated work to employees based on shift requirements, individual strengths and unique training
  • Interviewed, hired, supervised and trained [6] employees and instituted mentoring program to develop skills, leadership and employee excel ePossesses excellent customer service skills
    Able to work a flexible schedule to support business needs
    Possesses strong organizational skills with attention to detail
    Capable of handling multiple tasks at one time
    Able to respond appropriately to changes in direction or unexpected situations
    Possesses strong communication skills
    Capable of lifting heavy objects with or without reasonable accommodation
    Works effectively with peers and supervisors to accomplish tasks
    Retail customer experience preferrednce
12/2008 - 02/2011 Sales Associate Academy Sports And Outdoors | Houma, LA
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
  • Coached team members on security risks and loss prevention to aid in mitigating store theft
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
11/2006 - 09/2008 Sales Associate New York And Company | Atlanta , GA
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
01/2005 - 10/2007 Supervisor 7th Beauty Supply | Atlanta , GA
  • Reviewed customer data to assess current issues and determine potential solutions
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Provided every customer with professional and polite support for sales and service needs
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy
Certifications

Twic card 2018-2023

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