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Professional Summary

  Talented associate with over 10  years of progressive retail experience.Dedicated  early professional with diverse experience in planning and implementing various activities for promoting physical,social,emotional and intellectual growth of children.

Skills
  • MS Office,word,Excel spreadsheets.
  • Store opening/closing procedures
  • Cash register operation/customer service
  • Team leadership
  • Stocking and replenishing/merchandising expertise
  • Lesson plan development
  • Safe learning environment and classroom management
  • Communication skills
  • English,French,Creole
  • Early childhood curriculum development
Work History
Teacher, 01/2018 to 05/2019
Adelphi Academy Of BrooklynBrooklyn, NY
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Used variety of assessment tools and strategies to improve instruction methods.
  • Fostered oral language development and critical thinking skills during literary discussions.
  • Instructed up to 18 students individually and in groups.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.
  • Promoted student engagement with positive reinforcement techniques and diverse learning strategies.
  • Prepared lesson plans according to assessment of student needs and learning ability.
Cosmetic Lead/Shift Supervisor, 06/2006 to 01/2018
CVS PHARMACYBrooklyn, NY
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Bachelor of Science: Education, 2017
Grand Canyon University - Phoenix, AR
  • Child abuse awareness training
  • Emphasis in child development
  • Coursework in behavior management
  • Demonstrate activities to children
  • Establish clear objectives for all lessons,units and projects
  • Good communication skills
  • Teach basic skills such as cutting and coloring skills to children
  • Read books to small groups
  • Observe  and evaluate children's performance as far as behavior,social and emotional skills
  • Calm and patient
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Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. As a Bank Teller quick, accurate, with mathematical skills. Organized and detail-oriented Personal Banker with 14 years of cash handling and customer service experience. Combined 6 years supervisor experience.

Highlights
  • Exceptional customer service
  • MS Office proficient
  • Strong sense of banking ethics
  • Strong grasp of new skills
  • Excellent communication skills
  • Organized
  • Strong work ethic
  • Supervisor experience
  • Detail-oriented
  • Analytical
Experience
JPMorgan Chase December 2012 to Current Senior Specialist II- Teller Reconciliation
Westerville, OH
  • Senior Specialist II- Teller Reconciliation 01/2019-Present
  • Senior Specialist I - Teller Reconciliation 03/2017- 01/2019

Offset teller outages. Resolve teller express cash issues. Assist external customers. Assist with cash ordering and shipment issues. Uses multiple systems concurrently. Received Customer obsession award May of 2018. Assist team members with questions. Member of Q-Board since February 2018

  • Personal Banker 01/2016-03/2017

Opened customer accounts including checking, savings, and lines of credit. Adhered to security and audit procedures. Researched and resolved customer issues. Maintained confidentiality of bank records and client information. Had supervisor override authority.

  • Lead Teller Operations Specialists 10/2013-12/2015
  • Teller 12/2012-10/2013

Maintained Current and accurate branch operations procedures. Kept employees up-to-date on changes in policies or procedures. Maintained branch internal controls. Created branch audit schedule and performed audits regularly on branch entities. Ran teller transactions and maintained cash controls.

US Coast Guard Exchange System June 2010 to September 2012 Merchandising Supervisor
Staten Island, NY
  • Prepared daily cash deposits. Conducted cash transactions. Resolved customer complaints and problems. Answered questions regarding military eligibility. Maintain sufficient stock quantities daily
Education
Ashford University 2019 Bachelor of Science: Consumer and Family Finance San Diego, CA
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Professional Summary

 Skilled Supervisor with experience in production environment. Familiar with lean manufacturing with strong mechanical aptitude and an eye for working efficiently.

Skills
  • Exceptional Interpersonal skills
  • Planning, problem solving and decision making
  • Integrity and honesty
  • Lean manufacturing and 5S
  • Managing discipline and dealing with conflict
  • Understanding team dynamics and encouraging good relationships
  • Delegating work effectively
  • Skilled trainer
Work History
Production Supervisor, 12/2018 to Current
Mack Trucks Macungie, PA
  • Compiled daily production equipment status reports, detailing trucks run through Dyno, downtime duration and potential quality concerns.
  • Kept work environments safe and efficient at all times.
  • Conducted routine inspections of incoming trucks to check quality and compliance with established product specifications.
  • Accomplished targets and met demand by assessing equipment efficiency, reviewing materials supplies and organizing manpower.
  • Generally worked in the flow lanes off of the G line where all conventional trucks rolled offline, there I compiled information and delegated whether it ran through the Dyno, or got moved to a different process to be worked up
Production Supervisor, 08/2018 to 12/2018
Westport Axle Breinigsville, PA
  • Supervised 60 employees
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Minimized resource and time losses by addressing any employee or production issue directly and implementing timely solutions.
  • Established clear priorities and production quality standards.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared and maintained production reports and personnel records.
  • Responsible for achieving production requirements.
Production Line Supervisor, 08/2017 to 08/2018
Ashley Furniture Industries Leesport, PA
  • Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments.
  • Coordinate the work and activities of employees by directing members of a department to meet production goals. Make decisions and solves problems by analyzing information and evaluating results to optimize production. Audit production on a daily basis to ensure standard operating procedures are being met.
  • Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
  • Make decisions and solves problems by analyzing information and evaluating results to optimize production. Analyzes and resolves employees' problems in a timely manner.
Education
High School Diploma: 2010
Conrad Weiser High School - Robesonia, PA