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Summary

Throughout my career I have been continously driven to never accept anything but my best. I have experienced much success through hard work, dedication, and the pursuit of being a better leader. As my career continues to move forward I look to strengthen myself as a mentor, leader, and effective speaker. I enjoy the challenge of a hard days work and am always open to learning something new. No matter where my next step is, I will face the challenge head on and do my best to help my team be as strong and successful as possible.

Highlights
  • High volume production capability
  • Extensive hospitality background
  • Mathematical aptitude
  • Highly responsible and reliable
  • Staff Development 
  • Team leadership
Experience
Meat Team Member/Supervisor 02/2017 to Current Whole Foods

*Responsible for daily safety walks, spoilage, conversions, temperature checks, and case schematics.

*Assists and communicates with leadership on daily struggles, new ideas, and regional demands.

*Full understanding of each shift including ad change out, throwing loads, making signs, cleaning duties, and production levels.

*Creating a positive work environment within the department, displaying great customer service skills, and helping team members with any queations they might have.
Manager 02/2013 to 12/2016 PDQ

*Assisted with the opening of 4 brand new restaurants from the ground up.

*Responsible for prep levels, ordering, scheduling, hiring, inventory, and profit margins.

*Lead and mentored a staff of 50 on day to day functions along with developing their careers within the business.
Back of House/Assitant Manager/Manager 07/2005 to 01/2013 Outback Steakhouse

*Certified trainer on all kitchen functions which helped lead to a managerial position.

*Responsible for prep levels, ordering, scheduling, hiring, inventory, and profit margins.

*Lead and mentored a staff of 20 on day to day functions along with developing their careers within the business.
Education
High School Diploma 2005 Western High Scool Davie, FL, USA

*3.0 GPA
This resume is created in 7 minutes.
Professional Summary
Very clear and precise communication skills with clients and coworkers. Years of excellent customer service experience as well as thorough training and education in communications. Strong leader and team player with much success in group work and very dedicated and focused while working alone. 
Skills
  • Exceptional communication skills
  • Fluent in Spanish and English
  • Strong people skills
  • Excellent Customer Service 
  • Attentive, courteous, and genuine voice over the phone
  • Great telephone etiquette
  • Fast Learner
  • Attention to detail
  • Great diction
  • Calm and pleasant phone demeanor
Education
Certificate for Interpreting and Translating for Legal, Medical, Administrative, and Private Sectors: Current
 Southern California School of Interpretation - Santa Fe Springs, CA
  • Legal, Medical, and Administrative interpreting and translating between English and Spanish
  • Consecutive and Simultaneous techniques of interpretation
  • Currently, over 85% of the certified interpreters in the state of California are graduates of this program
  • State of California Court Interpreter Certification Exam Pass Rate - 82%
  • Federal Court Interpreter Certification Exam Pass Rate - 87%
  • State of California Medical Interpreter Exam Pass Rate - 87%
  • State of California Administrative Hearings Interpreter Exam Pass Rate - 82%
Bachelor of Arts: Spanish: Communications, 2016
 California State University, San Bernardino - San Bernardino, CA
  • Above 3.0 GPA
  • Member of the National Hispanic Honorary Society, Sigma Delta Pi, Zeta Pi Chapter
  • Traveled to South Korea for Summer 2015 and taught University-level language courses as a guest English Instructor to Korean students at Dankook University
  • Received award in Recognition of Outstanding Performance in Spanish, from The Inland Empire Foreign Language Association AND The Center for the Advancement of Second Language Acquisition
Associate of Arts: Liberal Arts - Arts, Humanities & Communication, 2015
 Mount San Jacinto Community College - Menifee, CA
  • Above 3.0 GPA
  • Member of Spanish Club
  • Spanish Communication coursework
Work History
Team Member, 09/2013 to 10/2016
 Target Corporation – Murrieta, CA
  • Provided excellent customer service through clear communication and a professional attitude
  • Accurately explained and described plans, such as warranties, limitations, and functions of products
  • Resolved complaints, issues, and disputes of emotionally-charged clients by listening attentively and responding accordingly to their concerns
  • Ensured fulfillment of client orders from inception to completion
  • Delegated duties to other employees to assure smooth operation of the department
Team Member, 08/2013 to Current
 Target Corporation – Murrieta, CA


  • Provided excellent customer service through clear communication and a professional attitude
  • Accurately explained and described plans, such as warranties, limitations, and functions of products
  • Resolved complaints, issues, and disputes of emotionally-charged clients by listening attentively and responding accordingly to their concerns
  • Ensured fulfillment of client orders from inception to completion
  • Delegated duties to other employees to assure smooth operation of the department
Team Member, 06/2010 to 08/2012
 Subway – Hemet, CA
  • Handled to customer requests and complaints professionally, efficiently, and accurately
  • Managed a wide variety of customer service and administrative tasks to resolve customer issues in a prompt and effective manner
  • Provided an elevated customer experience by genuinely listening and speaking to each client while meeting or exceeding their individual expectations
This resume is created in 7 minutes.
Professional Summary
Overall, I am a dependable worker and have always had a strong work ethic in my studies. I was able to maintain fantastic grades during high school and my first semester at Ocean County College. While I do not have much experience in the field, I am focused and eager to learn more.
Skills
  • Currently learning Java
  • Experienced with Microsoft PowerPoint, Word, and Excel
  • Problem-solving abilities
  • Excellent communication skills
  • Dependable
  • Strong work ethic
  • Fast learner
Work History
Team Member, 04/2014 to 09/2016
 Accesso – 1 Six Flags Blvd, Jackson, NJ 08527
 This position required me to be able to listen and work with guests in order to give them the best experience at Six Flags Great Adventure. The department I worked in involved the use of Flash Pass. This mean that I had to be able to work on register selling Flash Passes to potential customers. I had to be able to figure out what the customer was looking for and be able to help them in choosing which level of flash pass would benefit them the most. I would also work at the rides where I was responsible for managing the regular lines along with the flash pass lines.
Education
High School Diploma: 2016
 New Egypt High School - 117 Evergreen Rd
I also joined the FBLA club during my Senior year of High School. The Future Business Leaders of America consisted of me attending meetings and discussing activities and events that we can do to raise money.
Additional Information
I used to be an active member of the Antlers at the New Egypt Elks Lodge. I became a member on February of 2017. My volunteer work at the Elks consisted of me going to meetings and helping in charity work. I would bus tables at dinners and I would also help out at the soccer shoots that took place.
This resume is created in 7 minutes.
Summary

Marine Science Major with two years experience working with the Long Island Aquarium and over nine years of involvement with the hospitality industry. I am friendly, hardworking and extremely organized. I am a quick learner and communicate well with others.

Education
Bachelor of Science: Marine Science 2014 Coastal Carolina University Conway, SC, United States
Associate of Arts: Liberal Arts 2010 Suffolk Community College Selden, New York
Experience
Education Intern 10/2015 to 01/2016 Long Island Aquarium Riverhead, NY

As an education Intern I would rotate through various exhibits to present the assigned lectures, give our behind the scene tours, help guests with any questions and prepare meals for several tanks. 
Volunteer 09/2015 to 11/2016 Long Island Aquarium Riverhead, NY As a volunteer I was responsible for looking after interactive exhibits, and providing information to guests on various displays.
Rescue Team Member 08/2016 to 11/2016 Riverhead Foundation Riverhead, NY

As a rescue team member my responsibilities were to test the water quality of all facility tanks, feed patients twice a day, make sure rescue gear was accessible and ready to use, assist with incoming patients and onsite autopsies.

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