Telephone Operator resume examples

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Skillful Telephone Operator resume

Mary Lou Lane
Professional Summary
Motivated Peer Support Specialist, enthusiastic about beginning a new career. Working in a field where I can make a difference.
  • Hard working and self-motivated
  • Methodical and organized
  • Exceptional organization
  • Actively looking for ways to help people
  • Superior attention to detail
  • Customer-oriented
  • Friendly demeanor
  • Giving full attention to what other people are saying
Work History
Animal Control Officer, 01/2005 to 11/2006
Prescott Valley Animal Control Prescott Valley, AZ.
  • Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
  • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
  • Advised owners in the general public on proper care and maintenance of their pets.
  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
Toy Inspector, 11/1984 to 06/1989
Pepco Kaohsiung, Taiwan
  • Inspected outbound shipments and conducted random sampling to ensure product quality.
  • Performed preliminary, in progress, hidden damage and final product inspections.
  • Interacted with Buyers
  • Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
Telephone Operator, 01/1978 to 01/1980
Mountain Bell Las Cruces, New Mexico
  • Kept and updated records
  • Provided information to public
  • Public relations
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
Associate of Arts: General Studies, 1997
Pima Community College - Tucson, Az.

Certification- Peer Support Specialist: 2016
Lifewell - Mesa, Az.
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Popular Telephone Operator resume designs

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Job-winning Telephone Operator resume

Looking forward to obtaining a responsible position as a Phlebotomy Technician in a facility where my knowledge and skills can be used, as well as enhanced. Comprehensive understanding of compliance and safety standards. Driven to provide empathetic patient-focused care. NHA Certified Phlebotomy Technician (CPT) and First Aid Certified.
  • Responsible
  • Hardworking
  • Detail and multi-task-oriented
  • Disciplined
  • Strong interpersonal skills
  • Customer/client-oriented
  • Efficient and reliable team player
  • Able to learn new concepts quickly
ICU Contractor Flowery Branch, GA Part Time Secretary 01/2014 to Current
  • Organized all documents related to the company. Sorted mail, contracts, log-books and bills
  • As well as running errands for the company (purchasing office supplies and auto/construction related parts and tools; bank transactions and others)
112 Emergency Call System (911 Romania) Timisoara, Timis County/Romania Telephone Operator 03/2009 to 12/2013
  • Effectively communicated with the customers/callers in order to solve their emergencies (getting the main information and then send it to the proper agency - Police, Ambulance, Fire Department and others - within 60 seconds)
  • Used to working under a lot of stress, highly disciplined and focused, deadline-oriented, productive (911 means critical situations, so we had to really communicate with people which were under a lot of stress, tension, sometimes injured, and leave room for no mistakes, in order to help them)
SC Tele Source SRL Timisoara, Timis County/Romania Assistant Manager 10/2008 to 03/2009
  • Organized all documents related to the company
  • Promoted and organized a Professional Course for Salesmen
Education and Training
Bachelor's Degree : Communication 2005 West University of Timisoara, Timisoara, Timis County, Romania
High School Diploma: Chemistry/Biology and Social Sciences 2001 Banatean National College , Timisoara, Timis County, Romania
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Top Telephone Operator skills

Take a look at the most common Telephone Operator skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Telephone Operator resume

Liz Aponte
Professional Summary

Flexible, Charismatic and friendly with a skill at juggling multiple priorities while delivering superb service with a smile. Utilizing my Interpersonal and communication skills to lead, influence and encourage others; Computer-savvy and organized with strong attention to detail. Currently seeking a full-time position where I can further enhance my interpersonal skills.

Having over Ten (10) years in customer service / community outreach  along with office managing experience,  I am confident that I will exceed any expectation in any work environment related to my background.

  • Fully Bilingual ( English & Spanish)
  • Employs enthusiasm
  • Pleasant demeanor
  • Microsoft Office Knowledgeable
  • Dedicated Team Player
  • Daily Office Operations
Work History
06/2017 to 09/2017
Front Desk Agent The Plaza Suites Palmas Del Mar, Humacao, Puerto Rico
  • Greeted and welcomed all hotel guests with a charismatic positive attitude.
  • Accommodated guests requests for Reservations. 
  • Processed arrivals and departures. 
  • Reviewed account information and charges with guests during check-out.
  • Resolved service-related problems in a timely manner.
  • Verified that personal and payment information on guest accounts was accurate and complete.
02/2017 to 06/2017
Telephone Operator - Call Center Atento Puerto Rico, Inc. Caguas, PR
  • Managed high call volume with tact and professionalism.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
08/2016 to 01/2017
Community Liaison NY State Senate 573 Metropolitan Avenue, Brooklyn N.Y.
  • Represented the city at community and professional organizational meetings.
  • Publicized community services to maintain positive public relations with community members.
  • Gathered and analyzed cultural, educational, social and demographic data about the community to guide local program development.
  • Gathered information and filed reports to resolve complaints.
12/2004 to 08/2016
Office Manager The Ridgewood Bushwick Senior Citizens Council, Inc 217 Wyckoff Avenue
  • Managed office supplies, vendors, organization and upkeep.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Helped distribute employee notices and mail around the office.
  • Screened all visitors and directed them to the correct employee or office.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Assisted with event planning, including associated travel and logistical arrangements.
Associate of Arts: Liberal Arts
Long Island University - Downtown, Brooklyn
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