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Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
 Highly proactive manager with [15] years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.
 Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants  Driven to raise the bar for fine dining and all aspects of guest relations.
Skills
  • Inventory control and record keeping
  • Staff scheduling
  • Natural leader
  • Strong work ethic
  • Passion for customer satisfaction
  • Food service background
  • Point of Sale (POS) system operation
  • Results-oriented
  • Business operations expertise
Work History
SENIOR MANAGER, 09/2012 to Current
CARRABBA'S ITALIAN RESTAURANT GAINESVILLE, FL 32606
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
GENERAL MANAGER, 07/2015 to 12/2016
Costa Vida Fresh Mexican GrillGainesville , Florida
  • Coach 65 staff members in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
GENERAL MANAGER , 11/2010 to 11/2012
CHIK-FIL-AGAINESVILLE, FL
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Actively participated in ongoing customer service programs to build sales and rapport in the community.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
SENIOR MANAGER , 09/2008 to 11/2010
BALLYHOO SEAFOOD GRILLGainesville, FL
  • Carefully interviewed, selected, trained and supervised staff.
  • Managed both FOH and BOH
  • Interacted positively with customers while promoting hotel facilities and services.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Prepared for and executed new menu implementations.
GENERAL MANAGER/OWNER, 01/1999 to 09/2008
BILLY JACK'S SMOKEHOUSE GRILLWilliston, FL
  • Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Prepared for and executed new menu implementations.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Built business to $1.000.000.00 in gross sales
SALES , 12/1997 to 12/1998
SYSCO FOOD SERVICE GAINESVILLE, FL
  • Generated outside sales of $800,000
  • Achieved a 33% increase in sales while maintaining gross profit
  • Opened twelve two accounts in 1997 - number one in district
  • increased company penetration by 50% in state run accounts
Education
High School Diploma: 1986
UNIVERSITY OF FLORIDA - GAINESVILLE, FL
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Here to Deliver
Summary
 Accomplished Warehouse and Logistics Specialist with 18 years of Safe, Effective and Efficient Warehouse Operations, Including Strong Execution of Warehouse Administration, Shipping, Receiving, Material Handling and Transportation.
Core Qualifications
  • Inventory Management
  • Operations Management
  • Shipping and Receiving Oversight
  • Logistics Oversight


  • Customer Care
  • Safety Standards
  • Quality Assurance
  • Verbal and Written Communication
Career Accomplishments
  • Successfully managed the logistics and inventory valued at more than $10,000,000.00 for Fluor Construction.
 
  • Developed and implemented a logistical filing system for sub-contracted and in-house manufacturing and production for Fluor Maintaining accurate inventory and timely movement of production and material in and out of the warehouse.


  • Throughout my 3 years as Assistant Branch Manager for Senox Corporation the branch exceeded sales goals and accomplished award winning customer service.
 
  •  I successfully took over and led Pelham's Industrial Warehouse, reducing shipping, receiving and administrative errors by 70% within 6 months. ​
Relevant Work Experiance
Warehouse Supervisor, 02/2019 to Current Pelham's Industrial Warehouses Grand Prairie, TX

-Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.

-Planned and optimized warehouse work processes to improve fulfillment system efficiency.

-Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.

-Increased productivity through cross-training and thorough training of both current employees and new hires.

 -Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Warehouse Manager, 10/2017 to 02/2019 Fluor Enterprises Coppell, TX
-Oversaw more than $10,000,000.00 in inventory and supervised 180 to 200 employees in a 115,000 square foot facility for a Construction Company.
-Managed day-to-day shipping and receiving, typically overseeing more than 5 to 10 packages or in a 24-hour period.
-Coordinated and Managed the receiving and offloading of large freight and equipment to the job site. 
-Researched issues to address shipping errors and packaging mistakes.
-Adhered to company audit rules during inventory counts with 100% accuracy.
-Updated customers and interdepartmental employees on critical shipments upon request.
-Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Assistant Branch Manager, 02/2011 to 01/2014 Senox Corporation Fort Worth, TX
-Oversaw more than $5,000,000.00 in inventory and supervised 5 employees in 30,000 square foot warehouse for a rain gutter distribution company.
-Managed day-to-day shipping and receiving, typically overseeing more than  1000 packages in 24-hour period.
-Supervised the daily management of all logistics and transportation activities.
-Researched issues to address shipping errors and packaging mistakes.
Education
Level 1 Warehouse Management Tarrant County College - Northwest Campus Fort Worth, TX, United States
Logistics and Supply Chain Management, Expected in 2021 Tarrant County College - Northeast Campus Hurst, TX, United States
GED: High School Equivalency Tarrant County College - Northwest Campus Fort Worth, TX, United States
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Professional Summary

Ambitious results-oriented Regional Sales Manager. Highly skilled in fostering relationships with potential business partners and in-store teams. Expertise in all facets of multi-site operations management, including staff development, process improvement, program development, merchandising, and business development. Seeking to leverage history of success in team leadership to take next career step in a challenging position with an organization offering opportunities for professional growth.

Highlights
  • Results-oriented
  • Professional demeanor
  • Business Development
  • Customer Service
  • Contract negotiation/review/drafting
  • Process Improvement
  • P&L Management
  • Staff Development and Mentorship
  • Performance Metrics
  • Microsoft Office
Professional Experience
Western Regional Sales Manager 07/2018 to Current CLIPSO Americas, Inc. Blauvelt, NY
  • Collaborate with senior executives to establish and execute sales goals for the region
  • Manage team of independent sales managers and installers in order to maximize sales revenue to meet and exceed sales goals
  • Educate sales teams with presentations of strategies, seminars and meetings
  • Improved from lowest ranked region to top performing in 2019
Regional Sales Manager 01/2018 to 06/2018 Pacific Material Handling Solutions Stockton, CA
  • Managing sales teams in order to maximize sales revenue and meet or exceed corporate-set goals
  • Forecasting annual, quarterly and monthly sales goals. Assisting sales personnel in their techniques
  • Reviewing regional expenses and recommending improvements
  • Formalized sales process to enhance operations and promote acquisition of new customers
  • Expanded team 50%, territory size 20% and overall sales 38% in only six months by leveraging strategic management approaches
Territory Manager 07/2016 to 01/2018 Almo Distribution San Francisco, CA, CA
  • Increased sales 175% over in current fiscal year
  • Identified business development needs to drive incremental sales increases
  • Provide onsite training in individual and group settings
  • Conduct analysis to address stagnant sales which led to improved business relationship and expand the regional footprint
  • Increased new accounts within territory by 23%
District Manager 06/2011 to 07/2015 Acceptance Now Inc. Sacramento, CA
  • Initiate contact with potential business partners; cold-called similar businesses and explained business model and benefits of partnership
  • Trained and developed sales teams to execute sales plans
  • Ensured locations met and exceeded performance goals relating to in-store production and agent utilization
  • Administered profit and loss (P&L) statement expense lines and margins; improved Sacramento region P&L 200%, transforming negative account balance into profit within 3 months
  • Managed hiring, training, and performance coaching of all store managers
District Manager 07/2007 to 03/2011 Trans World Entertainment Corporation Sacramento, CA, CA
  • Oversaw 20 locations in CA, NV, and OR with direct responsibility for recruitment and staff development
  • Led district to achievement of top performance awards in 2008, 2009, and 2010
  • Member of Corporate District Manager Review Board. Reviewed operational procedures and recommended initiatives to streamline processes
  • District Manager Trainer. Mentored and trained store managers to facilitate career advancement to district management
  • Established goals for individual stores and devised strategies to achieve P&L and sales targets
District Manager 01/1998 to 07/2006 Big 5 Sporting Goods Corp. El Segundo, CA
  • Achieved annual sales volume in excess of $500,000 by motivating all levels of employees to continuously exceed objectives
  • Supervised 60 members of management and managed all performance metrics within Sacramento territory
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth
  • Evaluated budget plans and current costs to project trends and recommend updates
Education
Masters Program: Master Certificate: Environmental Science 2011 Unitek College Fremont, CA
Associate of Arts: Business Chabot College Hayward, CA
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Summary
Highly skilled Multi-Unit Manager offering 12 years' of accomplished leadership experience. Applies in-depth knowledge of industry tactics to offer valuable insight opportunities for business growth. Organized and diligent, with excellent written, oral and interpersonal communication skills. Possesses a high degree of integrity and unsurpassed work ethic. Seeking a dynamic, challenging and creative professional environment where my expertise can be applied and enhanced.
Professional Highlights
  • Innovation
  • Strategic planning
  • Business analysis
  • Decision-making
  • Time management
  • Communication
  • Networking and recruiting
  • Hiring and on-boarding
  • Training and developing
  • Scheduling and payroll
Accomplishments
  • Promoted on 10 occasions throughout leadership career
  • Recruited, hired, trained and managed over 600 employees
  • Successfully improved operations and profitability at all store locations
  • Executed 26 new store openings both domestically and internationally
  • Top performing sales and KPI Area Manager in 2018 
  • Designed prototype promotional signage which developed into national marketing for Full Price store locations in 2018
  • Conceptualized cross merchandising standards which transformed into national visual standards for Full Price store locations in 2018
  • Completed John Maxwell Leadership Certification Program in 2019
  • 1 of 3 district leaders selected to reconstruct company training and on-boarding program for field new hires in 2019
Experience
03/2019 to Current
Full Price and Outlet Area Manager Samsonite Multi-Locations, WA, OR, CA
03/2018 to 03/2019
Full Price Area Manager Samsonite Multi-Locations, WA, OR, CA On-boarded and trained dedicated and passionate team members for 5 new store opening locations. Facilitated construction punch list, arranged fixture placement, coordinated IT installations, managed product deliveries, completed visual presentation expectations and finalized store operational standards. Conducted monthly store visit audits for 5 west coast retail locations. Trained and developed store leadership teams to increase selling and service standards. Administered quarterly and annual team performance evaluations. In 2018, Full Price Area increased 12.9% to LY compared to 1.7% total U.S. retail.
03/2017 to 03/2018
Full Price Training Store Manager Samsonite Portland, OR Trained and developed 4 new store opening management teams in selling and service, operational standards and visual presentation. Established and conducted monthly training topics for Full Price Store Management to educate and execute in stores. Managed operations of Full Price Samsonite in Portland, OR. Increased LY sales 20.4%, DPT $16.28, UPT 0.39 and email capture rate 37.4% YTD. Maintained store payroll expectations at 99% YTD. Developed and promoted a newly hired Full-Time Supervisor into the Assistant Store Manager in 2018.
11/2014 to 01/2016
Store Manager Forever 21 Downtown Seattle, WA Oversaw operations of a $6 million 40,000 square foot store. Increased profitability by $100,000 in 6 months. Elevated customer service rating by 28%. Coached, developed and conducted quarterly and annual performance evaluations. Applied extensive knowledge and expertise in HRIS Success Factors. Correlated training in payroll services Kronos and ADP. 1 of 5 individuals selected out of 500+ Store Managers to have an executive profitability meeting with company President in 2015.
05/2014 to 11/2014
Store Manager Forever 21 Downtown Portland, OR Oversaw operations of a $5 million 28,000 square foot store. Increased key performance indicators, expanded loss prevention education and elevated visual presentation standards. Surpassed Regional and Vice President store visit expectations. Promoted and relocated to Seattle Flagship location.
01/2010 to 05/2014
Store Manager Forever 21 Portland, OR Oversaw operations of a $4 million 22,000 square foot store. Led a successful grand opening doubling initial sales goals. Recruited, hired and trained over 100 Managers, Supervisors and Associates. Won award for top 10 stores exceeding projected annual sales volume in 2012 and 2013.
09/2007 to 01/2010
Assistant Store Manager of Operations/Merchandising Forever 21 Tigard, OR
Education
Business Administration and Management Portland Community College Portland, OR
High School Diploma Aloha High School Aloha, OR
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Professional Summary
Seeking a part-time or full-time position that will allow me to continue attending Texas State University in San Marcos through the Spring of 2017. Over 18yrs experience in the retail industry Over 11 years experience in management Ability to manage a territory consisting of 23 retail locations Ability to direct complex projects from concept to fully operational status Goal oriented individual with strong leadership capabilities Organized, highly motivated and detail-directed problem solver
Skills
Languages
Fluent in Spanish
Work History
Operations Assistant Store Manager, Specialty Sales Assistant Store Manager and Merchandising Assistant Store Manager Supervisor The Home Depot Texas
Market Sell Thru Manager LG Home Electronics
  • Territory Management- Coordinate all aspects of LG's in-store presence, sales calls, training, assisted-selling hours and special event schedule planning; increase sell-through, gain market share, facilitate in-store activities to optimize sales.
  • Training- Train groups in a formal setting and in an informal, individual setting on the sales floor; demonstrate and effectively communicate features and benefits of LG home electronic products.
  • Data Capture- Collect and report visit data, as well as competitive data in electronic call reports.
  • Merchandising- Maintain and repair LG product displays, ensure LG products are set to plan-o-gram and gain commitments for increased shelf share.
Store Manager TMX Finance Austin, TX
  • Drive sales and customer retention with the highest level of integrity and maintaining customer files in accordance with company policies and procedures Increase store profitability through customer relationship development, community involvement, marketing and building new business sources Determine and approve loan values based off of a comprehensive vehicle appraisal Make daily deposits, accept customer payments, process vehicle liens and comply with all applicable consumer and privacy laws Mentor and assist with employee training development and retention Manage customer accounts and ensure that payments are made in a timely manner Manage the collection process on past due accounts Apple
Magnolia Home Theater Supervisor Best Buy Austin, TX
  • Support achievement of overall store sales and customer retention goals by directing and developing Magnolia Home Theater sales, installation and operations team.
  • Actively work to support coaching and training efforts, especially in the areas of high-end sales techniques, customer service and value proposition execution.
  • Develop and communicate thorough and comprehensive understanding of technical specifications, benefits and operation of all products and accessories.
Operations Assistant Store Manager The Home Depot Texas
  • Responsible for the supervision of the Back End operations (Receiving and Freight Team), Front End operations (Cashiers, Lot and Special Services) and The Office operations (Computer Room and Vault).
  • Managed P&L statements, conducted store audits monthly and assisted in district audits, conducted daily safety audits, assisted in payroll and played an active role in the recruiting and hiring process.
Specialty Sales Assistant Store Manager The Home Depot Texas
  • Responsible for promoting and generating new credit accounts and sales leads for all of the installation and in-home service programs.
  • Work with the Store Manager to develop strategies and objectives to drive sales and profitability.
  • Motivate associates in specialty areas (Flooring, Millworks, Appliances, Kitchen Cabinets and Window Treatments).
  • Coaching, training and developing associates by providing both informal and formal job performance-based feedback.
Merchandising Sales Assistant Store Manager The Home Depot Texas
  • Ensured plan-o-grams were set monthly and Playbooks executed for seasonal events and promotions.
  • Maintained department profitability through report analysis, identifying trends, defining problems and developing appropriate responses in three or more departments.
  • Experience.
  • T-Mobile Austin TX- Current Employment.
Sales Representative 06/2014 to Current
Market Sell Thru Manager LG Home Electronics
Store Manager Apple Inc Austin, TX
Mac Expert Best Buy Austin, TX
Magnolia Home Theater Supervisor The Home Depot Georgetown, McAllen Corpus Christi, TX
Education
Associate: Geography Geographical Information Systems Current Texas State University - GPA: GPA: 4.0 Geography Geographical Information Systems GPA: 4.0
Geography Geographical Information Systems 08/2015 Austin Community College - GPA: GPA: 4.0 Geography Geographical Information Systems GPA: 4.0
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Summary
To obtain a management or supervisor position within your company to showcase my abilities to better the business.
Skills
  • Outstanding communication skills​
  • Retail inventory management
  • Exceptional leader
  • Recruiting and interviewing
  • Merchandising and promotional skills
  • Exceptional customer service​
  • Conflict resolution skills
  • 10 years experience in customer service management
Accomplishments
  • Worked my way up the corporate ladder with one company for 10 years.
  • Managed and supervised multiple teams and assistants in over 20 different Big 5 Sporting Goods location.
  • Opened up two new stores and assisted in the overall layout of the floorplans. Assisted in the merchandising from the ground up.
  • Reduced my current stores shrink from a 1.9% to a .28% in only 10 months. Implemented new loss preventions tactics to be consistent with low shrink results.
  • Trained multiple manager trainees to become successful assistant managers throughout the company.
Experience
Best Buy July 2017 to February 2018 Home Theater and Magnolia Supervisor
Modesto, CA
Established coaching and development of my staff to improve the team.  Identified areas of growth opportunity and worked along the inventory team to create a better merchandising scheme. Ensure company vision is being executed.
Big 5 Sporting Goods November 2008 to July 2017 Store Manager
Fresno, Ca
Worked closely with the district manager to formulate and build the store brand. Contributed to merchandising ideas and executed plan-o-grams. Analyzed marketing information and translated it into strategic plans. Trained staff to deliver outstanding customer service. Trained all new managers on store procedures and policies. Completed weekly schedules according to payroll policies. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Opened a new store location and assisted in recruiting and training new staff. Addressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer.
Education and Training
Merced High School 2006 High School Diploma: HS diploma Merced, CA, United States
Fresno City College 2008 Criminology Fresno, CA, United States
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Profile
I am a hard-working, committed, and trustworthy employee.  I possess excellent interpersonal, written, and verbal skills.  I have the ability to multi-task, work independently, and be a valuable part of a team.  I have demonstrated the ability to work under stressful situations.  I maintain a high level of fitness.  I am seeking a Firefighter position in the city of Marlborough where I can excel while giving my best.
Certificates and Training
  • Firefighter I 2013
  • Firefighter II 2013
  • Massachusetts Firefighting Academy Recruit Graduate Class #204, 2013
  • Certified Massachusetts EMT #893030, 2012
  • Hazmat Operations Level, 2013
  • Power Phone EMD, 2013
  • APCO PSTI, 2013
 
 


Experience
Clinton Fire Department Clinton, MA Firefighter/EMT 06/2013 to Current Respond to emergency calls, Display thorough knowledge of firefighting techniques, Conduct search and rescue, Operate Jaws of Life, hose lines,  and ladder company operations, Generate written reports, Daily apparatus inspection and building upkeep, Respond to medical emergencies, Prioritize and treat patients.
Clinton Department of Public Works Clinton, MA Laborer 09/2010 to 06/2013 Operate machinery, Repair roads, Masonry, Vehicle maintenance, Served on-call nights and weekends, Landscaping, Removed snow, Cleared storm drains, Installed road signs, Set up cones and signs to alert motorists, and Rubbish removal.
Strand Theatre Clinton, MA Theater Worker 01/2007 to 08/2009 Operate food prep equipment, Serve food, Operate projection booth, Customer service, and Clean facility.
Education
Associate of Science: Fire Science 2012 Quinsigamond Community College, Worcester, MA
High School Diploma: Advanced Placement 2009 Clinton High School, Clinton, MA Graduated with honors, Advanced Placement Classes, Freshman Mentoring Program, Football and Track.
Professional Affiliations
Professional Firefighters of Massachusetts
International Association of Firefighters
 
References available upon request
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Summary

Reliable and friendly makeup artist, saleswoman, and theater technician who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Highlights
  • Inventory control procedures
  • Cash handling accuracy
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Display design
  • Prior expense control responsibilities
  • Commission sales
  • Food safety certified
  • Problem solving
  • Conflict resolution skills
Accomplishments

Supervision


  • Developed layout and plan sequences to implement visual ideas and direction from supervisors
  • Routinely helped as many as 600 customers each day in a high-volume retail outlet.
  • Worked directly with Loss Prevention to improve disposal methods of products.
  • Supervised team of up to 17 staff members.
Experience
Sellebrity (retail clerk) Oct 2014 to Apr 2015
Old Navy Rocklin, California

Answered customers' questions and addressed problems and complaints in person and via phone.

Completed floor replenishment to guarantee size availability and promote customer satisfaction.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Processed shipments and maintained organized stock shelves.

Marked clearance products with updated price tags.Maintained visually appealing and effective displays for the entire store.

Consulted with customers on the latest styles and trends.

Jewelry Consultant Feb 2014 to Jun 2014
JCPenney's Deptford, New Jersey

Engaged customers in jewelry consultations

Maintain personal customer appointments

Enlist customers in credit program and rewards program

Maintain company standards visually for department

Ring out customers using POS system

Show and sell diamond pieces frequently

Operations Consultant Jun 2013 to Feb 2014
SEPHORA inside JCPenney Deptford, NJ

Constructed, repaired and maintained all visual plans and displays.

Maintained and regulated inventory

Disposed of all products in accordance with all safety and loss prevention procedures

Responsible for tester maintenance and regulation

Consult on various skincare, haircare, cosmetic and bath products and tools

Teach customers small lessons on makeup on the spot on a daily basis

Enlist customers in reward programs

Maintain store cleanup and back room organization

Responsible for driving sales and enforcing company policies

Theater technician Aug 2012 to Jun 2013
Sierra College Rocklin, California

Implemented theatrical techniques frequently

Provided and managed stage lighting, sound and properties

Frequently worked with independent entities to create and put on various events and shows

Stage Manager and Scenic Designer/painter Jun 2011 to Aug 2014
West Deptford High School West Deptford , New Jersey

Administered and enforced safety regulation testing and discipline.

Developed and implemented new building and painting techniques

Instructed and directed students ages 5-25 in tool use, set building, painting techniques and basic lighting.

Education
Associate of Arts, Theater Arts Sierra College Rocklin, California, United states
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Professional Summary
Talented, teaching professional who is engaging and enthusiastic about hands-on learning with children. Is committed to instilling an appreciation and love for literature to children.  Desires a role as a Children's Librarian for the Wasatch County Library.
Skills
  • Develop engaging story times
  • Creative and imaginative thinker
  • Vast knowledge of children's literature 
  • Study of Early Childhood Development
  • Positive learning environment
  • Outstanding social skills
  • Positive reinforcement
  • Strong collaborator
  • Infant, toddler and preschool curriculum development 
  • Managing classroom for diverse populations
  • Experience with special-needs students
  • Teaching/tutoring
  • Critical thinking
  • Varied lesson plans
Work History
Story Time Coordinator, 09/2005 to Current
Self Wasatch County Library
  • Created and implemented story times for toddlers, preschool age, and early elementary age.
  • Created and implemented author visits at local school and public library.
  • Created and implemented illustrator workshops at local schools and public library.
  • Worked with local school librarians and PTA Literacy Month Chairmen in developing programs that increase reading levels. 
  • Created and implemented hands on craft workshops.
  • Created and implemented Mystery Reader Program which connects the public library with local schools.
  • Developed, organized and implemented community literacy outreach programs.
  • Taught basic music skills to children 0-5 through a program called Music and Me.
  • Promoted language development skills through reading and storytelling.
  • Promoted the love of literacy through age appropriate activities.
  • Communicated non-verbally with children to provide them with comfort, encouragement and positive reinforcement.
  • Led activities that develop children's physical, emotional and social growth.
  • Physically and verbally interact with children before, during, and after library programs.
  • Assist mothers in finding age appropriate books.
  • Created flyers that promoted early literacy skills. 
  • Organized instruction material, including constructing bulletin boards and setting up work areas.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
Theater Instructor, 01/2010 to Current
Timpanogos Valley Theater Heber City
  • Developed and taught children lessons on expression, movement, and creativity.
  • Assisted the director in blocking, characterization, and movement.
  • Choreographed several dance routines.
  • Collaborated with a team of faculty to develop theatrical program for children ages 5-10.
  • Created, wrote, and directed several short scenes with children ages 8-10.
  • Organized social and educational activities for students and their families.
  • Created and implemented theater workshops.
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
Preschool Teacher, 09/2012 to 05/2016
Self Heber City
  •  Taught reading, language arts and social sciences.
  • Promoted language development skills through reading and storytelling.
  • Developed and used cross curriculum that centered around children's picture books.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Addressed behavioral and learning issues with parents.
  • Implemented a developmentally-appropriate curriculum for a group of 9 students.
  • Planned, implemented, monitored, and assessed a classroom instructional program.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Established and maintained a safe play environment for the children.
  • Communicated non-verbally with children to provide them with comfort, encouragement and positive reinforcement.
  • Redirected students using Positive Behavior Support (PBS).
  • Physically and verbally interacted with students throughout the day.
  • Established a safe play environment for the students.
  • Organized instruction material, including constructing bulletin boards and setting up work areas.
Children Theater Instructor, 06/2007 to 08/2008
Egyptian Theater Park City
  • Organized social and educational activities for students and their families.
  • Wrote and directed two children play's.
  • Created and implemented theater workshops.
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Developed and taught lessons on movement, expression, and creativity.
  • Choreographed several dance routines.
  • Collaborated with a team of faculty to develop theatrical program for children ages 5-10.
Special Education Teacher, 09/1998 to 05/2002
Nebo School District Spanish Fork
  • Coordinated special education students and teacher assistant schedules with the master schedule.
  • Implemented reading and writing programs to increase student literacy and support school reading programs.
  • Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Fostered meaningful relationships among students through student field-trip and team-work community service projects.
  • Supervised several student teachers throughout the semester.
  • Created strategies to meet the needs of mentally and physically disabled students.
  • Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
  • Taught reading, language arts and social sciences in a self-contained ED and LD classroom.
  • Implemented and taught a life skills program.
  • Redirected students using Positive Behavior Support (PBS).
  • Attended monthly staff training sessions.
Special Education Teacher, 08/1999 to 05/2000
Weber School District Ogden, Utah
  • Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Utah State regulations and Board of Education goals.
  • Assisted in developing peer tutoring program to teach students with disabilities.
  • Developed Individual Education Plans for students to increase their level in reading and comprehension.
  • Collaborated with a team of faculty to develop and modify class learning.
  • Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
  • Created strategies to meet the needs of mentally and physically disabled students.
  • Taught reading, language arts and social sciences in a self-contained ED and LD classroom.
  • Implemented and taught a life skills program.
  • Designed and implemented a point system to encourage positive behavior.
  • Coordinated special education students and teacher assistant schedules with the master schedule.
  • Led activities that developed students' physical, emotional and social growth.
  • Redirected poor behavior using the positive reinforcement method.
  • Organized instruction material, including constructing bulletin boards and setting up work areas.
  • Attended monthly staff training sessions.
Education
Bachelor of Science: Special Education and Theater Education, 2000
Utah State University - Logan Utah
  • Course work includes Speech and Communication, Psychology, Early Childhood Education, Theater and Secondary Education.
  • Emphasis in Education Curriculum and Instruction

Associate of Arts: Theater Education, 1997
Dixie State University - St. George
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Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Skills
  • Retail inventory management
  • Store opening and closing procedures
  • Store operations
  • Outstanding communication skills
  • Team-oriented
  • Flexible schedule
  • Sales professional
  • Recruiting and interviewing
  • Reliable
  • Accurate cash handling
  • Employee scheduling
  • Time management
  • Inventory control procedures
  • Loss prevention
  • Excellent multi-tasker
  • Personnel training and development
  • Superb sales professional
Experience
Store Leader 06/2012 to Current GameStop Prestige Roanoke Rapids, NC Basic responsibilities include customer service and cleaning and organizing the store in addition to managerial duties such as opening and closing the store, tracking sales trends and training/coaching employees to improve performance. During my time, our location became one of only a handful of stores out of 4000 to achieve the Gamestop Prestige award every quarter. I am also tasked with processing inbound and outbound shipment and remerchadising the store every 2 to 3 months.
Home Theater Sales Associate 04/2008 to 05/2012 Best Buy Rocky Mount, NC Duties included customer service, cleaning an organization, restocking the department and training and coaching other employees. I also performed these duties in other departments, as I was trained in every department in the store.
Store Manager 02/2004 to 04/2008 Gamestop Roanoke Rapids, NC See above.
Education and Training
High School Diploma Warren County High School Warrenton, NC, United States
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Professional Summary

Decorated military professional transitioning from the [Military Branch]  to a career in law enforcement. Highly motivated to leverage [Number]  years of achievements and field training experience to provide dedicated service as a Police Officer.

Skills
  • First Aid certified
  • Top Secret Security Clearance
  • Weapons training
  • Trained in security
  • Organized
  • Complex data management
Work History
Airborne Cryptologic Language Analyst, 08/2012 to Current
USAF Offutt AFB, NE
Theater Worker, 06/2011 to 08/2012
Ramstein BX Ramstein-Miesenbach, RP
Education
High School Diploma: 2012
Ramstein High School - Ramstein-Miesenbach, RP
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Professional Summary
Energetic and motivational college student currently attending Howard Community College for Registered Nursing.  Previously worked at Carmike Cinemas in Colorado Springs, Colorado from December 2013 to May 2014.  Excelled in customer service, greeting, and cashier.  Hardworking, team player with extreme flexibility to providing outstanding customer support.  Looking for a part-time cashier position with a top-quality company that prides itself in fast, friendly, and accurate customer service.
Skill Highlights
  • Computerized cashier register
  • Energetic work attitude
  • Customer service
  • Create advertisement posters
Professional Experience
Theater Staffer/Cashier Dec 2013 to May 2014
Carmike Cinemas Colorado Springs, CO
Interfaced with up to 200 customers, processed sales transactions of up to $1,500 daily. 
Directed customers throughout 13 unique high-tech movie auditoriums.
Used state-of-the-art computerized cashiering system for financial transactions.
Prepared/served a variety of hot meals to satisfy nearly 200 customers daily.
Greeted and assisted customers with friendly smile.
Built creative advertisement posters, educated customers on movie choices.
Education
Associate of Arts, Registered Nursing 2018 Howard Community College Columbia, MD, United States
Currently attending Howard Community College to pursue associate degree in Registered Nursing.  Future plan is to study at John Hopkins University and potentially pursue a bachelor degree in Nursing.