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Professional Summary

Results-driven Recruitment and Talent Acquisition professional with 5+ years experience developing and executing recruiting plans within both agency and in-house settings for Corporate roles including Accounting and Finance, Administrative, HR, Marketing, Sales, Procurement, and Director Level positions. Effectively manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, professional associations, networking, and referrals.

Work History
Talent Acquisition Manager, 09/2018 to Current
ProTech Systems Group Inc. Memphis, TN
  • Establish new accounts through networking, industry associations, cold calling and personal visits to potential customers.
  • Responsible for targeting both active and passive candidates to attain top talent for clients in Accounting & Finance, Administration, HR, Marketing, Procurement, Sales, and Executive Level roles.
  • Maintain an active candidate/client pipeline in ATS to strengthen ProTech Systems Group presence in the Mid-South marketplace.
  • Successfully negotiated 20+ contracts and offers between talent and client for direct hire, contract and contract to hire positions to date.
Recruiting Specialist, 12/2016 to 09/2018
Shoemaker Financial Germantown, TN
  • Achieved 130% of annual recruiting goal for new Financial Advisors in 2017.
  • Identified ideal candidates and helped select potential advisor candidates and all staff positions within the firm targets.
  • Developed new centers of influence through local networking events, college recruiting events and local organizations; built strategic partnerships with other recruiting professionals, identifies other sources of candidates to ensure adequate numbers of candidates to meet yearly recruiting goals.
  • Created,planned,and marketed all company networking events to increase company brand recognition and identify new candidates and strategic partnerships.
  • Facilitates full cycle recruiting from sourcing to selection process, testing, contracting and on boarding with management team.
  • Maintained CRM database of candidates and executed drip email marketing campaign.
Regional Account Executive, 11/2015 to 11/2016
CRDN Memphis, TN
  • Achieved 120% of quota for 1st year sales representative in a new territory.
  • Maintained and deepened existing client relationships with contractors, Independent Adjusters, Insurance Adjusters and increase business through networking, referrals and face to face presentations.
  • Developed and generated new client leads through creative prospecting, cold calls, networking, active involvement in industry associations, and prepare CE classes to increase brand awareness and increase sales.
  • Documented sales activities, plan territory route and execution of sales process with CRM system.
Senior Compliance Analyst, 05/2012 to 01/2015
Multimedia Games, Inc. Austin, TX
  • Managed and oversaw all company gaming licenses and regulatory filings.
  • Increased company's growth in footprint by increasing company gaming licenses over 25% year over year consecutively for 3 years.
  • Recruited and built team of 4 Compliance Analysts.
  • Provided strategic cross department planning, along with regularly communicating to Executive Management Team and Board of Directors; including creating licensing reports, compliance reports and department budget.
  • Maintained accurate and detailed records of regulatory correspondence, compliance audits, coordinate investigations and related regulation filings.
  • Prioritized all new and renewal license applications among compliance analysts to ensure consistent workflow and utilize individual contributor's strengths.
  • Created, implemented, administered and enforced all policies and procedures for each regulatory gaming agency including Federal, State and Tribal Acts as liaison with regulatory agencies and outside counsel to submit entity license application.
Executive Assistant, 12/2010 to 05/2012
Multimedia Games, Inc. Austin, TX
  • Provided high-level confidential administrative support to four Executive Leaders and Senior Management team, including the preparation of board materials and management meeting minutes.
  • Prepared agendas for meetings and managed all aspects of meetings to include catering, speakers, and off- site locations for high level meeting s and partner retreats.
  • Maintained Executives calendar, plan and schedule board meetings, teleconferences, expense reports and travel.
  • Planned and coordinated business development events, internal TEAM MGAM company events, holiday parties and more.
  • Acted as a liaison and maintained open lines or communication among senior executives, board members, middle management and administrative staff.
Administrative Assistant, 08/2009 to 12/2009
Multimedia Games, Inc. Austin, Texas
  • Answered, screened and transferred inbound phone calls.
  • Maintained electronic and hard copy filing system.
  • Prepared and modified documents including correspondence, reports, drafts, memos and emails.
  • Scheduled and coordinated meetings, appointments and travel arrangements for Chief Operations Officer.
Office Support, 01/2009 to 08/2009
Robert Half International Austin, TX
  • Provided various administrative support for and several other companies in the Austin area.
Real Estate Agent/Corporate Recruiter, 01/2006 to 01/2009
  • Recruited new agents and held monthly real estate seminars to educate prospects on current industry practices, licensing procedures and company policies.
  • Networked with real estate schools, advertise on-line and in the newspaper to obtain and recruit new referrals.
  • Prepared customized listing presentations including comparative market analysis, marketing plans, home evaluation and personal sales statistics.
  • Created candidate database of more than 500 individuals for use in follow up with e-mail and phone calls.
  • Recruited over 30 new agents in one year while also working as a real estate sales agent, networking with builders and counseling sellers on best practices for sale of their homes.
  • Inducted into the Multi-Million Dollar Club 1st year in business, instrumental in tripling the board average in closed sales for all agents.
  • Earned Crye-Leike Team Club Membership by cross selling ancillary services to provide customers with a one-stop-shopping solution.
Workforce Management Consultant, 03/2008 to 12/2008
ADP Memphis, TN
  • Fortune 500 company offering payroll services to businesses Tri-State Regional Manager for Major Accounts Marketing and Sales of payroll products and human resource software solutions.
  • Top performer in consistently achieving quarterly sales goals Ranked top 10% of new hires for core training program.
  • Developed new business relationships by implementing a top-down sales strategy by targeting top C-Level Executives & Human Resource Directors.
FRANCHISE BUSINESS OWNER, 05/2001 to 04/2008
TCBY Memphis, TN
  • Owned and Operated two national frozen yogurt franchises in Memphis, TN.
  • Handled all daily operations including staffing, training, budgeting, forecasting, inventory control, marketing, quality assurance and franchise agreement and food code compliance.
  • Increased yearly sales by 30% each year for the first 2 years while operating two locations and managing over 30 employees on average.
Technical Skills

Microsoft Office, SharePoint, Smart Office, Salesforce, Bullhorn, and Jobvite

  • Co-Chair Sponsorship's, SHRM, Memphis Chapter, 2018 - Present
  • Ambassador, Greater Memphis Chamber, 2018-Present
  • Executive Committee, 901 Networking, 2016-Current

SHRM-SCP Certification- In-Process

This resume is created in 7 minutes.
Professional Experience
Records Assistant/Enrollment Management | 10/2018 to Current University of Miami - Coral Gables, FL
  • Process all documents for undergraduate students using Canelink, Salesforce, Onbase
  • Maintain and update checklists
  • Scan and index incoming documents
  • Review and manage mismatched records
  • Address student/parent concerns related to applications
Assistant Manager | 09/2004 to 02/2010 Santa Isabel Farms, LLC - Miami, FL

  • Assist company manager in organizing, planning and implementing strategy
  • Coordinate operations and ensure schedules and objectives are met
  • Monitor sales costs, budgets and resources
  • Create reports, analyze and interpret sales data
  • Communicate with clients and evaluate their needs and specifications
Owner | 08/1991 to 05/2001 Watermelon Flowers, Inc. - Miami, FL

  • Expanded business to a second location in Miami
  • Negotiated weekly contracts to provide flower arrangements to business and government offices
  • Managed personnel, inventory, financials and marketing activities
  • Received high net return on investment by selling both companies in 2001
Owner | 01/1989 to 05/2001 Bloomings, Inc. - Bogota, Colombia

  • Planned, arranged funding and built company from scratch, successfully managing the start-up and development of the business.
  • Drove sales from zero to over $1 million 
  • Introduced gift products from US that were currently unavailable in Colombia
  • Implemented a wholesale program for local retailers

Volunteer Work

College Counselor and Academic Advisor


  • Advised students on High School Class selection
  • Researched and recommended Colleges
  • Attended college information sessions
  • Helped prepare Common App
  • Edited college essays
  • SAT and ACT tutoring
  • Financial aid planning

Deering Bay Estates HOA 

2007-2012    Secretary

2013 - Present   President

  • Manage and prepare yearly operating budget
  • Implement projects to enhance the property
  • Select and evaluate vendors and negotiate contracts
  • Preside over board and general membership meetings

 S.A.F.F.F.E. (Save American Family Farms From Extinction)

2011- Present

  •  Work with local farms in Redland Agricultural area to create awareness of locally grown produce
  • Coordinate students to help with fundraising and projects
  • Organize farmers markets at local schools.

Epiphany Catholic Church Camilus House Food Project

2012 - present

  • Prepare, coordinate and organize distribution of monthly casseroles to Camilus House
Education and Training
University of Notre Dame - - South Bend, IN | | BBA Marketing
Miami Dade College - - Miami, FL, United States 2018

Completed refresher course :

Microsoft Excell

Microsoft Office

Microsoft Power Point

Skills and Interests

Fluent in English and Spanish

Member of USTA league tennis

Excellent computer skills including MS Suite, Canelink, Salesforce, Onbase


This resume is created in 7 minutes.

Corporate Operations and Vendor Manager with over 8 years overseeing operations, distribution, and Information Technology. A trained facilitator with interpersonal and negotiation skills. Results-focused with success in developing and leading diverse teams to achieve outstanding results. Strategic problem solver, change manager and visionary executive able to implement plans meeting current and future needs. Key expertise in Logistics and Information Technology.

  • Microsoft Office Suite
  • Model building via Excel
  • Experience in budgeting and forecasting
  • Java (Introduction)
  • SQL (Introduction)
  • BFT Blue Force satellite tracking system
  • CashTrak planning and tracking software
  • Secret Security Clearance

  • Critical thinking
  • Adept multi-tasking
  • Individual and team training development
  • Leadership development
  • Issue resolution
  • Materials accountability
  • Deadline-driven
  • Proactive
Work History
08/2019 to Current
IT Services Program Manager Safari Micro Inc. Chandler, AZ
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Oversaw purchases of Networking, Security, and Data Center equipment and software.
  • Oversaw Implementations of Microsoft Azure cloud solution, office 365 migrations and servers to cloud infrastructure deployments.
  • Managed project elements for multiple initiatives from initial planning to project rollouts.
  • Maintained licensing contracts with vendors.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
05/2018 to 08/2019
Corporate Operations Manager/Vendor Manager Safari Micro Inc. Chandler, AZ
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Created reports and presentations detailing business development activities
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations
  • Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
  • Identified distributor challenges related to corporate service offerings in order to formulate business efficient solutions
  • Negotiated, prepared and signed contracts with manufacturers and partners within the industry
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives
  • Implemented policies and standard operating procedures for continuous improvement
  • Partnered with vendors and suppliers, managing and budgeting inventory
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels
  • Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies
  • Worked with the CFO and COO to resolve financial and operational problems, improve operations and provide exceptional customer service
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability
11/2014 to 05/2018
Operations Vault Lead GardaWorld Cash Logistics Phoenix, Arizona
  • Controls all preparation and processing of outbound shipments.
  • Improved customer service initiatives by streamlining sales and order management processes. 
  • Ensures facility sustainability daily.
  • Responds to all correspondence from Customer Relations and executive management.
  • Gathers, logs, and monitors all shipping data.
  • Minimizes damages and repair costs through careful management and preventative maintenance.
  • Takes corrective action in the case of accidents and delays to minimize extra expenses.
  • Assigns shipments to carriers in the centralized database.
  • Cultivates a positive rapport with fellow employees to boost company morale and promote employee retention.
12/2013 to 10/2014
Infantry Squad Leader United States Army Fort Bliss, Texas
  • Operated as a COIST (Company Operational Intelligence Support Team) member for the company's element
  • Managed and led a squad of 6 to 10 soldiers during all training operations
  • Controlled and accountable for an equipment budget worth $250,000
  • Appointed as alternate platoon leader during unplanned leadership absences commanding 40 personnel
  • Operated and maintained communications equipment
  • Supervised teams in support of security and installation law and order operations
  • Planned and briefed personnel on missions
12/2012 to 12/2013
M2A3 Bradley Commander United States Army Seoul, South Korea
  • Commanded all personnel on a M2A3 Bradley armored carrier.
  • Managed over $2,300,000 worth of equipment and assets.
  • Managed and led a crew of 10 members.
  • Conducted operations with subordinate U.S.
  • and Korean forces.
  • Led multiple operations in various training environments.
  • Empowered multiple subordinate soldiers to achieve soldier recognition honors.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate
  • Entrusted as the Non-Commissioned Officer In Charge (NCOIC) by the Regimental commander to simulate live fire exercises for largest training operation on the Korean Peninsula.
11/2010 to 12/2012
Fire Team Leader United States Army Fort Riley, Kansas
  • Deployed to Baghdad, Iraq in 2010.
  • Conducted combat operations and stood in as a team leader.
  • Promoted to full time team leader midway through deployment.
  • Received Presidential Citation for actions in Iraq.
  • Led teams on foot patrols and vehicle mounted convoys.
  • Conducted high value personal security for high ranking military and Department of Defense officials.
  • Demonstrated quality leadership capabilities gaining leadership recognition and rank promotion.
Bachelors: Global Logistics Management
Arizona State University, W.P Carey School of Business - Tempe, Arizona
  • Inductee Phi Theta Kappa Honors Society- May 2017- Present
  • Sigma Alpha Lambda Honor Society- Arizona State University Chapter- September 2017- Present
  • Supply Chain Management Association Member- Arizona State University September 2017- Present.
Military Service
United States Army: November 2008 to October 2014
Rank: Sergeant
Central Arizona College: Veteran Student of the Year- Awarded to be the highest achieving Veteran student of 2017. 

United States Army Commendations: Unit Presidential Citation, Combat Infantry, Airborne qualification and completion badges, Army Commendation medals, Army Achievement medals, Army Good Conduct medals, Korea Defense Service medal, Iraq Campaign, Overseas Service, Global War on Terrorism, and Joint Service ribbons.

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Professional Summary

Detail-oriented Business Analyst who responds to shifting business needs and priorities in a systematic and effective way. Highly organized, effective leader and communicator.

  • Proficient in Windows 10, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Contract Database Systems, and Outlook
  • Intuit QuickBooks experienced
  • Quality and improvement minded
  • Bookkeeping skills and knowledge in a variety of businesses
  • Team leadership
  • Data analysis
Work History
Business Analyst, 06/2016 to Current
Oracle America, Inc. Rocklin, CA
  • Update and maintain global contract terms library database including clauses, rule logic, and contract templates used during drafting.
  • Team lead for the Oracle Core Contract Database librarians.
  • Host weekly meetings to communicate and strategize prior and current weekly workload including upcoming projects.
  • Track the team's progress of weekly work and projects related to operational goals.
  • Troubleshoot and resolve issues raised by Deal Management and third parties.
  • Ensure the team consistently meets strict deadlines with a high output quality of 99% or higher.
  • Assess errors made and recommend new work practices to avoid future errors.
  • Assist with creating training and process documentation for operational consistency.
Accountant Assistant, 11/2013 to 05/2016
Tax Works Inc Lincoln, CA
  • Assisted with filing individual and corporate tax returns and preparing financial reports in compliance with strict GAAP standards.
  • Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
  • Reconstructed accounting records from clients' checks and cash receipts.
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy.
  • Processed monthly bank reconciliations.
  • Assisted with preparation of accurate financial statements at end of the quarter.
  • Assisted with calculating and issuing payroll for business clients.
Teller, 01/2009 to 01/2015
Citibank Roseville, CA
  • Executed customer transactions, including deposits, withdrawals, checks, wire transfers, stop payments, and transfers.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Serviced client accounts and resolved client issues.
  • Created member account profiles on Citibank online banking program.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Provided personalized recommendations to clients on banking products and services. 
  • Maintained friendly and professional customer interactions.
Bachelor of Science: Business Administration-Finance, 2015
California State University Sacramento - Sacramento, CA
  • Concentration in Financial Planning
Associate of Science: Business Administration Sierra College - Rocklin, CA
  • Graduated with honors.