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Professional Summary

Resourceful, creative and experienced Administrative Assistant offering expertise in customer service, meeting scheduling, social media management, task prioritization and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.

Skills
  • Microsoft Office Suite
  • Adobe (Photoshop & Illustrator)
  • Organizing, Filing, and Scheduling
  • Customer/Client Rapport and Problem-Solving
  • Social Media: Facebook, Twitter, Instagram, etc
  • Website Content Updating and Google Analytics
Work History
Sales Associate Oct 2018 - Jan 2019
CosmoProf Wichita, KS
  • Started, maintained and updated store social media accounts, as well as created graphics for posts
  • Educated customers on different products and product care
  • Answered phones, completed paperwork, wrote bank deposits and used cash handling skills
  • Prepared merchandise for sales floor by pricing or tagging and creating signage
  • Organized racks and shelves to maintain visual appeal of the store
Orthodontic Assistant Aug 2017 - Aug 2018
Smiles Orthodontics Wichita, KS
  • Took impressions for study models and made Essix retainers
  • Took intraoral photos for every new patient starting treatment
  • Took Panoramic and Cephalometric X-rays, following strict patient protection rules
  • Prepared patients for bonding/debanding procedures
  • Provided patient education on hygiene and proper care of braces and retainers
  • Performed services on patients such as, wire changes, o-tie changes, chrome ties, placing lifts and bonding buttons.
Marketing Manager Dec 2015 - Aug 2017
A-OK Enterprises, LLC Wichita, KS
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol
  • Successfully planned and implemented a Tent Sale event at 4 locations simultaneously, resulting in $100,000 in sales within 2 days
  • Effectively created a campaign to raise brand awareness with Pirate Promotion
  • Executed a Valentine's Day social media campaign reaching over 100,000 people
  • Increased check cashing revenue by 12% with Checking Cashing Friday promotion
  • Successfully planned and executed two Bridal Expo booths for the jewelry department increasing traffic flow
  • Implemented a Diaper Drive for a charity that A-OK is strongly involved with and surpassed a goal of 1200 diapers by collecting a total of 3500 diapers
  • Successfully project managed numerous email campaigns
  • Managed graphic design team with their creation of promotional materials and website content
  • Purchased and negotiated advertising spots for TV and Radio, as well as worked with many outside vendors for different advertising campaigns.
Merchandiser/Account Manager Jan 2015 - Jan 2015
Vibrant Technologies Eden Prairie, MN
  • Created competitive pricing analysis and market research for sales team
  • Maximized the visibility of products within assigned product lines online
  • Contributed to the success of selling equipment online and helped develop leads
  • Assisted with website content updates, creation of Google landing pages, as well as administered social media pages
  • Promoted to Account Manager in October 2015
  • Developed and modified documents such as invoices, reports, memos, etc
  • Successfully helped resolve customer product issues by working with the sales teams
  • Provided customers with accounts receivable invoices and follow-up on past due invoices.
Education
Bachelor of Science: Marketing 2012
University of Wisconsin-La Crosse La Crosse, WI
This resume is created in 7 minutes.
Experience
I2 Janitor
December 2017 to Current
JM Murray Center, Inc Cortland, NY
  • Use company supplies to clean and take care of exam rooms and patient areas at Urgent Care
  • Clean other medical facility in cordinance with company guidelines.Put mops/cloths in correct container to be sent back for cleaning
Office Assistant
July 2017 to July 2017
Honda of Ithaca Ithaca, NY
  • In this temporary position, I calculated time sheets for shop and entered them into Excel, cashed out service and parts customers, answered customer inquiries on the telephone and in person, and directed them to appropriate office, entered service/parts invoices, accounts receivables, registrations, and auto sales into system, and filed them in correct folders.
  • Also, I closed out service invoices and warranties, then filed them in the correct folders.
  • Prepared correspondence for mailing, sent out email notifications, and made sure credit card balance matched cash register balances.
October 2015 to July 2017 Custodian S03 Lab of Ornithology/Cornell University Ithaca, NY
  • Cleaned assigned areas by following established procedures and standards.
  • Promptly responded to general inquiries from faculty, staff, and customers.
  • Set up and dismantled facility-owned or rented tables, chairs, risers, podium, portable PA system, and Audio-Visual systems as required for conferences, workshops, seminars and meetings to accommodate public and departmental events and functions based on schematic layouts.
  • Attended weekly staff meetings to discuss upcoming events.
  • Worked with caterers and event point of contact to ensure appropriate materials and supplies are available.
  • Acted as first line of response for any building emergencies that arose during absence of supervisor.
  • Maintained open and respectful communications with custodial team and supervisor.
  • Transported faculty, staff, and students safely between campus and the Lab of Ornithology via the Lab Shuttle (cargo van).
  • Received, sorted, and delivered incoming packages via Federal Express, UPS, and USPS.
  • Monitored supply cabinet and informed facility coordinator when stock was low.
Administrative Assistant II
February 2014 to March 2014
Cornell University Ithaca, NY
  • Performed data entry of time sheets.
  • Filed material order forms and time sheets.
  • Updated work order files.
  • Assisted lead Administrative Assistant with laminating and Microsoft Excel projects.
  • Answered customer inquiries via walk-ins and telephone.
  • Processed supply orders.
  • Closed out project work orders.
Capital Projects Assistant
February 2012 to June 2012
Electric Shop/Cornell University Ithaca, NY
  • Entered time sheets in Maximo.
  • Sorted/filed work orders for Procurement Manager.
  • Created folders of Project Request Forms for construction projects.
  • Called vendors for supply updates.
November 2000 to October 2015 Custodian S02, Cornell University Ithaca, NY
  • Cleaned assigned areas by following established procedures and standards.
  • Delivered necessary equipment for special projects.
  • Worked special events/functions on campus when needed.
  • Worked as team member to cover other areas in absence of co-workers.
  • Worked under strict deadlines and responded to last-minute requests.
Education
Associate's degree : June 2012 Elmira Business Institute Vestal, NY
Certificate in Legal Office Assistant Lowell Business & Technical Institute Binghamton, NY
Summary
Self -starter and well-qualified at prioritizing, multi-tasking and following through to achieve project goals. I am seeking an Administrative Assistant or Legal Assistant role to broaden my background and experience. Computer used for email and calendar updates. Authorized to work in the US for any employer
Highlights
  • Accounting, Clerical, Client relations/ customer service, Microsoft Office, Research, Legal Terminology,
  • Custodian, Equipment setup/ break down, Office Procedures, Attention to detail, Data Entry, Legal
  • Transcription
  • Awards
  • Perfect Attendance- 6 times
  • Faculty Program Award
  • June 2012
  • Certifications/Licenses
  • Office Professionals Certificate
  • May 2002 to Present, Mail management
  • Microsoft Office proficiency
  • Data entry
  • Clerical accounting
  • Client relations
This resume is created in 7 minutes.
Summary

Seeking a long term Administrative Assistant commitment position with growth and where my skills can be fully utilized. Offering solid skills in customer relations and resilience to handle challenges in a fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivation. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills / Qualifications
  • Microsoft Office (Word, Outlook, and Excel)
  • Data Entry / Typing
  • Scheduling and Calendar Management   
  • Overseeing office administrative activities
  • Customer Service Resolutions
  • Positive Attitude 
  • Active Listening and Fast Learner  
  • Problem Solving
Experience
Palm Lane Charter School July 2019 to Current Cafeteria Manager
Anaheim, CA
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Maintained tools, equipment, and surfaces in clean, neat and working order.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
CCS Financial Inc. February 2013 to June 2019 Administrative Assistant
Burbank, CA
  • Carrying administrative duties such as filing, typing, copying, and scanning.
  • Covering the reception desk when required.
  • Trained 2 new staff member in day-to-day clerical duties
  • Scheduled and coordinated meetings, appointments, and travel arrangements for manager.
  • Record and document attendance
  • Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
  • Manage communication of information in and out of the office; prepare outgoing mail and packages for executives
Higher Level Processing June 2011 to January 2013 Office Assistant
Lancaster, CA
  • Assist with loan renewals, by sending out letters and following up with and additional requirements . 
  • Maintained complete confidentiality of all submitted information according to release guidelines.
  • Prepared  documents for data entry
  • Handling incoming calls and other communications such as email, fax , and social media. 
  • Managed daily office operations and equipment maintenance.
  • Assist in planning company events, meetings, luncheons and employee team building activities. 
Graduate/ Vocational Education
Antelope Valley Adult School 2015 Certification : Medical Assistant Lancaster, CA, United States
  • Medical Office Assistant/ Office Administrator
  • Clinical Skills Certificate
  • Administrative Skills Certificate
This resume is created in 7 minutes.
Summary

Efficient performance in the personal, social and professional field.

Dedication and exceptional work ethic.

Analytical,creative,practical and innovative capacity.

Organized , friendly and reliable that provides an environment of care and support for children.

Skill Highlights
  • Interpersonal skills
  • Responsible and reliable
  • Enrichment activities
  • Behaviour management techniques
  • Educational support
  • Administrative support
  • Activities planning
  • Social integration
  • Problem solving
  • Customer service
  • Basic clerical knowledge
  • Reggio Emilia Methodology Knowledge
Experience
Nanny - Family (Richmond , BC) May 2018 - July 2019
  • Perform artistic activities such as painting, drawing watercolors, crafts , collages, etc
  • Engage children in creativity and imagination by helping them discover new things every day ( based on Reggio emilia methodology)
  • Promoted good behaviors by using positive reinforcement methods
  • Planned and coordinated excursions to improve physical skills and expose children to stimulating educational activities
  • Monitored playtime to prevent overuse of technology , tv , or other detrimental influences
Sales Associate - ZARA (Burnaby, BC) May 2018 - February 2019
  • Created and implemented store displays, promoting sales and growth
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Assisted customers by finding needed clothes , shoes , zise, items and checking inventory for items at other locations
Assistant Manager - Restaurant pizzeria (Cancún, MX) July 2015 - December 2016
  • In coordination with the manager, supervise directing and planning the work, delegating responsibilities to each department
  • Open and close the restaurant according to the schedule
  • Guarantee the quality of services and products
  • Help maintain control of food costs
  • Make a weekly inventory of the restaurant
  • To organize events,manage the reservation of tables
  • Management, control, reporting and replacement of all cash expenses
  • Deposit of the daily sale of cash in Banks
Cashier Manager - Bandoneon (Cancún, Q.R.) July 2010 - July 2015
  • Staff training in the cash register area
  • Customer support
  • Money handling
  • Check in, registration and billing
  • Manage the merchant processing terminals
  • Multi-line phone system expert
  • Write reports and correspondence notes
  • Made copies, send faxes , and hanled all outgoing correspondence
Teaching Assistant - La Vid Verdadera (Cancún, Q.R.) July 2007 - February 2010
  • Collaborated with other staff members to plan and schedule lesson that promote learning and teaching values based on Christianity
  • Motivate children to participate in all activities and dynamics
  • Perform dynamics and games based on the learning of biblical stories
  • Dynamics of costumes, singing groups , musical theatre, theater plays etc
Education and Training
GED in Tourist Hospitality CONALEP Cancún 1, , Cancún, Q.R., Mexico
Certification in Customer Service Universidad de Quintana Roo, Playa del Carmen, Q.R.
Certification in Travel agency National college of technical professional education, , Cancún, Q.Roo, Mexico
Certification in Emergency Child Care First Aid & CPR/AED Level B. Canadian Red Cross, Vancouver, BC
Certification in Responsible Adult Creative Chacha, Burnaby, BC
This resume is created in 7 minutes.
Experience
06/2017 to Current
Administrative Assistant III and HR Assistant UNIVERSITY OF WASHINGTON Seattle, WA
  • Managed daily office operations and hiring.
  • Assist with the facility staff hiring process by scheduling interviews, communicating with job applicants, processing reference material and collecting selection documents during the selection process Create solutions in file management, information distribution and product upgrades that led to system improvements Worked closely with division executives to identify new business opportunities and served as a primary liaison between Assistant Director, Facility Operations Specialist and multiple internal groups to ensure clarity of goals, quality and adherence to deadlines.
  • Format facility, working guidelines and standard operating procedures while revising and auditing department forms as needed.
01/2015 to 05/2017
Administrative Assistant WINDERMERE REAL ESTATE Seattle, WA
  • Assist HR Director in hiring process; screening and maintaining personnel records Conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Support Executive level staff.
  • Fiscal Management.
  • Manage office equipment.
  • Provide support to management on special projects and legislation.
08/2014 to 08/2015
Administrative Intern KING COUNTY - SOLID WASTE Seattle, WA
  • Provide ongoing support to the Human Resources department with administrative, organizational, and project.
  • coordination efforts Support team with tracking and updating job descriptions Assist in the coordination of HR related company events and employee programs Assist with HR electronic file maintenance, employee documentation, and intranet site maintenance Provide support Recruiting team with new hire on-boarding documents process.
Education
BBA: HUMAN RESOURCES MANAGEMENT Seattle University Seattle, WA HUMAN RESOURCES MANAGEMENT
ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION Seattle Central Community College SCCC) Seattle, WA BUSINESS ADMINISTRATION
Summary
Results-driven administrative professional with over 4 years of increasingly responsible administrative and clerical work experience, providing diverse operations assistance. I offer a broad scope of experience interfacing with vendors, clients, senior management, and fellow support staff. I have human resources skills with an in-depth HR knowledge of specialty roles.
Skills
administrative, auditing, documentation, file management, Fiscal Management, forms, hiring, Human Resources, HR, Director, office, office equipment, organizational, personnel, project coordination, quality, file maintenance, Recruiting, scheduling, upgrades
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Career Objective

To motivate my team to achieve record-breaking ESQi & sales, while executing the plan to ensure optimal performance

Experience
Cleveland Hopkins Airport, 3920 Assistant Manager 08/2018 to Current
  • Achieved an 89 Three-Month & 85 Six-Month ESQi 
  • Trained a team to execute the Airport plans resulting in  high levels of sales and service 
  • Prepared many MT's to skill and grill resulting in promotions
  • Identified areas of opportunity  In sales and service 
  • Created the "Look Alive" culture
Westlake, 3939 Assistant Branch Manager 01/2018 to 08/2018
  • Achieved 90 Three-Month & 85 Six-Month ESQI
  • Trained and Mentored Alexa (Intern) who ranked #9 on June 2018 MT/MA Matrix
  • Implemented operational improvements to increase efficiency
  • Built productive relationships with customers to continually develop new business

North Olmsted, 3903 Management Assistant 12/2017 to 01/2018
  • Prepared Chad Jackson to take his MQI 
  • Built a positive relationship with Beetler's Auto Body and scheduled an appointment to get set up on ARMS
  • Ranked top half on the MT/MA matrix, every month
Cleveland Hopkins Airport, 3920 Management Trainee 06/2017 to 10/2017
  • Qualified for November 2017 Elite Event
  • Constantly drove rate by Upgrading customers at the counter
  • Created a fun-and-friendly atmosphere for both customers and other employees
  • Worked alongside Ryan Angers to identify and solve problem areas - resulting in an ESQi jump from 76 to 93
Education and Training
Bachelor of Arts: Communications 2017 The Ohio State University, Columbus, OH, United States
This resume is created in 7 minutes.
Experience
Pediatric Orthodontic Assistant
April 1995 to February 2018
Dr. Charles Frankel DMD Woodbury, NY
  • Pediatric Orthodontic Assistant with over 20 years of experience assisting with direct patient care, routine Laboratory functions and patient record and office management.
  • S · Assisting doctor during orthodontic procedures on all patients/ children ·Taking Records, including study models, photos,Panoramic and Ceph X-rays ·Proper Sterilization ·Keeping all patients calm and comfortable ·Patient education ·Removing all archwires changed elastics.
  • W H.
E
January 1992
High School Diploma East Islip High School Islip Terrace, NY
Pediatric Orthodontic Assistant
Woodbury, New York
  • Greeted and prepared all patients for dental examinations.
  • Set up exam rooms and dental X-rays in preparation for all procedures.Educated children and parents on dental hygiene and plaque control procedures.Worked closely with all patients before, during and after all dental procedures.
Skills
office management, direct patient, X-rays
This resume is created in 7 minutes.
Professional Summary
Flexible, motivated and well-rounded team member offering focused commitment to providing quality service and maximize client satisfaction. Exceptional communication skills with a drive for improvement and to gain knowledge and experience. 
Skills
  • Event Planning Experience
  • Passion for customer satisfaction
  • Desire for advancement
  • Multiple Management Positions
  • Strong work ethic
  • Results-oriented
Work History
Training Coordinator, 08/2013 to Current
Chili's Grill & Bar Mililani, HI
  • Extensively trained new and existing employees.
  • Selected and assigned instructors to conduct training seminars.
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
  • Administered performance reviews to evaluate each participant's progress.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Maintained log of ordering needs (liquor, beer, wine, paper goods, etc.).
  • Managed all Front-of-House and kitchen staff to ensure productivity, maintain labor costs, and assist team members as needed. 
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Received recognition for excellent service, team 
Premium Line Overseer, 12/2017 to 02/2018
Accel Party Rentals & Design Aiea, HI
Received inventory and organized warehouse. 
Pulled items for orders. 
Communicated with clients at events.
Oversaw quality and care for premium items.
Set up aesthetic displays and decor for large upscale events. 
Bartender & Shift Manager, 08/2016 to 01/2017
Just Tacos Mexican Grill & Cantina Mililani, HI


  • Maintained full knowledge of beverage lists and promotions.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Managed strict beverage control to minimize waste.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Adhered to state laws regarding alcoholic beverage service.
  • Placed orders for all bar supplies and products (beer, wine, liquors, mixers, etc.)
  • Cleaned shelving, mixers, cups, blenders and soda guns.
  • Served each guest courteously, quickly and efficiently.
  • Communicated with employees regarding checkouts, productivity, labor needs and expectations. 
Assistant Restaurant Manager, 06/2011 to 11/2013
Papa John's Pizza Wahiawa, HI
  • Oversaw all personnel to maintain adequate staffing and minimize overtime.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Correctly calculated inventory and ordered adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Clearly and promptly communicated pertinent information to staff, such as large orders or last minute menu changes.
Orthodontic Assistant, 12/2014 to 04/2015
Scott S. Masunaga, DDS Aiea, HI
  • Assisted dentists by passing instruments, taking notes and mixing materials for casts or impressions.
  • Made dental impressions used in diagnostics, models and study casts.
  • Crafted dental casts, retainers, mouth-guards and orthodontic appliances for patients based on individual case needs. 
  • Followed strict sanitation procedures for all instruments, supplies, equipment and facilities. 
  • Took pre-treatment, progress, and post-treatment dental images of patients. 
  • Updated patient files and processed referrals, new patient input, transfers and referrals. 
  • Organized all supplies and notified management in regards to inventory and ordering needs.
  • Cleaned and restocked the facility and workstations daily. 
Editor-in-Chief, 07/2012 to 07/2015
Ka Mana'o Magazine Pearl City, HI
  • Wrote, edited and produced stories for multiple platforms.
  • Evaluated and followed up on news leads and tips to develop story ideas.
  • Researched and wrote an average of 3 pieces per issue.
  • Arranged and conducted interviews with individuals knowledgeable about each story's subject matter.
  • Attended the NOLA Intercollegiate Journalism Conference in New Orleans (October 2013) as a representative of our publication. 
  • Contributed to an state-wide award winning publication. 
  • Arranged interviews, photoshoots, meetings and workshops for editors and staff. 
  • Developed issue themes, covers, story ideas and concepts within the publication. 
  • Introduced editing through Google Drive, allowing multiple editors or writers to seamlessly edit drafts and work together on pieces, also providing a new method of efficient organization. 
  • Kickstarted social media accounts for the publication allowing us to broadcast news and feature stories more frequently and to a wider audience. 
  • Worked as a staff writer and layout designer prior to becoming Editor-in-Chief, and continued to coach others in these areas. 
Student Activities Board Secretary, 06/2012 to 12/2013
Leeward Community College Pearl City, HI
  • Contacted and communicated with all vendors and entertainment providers prior to events.
  • Promoted and marketed events through various channels including but not limited to social media, fliers, tabling and e-mail broadcasting. 
  • Executed and coordinated events on the day of which included signing in vendors/entertainment, setup and breakdown of event, supervising the event throughout and communicating with a team to ensure the event runs smoothly. 
  • Designed layouts and logistics of each event. 
  • Developed, purchased and prepared decorations for all events. 
  • Created a variety of events that appealed to the entire collegiate student body. Examples are annual fairs, dances, cultural days, awareness events, movie screenings, video game competitions, open stages, music/poetry/comedy performances, etc. 
  • Worked within a budget to devise events that were cost efficient while also elegant and tastefully coordinated. 
  • Took notes, posted information, kept records of events and meetings, and gathered and submitted paperwork for all purchases and events to the business office for processing. 
Education
Associate of Arts: Business Management, 2018
Leeward Community College - HI
Associate of Arts: Accounting, 2018
Leeward Community College - HI
This resume is created in 7 minutes.
Professional Summary
Highly competent and skilled orthodontic assistant with 6 years career experience, supported by the completion of both the Radiation Safety Exam and South Carolina Orthodontic Healthcare Examination. A reliable team player and a charismatic dental care provider, with a strong motivation to excel as an orthodontic assistant.
Skills
  • Dental Radiography certificate
  • Invisalign treatment
  • Casts/Impressions
  • Damon/Twin bracket familiarity
  • Retainer fabrication
  • Teeth Whitening
  • Patient education
  • Itero scanning
Work History
Orthodontic Technician , 12/2011 to 02/2017
Dr. Jack L Green Jr. Orthodontics 1201 48th ave N. Myrtle Beach SC, 29577
  • Perform diagnostic records (X-Rays, impressions, photos etc.)
  • Fit and cement bands and other orthodontic appliances
  • Placement and removal of braces
  • Provide patients with pre/post treatment knowledge
  • Conduct routine adjustments on braces upon Doctors instructions (Applying Archwires, ligatures, rotation wedges,power chains,etc.)
  • Sterilize instruments and maintain a clean work environment
  • Assist doctor during gingivectomy procedures
  • Laser teeth whitening
  • On-call rotations for orthodontic emergencies after business hours
Orthodontic Assistant, 03/2017 to Current
Dr. David Simon Wellington, Florida
  • Conduct routine adjustments on braces upon doctor\'s instructions (power chains, place archwires, coil springs,etc.)
  • Took patient records (X-rays,photos)
  • Bonding/Debonding
  • Took alginate impressions, poured models, and made retainers
  • Educated patients about proper oral hygiene and plaque control procedures.
  • Sterilized instruments and work areas in accordance with disinfectant protocol
  • Properly operated Itero scanner
  • Set up examination room and dental trays in preparation for examinations and procedures.
  • Provided patients with pre/post treatment instructions
Education
High School Diploma: 2012
Socastee High School - Myrtle Beach SC
Certifications
Completion of The Radiation Safety Exam10/19/2012Completion of the South Carolina Orthodontic Healthcare Examination04/13/13
This resume is created in 7 minutes.
Professional Summary

Compassionate Registered Nurse with 5 years experience in clinical settings providing the highest level of comfort and nursing care to diverse populations especially the pediatric and oncology population.
Skills

  • Organizational skills
  • Culturally competent care
  • Patient/family focused
  • Clinical training
  • Patient and family advocacy
  • Patient evaluation/intervention
  • Infection control standards


Work History
RN Case Manager, 10/2017 to Current
Beacon of Hope Hospice Henderson, Nevada
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Scheduled patient admissions and discharges.
  • Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
  • Effective counseling in health maintenance and disease management.
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
  • Provided on-call care at all times of day and night.
  • Assisted patients with daily functions.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Closely monitored acute conditions.
  • Ensured HIPAA compliance.
  • Followed infection control procedures.
  • Developed and implemented nursing care plans.
  • Pronounced deaths
Registered Nurse, 01/2016 to 08/2017
Coronado Recovery Suites 2779 W. Horizon Ridge Pkwy Las Vegas, NV
  • Admit patient 2 hours post op from total knee and total hip replacements, assess and take vital signs, manage patient's existing medical conditions and emotional needs.
  • Administer pain medications and assist in pain control.
  • Educate patients on the importance of safety in regards to the nerve block they received.
  • Assist patients with physical therapies including walking, CPM(continuous passive motion) machine and exercises.
  • Applied aseptic technique when doing dressing changes.
  • Educate patients on risks of blood clots, infection, constipation and possible dependency with regards to pain medication.
  • Administer SF-12 surveys to all patients and for one year post operatively. Score all surveys and record the information in Excel. Collaborate this data and give reports to doctor.
  • Designed Quality Assurance and Performance Improvement plans.
Pediatric Registered Nurse (Oncology), 01/2013 to 02/2016
Sunrise Children's Hospital Las Vegas, NV
  • Cared for infants and children with chronic and multi-system illnesses and injuries including the oncology population.
  • Assessed patient care needs, carried out physician orders, administered medications, dressing changes, accessed ports and maintained central lines, monitored vital signs, administered chemotherapy medications and monitored for side effects.
  • Followed all policy and procedures per hospital protocol.
  • Developed care plans specific to each patient.
  • Explained treatment plan to patient's family.
  • Assessed physical and psychological needs of patient and family.
  • Collaborated with patient's medical team.
  • Educated patient and their family about treatment options and procedures.
  • Assisted in sedation including MRIs, lumbar punctures and bone marrow aspirations.
Pre Operative Nurse/Operating Room Nurse, 06/2012 to 01/2013
Coronado Surgery Center
  • Assessed patient's current health status, history, pre-operative labs and EKG, clearances.
  • Prepared patient for surgery, started PIVs, reviewed medical chart.
  • Verified surgical sites and consents, patient advocate.
  • Recorded vital signs, gave pre-operative medications, completed pre-operative checklist.
  • Called patients regarding pre-operative instructions and post operative follow up.
  • Prepared OR for procedure.
  • Interviewed patient, verified consent and patient identification.
  • Positioned patient for procedure, applied tourniquet.
  • Passed medications, supplies and sterile equipment to sterile field.
  • Maintained OR charting.
  • Assisted anesthesia with intubation.
  • Monitored IV fluids, sterility during surgery.
  • Completed "Time Out" and sterile prep.
  • Operated OR equipment.
  • Responsible for all persons in OR.
  • Notified PACU of incoming patient, applied slings, splints. Transferred patients with hardware and casts to PACU RN, giving report with transfer of care.
Hair Stylist/ Cosmetologist, 2005 to 2012
Curls N Cuts Fort Mohave, AZ
  • Performed hair cuts, styles, color and perms
Receptionist, 07/1999 to 05/2003
First Chiropractic Bullhead City, AZ
  • Ensured HIPAA compliance.
  • Organized, updated and maintained over 200 patient charts.
  • Multi-tasked general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Medisoft experience.

  • Orthodontic Assistant, 07/1998 to 05/1999
    Macdonald Orthodontics Mesa, AZ
    • Duties including insertion of arch wires, fitting of bands, taking intra and extra oral photos.
    • Chart documentation, sterilization, taking and developing x-rays.
    • Answering phones and customer service.

    Dental/Orthodontic Assistant, 10/1996 to 10/1998
    Page Dental AZ
  • Provided chair-side assistance during clinical treatments.
  • Administered routine patient care and monitoring, including instrument and material setup and sterilization.
    Education
    Associate of Applied Science: Nursing, 2011
    Mohave Community College - Bullhead City, AZ

    • Recipient of Legacy FoundationScholarship

    Cosmetologist: Cosmetology, 2004
    Artistic Beauty College - Flagstaff, AZ
    Cosmetology Cosmetologist
    High school diploma: 1996
    Page High School - AZ
    Certifications
    • Advanced Cardiac Life Support (ACLS) Certification August 2017 to present
    • Basic Life Support (BLS) Certification August 2017 to present
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    Professional Summary
    Skills
    • Dental materials knowledge
    • Dental Radiography certificate
    • Sterilization techniques familiarity
    • Accurate intraoral measurements
    • Tofflemire retainers
    • Model trimming competency
    • Gentle patient care
    • Orthodontic digital x-rays
    • Proper telephone etiquette
    • Radiation Health and Safety (RHS)
    • Patient education
    • Keeping patients comfortable
    • Full mouth radiographs
    • Member, American Dental Association
    Work History
    Orthodontic Assistant 05/2015 to 06/2016
    Sam Kadan, DMD Orthodontist Doylestown, PA


    • Politely answered phones and scheduled or confirmed office appointments and surgeries.
    • Set up examination room and dental trays in preparation for examinations and procedures.
    • Alerted other staff when patients arrived and prepared records for dentist review.
    • Assisted dentist in management of medical or dental emergencies when necessary.
    • Educated patients about proper oral hygiene and plaque control procedures.
    Dental Assisting 06/2016 to 09/2016
    The Schiff Dental Group Erdenheim, PA

    • Set up examination room and dental trays in preparation for examinations and procedures.
    • Accurately recorded treatment information in patient records.
    Education
    Associate of Science: Expanded Functions Dental Assisting Current Harcum College - Bryn Mar
    • Coursework in Dental Assisting
    Certifications
    • CPR and Radiology certified 
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    Professional Summary
    Dedicated RN with 12+ years experience with medical / surgical and telemetry nursing including almost 4 years of travel nursing experience , as well as experience with step down and having  been a shift supervisor for 3+ years.
    Skills
                                    • Strong clinical judgment
                                  • Neurology awareness
                              • Acute care expertise
                            • Palliative care awareness
                          • High level of autonomy
                        • Patient/family focused
                      • Problem resolution capability
                    • Professional bedside manner
                  • Adept at prioritizing/managing deadlines
                • Safe NG tube insertion and removal
              • Thorough physical assessments
            • Patient positioning competency
          • Tracheotomy care
        • Foley catheter insertion/removal familiarity
      • Proper catheter insertion/removal
    • Patient and family advocacy
            • Effective leader
          • Employee scheduling
        • Efficient multi-tasker
      • Conflict resolution
    • Customer service-oriented
    Work History
    Travel Registered Nurse, 11/2017 to Current
    trustaff Cincinnati, OH
    present contract @ Logan Regional Medical Center in Logan WV with utilization of Meditech computerized charting system
    Travel Registered Nurse, 09/2017 to 11/2017
    Liquid Agents Healthcare Plano, TX
    completed 13 week contract @ UK Chandler Medical Center trauma / liver kidney transplant unit with utilization of Sunrise Clinical Manager computer charting system 
    Travel Registered Nurse, 08/2017 to 08/2017
    Jackson Nurse Professionals Orlando, FL
    completed 16 week contract @ CAMC Memorial division in Charleston WV 
    Travel Registered Nurse, 11/2016 to 04/2017
    Supplemental Health Care Buffalo Nursing Buffalo, NY
    completed 16 week contract @ CAMC Memorial divison in Charleston WV 
    Travel Registered Nurse, 08/2016 to 11/2016
    trustaff Cincinnati, OH
    completed 13 week contract @ CAMC in Charleston WV including Conversion from Sorian to Cerner computer system 
    Travel Registered Nurse, 06/2016 to 07/2016
    trustaff Cincinnati, OH
    8 week contract as a travel nurse @ KDMC in Ashland KY experience with Epic computer system 
    Travel Registered Nurse, 02/2016 to 05/2016
    trustaff Cincinnati, OH
    completed 13 week contract at Hazard ARH in Hazard KY utilizing paper charting with computerized MAR 
    Travel Registered Nurse, 04/2014 to 02/2016
    Jackson Nurse Professionals Orlando, FL
      completed contract and extensions at CAMC Memorial division in Charleston WV 
    Travel Registered Nurse, 04/2013 to 03/2014
    Jackson Nurse Professionals Orlando, FL
    completed contract with extensions @ CAMC Memorial division as well as General division , in Charleston WV 
    Shift Supervisor, 06/2005 to 04/2013
    Pikeville Medical Center Pikeville, KY
                        Direct patient care as a floor nurse with experience in medical / surgical nursing and step down unit  Am currently a shift supervisor on a medical unit
                      • Oversaw and managed number clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
                    • Self-directed with astute judgment skills. High level of personal accountability  
                    Instructed patients and family members on proper discharge care.
                  Closely monitored acute conditions.
            • Ensured HIPAA compliance.
          • Developed patient care plans, including assessments, evaluations and nursing diagnoses.
        • Ensured efficacy of treatments through monitoring of treatment regimens.
      • Provided all daily living tasks to enhance quality of life for elderly patients.
    • Strong leader for nursing personnel assigned to the unit/shift.
    • Engendered customer loyalty by remembering personal preferences and allergy information.
    Orthodontic Assistant, 06/1998 to 08/2002
    Dr Hartsock Pikeville, KY
      direct pt care with patients with braces/applliances, cleaned equipment
    • Prepared and positioned patients for procedures, including placing napkins and patient safety devices.
    • Made dental impressions used in diagnostics, opposing models and study casts.
    • Provided patient education on dental hygiene and pre- and post-surgical care.
    • Warmly greeted patients and helped them fill out intake and consent forms.
    • Took dental radiographs, following strict patient protection rules.
    • Assisted orthodontist by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
    Pharmacy Technician , 12/1997 to 06/1998
    FAMILY DRUG CENTER Pikeville, KY

    took patient information, filled prescriptions, used a cash register

    Pharmacy Technician, 06/1992 to 06/1996
    Economy Drug South Williamson , KY
    • Maintained proper drug storage procedures, registries, and records for controlled drugs.
    • Resolved non-routine issues like third party billing, computer system and customer service issues.
    • Reviewed and verified customer information and insurance provider information.
    • Counted, measured and compounded medications following standard procedures.
    • Collected co-payments or full payments from customers.
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    Education
    Associate of Science: NURSING , 2005
    SOUTHERN WEST VIRGINIA COMMUNITY AND TECHNICAL COLLEGE - Logan, WV