Pediatric Dental Assistant resume examples

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Skillful Pediatric Dental Assistant resume

This resume is created in 7 minutes.
Summary

Courteous  and accomplished company ambassador who builds lasting client relationships by supplying consistent and friendly service. To At-Risk clients and help them to strive toward a positive future.

Highlights
  • Punctual and reliable
  • Responsible driver
  • Perfect attendance record
  • Time management skills
  • Courteous and polite demeanor
  • Dependable and reliable  
  • Exceptional written and verbal communication skills
  • Parent-child conflict specialist
  • Regulatory advanced directives knowledge
  • Exemplary people management skills
  • Compliance and regulations
  • Safety protocols
  • Alternative Discipline Techniques
  • Family and children's programs knowledge
Objective

As a Youth worker I would work with young people aged 13-19, encouraging them, providing them with support and helping them to achieve their potential. The primary focus of youth work is on the personal, social, cultural and educational development of young people in the US

Experience
04/2017 - Current Delivery Driver Fed-Ex | Boston, MA
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Maintained solid connections with established customers to promote new products.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Collected and tracked customer payments to meet financial demands.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures needed to complete and process all paperwork in a timely manner.
09/2015 - 03/2017 Bus Monitor Town of Wellesley | Wellesley, MA
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Provided immediate and level-headed response to medical and other emergencies.
  • Conducted emergency bus evacuations using main and emergency doors.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
06/2014 - 06/2016 Driver New England Auto Delivery | Boston, MA
  • Maintained safe driving habits to protect property and general public on roadways.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Completed daily logs and issued papers to customers.
  • Worked with dispatch to update routes and inform customers of delays.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
07/2011 - 07/2014 Dental Assistant Watkin and Osorio | Boston, MA
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Took patients' blood pressure, pulse and temperature to record in patients' charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Laid out dental instruments and equipment before procedures.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Educated patients on treatment procedures and post-procedure home care.
01/2009 - 06/2011 Dental Assistant Boston Medical Center HealthNet Plan | Boston, MA
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and  equipment.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
11/2007 - 04/2008 Direct Care Worker Spectrum | Boston, MA
  • Worked with supervisory medical staff to review cases and improve care.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Monitored clients' progress to report necessary changes.
  • Developed strong and trusting rapport with each client to facilitate best care and assistance possible.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Worked to improve patient outlook and daily living through compassionate care.
09/2001 - 06/2003 Paraprofessional Educator McKinely Vocational High School | Boston, MA
  • Cleaned and organized classrooms for maximum efficiency.
  • Prepared various types of classroom materials to support teacher plans.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Evaluated academic performance on homework, tests and special projects to determine accurate grades.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Illustrated an in-depth understanding of evidence-based techniques used to foster academic progress, social inclusion and critical thinking.
01/1999 - 08/2001 Direct Care Worker Hillside Shelter Care | Boston, MA
  • Worked with supervisory  staff to review cases and improve care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Developed strong and trusting rapport with each client to facilitate best care and assistance possible.
  • Monitored clients' progress to report necessary changes.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Education
2011 Dental Asstisting Kaplan Dental Assisting School | | Boston, MA, USA Coursework in Dental Hygiene Graduated Summa Cum Laude
High School Diploma: High School Youth Build Boston | | Boston, MA, USA

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Job-winning Pediatric Dental Assistant resume

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Professional Summary

Ambitious Business professional determined to continually exceed expectations. Willing to take on added responsibilities to achieve desired results.  Self-motivated with customer service experience, seeking a challenging position with a motivated team.

Skills
  • Training programs development
  • Statistical reporting
  • Payroll administrator
  • Time management
  • MS Office proficiency
  • Workforce planning
  • Effective workflow management
  • Excellent communication skills
  • Database management
  • Excellent planner and coordinator
  • Advanced clerical knowledge
  • HRIS knowledge
Work History
HR Specialist, 04/2019 to Current
 Chewy Inc. – Goodyear, AZ
  • Evaluated timecards for accuracy on the regular and overtime hours.
  • Supported human resources staff with new hire orientations.
  • Explained employee compensation, benefits, and schedules.
  • Collaborated with department managers to assess needs.
  • Addressed and resolved general payroll-related inquires.
  • Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution.
Inbound Queue Associate - Specialty Pharmacy, 12/2017 to 04/2019
 Aetna – Phoenix, AZ
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Answered average of 20 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
  • Worked directly with management, Managers, Supervisors, and Team Leads, for Pharmacy Precertification department to brainstorm, discuss strategy and mitigate workflow and Quality Assurance issues.
  • Fulfilled a mentorship role with Aetna's veterans and other veterans and/or family members of veterans, in transitioning into a new job field and/or being hired on by Aetna.
Dental Assistant, 01/2016 to 01/2017
 Pineview Aesthetic & Family Dentistry – Bellevue, WA
  • Maintained clear, organized dental records and reports.
  • Regularly attended dental society and treatment team meetings and in-service trainings to continuously learn about best practices.
  • Confirmed patient insurance benefits and checked claim statuses.
  • Maintain and acquire assets to build the practice/office.
  • Achieve budget and bonus goals.
Lead Dental Assistant, 01/2014 to 01/2016
 Fremont Family Dentistry – Fremont, WA
  • Maintain clinic's supplies, inventory, and introducing supply reps to Doctors.
  • Created treatment plans for patients, updated patients charts, and lab cases to be sent to out to the proper labs.
  • Maintain and acquire assets to build the practice/office.
  • Achieve budget and bonus goals for office and staff.
Maintenance Dispatcher, 01/2009 to 01/2012
 Forest City Enterprises – Poulsbo, WA
  • Provided high level and in depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.
  • Worked collaboratively with clients, team members, implementation consultants, government contractors, and resources across the company to achieve desired results.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
Personnel Data Clerk, 01/2004 to 01/2009
 United States Marine Corps – Twentynine Palms, CA
  • Input data on incoming military personnel on base, which included insurance, pay rate, benefits, security clearances.
  • Helped design and create data software and programs for the military to implement for data entry for personnel records and reports.
  • Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
  • Prepared meeting minutes and edited subcontractor proposals, project punch-list, transmittals and memorandums for organizational support.
Education
Bachelor Of Science In Business: Human Resources Management, 2019
 Western Governors University Of Washington - Seattle, WA
MBA Western Governors University - Salt Lake City, UT

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Experienced Pediatric Dental Assistant resume

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Professional Summary

A committed and well motivated individual who aspires to hold a position where I will be able to interact with customers on a daily basis. Being able to offer concise and polite assistance in a phone conversation. Highly articulate and having a clear friendly voice. Currently looking for an exciting opportunity in a customer focused environment, where I will be able to deliver a high-quality service and support my employers vision.

Skills
  • Excellent customer service
  • Goal-oriented
  • Detail-oriented
  • Room for growth
  • Determined
  • Constantly growing and learning
  • Hard working
  • Creativity
  • Empathy
  • Willing to Assist
  • Social Skills
Work History
01/2018 to Current
Cap 1 Associate Walmart Supercenter – Rio Rancho, NM

Supervisor: Sergio

Phone:

  • Master customers questions, needs, and concerns
  • Keeping a positive attitude and a smile daily
  • Receives and stocks merchandise throughout the facility and organizes and maintains the back room by following company safety, cleaning, and operating procedures
  • Asking for feedback and using that to help the next customer
  • Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; correcting shelf capacities.
  • Provides customer service by acknowledging the customer; identifying customer needs; locating merchandise; resolving customer issues and concerns; while maintaining a safe shopping environment.
  • Located and picked merchandise weighing up to 50 pounds to fulfill numerous daily customer orders.
  • Ability to multi-task in a fast-paced environment
  • Strong work ethic and very determined in my position
06/2018 to 05/2019
Call Center Representative Safelite Solutions – Rio Rancho, NM

Supervisor: Jasmine 

Phone:

  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated customers on product and service details and information.
  • Engaged in continuous learning and development opportunities to promote continued performance improvement. 
06/2017 to 01/2018
Cashier/ Sales Associate Famous Footwear – Rio Rancho, NM

Supervisor: Annayssa Perez 

Phone:

  • Greeted customers and provided excellent customer service
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
11/2015 to 06/2017
Assistant Manager Domino's Pizza – Rio Rancho, NM

Supervisor: Christopher 

Phone:

  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Handled customers concerns and complaint over the phone and in store 
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
08/2016 to 12/2016
Dental Assistant Student Intern New Mexico Community Dental – Albuquerque, NM

Supervisor: Bonny, Dr. Jackson

Phone:

  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Documented patients' dental health information, medical history and vital signs.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
  • Explained treatment procedures and instructed patients on home care guidelines.
01/2016 to 05/2016
Dental Assistant Student Intern Comfort Dental – Albuquerque, NM

Dentists: Dr. Nathan Horton, Dr. Mike Millburn and Dr. Brad Copple

Phone:

  • Kept work areas clean, sanitized and organized to minimize infection risk.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient X-rays and images for review by dentist.
  • Prepared dental rooms and materials.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Accurately entered patient clinical data into computer to update charts.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Cleaned and sterilized instruments between patients to protect from infection risks.
Education
2016
Associate of Applied Science : Integrated Studies
 Central New Mexico Community College - Albuquerque, NM
Certificate : Health, Wellness, and Public Safety Central New Mexico Community College - Albuquerque, NM
Certificate : Dental Assisting Central New Mexico Community College - Rio Rancho, NM

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