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Skillful Registered Dental Assistant resume

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Career Overview

Certified and Registered Dental Assistant with many years of experience assisting with direct patient care, sterilization procedures and patient record keeping.  Specialties include communicating treatment plans to patients, performing thorough consultations, insurance verification and setting up payment plans.

Core Strengths
  • Dependable and reliable

  • Self-directed

  • Written and oral communication skills
  • Detail-oriented

  • Excellent time management

  • Highly motivated to work in a customer service oriented job
Work Experience
Optician/Administrative Assistant
Marshall, MN
Midwest Vision Centers/ Mar 2015 to Current
  • Maintain and organize patient files, answer telephones and make appointments  in an optometry clinic. Directly helps optometrist with visual field testing, auto refraction, and assists with communication to referring specialists and primary care providers.  Collect insurance information and provide the best sales options for patients.  Assist customers with frame and lens selection based on prescriptions written by optometrists.  Dispense and repair of eyeglasses.  Review insurance payments/denials.  Post charges and payments to patient's account.  Preform opening and end of day procedures.
Patient Service Representative Ophthalmology/Optometry Clinic
Marshall, MN
Avera Marshall Regional Medical Center/ Nov 2012 to Mar 2015
  • Responsible for greeting patients and responding to telephone and in-person requests for information in fast paced eye clinic. Activates patient files, creating and updating patient and insurance information in the computer system, verifying and analyzing health insurance benefits. Coordinates patient flow to optimize patient satisfaction, provider time and most efficient use of exam lanes. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Office Assistant/Cash and Banking
Marshall, MN
ARAMARK, SMSU Campus Dining/ Jan 2012 to Nov 2012
  • Count sales, enter streamline sales, and prepare deposits from multiple retail locations daily. Prepare cash bags and order change orders for retail locations. Train and assist cashiers. Also, assists with hiring of student employees, answering phones, payroll, and time clock procedures.
Supervising Barista Aug 2008 to Dec 2011
  • Responsibilities include daily operations of a coffee shop, training and supervising ten student workers, inventory product weekly and ordering of supplies.
Office Assistant
Aug 2007 to Apr 2008
  • Position involves helping flow of dining office by helping with the hiring process for new student employees, helping students and faculty with purchasing of meal plans, updating campus dining website, posting dining menus online, responsible for time clock adjustments, and basic office procedures.
Treatment Coordinator/Receptionist
Marshall, MN
Dr. Greg Lecy, DDS, MS/ Jul 1990 to May 2007
  • Position primarily included working with new patients in an orthodontic office, and patients who are entering into orthodontic treatment. Duties included sending out correspondence to new patients, preparing and performing treatment consultations, explaining treatment recommendations and appliances, setting up payment plans for responsible parties, making appointments, greeting patients when they enter the office and answering the telephone. Experience with Microsoft Word and various other orthodontic software programs.
  • Performed chair side duties when needed.
Receptionist/Dental Assistant
Marshall, MN
Dr. K.C. Sykora DDS/ Sep 1989 to Jul 1990
  • Duties included answering the telephone, making appointments, submitting insurance, accounts receivable, patient recall, and filing. Assisted with chair side duties when needed.
Certified Registered Dental Assistant
Marshall, MN
Dr. Paul Johnson DDS/ Jul 1985 to Jun 1989
  • Successfully assisted the dentist by performing four-handed dentistry and other chairside duties. Routinely completed inventory, ordered and and restocked supplies. Assisted dentist with labwork.
Education and Training
High School Graduate Minneota Public High School Minneota, MN
General Studies Minnesota State University, Mankato Mankato, MN
Select One: Dental Assisting Minnesota West Community and Technical College Canby Campus Canby, MN
​Certified and Registered Dental Assistant

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Job-winning Registered Dental Assistant resume

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Office Manager and registered Dental assistant for 17 years. I excel in fast paced, high volume dental offices.
  • DME medical claims
  • Dental Claims
  • Dental X-rays
  • Radiation Safety Officer
  • Office Manager 


  • Dentrix Software
  • Cooperate Trainer for FDA and Clinical RDA
  • Eaglesoft Software system
Office Manager Sep 2014 to Current
New Day Family Dental, LLC Belleville, IL Office manager and DME medical claims specialist
Office Manager & RDA Oct 2009 to Jun 2014
Affordable Dentures Wichita Falls, TX

Office manager and Registered assistant, worked in lab occasionally. Trained employees for FDA and RDA positions.

Registered Dental Assistant & Front desk assistant Jul 2008 to Jun 2009
Dental works Wichita Falls, TX worked as a RDA and FDA.
Registered Dental Assistant with Expanded Functions Sep 2007 to Jul 2008
Area Dental Associates: Anderson Brooke A DDS Rapid City, SD

Worked as a RDA and helped with training and implementing the basic use of Dentrix software in the practice.

Registered Dental Assistant Nov 2006 to Sep 2007
Daniel H. Davis, DDS Colleyville, TX

Worked as a Registered Dental Assistant.

Registered Dental Assistant May 2006 to Sep 2007
MICHAEL L. MORGAN Jr., D.D.S Colleyville, TX

Worked as a RDA.

Temporary dantal assistant on Demand Mar 2006 to Sep 2007
Dental Directions, Inc. Hurst, TX Temporary dental assistant as needed
RDA and FDA Feb 2001 to Mar 2006
Michael D. Cosgrove, D.D.S.,P.C.,A.C.P.Prosthodontics Fort Worh, TX Full time RDA and FDA
Education and Training
Texas Mandatory RDA course (16hrs), Registered Dental Asistant 2007 Tarrant County College - Northeast Campus Hurst, TX, United States
Cerificate, Digital Imaging for fun and profit Dallas County Dental Society Foundation Farmers Branch, TX, United States
Cerificate, Practice of excellence 2004 seattle institute seattle, WA
Cerificate, OSHA Review 2007 OSHA Review Grapevine, TX
Liscense and certificate, PMCB with Applied PCS with Assesment 2018 Fayetteville Technical Community College Fayetteville, NC, United States
Cerificate, Dental Assistant National Board 2007 Dental Assisting National Board Chicago, IL, United States
  • Jeannie Baumgardner ---    Hygienist     28 yrs     
  • Phyllis Miller---                 Front Office   26 Yrs     
  • Latisha Dugger---              Hygienist     12 Yrs     

Top Registered Dental Assistant skills

Take a look at the most common Registered Dental Assistant skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Registered Dental Assistant resume

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Dedicated and focused Staff Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

  • Microsoft Office proficiency
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • Medical terminology
  • Schedule management
  • Billing and coding
06/2018 - Current
Georgia Southern University Statesboro, GA Financial Aid Processing Staff Assistant

Provide customer assistance and telephone information to prospective and current students and parents.

Answer high-volume, multi-line telephone system and gives high level service.

Certify private student loans on ElmOne to the highest accuracy.

Certify Student Access Loan on Georgia Student Finance Commission to the highest accuracy.

Award Dual Enrollment Books and Fees to eligible students.

Cancel Student Access Loans due to not completing required documentation.

Enter in HOPE hours/dates and verify that students eligible when changing over systems.

Review students on PeopleAdmin Manger to check for federal work study eligibility.

Works with campus departments to ensure federal work study students are eligible and return required documents.

Award Federal Work Study for each term.

Receive Allocation forms for Federal Work Study

Enter exit loan counseling when needed.

Maintain confidentiality of student information in compliance with FERPA.

Screen student Verification forms when selected for Verification to receive Federal Aid.

Scan and Upload Identity and Statement of Educational Purpose forms and verify forms are complete and accurate.

10/2015 - 06/2018
Bulloch County Health Department Statesboro, GA Administrative Support Assistant

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Served as central point of contact for all outside vendors needing to gain access to the building.

Maintained an up-to-date department organizational chart.

Received and screened a high volume of internal and external communications, including email and mail.

Received and distributed faxes and mail in a timely manner.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Managed daily office operations and maintenance of equipment. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

Trained new employee in Women, Infants, and Children (WIC), and Adult Health.

10/2011 - 10/2015
Dental Clinic 4 Fort Stewart, GA Registered Dental Assistant

Escorted patients to exam rooms. Obtained dental x-rays using traditional and digital methods. Positioned patients for treatment and prepared necessary equipment for procedures. Passed instruments, suction fluids and mixed materials for impressions. Followed dentists directions when administering anesthetics and desensitizing agents. Instructed patients on dental hygiene and provided education to prepare them for oral surgery. Assisted dentists in permanent and temporary restorative procedures. Maximized employee retention by creating positive work environment. Recorded and filed patient data and medical records. Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Scheduled surgeries and procedures in conjunction with Surgical Coordinator. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Provided administrative support for multiple physicians.

05/2011 - 10/2011
Title Max Title Pawns Statesboro, GA Customer Service Representative

Created training manuals targeted at resolving even the most difficult customer issues.

Developed, implemented and monitored programs to maximize customer satisfaction.

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Addressed negative customer feedback immediately.

Effectively communicated with team members to maintain clearly defined expectations.

Resolved customer questions, issues and complaints.

Generated and distributed daily reports and order acknowledgments to appropriate personnel.

Processed Vehicle Title Loans accurately and completely

06/2009 - 03/2011
Naval Dental Clinic Norfolk Norfolk, VA Registered Dental Assistant Greeted and prepared patients for dental examinations.
Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
Effectively operated x-ray machines and developed x-rays.
Coordinated appointment schedules for both the dentist and oral surgeon.
Routinely completed inventory, supply orders and restocked supplies.
Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
Expertly filed patients' charts and processed billing and payments.
Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
Accurately collected and recorded patient medical and dental histories.
Applied fluorides or other cavity-prevention agents to inhibit tooth decay.
Recommended products and devices for patients' home care.
Maintained proper graphical and perio charting.
Educated patients regarding preventive dental care, plaque control, causes and treatment of dental problems and oral healthcare services.
02/2006 - 07/2009
Cato Fashions Statesboro, GA Customer Service Leader

Monitored the daily activities of 5 customer service representatives.
Developed, implemented and monitored programs to maximize customer satisfaction.
Resolved customer questions, issues and complaints.
Created training manuals targeted at resolving even the most difficult customer issues.
Interviewed, hired and trained new quality customer service representatives.

Education and Training
Ogeechee Technical College Statesboro, GA Associate of Applied Science: Health Information Technology
Ogeechee Technical College Statesboro, GA Associate of Applied Science: Dental Assistant
Activities and Honors
Student Council Member School Council Member