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Work History
Outside Sales Consultant, 05/2017 to Current
Fusion Power Gilbert, Arizona
  • Prospected and self-created leads with potential residential customers throughout an assigned territory
  • Close rate of 85% of all scheduled appointments while exceeding monthly sales goals by 120% 
  • Conducted face-to-face presentation of energy usage analysis and solar design proposal
  • Managed client relations and customer base using CRM Sales tools
Small Business Sales Consultant; Client Acquisition Group, 09/2016 to 04/2017
American Express Phoenix, Arizona
  • Engaged in 150-plus daily outbound cold calls to small business owners resulting in consultative conversations providing product solutions to meet small business needs
  • Achieved 109% of quarterly sales goals and reached Gold Status in Q1 of 2016
  • Results driven growth of current client account spend through consultative selling techniques
  • Effectively managed prospective client pipeline
  • Maintain high levels of product and service knowledge and clearly communicate product features and benefits to prospective and current American Express clients
Sales Manager, 08/2013 to 09/2016
Verizon Wireless Mesa, Arizona
  •  Hiring and recruitment of new-hire team members, as well as ensuring in-store on-boarding process is executed
  • Coach and develop a sales team of 25 reps to consistently meet/exceed monthly sales goals and metrics
  • Create sales forecast and store performance plan based on market history and growth expectations resulting in Q1 Outstanding Store Sales recognition for Desert East Region
  • Championed store Net Promoter Score surveys for issue and escalation resolution to ensure customer retention
  • Cross sell consumer to business lines via cold calls resulting in 235% B2B YoY growth
Sales Consultant, 08/2013 to 09/2016
Verizon Wireless
  •  Recognized as Top Performer 2014-15 for SW02 District; Top 5% in Desert Region
  • Achieved 147% to sales goal while exceeding target in all 5 measured metrics
  • Acquire new clients and upsell to existing customers using consultative sales model through customized product solutions
  • Build and maintain strategic client relationships to maximize revenue
  • Conducted smartphone education and social media workshops for existing clientele
  • Cold call C suite to acquire new business lines and expand existing customer holdings across product lines
Bartender; Corporate Trainer, 10/2008 to 06/2013
Chili's Grill & Bar; Brinker International Mesa, Arizona
  • Built client base and maintained client relationships through excellent customer service and hospitality 
  • Trained new hire team members as per corporate  team specs and standards 
Bachelor of Arts: Journalism, May 2006
New Mexico State University - Las Cruces, NM
  • Minors in Marketing and Human Resources Management
  • Journalism coursework focus in Public Relations
This resume is created in 7 minutes.
  • Passion for customer satisfaction
  • Results-oriented
  • Strong work ethic
  • Food service background
  • Service-oriented
  • Food Handler certificate
  • Extensive food/beverage knowledge
  • Service-oriented team player
Work History
Manager, 08/2016 to Current
Famous Dave's Addison
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Effectively scheduled all front of house staff.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Helped with preparation, set-up, and service for catering events
Corporate Trainer, 08/2012 to Current
Famous Dave's Bolingbrook
  • Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways.
  • Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
  • Organized training for all six stores new employees per week.
  • Extensively trained new and existing employees.
Bartender, 11/2007 to 07/2016
Famous Dave's Bolingbrook
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Poured drinks using standard pour according to specifications.
  • Upheld strict cash handling procedures.
Associate of Arts: General, Current
Joliet Junior College - Joliet IL

State of Illinois Food Handler Certificate for Managers

BASSET Certified

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Professional Summary
A highly motivated social scientist with greater emphasis on the human factor in marketing and sales to influence a more fair and equitable production, distribution, and exchange of goods and services in today's society.
  • Client development and Customer Service
  • Proficient in MS Office suite: Word, Excel, PowerPoint, and Outlook
  • Excellent verbal and written communication and good command of English and Indonesian languages
  • Excellent attention to detail
  • Flexible team player
  • Self-starter, goal-oriented, and quick learner
  • Team building
Work History
Corporate Trainer Self Made Marketing Group Inc./ AT&T DirecTV - Oakland, CA 04/2017 - Current
  • Strategized with sales team to prospect and qualify potential customers within a fast pace retail environtment.
  • Build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service.
  • Trained peers and management team on internal system supports and implementation plans.
Financial Advisor Aegon/ World Financial Group - Pleasanton, CA 01/2017 - 04/2017
  • State licensed holding different appointments with several national insurance companies.
  • Conduct research to tailor marketing materials and present financial products for individual clients.
  • Submit requirements to selected insurance and liaise with underwriters until policy is issued.
HR and Fundraising Volunteer The Borgen Project (Non Profit) - Seattle, WA 08/2016 - 11/2016
  • Reviewed resumes and assessed qualifications to match with existing vacancies.
  • Posted new job opportunities in varies websites of colleges and universities in the area.
  • Supervised fundraising drive and successfully achieved assigned goal.

Internal Division Officer Indonesian Students Association (PERMIAS) - Pullman, WA 11/2015 - 12/2016
  • Represented Indonesia in the university in promoting its culture and values in the US.
  • Coordinated internal events that benefitted student members.
  • Cultivated professional relationships among members, non-members, and university officials.
Bachelor of Arts: Social Science in Economics and Business Administration Washington State University - Pullman, WA Dec 2016
  • Coursework in Economics
  • Member of WSU FIRE (Finance, Investment, Real Estate, and Economics) Club
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  • Independent
  • Co-operative
  • Punctual
  • Great leadership skills
  • Determined 
  • Organized
  • Staff development
  • Staff management
  • Detail-oriented
  • Strong communicator
  • Excellent interpersonal skills
07/2015 to Current
Assistant Kitchen Manager/Sous Chef/Corporate Trainer Scaddabush Italian Bar & Kitchen Toronto, ON
  • Part of the opening team
  • Assists other locations when needed
  • Food costing/ Labour costing
  • Ordering
  • Scheduling 
  • Develop and Train M.I.T
  • Ensure Shift and BOH is running efficiently 
05/2013 to 07/2015
Culinary Supervisor Moxie's Brampton, Ontario
  • Grill, Pivot, Fryers, Cold and Hot Pantry, Expo, Saute 
  • Maintained labour cost by cutting accordingly 
  • Keep track of inventory
  • Managed and trained new staff
  • Implemented systems to help the workplace run smooth
12/2011 to 05/2013
Supervisor Jack Astor's Mississauga , Ontario
  • Opened and closed stations
  • Expo
  • Labour cost maintenance
  • Food cost tracking
  • Manage and develop staff
  • Schedule 
05/2010 to 01/2012
Assistant Kitchen Manager/ Corporate Trainer Sharkey's World Cafe Toronto, Ontario
  • Train and coordinate kitchen staff
  • Grill, Sautee, Pizzas, Salads 
  • Perform opening/closing duties for the kitchen
  • Receive orders
  • Contribute to menu development
  • Kept labor costs at a low but reasonable percentage for the day
09/2009 to 01/2012
Junior Sous Chef Sharkey's World Cafe Oakville, Ontario
  • Helped manage staff and delegate clean up and prep duties 
  • Worked on Grill, Pivot, Sautee and Salad stations 
  • Ordering and receiving produce and products
  • Weekly inventory check
  • Budgeting labor and food costs
  • Opened and closed kitchen
  • Determined daily specials
07/2008 to 09/2009
Kitchen Manager Shoeless Joe's Sports Grill Oakville, Ontario
  • Open and close kitchen
  • Budget food and labor costs
  • Part of the opening/training team
  • Prep
  • Scheduling kitchen staff
  • Freezer pull list
  • Optimum system control (inventory)
04/2008 to 07/2008
Supervisor / Kitchen Staff Shoeless Joe's Sports Grill Milton, Ontario
  • Open and close kitchen
  • Ordering and Systems
  • Prep, Grill, Sautee, Salads, Expo, Pivot
  • Contributed in the first opening day
Activities and Honors
Currently working at the most highest gross sales and food sales with in the company. Assisted and passed core audit and stero-tech multiple times for Sircorp in different locations.