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Resort Revenue Manager Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a resort shop manager, photo shop manager, spa /salon manager and duty manager. Excels in resolving employer challenges with innovative solutions, systems and process improvements proves to increase efficiency, customer satisfaction and the bottom line. Advanced computer skills in MS Office, Retail Management Systems and other applications/systems. Train resort workforce in Emergency First Response techniques.
Key Skills: Office Management, Customer Service Management Complaint Handling & Resolution,
Of Note: Most Outstanding Diploma Student- VTDI Graduating Class 2009 National Association of Hairdressers and Cosmetologists (NAHC) - 2nd Place Fantasy Hair Designs
Creative Hair designs Featured in Black Beauty Magazine and Bijoux Hairstyle Magazine
Awarded plaque for participation in Bijoux Hairstyling Competition.
Stylist/salon leader who is an excellent listener and communicator. Works hard to make each client's experience a positive one. Stylist extensively trained at upscale salons in proper styling, cutting, straightening and coloring techniques and procedures. Seeking a role offering room for career progression and development. Highlights Outstanding customer service Innovative hairstyling techniques Business management Hair artistry professional Cosmetology principles knowledge Flexible schedule Accomplishments Studied with several professional hair care companies, John Paul Mitchell systems Inc Farouk systems certified educator for both Currently employed and train with Farouk systems I have attended several advanced cutting and color classes I am certified to teach as well (advanced color and cutting) I am familiar with and have used most major professional color and products.
Motivational speaker and Educational instructor who is organized, driven and effective at using proven methods of teaching while focusing on the individual needs of each participant.
Graduated more than 100 students, from the 6 week core training segment, necessary to continue in the program for licensure
Mentored employees to become successful in their career path
Taught up to 18 students in motivational classroom setting on the theory and practicum of cosmetology
Trained a staff of 4 employees on salon protocol in relation to sanitation, retail inventory, scheduling and self presentation.
Learning to recognize the different learning types and how to implement the teaching methods for each one, so the learner is better able to understand, absorb and retain the material