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Skillful Educational Consultant resume

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Career Overview
Experienced Computer Systems Analyst with diverse industry experience in corporate, Healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis. Versed in multiple software systems including Epic (certified-Health Information Management and Identity), AllScripts, Meditech, OnBase and Cerner systems. 
Work Experience
Kaiser Permanenete Greenwood Village, CO Systems Administrator | Application Services Group (ASG) 06/2017 to Current

• End user support included troubleshooting, root cause analysis and permanent resolution of system issues that included collecting, consolidating and analysis of service metrics to facilitate decision making related to service improvements.
• Supported infrastructure Change management in an enterprise organization that resulted in stronger compliance of HIPAA and SOX requirements within ITIL change and release management practice and application delivery processes
• Provide tier 2 support of Document Management System for technical and data issues related to web-based application that resulted in identification of critical application failures
• Provided end user support including troubleshooting, root cause analysis and permanent resolution of system issues that resulted in a reduction of service tickets
• Oversaw various implementation and re-engineering projects from conceptualization to completion
Kaiser Permanente Senior Business System Analyst - Consultant 09/2016 to 06/2017
  • Liaison between the business partners and IT Team
  • Provisioning for business partner accounts across multiple servers
  • Active Directory access administration
  • SharePoint System Administrator- CSC Production Support Team
  • Maintained real-time Root Cause Analysis and Change Management process improvements
  • Developed, implemented and monitor post-process improvements
  • Monitored production batch and ad hoc jobs ensuring proper function
  • Resolved technical and functional issues and developed recommendations and action plans
Oxford Global Resources Epic HIM/Identity Application Analyst - Consultant 01/2016 to 05/2016
  • Design, build, test, validation of Epic HIM modules
  • Identity/Security
  • Support Care Connect (Epic) applications
  • Stabilize and optimize
  • Troubleshoot, diagnose and correct system errors
  • Documentation
Catholic Health Initiatives Epic Certified HIM Application Analyst 10/2014 to 12/2015
  • Epic Implementation HIM Build Analyst 
  • Build, test, and validate Epic software for multiple applications or modules
  • Verify all systems are fully tested before implementation into production
  • Troubleshoot systems and application problems in the test and production environments 
  • Configure Epic for OnBase HIM
  • Release of Information - Workstation Profile and Print Groups
  • Deficiency Tracking - Signature Deficiency Settings
  • Configure Document Types (Document Crosswalk and Indexing Testing)
  • Scanned Image Configuration - Optimization
  • Standardization of documentation and the integration of applicable standards and practices
Recondo Technology Consultant (Revenue Cycle) 01/2013 to 06/2013
  • Managed large scale multi-facility implementations of revenue cycle software in hospitals and clinics nationwide
  • Project Manager for project scheduling, timescales and costs
  • Mapping of charge masters, payer contracts, HIS integration documents, HL7 feeds
  • Implementation and Activation
New West Physicians Consultant (EHR Application Analyst Information Systems- AllScripts) 03/2012 to 07/2012
  • Application Analyst, EHR Allscript
  • System Administrator (Allscripts Patient Portal)
  • Trainer
Catholic Health Initiatives Consultant (Application Analyst Cerner / Identity Management) 05/2011 to 03/2012
  • Cerner/Application Analyst
  • Break/fix, optimization Cerner liaison
  • Identity Management Security
Select Specialty Hospital Health Information and Credentialing Manager 06/2008 to 08/2009
  • Provided strategic direction on prioritization, integration and resource application.
  • Assured compliance with federal, local, state, regional and CMS requirements.
  • Documented business requirements, functional specifications and training procedures systems and PPS/DRG coding.
  • Managed credentialing staff while promoting corporate-wide adherence to all by-laws, industry trends and regulations as well as enhancing current internal policies and procedures.
Education and Training
Health Information Management Regis University, Denver, CO
Medical Assistant Pima Medical Institute
Medical Billing, Coding and Transcription Parks College
Certifications

Certification/Proficiency 

  • Deficiency Tracking
  • Hospital Coding 
  • Release of Information 
  • Identity 

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Professional Summary

Exceptionally detail-oriented Management Professional with over 20 years of expert level business and operations management experience coupled with a willingness to take on added responsibility to meet requirements and deadlines. Seeking the opportunity to apply extensive administrative and financial knowledge to improve processes of compliance and operational success.

Work History and Experience
Volunteer Administrator, 08/2017 to Current
 Three Rivers Bread Basket – Three Rivers, CA
  • Organize and implement monthly food distribution to Three River residents and refer families to food resources and outreach programs.
  • Maintain new Client Intake computer system in compliance with government requirements and regulations.
  • Confer with representatives of local food distribution organizations, Central California Food Bank and FoodLink, to assess and meet our community needs.
  • Maintain certification requirements for quality assurance program, on site evaluations and internal audits.
Business Consultant, 08/2018 to 05/2019
 Pulley Tax Service – Downey, CA
  • Provided personalized business consulting for startup tax business in areas of marketing, budget and logistics.
  • Developed operational strategies for new client assessment and current client retention.
Human Resources Manager - Contract position, 04/2017 to 07/2017
 Compac Sorting Equipment - OfficeTeam – Visalia, CA
  • Contract position managing the human resources needs as the company transitioned to new ownership.
  • Conducted employment and job evaluations resulting in quality job specifications.
  • Ensured compliance and directed employees in immigration and visa matters.
  • Coordinated employment and recruiting events.
  • Submitted employment offers to prospective employees.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Maintained appropriate and confidential filing of personal and professional documentation.
  • Answered a high volume of email inquiries.
  • Filed paperwork and organized computer-based information.
Office Manager / Senior Tax Consultant, 01/2007 to 10/2016
 Triple Check / H & R Block – Lakewood, CA
Office Management and Human Resources Role
  • Developed and facilitated all new-hire orientations, maintained employment records and contracts, skill and continuing education requirements for staff of 19 hourly office and tax professional employees.
  • Developed and maintained internal control and processes for payroll and commissions of tax professionals.
  • Achieved increase each year in client retention by hiring superior personnel and quickly and efficiently resolving any complaints or concerns expressed by clients or employees.
  • Ensured proper tax compliance processes were in place and followed.
  • Attended national meetings to ensure company compliance and advanced tax training for personal and educational licensing requirements.


Tax Preparation and Client Consultant Role

  • Prepared and filed Federal and State tax returns. 
  • Reconstructed accounting, bookkeeping and tax records from clients checks, statements and cash receipts for tax compliance and audits.
  • Analyzed and researched technical and complex tax issues for clients. Designed and developed tax and bookkeeping strategies for clients in the entertainment industry, small business owners and rental investors to individually educate each client in their daily and tax records.
  • Designed and developed tax and bookkeeping strategies for clients in the entertainment industry, small business owners and rental investors to individually educate each client in their daily and tax records.
  • Directed all phases of application and maintenance of workers compensation, unemployment claims, social security and disability benefits, green card and work authorizations for clients.
  • Educated and advised clients on selection of life and health insurance, 401(k) and other retirement plans. 
Consultant / Purchasing Manager, 03/1994 to 12/2006
 Complete Design Systems – Norwalk, CA

Program design and implementation 

  • California Highway Patrol Basic Inspection of Terminals (BIT) Program for Motor Carrier Safety Regulations. 
  • Controlled Substances and Alcohol Testing (CSAT) Program of the Federal Motor Carrier Safety Administration.
  • The Hazardous Materials Inventory and Business Emergency Response Plan Program required by the Los Angeles Fire Department Fire Prevention Bureau.
  • Safety Management including OSHA weekly safety meeting requirements. 
  • Estimating and Purchasing Department procedures and policies.
Skills
  • Articulate and detailed
  • Highly organized and accurate
  • Works well under pressure and deadlines
  • Practices due diligence
  • Maintains high confidentiality
  • Outstanding verbal/written communication
  • Dependable and flexible
  • Proficient in training new employees
  • Complex problem solver
  • Decision-making ability
  • Database entry and management
  • Computer and MS Office proficient
  • Technical and scientific writing
  • Strong customer/vendor relations
  • Excellent phone and communication Skills
  • Program planning and development
  • Accounting and Expense Reports
  • Money Reconciliation and Deposits
  • Project Management
  • Sales / Marketing
Education
Master of Science: Molecular Physiology and Biophysics University of Southern California - Los Angeles, CA
Bachelor of Science: Physiology and Exercise Science University of Southern California - Los Angeles, CA
Register Tax Preparer and PTIN: Current
 California Tax Education Council (CTEC) and Internal Revenue Service (IRS)

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Experienced Educational Consultant resume

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Professional Summary

Innovative leader, directing students and staff to develop mastery of 21st Century skills; through cross curricula connections with the same high level of expectations for all, while addressing the needs of all students.

Outstanding communication skills, work ethic and dedication to professional development and continuing education. Meets deadlines and works with a high level of multicultural awareness and adaptability.

Skills
  • HIghly Organized
  • Easily Adaptive
  • Critical thinking
  • Motivated
  • Leadership experience
  • Clear communication skills
  • Decision-making ability
Work History
Professional Educator 01/2015 to Current
Connecticut Technical High School System (CTHSS – Waterbury, Connecticut
  • Science grades 9-12 (034) certification
  • 2019 Nominated Teacher of the Year
  • Chemical Hygiene Officer
  • Assist Principal Stand-In Duties -Interim Department Head
  • Powerschool Scheduling Staff and Students
  • Curriculum Committee Writer for NGSS/Assessments and PD
  • Expertise using technology and blended learning-- collaborate with experts in the field -Member and subscriber of online collaboration communities and current news
  • Successful use of Marzano strategies in the classroom
  • Experience in Title 1 school, successfully completed credit classes in Urban Development
  • Asst. in research and implementation of Mindset in the classroom -Co-Teacher for students in special education
  • Participated in Cultural Awareness training
  • Pilot Learnsmart program
  • Administrator for CAPT and NGSS testing -Assistant Coordinator of SAT assessments
  • Leader,Facilitator,PD presenter and Member of family Engagement Committee -Member of Steering Committee
  • NGSS and Steam Trained -District-Wide Professional Development presenter on technology resources in the classroom.
  • Provided 1 on 1 training for teachers at request of administration for technology resources and blended learning in the classroom.
  • Creator of SBG in the classroom committee to research, design, pilot and reflect using data and surveys for success.
  • Leader and facilitator of Science Department meetings -Employed a variety of assessment tools and strategies to improve instruction
  • Attended community and school events
  • Class advisor
  • Member of visiting NEASC Committee
Creator/Owner Operator 01/2009 to 01/2017
 Sundae Spa LLC – Waterbury, Connecticut
  • Business Plan Writer
  • Collection and analysis of data
  • Grant Writer- $100,000 Received
  • Budgeting
  • Supervisor of 40+ employees,, scheduling, hiring, firing, evaluation and training.
  • Leader of Planning/Scheduling/Coordinator of events
  • Marketing/Social Media expert
  • Research and Development
  • Oversee daily operations
  • Designed and Implemented educational topics into business
  • Customer Service
  • Conflict Resolution
Educational Consultant And Developer 01/2009 to 01/2011
Elmers – Columbus, Ohio
  • Conducted Professional Development Workshops
  • Created Student Based Learning Objectives
  • Created and Oversee after school clubs and independent studies
  • Successfully taught inclusion classes (Co-Taught) addressing various learning levels. Expertise in areas of 504's and IEP's
  • Member of CAPT data assessment team
  • Expertise in technology as it applies to teaching and learning- training other staff
  • Pursued professional development continually by attending educational conferences and teacher training workshops
  • Leader Curriculum committee
Professional Educator 01/2004 to 01/2009
Platt High School – Meriden Board of Education, Connecticut
  • Conducted Professional Development Workshops
  • Created student-based learning objectives
  • Created and oversee after-school clubs and independent studies
  • Successfully taught inclusion classes addressing various learning levels
  • Member of CAPT data assessment team
  • Expertise in technology as it applies to teaching and learning
  • Pursued professional development continually by attending educational conferences and teacher training workshops
  • Experience working with a Title 1 school focusing on the child as a whole addressing their basic needs to create a better environment conducive to increase student learning
Professional Educator 01/2001 to 01/2003
Pomperaug High School – Middlebury, Connecticut
  • Designed and implemented lesson plans for Biology, Chemistry, Environmental Science and Physical Science
  • Leader in Team teaching
  • Creation of computer and performance based learning assessments
  • Coordinated Special Education Department to address IEP's to include modifications/ accommodations in the classroom
  • Class Advisor
  • Developed and piloted Environmental Science curriculum based on Inquiry Based Learning
  • Excellent classroom management practices
Education
Sixth Year, (092)Administration/Supervision: Education 2017 University of Bridgeport - Bridgeport Connecticut
Masters in Education 2002 University of Bridgeport
  • Exceptional Student Teacher Award Nomination
  • Special needs and exceptional  student concentration
Master of Science: Biology/Chemistry 2001 Central Connecticut State University
Associate of Science: Biology/Chemistry Southern Connecticut University
Associate of Science: Arts/Science 2000 Naugatuck Valley Community Technical College
  • Member of Phi Theta Kappa Honors Society
  • Honored in National Dean list for outstanding academic achievement
Certifications
  • NEASC Visiting Committee Member    
  • CPR/First Aid
  • Licensed Foster Care Provider (High Risk)
  • STEAM/NGSS
  • Conflict Management: Staff-to-Staff
  • Discrimination Awareness in the Workplace
  • Diversity Awareness: Staff-to-Staff
  • Diversity Awareness: Staff-to-Student
  • FERPA: Confidentiality of Records
  • General Ethics in the Workplace
  • IEP Meetings and Team Collaboration
  • CIPA:  Compliance with the Children's Internet Protection Act
  • Administrative Supervision of Students
Volunteer Experiences
  • Make-A-Wish Foundation
  • Sunshine Kids Foundation
  • Drug and Alcohol Educational Programs
  • Youth Eating Disorder Clinics

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