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Professional Summary
I am an extremely charismaticperson with the ability to adapt to the job as necessary. I look forward to continuing in the resident assistant position and creating a better community within the residence hall.
Skills
  • Efficient and reliable team player
  • Critical thinking
  • Motivated to help others
  • Flexible and adaptable
  • Decisive
  • Strong written and verbal communicator
  • Customer and personal service
  • Reading comprehension
Work History
Graduate Assistant, 08/2019 to Current
 Indiana University
  • Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
  • Mentored students through office hours and one-on-one communication.
  • Oversaw classes of up to [Number] students in [Area of study].
  • Supported instructor with test administration, curriculum development and assignment grading.
Retail Sales Associate, 03/2018 to Current
 Cracker Barrel Old Country Store Inc – Elizabethtown, Kentucky
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Ensured efficient and timely replenishment of sales floor merchandise.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resident Assistant, 01/2018 to Current
 Western Kentucky University – Bowling Green, KY
  • Greet incoming residents and guests in a professional manner and provided friendly, knowledgeable assistance.
  • Maintain and enforce Housing and Residence Life (HRL) policies
  • Keep reception area clean and neat to give visitors a positive impression of the residence hall.
  • Develop and coordinate educational programs for residents.
  • Make regular rounds to ensure that residents are safe.
  • Process check in and check outs for residents.
  • Coordinate with other staff to resolve problems with individual residents.
Respite Worker, 11/2014 to Current
 Communicare, Inc. – Elizabethtown, KY
  • Maintained accurate records of client care, condition, progress, and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of clients.
  • Provided a comforting and soothing environment.
  • Care for an individual with an intellectual disability.
  • Create different activities to promote learning and create positive social interactions
Student Aide, 06/2013 to Current
 Association for Retarded and Handicapped for Hardin County – Elizabethtown, Kentucky
  • Gave one-on-one attention to clients, while maintaining overall focus on the entire group.
  • Physically and verbally interacted with clients throughout the day.
  • Created strategies to meet the needs of mentally and physically disabled clients.
  • Established a safe play environment for the clients.
  • Led activities that developed students' physical, emotional and social growth.
  • Maintained a positive demeanor to facilitate a stable, consistent environment.
  • Encouraged child involvement in camp experiences.
Desk Assistant, 09/2017 to 12/2017
 Western Kentucky University – Bowling Green, KY
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all residents and visitors and directed them to the correct employee or office when necessary.
  • Greeted residents and visitors in-person and via telephone calls.
English Tutor, 09/2015 to 05/2017
 Elizabethtown Community and Technical College – Elizabethtown, KY
  • Emphasized critical thinking through one on one tutoring.
  • Assisted students in revising papers to correct grammar, flow, sentence structure, and formatting.
  • Maintained records of time spent tutoring.
  • Collaborated with staff to ensure the most growth for students in tutoring.
Education
Associate of Arts: 2017
 Elizabethtown Community and Technical College - Elizabethtown, KY
High School Diploma: 2015
 Elizabethtown High School - Elizabethtown, KY
Affiliations
  • Member, Phi Sigma Pi National Honor Fraternity, 2017 to Current
  • Member, Delta Tau Delta Fraternity, 2018 to Current
This resume is created in 7 minutes.
Professional Summary
Compassionate D.D.S. well-versed in four-handed chair side dentistry, routine restorations and intra-oral techniques.  Organized and detail-oriented versed in instructing patients on proper dental hygiene techniques to maintain optimal oral health. Knowledgeable of industry products, new technology methods, devices and procedures. Certified by CDCA for ADEX Dental Licensing Examination.
Skills
  • Dental materials knowledge
  • Syringes and anesthetics knowledge
  • Gentle patient care
  • Scaling and root planning
  • Pediatric care
  • Patient education
  • Oral cancer screenings
  • Keeping patients comfortable
  • Prophylaxis
  • Fluoride treatments
  • Full mouth radiographs
  • Plaque control instruction
  • Dental restorations
  • RPD and complete dentures
  • Root canal therapy
  • Adept at inserting cosmetic fillings
  • Extractions
  • Crowns
  • CEREC
  • Fixed and removable prosthetics
  • Invisalign
Current Work

Dentist, 08/2018
Great Expressions Dental Centers -Pontiac, MI

Work History
Pharmacology Tutor, 08/2016 to 04/2017
 University of Detroit Mercy Corktown Campus School of Dentistry – Detroit, MI
  • Collaborated with a faculty to develop after-school tutorial program for students in need of extra help.
Cashier, 09/2011 to 07/2014
 Rite Aid Pharmacy – Troy, MI
  • Received customer payments.
  • Greeted customers promptly.
  • Assisted customers in selecting items based on needs.
  • Created attractive displays to promote items.
  • Processed customer returns.
  • Assisted on sales floor as needed to maintain service standards.
Science Tutor , 09/2013 to 04/2014
 Oakland University – Rochester, MI
  • Used a variety of assessment tools and strategies to improve instruction methods.
  • Conducted one-on-one and group tutoring sessions for students that needed more help.
Education
D.D.S. : Dentistry, 2018
 University of Detroit Mercy Corktown Campus School of Dentistry - Detroit, MI
Bachelor of Science: Biology, 2014
 Oakland University - Rochester, MI
GED: 2014
 Oakland Community College - Auburn Hills Campus - Auburn Hills, MI
GED: 2012
 Macomb Community College - Charter Township of Clinton, MI
Accomplishments
2018 Alpha Omega Certificate of Achievement Award
2018 American Academy of Oral and Maxillofacial Pathology Award
2018 American Academy of Oral Medicine Award
2018 American Dental Society of Anesthesiology Horace Wells Senior Award
2018 Omicron Kappa Upsilon Recognition
2018 School of Dentistry Research Academic Leadership Recognition
2018 School of Dentistry Research Recognition
2017 Kramer Award of Excellence
2013 Golden Key International Honor Society
Certifications
CDCA certified for ADEX Dental Licensing Examination 2018
Invisalign Certification Course 2018
This resume is created in 7 minutes.
Professional Summary
Knowledgeable and results-oriented Mechanical Engineer who thrives on working in busy, deadline-driven settings using a hands-on approach to tackling projects and accomplishing goals. Experience and research includes manufacturing and high-tech environments with design understanding in areas ranging from electricity to computers and consumer electronics. Familiar with design and manufacturing of sheet metal, complex assemblies and mechanisms, electric motors and controllers. Strong background in power electronics design with AC systems. In search of position at an innovative firm with opportunity for growth. Safety processes and procedures Statistical analysis Engineering plan preparation Technical problem-solving Team leadership Technical direction and product AVAC/HVAC projects strategies Excellent attention to detail Works well in diverse team Project management environment Engine components, pumps, and fuel Strong communication skills systems knowledge Production line control Energy management and control Quick learner systems Advanced critical thinking REFERENCES Technical assistant in electrical and pumping sales. Mechanical Engineering Research Assistant Self - Viseu, Portugal Physics, math, electronics and computer science. Learning different areas of focus for future possibilities. AVAC- Climatization Control and Systems Ambitec-Eiffage Energia - Zaragoza, Spain Technical assistance to management, control, and supervision. Apprenticeship- AVAC projects/Engineering Casa Sacramento - Electricidade e Refrigeração Lda - Viseu, Portugal Construction project planning, budgeting, and monitoring, knowledge of national legislation; graphic design and multi-specialty areas, safety and security projects against fire hazards including solar thermal systems known as RSECE and RCCTE.
Skills
Work History
03/2012 to Current
English Language/ Refrigeration & Air Conditioning Construction Munnelly Group – London, England
  • Microsoft Office Suite Sketches, specifications and drawings, Handling and storage of materials, loading/unloading cargo, assisting tradesmen while maintaining a clean and tidy work environment.
Academic Tutor Viseu, Portugal
Tutor/Instructor
  • in mathematics and finances while transitioning in moving to England.
09/2004 to 09/2008
Technical Support Engineer
  • Pires & Pina Lda.
  • Viseu, Portugal CCOMPLISHMENTS.
Languages
Portuguese- Native English, Spanish, & French- Intermediate Upon request
Education
Diploma: Mechanical Engineering Intern/Student ESTGV - School of Technology and Management Viseu - Viseu, Portugal Mathematical analysis, information technology, technical and machine design, automation and control, fuels and lubricants, production management and materials.
2008
Refrigeration and Air Conditioning:
College of North West London -
2013
Bachelor of Science: Mechanical Engineering
 ESTGV - School of Technology and Management Viseu - Viseu, Portugal , - English Language Administration, Duration 50 hours, - ATEC Intervention technician in air conditioning systems in vehicles and engines,Duration 14 hours
2008
B.S: Mechanical Engineering
This resume is created in 7 minutes.
Education
BFA: Dance and Choreography 2021 Virginia Commonwealth University Richmond, VA, United States
Associate of Arts and Sciences 2016 Germanna Community College VA, United States
Work Experience
Assistant Director 08/2015 to 07/2017 Avery Ballet Fredericksburg, VA
  • Taught 12 classes weekly to students aged elementary though high-school
  • Developed lesson plans for each dance discipline at a range levels
  • Devised the school's year-round and summer intensive class schedules
  • Evaluated student progress in yearly consultations
  • Managed the school's email and social media pages
  • Collaborated with faculty and student body to produce the school's bi-annual performances
Paid Tutor 01/2015 to 05/2017 Germanna Community College Fredericksburg, VA
  • Tutored wide breadth of subjects including Writing, English, Public Speaking, and Computer Skills
  • Worked with ESL students, adult learners, and students with learning disabilities
  • Increased graduation rates with the first generation college students in the Gladys P. Todd Academy program
  • Delivered 30 minute promotional presentations
  • Created educational resources such as handouts and pamphlets
Instructor 01/2012 to 07/2015 Avery Ballet Fredericksburg, VA
  • Taught 4-8 classes per week to students aged elementary through high-school
  • Developed lessons plans for each dance discipline at a range of levels
Internship/ Volunteer Experience
Social Media and Technology Intern 08/2017 to Current Renegade Performance Group
  • Devise and execute social media fundraising campaigns
  • Documented and promoted the company's performance at the Kennedy Center
Assistant Grant Writing Internship 01/2018 to Current Meghan K. Abadoo
  • Collect, organize, and cross-reference grant application information into prepared documents 
Hospitality Ambassador 03/2018 American College Dance Festival Mid-Atlantic South Region
  • Planned and executed multiple receptions and the end-of-gala student party
Activities and Honors
Phi Theta Kappa International Honor Society
Tau Sigma National Honor Society
VCU Dance Class of 2021 Representative (2017 to Current)
This resume is created in 7 minutes.
Professional Summary
Professional and friendly Master Tutor committed to addressing students' needs and ensuring proper skill development. Experience tutoring more than 200 individuals, of all age ranges and language backgrounds and confident teaching both one-on-one and in groups. Specialized in English tutoring with expertise in tutoring students with English as a second language.
Skills
  • Professional English Tutor
  • Reading, Writing and Speaking
  • Tailoring Curriculum Plans
  • Positive Learning Environment
  • Student Motivation
  • Managing Classroom for Diverse Populations
  • English as Second Language Expertise
  • Interpersonal Skills
  • Creative Learning Strategies
  • President of the Writer's Club
  • Math & Chemistry Tutor
  • Bilingual in English & Spanish
  • Friendly & Enthusiastic
  • Age-appropriate Lesson Planning
Certifications
  • CRLA certified Level 3 Master Tutor
Work History
08/2015 to Current
Tutor in English Los Angeles Valley College – Los Angeles, CA
  • Administrating weekly self-created lessons involving reading, writing, grammar and critical-thinking skills.
  • Prompting students to write compositions or essays and teaching the basics of sentence composition as well as spending a great deal of time teaching proper grammar.
  • Helping students polish their reading skills by guiding students to fully comprehend the content of written passages, having students read aloud to help with oral communication skills and assign students reading homework to be reviewed during the next session.
  • Implementing monthly assessments to analyze students' progression, strengths and weaknesses.
  • Increasing students' speaking skills by conversing with the student, and to correct him/her when there are grammatical or pronunciation mistakes.
  • Collaborating with lead instructor in the development of daily activities and improvements to curriculum.
  • Instructing students in the use of effective study, research, annotation, and essay strategies for academic improvement.
08/2016 to Current
Tutor in English as a Second Language Los Angeles Valley College – Los Angeles, CA
  • Diagnosing and evaluating the competency of the students whose first language is not English.
  • Designing and planning for special English teaching programs for the students who have difficulty in understanding English.
  • Teaching and training students individually as well as in groups by conducting activities which involve conversation in English.
  • Planning and delivering workshops and lessons for individuals as well as groups; teaching students basic as well as advanced skills of English language. 
  • Designing and developing new teaching material as well as adapting the existing one 
  • Keeping track of the student's progress and carry out assessment of student's requirement .
08/2017 to Current
President of The Writer's Club Los Angeles Valley College – Los Angeles, CA
  • Working with students from all disciplines on various types of writing assignments.
  • Leading discussions, weekly assignments, meetings and competitions for all members of the Writer's Club. 
  • Recruiting new club members whose vision aligns with the writers club.  
  • Planning and leading activities to develop students' physical, emotional and social growth.
  • Creating positive interactions of all club members encouraging a  democratic decision-making process. 
  • Applying strategic planning and fund raising by seeking out sponsors and supporters for the Writer's Club. 
01/2016 to Current
Private Tutor Los Angeles Valley College / Private – Los Angeles, CA
  • Developing resources to tutor students to build Math/English/Economics/Chemistry skills as well as recording and reporting student progress.
  • Creating lesson plans, reviewing worksheets, and practicing tests to prepare students for weekly tests.
  • Evaluating students to measure skill progression and determining improvement areas.
  • Coordinating with tutors and library staff to offer engaging activities after school.
  • Supporting students to develop and meet academic goals as well as helping students to prepare for tests.
01/2016 to 12/2016
Professor's Assistant in English 101/Communications 101 Los Angeles Valley College – Los Angeles, CA
  • Assisting in developing and designing curriculum plans to foster student learning, stimulate class discussions, and ensure student engagement.
  • Providing tutoring and academic counseling to students, maintaining classes related records, and assessing student coursework.
  • Collaborating and supporting colleagues regarding research interests and co-curricular activities. 
  • Performing analyses, experiments, data collection, and literature review.
  • Assisting in the grading and evaluation of students, as well as creating materials and examinations. 
Education
Student Los Angeles Valley College - Los Angeles, CA
  • 4.0 GPA
Awards & Scholarships
  • Kornbluh Critical Writing Award 
  • Agerton-Pittenger Perpetual Scholarship in Writing
  • LAVC Foundation Scholarship in Writing
  • LAVC English Dept. Poetry Award
  • Morton-Walk Machine-Shop Award
  • John-Stewart Marsh Award in Economics
This resume is created in 7 minutes.
Professional Summary

For the past 25 years I have served as a teacher, coach and administrator in LISD. During that time I have built relationships in schools and in the communities that make up LISD. I have spent my entire professional career helping students achieve their personal and academic goals as a teacher, coach and principal. I hope to continue serving LISD staff and students by leading the Lewisville Education Foundation as Executive Director.

Skills

Relationship Builder
Team Player
Lifelong Learner
Excellent Communicator
Loyal

Passionate About Public Education

Great Listener

Servant Attitude

Excellent Collaborative Skills

Problem Solver

Story Teller

Loves People

Flexible
Work History
03/2016 to Current President The Tempo Foundation | Fayetteville, Arkansas

Charitable foundation started by Chad and Paula Morris-Focus is raising money to provide scholarships for single mothers in Northwest Arkansas to attend The University of Arkansas. Matching funds are used to support local charities committed to improving the lives of women and children.

  • Responsible for contacting businesses for sponsorship opportunities
  • Serves as liaison between The Tempo Foundation and the University of Arkansas Legal, Facilities, and Athletics departments
  • Oversees Ladies Clinic planning
  • Responsible for updates to website and social media accounts for The Tempo Foundation
  • Makes appearances with Chad Morris at various Razorback Club meetings to promote The Tempo Foundation
07/2007 to Current Principal Lewisville ISD | Lewisville, TX

Oversees educational and operational programs for a campus of 878 students and 90 professional and paraprofessional staff

  • Responsible for campus budget oversight 
  • Identifies and coordinates staff training each year in accordance with district and state requirements
  • Hiring, training, evaluating and retention of new staff
  • Oversight of Building Leadership Team 
  • Works with PTA Board on programs and teacher grants
  • Maintains regular communication with facilities services about needs of the building
  • Coordinates facilities usage with community needs
  • Evaluates campus programs and effectiveness
  • Ensures teachers implement district curriculum
07/1997 to 06/2007 Assistant Principal Lewisville ISD | Lewisville, TX

Member of administrative team at Marcus High School with numerous duties such as:

  • Responsible for administration of local, state and national standardized assessments
  • Oversaw distribution, collection, and accuracy of inventory of resource materials for instructional staff
  • Responsible for discipline of approximately 500-600 students
  • Responsible for evaluating performance of 20-30 staff members each year
  • Assigned parking spaces for staff and students and oversaw yearly renewal and design of Marcus High School Parking Lot
  • Attended ARDS
  • Member of Building Leadership Team and Faculty Advisory Committee
  • Analyzed and implemented school safety plan
  • Served as Junior Class Sponsor-Responsible for planning and coordination for Junior/Senior Prom
07/1995 to 06/1997 Teacher/Coach Briarhill Middle School | Lewisville, TX

Honored to be hired as part of the first staff at Briarhill Middle School as a teacher and coach.

  • Taught 8th Grade US History and Physical Education
  • Developed a humanities approach to ELA and History by creating and implementing lessons with my co-teacher and wife Jennifer Mattingly
  • Coached 7th and 8th grade football, track and soccer
07/1994 to 06/1995 Teacher/Coach Milliken Middle School | Lewisville, TX

Entered the district as a 4th year teacher and coach at Milliken

  • Taught 7th Grade English/ Language Arts
  • Coached 7th and 8th Grade Football, Basketball, and Track
12/1991 to 06/1994 English Teacher/Coach Tatum Independent School District | Tatum, TX

Began teaching career at 3A Tatum High School in East Texas.

  • Taught 9th-12th English
  • Head JV/Assistant Varsity Girls Basketball Coach 1st year
  • Head JV/Assistant Varsity Boys Basketball Coach  2nd and 3rd year
  • Assistant Coach for 9th-12th Boys and Girls Track
  • Coached 7th and 8th Grade Football
  • Coached 7th Grade Boys Basketball
Education
1990 Bachelor of Arts | English Texas A&M University, College Station, TX
1991 Teacher Certification | Secondary Education The University of Texas at Tyler, Tyler, TX
1997 Master of Education | Educational Administration University of North Texas, Denton, TX
Accomplishments
Region XI Assistant Principal of the Year
PTA Lifetime Member-Marcus High School
Affiliations

Texas Association of Secondary School Principals
Texas High School Athletic Directors Association

Member of 1st Baptist Church of Lewisville-25 Years

This resume is created in 7 minutes.
Professional Summary
History of achieving the seemingly impossible from weight loss to self-publishing to promotions to education. Exceptional ability to motivate and  engage others.  Excellent organisational and interpersonal communication skills.  Ability to present engaging content tailored to specific audiences as required
Skills
  • Project management
  • Public relations
  • Works well under pressure
  • Flexible
  • Team liaison and leadership
  • Exceptionally well organised
  • Problem solver
  • Creative 
Work History
Director, 07/2010 to Current
 www.sallysymonds.com
  • Wrote three books, developed online weight loss system, Love Your Weight Loss.
  • Handled all public relations and most marketing and content creation.
  • Staff of 11.
Speech, Drama and Communications Consultant, 02/1997 to 02/2010
 Self-employed
  • Various locations including All Hallows' and Stuartholme Schools, corporate work and my own private studio.
  • Track record of creativity and initiative, outstanding achievements, high levels of client retention and tangible results.
  • Active committee member of relevant professional body (SDTAQ Inc, including treasurer and new teachers group co-ordinator).
Tutor - English Literature, 03/1995 to 10/1995
 James Cook University, Townsville Campus – Douglas, QLD
Education
Master of Arts: English Literature, 1999
 The University of Queensland - St Lucia
Bachelor of Arts (Hons): English Literature, 1994
 James Cook University, Townsville Campus -
Licentiate in Speech and Drama Australia: 2000
 AMEB (Qld) (Australian Music Examinations Board) - Ashgrove, QLD, Australia
  • Recipient of Barbara Sisley Award (highest marks in Queensland)
Associate in Speech and Drama Australia: 1996
 AMEB (Qld) (Australian Music Examinations Board) - Ashgrove, QLD, Australia
Neuro-Linguistics Practitioner: NLP, 2009
 Blue-Sky Transformation - Mitchelton, QLD, Australia
Certificate IV: Health and Fitness, 2010
 Australian Fitness Network - St Leonards, NSW, Australia
Certificate III: Health and Fitness, 2009
 Australian Fitness Network - St Leonards, NSW, Australia
This resume is created in 7 minutes.
Professional Summary
Exceptional leader talented at [Skills set 1] , [Skill set 2] and [Skill set 3] . Technically-savvy with outstanding relationship building, training and presentation skills. Top producing sales professional and expert in the [Industry type] industry. Dynamic communicator who consistently exceeds goals and company expectations.
Skills
    Microsoft Office, Outlook
  • Self-motivated
  • Strong verbal communication
  • Extremely organized
Work History
Member Support Representative, 11/2016 to 06/2017
Lending Club Corporation – San Francisco, CA
  • Apply strong problem solving and critical thinking skills in providing resolutions to loan applicants and borrowers in a fast paced call center environment.
  • Utilize strong verbal communication and computer skills to efficiently review multiple documents to ensure accuracy and validity.
  • Perform identity verification procedure as necessary to protect loan applicants against fraudulent activity.
  • Work independently and as a team to deliver excellent customer service through providing one call resolutions.
Operations Manager, 04/2016 to 11/2016
Avis Budget Group Inc – San Francisco, CA
  • Supervised daily operations to ensure maximization of fleet utilization, customer satisfaction, and employment management on airport facility comprised of 350+ employees.
  • Supported management team in planning and managing the work flow of a fast-paced and high volume operations.
  • Identified inefficiencies and implement processes to increase productivity and efficiency of operations.
  • Analyzed data to generate daily and weekly rental projections.
  • Engaged in active correspondence via phone and e-mail with fleet management and supply chain team to organize logistics of operations.
  • Conducted daily quality assessments to ensure all quality and safety assurance standards are met and maintained.
  • Maintained frequent communication with vendors to ensure timely and accurate repair of vehicles as well as delivery of supplies.
Assistant Manager, 06/2014 to 02/2016
Universal Events Inc – Pleasanton, CA
Program management, 06/2014 to 06/2015
  • Managed and directed sales for AT&T U-Verse program in a competitive sales environment.
  • Managed leads on Salesforce and organized leads on Excel for field representatives.
  • Acquired and managed new accounts for client.
  • Collaborated with AT&T Liaison to host weekly promotional and product knowledge workshops.
06/2015 to 02/2016
  • Directed and supervised fundraising events for client D.A.R.E America.
  • Supported event coordinators in booking fundraising venues.
  • Secured long-term partnership with management at fundraising venues through rapport building.
  • Planned and executed training workshops and office meetings.
  • Served as public relations representative for client.
  • Supervised 10+ person team and business trips.
  • Conducted interview, hiring, training, and on-boarding process of new team members.
  • Organized team building activities and events.
Market Research and Analysis Intern, 05/2012 to 08/2012
Suntech Power – Wuxi, China
  • Conducted online research and analysis on global renewable energy policies.
  • Presented digestible infographics and findings through analysis and interpretation of raw data.
  • Produced PowerPoint presentations on topics related to solar technology for marketing purposes.
  • Supported the corporate marketing team through researching and analyzing renewable energy policies and topics related to the solar photovoltaic market.
Conversation English Tutor, 04/2013 to 05/2013
National Taiwan University – Taipei, Taiwan
  • Prepared for and facilitated an English pilot program, English Corner.
  • Conducted conversational English lessons with graduate students to further their language development.
  • Collaborated with program coordinators to develop lesson plans Self-Development Travels, Asia and Southeast Asia (Self-sponsored college graduation trip.
07/2013 to 05/2014
Payment Solutions Specialist , 06/2017 to Current
Lending Club – San Francisco, CA
  • Account management of current and delinquent accounts 
  • Educate and work cooperatively with account holders to resolve account delinquency
  • Deliver one call resolutions in a inbound/outbound fasted paced call center environment
  • work collaboratively with third party collection agencies to resolve account holder concerns 
  • document all collection efforts for each assigned account in accordance with establish procedures and policies 
  • Collaborated with multiple departments to ensure proper payment processing 
  • Worked directly with [departments, clients, management] to achieve [result] .
  • Achieved [revenue or departmental objective] by [actions taken] .
  • Performed initial client assessment and analysis to begin research process.
Education
Bachelor of Science: Society and Environment Global Environmental Politics, August 2013
University of California - Berkeley
Society and Environment Global Environmental Politics 3.5
Foreign Language and Literature, Spring 2013
National Taiwan University -
Foreign Language and Literature
Social Sciences, Spring 2011
University of Hong Kong -
Social Sciences
This resume is created in 7 minutes.
Summary
Dedicated and diligent professional, skilled in verbal and written communication and interaction, as well as researching, drafting, and editing documents. Highly organized and detail-oriented, able to handle multiple tasks simultaneously. Enjoys working with a diverse clientèle base and is able to connect with people from varying socio-economic and cultural backgrounds. Consistently looking to expand knowledge-base, and experience new areas of work.
Accomplishments
  • Awarded the Certificate of Merit for Academic Excellence in Interviewing and Counseling at WMU Law School Received an honors scholarship Served as an Ambassador to WMU while in law school Served as treasurer of the Federal Bar Association student chapter at WMU Law School Served as secretary of the Women's Law Association of Michigan student chapter at WMU Law School.
Skills
  • Proficient in research, writing, and editorial work Estate Planning
  • Negotiation, mediation, and communication Interviewing and counseling clients
  • Skilled Teacher Transactional and Contract Law
  • Microsoft Word, PowerPoint
  • WestLaw, WestLawNext, Lexis, Lexis Advanced
  • BestCase software
  • MRED
  • Academic, Arts, counseling, client, clients, drafting, editorial, English, financial, Law, legal, legal documents, Legal Research, legal writing, Lexis, mediation, office, PowerPoint, Microsoft Word, Negotiation, presenting, progress, Reading, real-estate, real- estate, research, tax, Teacher, WestLaw, written
Experience
01/2016 to 01/2017
Associate Attorney Cal Law, PC － Chicago, IL
  • Practice primarily focused on estate planning and transactional/contract law.
  • Also handled property law related cases including landlord/tenant law and real-estate law.
  • Communicated with clients about their various concerns, wants, and needs - and then forming detailed, individualized estate plans and/or documents for each client.
  • Reviewed and negotiated legal documents relating to the real- estate industry.
  • Also, minimally practiced in the areas of corporate law, real-estate tax appeals, land use/zoning issues, and other various related areas of law.
06/2015 to 12/2015
Associate Attorney Mitchell Law Group － Joliet, IL
  • Practiced primarily Bankruptcy Law, with some minor work in Criminal and Family Law Duties included: evaluating all client financial data, drafting all necessary motions relevant to each case, advising clients of their rights, responsibilities, and options regarding their Bankruptcy cases, and presenting and summarizing cases to both judges and trustees in the U.S.
  • Bankruptcy Courts of the Northern District of Illinois.
05/2014 to 08/2014
Legal Intern
  • Federal Defender Program - United States District Court for the Northern District of Illinois Chicago, IL Conducted extensive legal research pertaining to current clients and cases Drafted legal memorandums, briefs, pleadings, and motions Edited and reviewed existing client files to assist senior attorneys in preparing for trial Assisted in and observed client interviews, both in-office and at state and federal facilities.
08/2012 to 12/2012
Teaching Assistant Western Michigan University, Cooley Law School － Grand Rapids, MI
  • Assisted Jane Siegel, Professor of Legal Research and Writing Tutored, taught, and clarified legal writing concepts to students Edited and reviewed students' legal briefs and memorandums.
09/2008 to Current
English Literature Private Tutor MI
  • Tutored students, ranging in age from middle school through college, in English, Reading, Writing, Grammar, and Language Arts.
  • Combined discipline plans (for younger students) with effective measures to increase concentration, participation, and progress student accountability.
  • Earned positive verbal/written feedback from parents regarding student learning success.
  • Designed "study" plans focused on age and level-appropriate material.
Education and Training
2014
Juris Doctor Western Michigan University - Cooley Law School － Grand Rapids, MI
2013
Certificate of Merit for Academic Excellence: Interviewing and Counseling Honors scholarship Dean's List (two terms) Student Ambassador Secretary of the Women's Law Association of Michigan student chapter (2012-2013) Treasurer of the Federal Bar Association student chapter
2012
2011
Bachelor of Arts: English Literature University of Wisconsin － Madison, WI
Interests
Education and Licenses , Law License 2015 Illinois State Bar Admitee 2015 General Bar - United States District Court for the Northern District of Illinois

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