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Skillful Facilitator resume

Ashley Pfahler
Professional Summary
Professional social worker offering excellent communication and public relation skills. Offers guidance and empowers individuals to reach their goals and works with a high level of multicultural awareness and adaptability.
Skills
  • Staff education and training
  • Documentation proficiency
  • Group and individual instruction
  • Classroom management
  • Adult education
  • Program development and management
  • Curriculum development
  • Active listening skills
  • Computer literate
  • Skilled problem solver
  • Motivated team player
  • Natural leader-excellence driven
  • Professional phone etiquette
  • Project planning
  • Client assessments
  • Excellent communication skills
  • Public relations
  • Personable and approachable
  • Culturally-sensitive
  • Enthusiastic
  • Electronic record-keeping experience
  • Recruiting
  • Attention to detail
  • Critical thinking
  • Discharge Planning
  • Psycho-social resource linkage
  • Client advocacy
Work History
Case Manager, 03/2019 to Current
American Addiction CenterEtta, MS
  • Work with medical teams, patients and families to implement effective treatment plans.
  • Coordinate individualized discharge plans to manage safe transition back into community and home environments.
  • Deliver social work services to addiction population in residential settings.
  • Complete psychosocial evaluations and needs assessments.
  • Document case notes daily and coordinated follow-up for seamless case management.
  • Provide ongoing counseling to help patients deal with conditions and processes
  • Organize clinical documentation, treatment plans, and referrals.
Addiction Educator, 08/2017 to 01/2019
Family Resource Center - Oxford CampusOxford, MS
  • Interview and evaluate clients, including conducting safety and risk assessments, drug and alcohol assessments with the use of the SASSI instrument. 
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Provide crisis intervention and substance abuse services to clients in the community.
  • Conduct written reports and case summaries to comply with non-profit statistical data and policy procedures.
  • Collaborate with courts, probation officers, law enforcement and community providers to provide optimal services to our clients. 
  • Spearhead and conduct community outreach efforts monthly.
  • Developed goal-oriented psycho-educational groups to improve clients' level of functioning.
  • Strategized with addiction team to prevent inmate diversion, abuse and recidivism.
  • Developed and implemented treatment plans and modified when needed.
  • Observed and monitored client behavior and responses to treatment.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy.
  • Utilized WRAP Plan with clients.
Intern-Medical Social Worker, 05/2017 to 08/2017
Baptist Memorial HospitalNew Albany
  • Interviewed and evaluated clients, includes conducting safety and risk assessments. 
  •  Supplied crisis intervention and substance abuse referrals to patients.
  • Closely work with all medical staff in pursuit of developing an accurate discharge plan for patients.
  • Advocated and broker for patient services. Resource linkage requires strong oral and written communication skills in order to establish needed services.
  • Built and maintained a positive working relationship with all staff, as well as, community resource agencies. It is essential when advocating and linking patients to services. We want to make sure that we maintain a high level of care for our patients as well as maintain a consistent, professional reputation with our community resource agencies.  
  • Wrote reports and case summaries and compiled work records.
  • Taught patients how to apply for insurance and prescription programs.
  • Assess and evaluate suicidal ideation referrals to reduce the risk of self-harm and suicide.
  • Coordinated patient care from pre-admission to post-discharge follow-up.
Facilitator, 09/2015 to 05/2017
University of MississippiTupelo, Mississippi
  • Established and maintained distance learning connection through adobe connect in classrooms.
  • Effectively communicated with all staff for optimal work flow.
  • Maintained student attendance paperwork and record keeping. 
  • Answered and managed incoming and outgoing calls while recording accurate messages.
Regional Secretary Principal, 06/2012 to 09/2015
Lee County Child Protective ServicesTupelo, Mississippi
  • Regional level-administrative duties
  • Managed nine counties in which I was responsible for tracking various monthly reports for all nine counties.
  • Effectively communicated and maintained positive working relations with all area social work supervisors along with family protection specialists to ensure problems were solved quickly and reports were completed before the deadline, in which I excelled at.
  • Participated in Permanency Round Tables where various workers within our state would meet to collaborate and develop new permanency plans on difficult cases.
  • Leader of establishing Christmas sponsors for children in foster care, as well as, prevention cases. 
  • Volunteered at Independent Living Retreats.
  • Worked at resource parent recruitment events.
  • Worked at PATH training for resource parents. 
Clerk Typist Senior, 12/2010 to 05/2012
Lee County Child Protective ServicesTupelo, Mississippi
  • Compiled annual record data for end of fiscal year budgets. 
  • Obtained signatures for financial documents and internal and external invoices.
  • Processed client rebate reconciliation, reporting and check requests. Bookkeeping.
  • Opened and properly distributed incoming mail.
  • Ordered and distributed office supplies while adhering to agency guidelines.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Screened all visitors and directed them to the correct employee or office.
  • Drafted biweekly time sheets for 30 + employees.
Clerk, 08/2008 to 12/2010
Lee County Child Support EnforcementTupelo, Mississippi
  • Liaison between client, worker and staff attorney.
  • Accepted and recorded client child support payments for license reinstatement.
  • Provided child support income verification to income based apartment complex facilities, social security office, and medicaid regional office.
  • Conducted daily Post Office inquiries to verify client addresses for court summons procedures.
  • Opened and properly distributed incoming mail.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Screened all visitors and directed them to the correct employee or office.
Education
Master of Social Work: Social Work, 2019
Union University - Germantown - Germantown, TN
  • GPA 4.0
  • Member of Phi Alpha, Eta Phi Chapter at Union University
  • Majored in Master of Social Work
Bachelor of Science: Social Work, 2017
University Of Mississippi - Tupelo
  • Graduated Summa Cum Laude
  • GPA 3.92
  • Vice President of Student Social Work Organization
  • Recipient of Lyceum Scholarship
  • Recipient of Osher Scholarship
  • Recipient of Regional Scholarship
  • Recipient of Phi Theta Kappa Scholarship
  • Membership in Alpha Sigma Lambda
  • Membership in Phi Alpha (social work)
  • Membership in Golden Key International Honor Society
  • Membership in Gamma Beta Phi
  • Membership in Alpha Lambda Delta
Associate of Arts: Social Work, 2016
Itawamba Community College - Tupelo, Mississippi

GPA 4.0

Member of Phi Theta Kappa

Accomplishments
  • Spearheaded a back to school "Kids Health Fair Fun" at FRC in July 2018. We partnered with Magnolia Health to offer free yearly screenings, back to school supplies, food, and fun exercises. In addition, other community agencies were present to offer families access to all resources in the community. 
  • As the Vice President over the Student Social Work Organization (SSWO), I developed and implemented Kid Fest 2016 at Veterans Park, which resulted in over a thousand participants having access to free food and games for the whole family. 
  • Fed over 25 families for Thanksgiving 2015.
  • SSWO sponsored a sibling group of four for Christmas.
  • Raised over approximately 2,000 dollars for community outreach projects during my leadership with Student Social Work Organization. 
  • Successfully received sponsors for approximately 150 children involved in Lee County foster care system.
Professional License

* Took the ASWB Social Work Boards March 2019 and passed. I will receive my social work license number within the next month from Mississippi Board of Examiners.

References

Dr. Debra Moore, Supervisor- 662-678-6430

Dr. Collin Billingsley, Supervisor- 662-523-1524

Lesa McGillivray, Colleague- 662-296-1040

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Popular Facilitator resume designs

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Job-winning Facilitator resume

Tamara Ajimati
Summary
Ambitious professional who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Skills
  • Small business development
  • Project management
  • Leadership/communication skills
  •  Business operations organization
  • Client account management
  • Human resources
  • Self-motivated
  • Customer-oriented
  • Project Planning
  • Project Management
Core Accomplishments

Served 35 program participants who went on to earn high school diplomas or GEDs. Achieved a 25% enrollment in college and job-training programs among high school-age clients. Delivered services that resulted in 45% of assigned clients remaining eligible for housing. Possesses six years of managerial experience. 

Experience
January 2012
to
Current
Coburn Indianapolis , Indiana Mentor
Manage shelter activity, answer crisis calls and complete shelter intakes
Monitor constant oversight of the shelter and enforce shelter rules
Supervise and monitor all residents, guests and volunteers 
Monitor security system and respond to alarms
January 2015
to
May 2018
Behavioral Efficient Supportive Therapeutic Services Indianapolis, Indiana Director/HBCW/Visitation Facilitator
Supervised: Case Managers, Mentors, Tutors, Therapist's and Supervise Visitation Facilitators and Home-maker Parent aides; Provided mental health support to DCS assigned clients and connected them with community resources. Maintained thorough case history records and wrote detailed reports. Worked with severely mentally ill adults, homeless and dually-diagnosed.  Managed caseloads and acted as an advocate for client rights. Developed workable solutions for recurring problems for individuals and families. Counseled and prepared residents for their transition back into the community. Educated residents and their families regarding other community resources. Completed intake assessments with patients and drafted community re-entry plans following treatment. Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services. Wrote petitions, court reports, case plans and other legal documents.
January 2012
to
January 2018
Julian Center Indianapolis , Indiana Crisis Call Manager
Manage shelter activity, answer crisis calls and complete shelter intakes
Monitor constant oversight of the shelter and enforce shelter rules
Supervise and monitor all residents, guests and volunteers 
Monitor security system and respond to alarms
January 2014
to
December 2016
Pathway International (Social Service) Indianapolis, Indiana HBCW/Visitation Facilitator
Provided mental health support to DCS assigned clients and connected them with community resources.
Maintained thorough case history records and wrote detailed reports.
Worked with severely mentally ill adults, homeless and dually-diagnosed. 
Managed caseloads and acted as an advocate for client rights.
Developed workable solutions for recurring problems for individuals and families.
Counseled and prepared residents for their transition back into the community.
Educated residents and their families regarding other community resources.
Completed intake assessments with patients and drafted community re-entry plans following treatment.
Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
Wrote petitions, court reports, case plans and other legal documents.
Education and Training
2010
Indiana Wesleyan University Marion , Indiana , United States MBA: Business Management
2002
Indiana University Indianapolis , Indiana , United States Bachelor of Science: Social & Behavioral Sciences Coursework in Social Work, Sociology, Psychology and Criminal Justice 
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Top Facilitator skills

Take a look at the most common Facilitator skills, don't hesitate to use them in your resume to catch recruiters' attention.

Experienced Facilitator resume

Melissa Fisher
Professional Summary

Registered Nurse with over 15 years of experience in multiple clinical areas including Medical/Surgical Units, Telemetry/Observation Units, and Critical Care Units providing nursing care to diverse patient populations. Expert in all elements of patient care and successful working as part of a team to treat wide range of medical conditions. Advanced proficiency in EPIC electronic documentation system.

Skills
  • Highly dependable
  • Quick learner
  • Attention to detail
  • Patient advocate
  • Strong clinical judgment
  • Barcode Medication Administration/EPIC documentation
Certifications
  • Registered Nurse in Louisiana, License number 103774, 2002
  • Registered Nurse in Florida, License number 9471926, 2017
  • Basic Life Support (BLS) Certification (Renewal due 12/2019)
  • Advanced Cardiac Life Support (ACLS) Certification (Renewal due 12/2019)
  • NIH Stroke Scale (NIHSS) Certification, 3/2018
Education
Associate of Science: Nursing, 2001
Our Lady of the Lake College - Baton Rouge, Louisiana

Graduated with second highest G.P.A. in nursing class.

Bachelor of Science: Nursing Western Governors University - Salt Lake City, UT

Currently enrolled in RN to BSN program with an expected completion date of 12/2019.

Work History
Registered Nurse/Intensive Care Unit, 12/2017 to Current
North Oaks Medical Center Hammond, LA
  • Primary care, assessment and evaluation of critically ill patients with a variety of diagnoses including embolic and hemorrhagic strokes, respiratory diseases requiring mechanical ventilation, cardiac diseases requiring life sustaining equipment and drips, and endocrine disorders requiring frequent lab testing and drips.
  • Develop patient care plans, including assessments, evaluations and nursing diagnoses of critically ill patients.
  • Accurately document complex critical care assessments, treatments, vital signs, emergent and non-emergent procedures, and unit specific equipment.
  • Administer medications as ordered and document patient response.
  • Implement nursing and hospital protocols including Foley Removal Protocol, Critical Care Enteral Feeding Protocol, Femoral Sheath Removal Protocol, and Hypothermia Protocol.
  • Trained in use of warming and cooling blankets, radial and femoral arterial lines, femoral sheaths, central venous catheters, PCA and smart IV pumps, Impella heart pump, Intra-aortic balloon pump, Ekos device, PA/CVP monitoring, temporary transvenous pacemaker, and LIFEPAK 20 defibrillator/monitor.
Clinical Nurse Manager/Observation Unit, 09/2016 to 12/2017
North Oaks Medical Center Hammond, LA
  • Oversaw and managed multiple clinical and support staff on a 30 bed medical/telemetry observation unit while maintaining a high level of staff morale and professionalism.
  • Conducted entry and annual evaluations for nursing and support staff.
  • Rounded daily on all patients and family ensuring patient satisfaction and efficiency of nursing staff.
  • Collaborated with physicians and ancillary staff ensuring delivery of high quality patient care.
  • Created and maintained monthly schedule for nursing and support staff while ensuring safe nurse/patient ratios were maintained for high quality patient care.
  • Served as Facilitator of the Nursing Shared Governance Clinical Practice Council Falls Team to enforce current practices and implement improvements ensuring patient safety and reducing overall hospital fall rates.
  • Participated in Patient's First Team ensuring patient satisfaction throughout the North Oaks Health System.
Clinical Practice Facilitator, 07/2013 to 09/2016
North Oaks Medical Center Hammond, LA
  • Oversaw the on-boarding of new nurses through their orientation and three month entry period.
  • Mentor to new nurses starting their nursing career on two telemetry units and a busy observation unit.
  • Maintained all orientation paperwork and schedules.
  • Developed and taught documentation expectations for all preceptors throughout the hospital to create a uniform orientation from unit to unit.
  • Assisted with the transition from paper documentation to full electronic medical record documentation hospital wide.
  • Participated in on-going efforts to improve efficiency of documentation in the electronic medical record for bedside nursing staff.
  • Participated in on-going continued improvements to the electronic medical record.
  • Served as the Chairman of the Nursing Shared Governance Clinical Practice Council to ensure that reliable high quality and evidence-based nursing care standards are established, maintained, and updated with the latest best practice evidence.
  • Reported important practice, procedure, and policy related changes to staff at a monthly Charge Academy.
Charge Nurse/Telemetry Units, 11/2012 to 07/2013
North Oaks Medical Center Hammond, LA
  • Ensured high quality patient care delivery by multiple nurses with varying experience levels.
  • Interacted with physicians, nurses, and ancillary staff to ensure high quality care and positive patient experiences.
  • Responsible for adequate staffing based on experience level and patient acuity for on-coming shift.
  • Managed and assisted in patient emergencies.
Registered Nurse/Telemetry Unit, 01/2008 to 11/2012
North Oaks Medical Center Hammond, LA
  • Responsible for the primary care, assessment and evaluation of medical and cardiac patients.
  • Administered medications as ordered.
  • Educated on disease processes and prescribed medications.
  • Monitored patients on telemetry monitoring for rhythm changes.
  • Maintained high quality care for groups of 5-6 patients.
  • Effectively communicated with medical staff to ensure high quality patient care was provided.
Registered Nurse/Float Pool, 01/2005 to 01/2008
North Oaks Medical Center Hammond, LA
  • Provided high quality nursing care on critical care unit, intermediate care unit, telemetry unit, medical/surgical unit, emergency department, pediatric unit, intermediate care nursery, well baby nursery, and post-partum obstetrical unit.
  • Responsible for the assessment and management of a wide variety of patient populations.
  • Maintained the clinical and managerial daily responsibilities of the WOC department in the absence of the two full time WOC nurses during their maternity leave.
  • Assisted the nursing supervisors with patient flow and increased patient care needs in the months after Hurricane Katrina.
Registered Nurse/Medicine Unit, 01/2002 to 01/2005
North Oaks Medical Center Hammond, LA
  • Management of patient care on medicine units, adeptly handling all aspects of treatment from medication to wound care to monitoring for 6-7 patients per shift.
  • Primary care, assessment, and evaluation of medicine patients.
  • Communicated with physicians and multiple staff members to ensure high quality nursing care was provided.
  • Acted as charge nurse for 3 medicine units.
  • Trained and mentored new staff members into a bedside nursing role as well as existing staff into a charge nurse role.
Accomplishments
  • Awarded Nurse Excellence of the Month for May of 2009 and September of 2012 at North Oaks Medical Center.
  • Awarded Nurse Excellence of the Year for 2012 at North Oaks Medical Center.
  • Awarded Tangipahoa District Nurses Association "Top Nurses" honors in 2016.
Affiliations
  • American Nurses Association (ANA) Member
  • Louisiana State Nurses Association (LSNA) Member
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