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Education

California State Polytechnic University, Pomona  (December 2018)

Bachelor of Arts in Business Administration (Emphasis in Finance)

 

Skills

Languages: Spanish 

Leadership: Real Estate Association, Cal Poly Pomona Outreach Coordinator  
(September 2018-present)

Technical: Financial Reporting Expert, Financial Modeling, Variance Analysis, Accounts Payable/Receivable

Computer: Mastery of MS Office (Word, Excel, Outlook, and PowerPoint), Social Media Experience

Personal: Acute Attention to Detail, Excellent Verbal and Written Communication Skills, Superior Research Skills, Strong Analytical Ability, Ability to Manage Multiple Priorities with Appropriate Attention to Details, Strong Interpersonal Ability

Experience
Account Manager (Internship) / Wurrlyedu - Los Angeles, CA 10/2018 - Current
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Recognized leader in industry by managing more than 100 accounts and providing a high level of customer care.
Shift Manager / U.S. Polo Assn. Outlet - Ontario, CA 06/2017 - 12/2017
  • Opening and closing the store, managed cash drawers and cash pick-ups.   
  • Resolved questions and concerns in order to provide a better experience for the costumer. 
  • Provided product knowledge of apparel merchandise to increase sales.
  • Prearrange visually appealing and promotional displays in order to create more sales.
  • Boosted employee morale by delivering daily kick-off message to motivate staff and communicate specials
Logistics Clerk / Pacific Sales Kitchen & Home - Chino, CA 01/2016 - 01/2017
  • Extensive background in accounts payable record keeping accounts receivable and collection protocols.
  • Logged all receiving shipments into the warehouse computer system with a near-zero error rate for more than a year. 
Mentor/Tutor at Chino High School / Educational Talent Search - Pomona , CA 10/2013 - 12/2014
  • Prepared workshops on how to apply for colleges, financial literacy and financing college education, career interests and goal setting, leadership and life skills, time management and study skills.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Shift Manager / Panda Express - Upland, CA 12/2018 - Current
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as the creation of day-to-day work schedules and assignments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Helped employees operate productively and stay on task to meet business and customer needs.
Volunteer Work

Completed 180 hours at Dorothy A. Quesada Community Center (02/2011 - 03/2013)

Team Leader that helped organize events, cleaning up litter on a regular basis from neighborhood streets, local streams, highway shoulders, and other public places.


This resume is created in 7 minutes.
Interests
Date: , Yours obediently , (Saeed Ahmad Khan, CB.1-K/A, Near Masjid Al-Ghafoor, Garden Town, Multan Cantt. 0).
Professional Summary
  • Skilled in motivating and mentoring students of all ages and learning levels. 
  • An enthusiastic teacher dedicated to create an enjoyable, inviting and dynamic learning atmosphere. Implements traditional and innovative methods to motivate students to learn the English language. 
  •  A versatile teacher trained in everything from private tutoring for adult professionals to elementary school classroom instruction.
  • A patient and dedicated to work tirelessly to develop and promote interactive learning within a group environment. 
Skills
  • Fluent in English spoken.
  • Extensive English grammar knowledge.
  • Test methods knowledge.
  • Record-keeping expertise.
  • MS Office proficiency.
  • Self-Motivated Fast Learner.
  • Creative Lesson.
  • persuasive.
  • New Teaching Methods.
  • Adept Classroom Manager.
  • Classroom Management.
  • Positive Relationships.
  • Communication Skills.
  • Administration Policies.
  • Student Teaching Experience.
Work History
English Teacher, 05/2011 to 11/2015
Fauji Foundation Model School Multan, Punjab
  • Worked as a teacher at Fauji Foundation Model School Multan.
  • Hobbies: a) Book Reading: It gives us an in-depth knowledge of past and leads towards future, enlightens mind and soul of the reader.
  • I also seek knowledge from books on different topics.
  • b) Internet: A teacher must keep himself abreast of latest developments around him in the world as well as of his subject, teaching techniques and research, internet is the source which leads to achieve this object.
  • The Principal, , Multan.
  • Subject: Application for the post of Teacher For the subject of English.
  • Respected Sir, It is stated with great reverence and profound respect that I have come to know through reliable sources that some posts of teachers for the subject of English are lying vacant under your kind consideration.
  • Sir, I am a masters degree holder.
  • I have an experience of about 18 years of teaching in well reputed institutions as is mentioned in my CV attached along with the application.
  • I also have a diploma in IT office and Inpage software.
English Teacher, 08/2007 to 05/2011
Fauji Foundation Model School Renala Khurd(Okara), Pujab
  • Worked as a teacher at Fauji Foundation Model School Renala Khurd (Okara).
English Teacher, 02/1996 to 08/2005
Boys High School Pak-Arab Fertilizers Pvt(Ltd) Multan Multan, Punjab
Education
TEFL: Linguistics, Phonetics, Grammar, 2001
Allama Iqbal Open University - Islamabad, Islamabad Capital Territory, Pakistan
  • NAME. Saeed Ahmad Khan.
  • FATHER'S NAME. Bashir Khan.
  • Date of Birth 10-04-1966.
  • Nationality. Pakistan.
  • Religion. Islam.
  • Domicile. Multan (Punjab, Pakistan)
  • Sex. Male.
  • Martial Status. Single.
  • Postal Address. House# C.B,1-K/A, Near Masjid Al-Ghafoor, Garden Town, Multan Cantt. OBJECTIVE: "To play my role in character building of students, hence to contribute in nation building ." ACADEMIC QUALIFICATIONS: Sr # QUALIFICATION DETAILS School/College attended. Year Suject(s) 1 PGD AIO University Islamabad. 2 B.Ed BZU Multan. 1993 Teaching Eng & Urdu. 3 Masters Islamia University Bahawalpur. 1991 English Lang &Lit. 4 Graduation. GC Bosan Road Multan. 1988 Economics & Statistics. 5 Intermediate. G WHIDC Multan. 1985 Economics & Statistics. 6 Matriculation. BISE Multan. 1983 Phy. Chem. Bio. Maths.
Bachelor of Education: Teaching English and Urdu, 1993
Bahauddin Zakariya University - Multan, Punjab, Pakistan
Master of Arts: English Language and Literature, 1991
The Islamia University of Bahawalpur - Bahawalpur, Punjab, Pakistan
Bachelor of Arts: Economics, Statistics, 1988
Government College Bosan Road - Multan,Punjab, Pakistan
Associate of Arts: Economics, Statistics,, 1985
Govt. Willayat Hussain Islamia College - Multan, Punjab, Pakistan
Matriculation: Bio, Maths, Chem, Phy, 1983
Board of Intermediate & Secondary Education, Multan - Multan, Punjab, Pakistan
This resume is created in 7 minutes.
Summary
I have spent the last 14 years working at various levels of administration for the North Judson-San Pierre School System.  A major budget crisis led to a restructuring that eliminated the Middle School Principal position.  I was blessed to land a position with the North Newton School System as Principal of Lincoln Elementary school.  The continuation of my own education and growth in Administration, has me positioned for the next chapter of my career as a central office leader.  I obtained my Ed.S. in December of 2016, my Superintendent license shortly after, and I'm currently working on my PHD through Indiana State University.  My wife and I are looking for a new school and community to call our home.  My preference is to live where I work, as accessibility and responsiveness are important to my leadership style.  As the stability in my work history can attest, I am not looking for a stepping stone.  My career has been spent in rural communities.  I feel my experience and personality would be a great fit for the Adams Central school community.
Highlights
  • I am very adept at working collaboratively with stakeholder groups.
  • I consider myself to be both a servant leader and a shared leader.  I am available at all times for my students and teachers. I am a firm believer in fostering leadership skills with my staff.
  • I possess strong written and oral communication skills.
  • I believe the school is the social hub of small communities and they benefit greatly from good promoters.
  • I take time to ponder situations before coming to a decision.  
  • I believe strongly that relationships are the backbone of any successful educational endeavor.  Without trust, all of the knowledge in the world will not allow you to be a good student, a good teacher, or a good administrator.
  • I have worked closely with the special education department at all 3 levels.
  • Every student is capable of learning and advancing in appropriate curriculum.
Accomplishments
  • Our middle school staff put in a lot of work implementing a school wide intervention system to meet the demands of RTI.  Due to these efforts we were able to increase our school score by one full letter grade in a years time.  
  • I completed Indiana Principal Leadership Institute training as part of the initial cohort through Indiana State University.
  • I have spearheaded an after school tutoring program that was implemented second semester at Lincoln.  This approach, along with other instructional changes led to a 7 point improvement in ISTEP scores from 2015/2016 to 2016/2017.
  • As the Corporation Test Coordinator I have made improvements to ISTEP testing procedures and protocol.  
  • I have experience as an Advanced Ed school site visit team member for Accreditation.  
  • I'm a current member of ISU's 29th PHD Cohort.  
  • 5 year Principal Council member of JESSE Special Education Co-Op. 
  • Wrote a successful grant to obtain 5 thousand dollars to purchase non-fiction reading titles.  
Experience
Elementary Principal 07/2016 to Current North Newton Schools Morocco, IN I am in my second year as Principal at Lincoln Elementary School.  I am also the Corporation Test Coordinator.
Middle School Principal 08/2010 to Current North Judson-San Pierre Schools North Judson, IN I spent 6 years as the Middle School Principal.  The last two years I was also Co-Athletic Director for the corporation.  
High School Principal 08/2005 to 05/2010 North Judson-San Pierre Schools North Judson, IN I spent 5 years as the High School Principal.  During this time I served as Food Service Director, and worked closely with the long time Athletic Director/Transportation Director.
Elementary Assistant Principal 08/2003 to 05/2005 North Judson-San Pierre Schools North Judson, IN I spent two years as Elementary Assistant Principal in charge of discipline and attendance.
Elementary Teacher / Varsity Coach 08/1997 to 05/2003 Knox Community Schools Knox, IN I taught 3rd grade and elementary P.E. during 6 years with KCES.  I coached varsity baseball and golf as well as the J.V. basketball team.
Education
Educational Specialist Degree 2016 Indiana State University Terre Haute, IN, US
Master of Arts: Administration & Supervision 2005 Indiana State University Terre Haute, IN, US
Bachelor of Arts: Elementary Education 1997 Goshen College Goshen, IN, US
Affiliations
  • 15 year member of Indiana Association of School Principals
  • Long time Kiwanis member in North Judson
  • Coach and Board Member local Little League
  • Charter member of Starke County Youth Club Board
Licensing
Indiana Superintendent  License  P-12  Expires 1/5/2022
Indiana Principal License  All Schools Expires 6/2/2022
Indiana Elementary Teaching License 1-6 7/8 Non Expires 6/2/2022
Indiana Language Arts License 1-9 Expires 6/5/2022
Illinois Principal License Pk-12 Expires 6/30/2022
Illinois Superintendent License Pk-12 Pending Review
Professional Development
  • DOE Provided RISE Training
  • A Framework For Understanding Poverty w/ Dr. Ruby Payne
  • Indiana Principals Leadership Institute 
  • Therapeutic Crisis Intervention
  • Crisis Prevention Institute 
  • Licensed School Safety Specialist
  • Corporation Test Coordinator training with DOE & Pearson
  • Focus by Mike Schmoker, led book study for staff
  • Teaching With Love & Logic ​by Fay and Funk, led book study
  • In charge of new teacher orientation at NJSP
  • What Great Principal's Do Differently, Dr. Todd Whitaker
  • ​Drive by Daniel H. Pink
  • ​Finnish Lessons ​by Pasi Sahlberg​
  • Advance Ed school site team training
This resume is created in 7 minutes.
Summary
Bilingual Customer-focused Team Lead with a proven capacity to troubleshoot issues to ensure customer satisfaction. I'm well versed in customer support in high call volume environments. I'm committed to addressing customer and agents concerns with speed, accuracy and professionalism. My teaching background has helped me to be a more effective listener and communicator. I have a very strong work ethic which makes me reliable, trustworthy. My degree in Psychology helps me be a more effective leader for the agents that I support.
Skills
  • Fluently bilingual (French/English) as well as conversational Japanese
  • Effective listening
  • Excellent communication skills
  • Adaptive team player 
  • Skilled multi-tasker 
  • Strong problem solving ability
  • Conflict resolution proficiency
  • Strong organizational skills
  • Meticulous attention to detail
  • Exceptional telephone etiquette​
  • Microsoft Office
Experience
Customer Loyalty Team Lead 01/2015 to Current
Register.com a Web.com Company Hebron, NS

  • Effectively communicated with team members to maintain clearly defined expectations.
  • Facilitated information flow between customer service, account management operations, quality assurance and training departments to guarantee call centre objectives were met. 
  • Assisted with the development of the call centre's operations, quality and training processes. 
  • Excelled at product and leadership support to representatives and clients. 
  • Utilized proven deescalation techniques to retain clients.
  •  Supported Service Center policies, procedures and quality assurance measures.
  • As a hosting agent helped troubleshoot website problems as well as help customers to maintain their websites.
  • Effectively and efficiently resolved customers email issues. 
  • Updated and managed new and existing customer domain accounts.
  • Domain, Email, Hosting and new product support.
  • Resolved customer questions, issues and complaints.

English Teacher 04/2005 to 06/2014
Meihou Gakuen Ichinomiya, Aichi, Japan
  • Taught English to kindergarten aged children.
  • Created and encouraged child-based hands-on curriculum to promote student interest and receptive learning.
  • Designed lesson plans focused on age and level-appropriate material used to meet academic, intellectual and social needs of students.
  • Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.
English Teacher 05/2004 to 07/2014
Nambu Kominkan Ichinomiya, Aichi, Japan
  • Taught lessons encompassing a range of skill-building activities for speaking, writing, reading and listening pertaining to everyday life as well as travel.
  • Instructed students on grammatical English to reinforce and refresh their skills.
  • Encouraged students to speak and use newly acquired vocabulary.
English Teacher 04/2005 to 03/2009
La Porte English School Ichinomiya, Aichi, Japan
  • Created daily lesson plans for multi-level ESL classes.
  • Responsible for the development and progress of each class and individual student.
  • Prepared lessons for a wide range of students from one-on-one to very large groups.
  • Trained and mentored new teachers.
  • Planned and coordinated school events.
Head Teacher/ Public Elementary School Teacher 04/2003 to 03/2005
Eagle Wings Ichinomiya, Aichi, Japan
Head Teacher
  • Trained teachers on the teaching methods used at Eagle Wings.
  • Wrote and implemented new curriculum.
  • Planned and coordinated school events.
  • Prepared lessons for a wide range of students of differing ages and levels.
  • Provided on-going support and training to new teachers.

Elementary School Teacher

  • Taught grade 4 (2003-2004) and grade 6 (2004-2005) students in their own classroom.
  •  Managed classes of up to 40 students.
  • Wrote and implemented a new curriculum.
  • Responsible for the development and progress of each class. 
English Teacher 10/2002 to 03/2003
Op-net Iwata, Shizuoka,Japan
  • Prepared lessons and teaching students between the ages of 1 and 65 years of age.
  • Accommodated lessons depending on students levels.
  • Followed curriculum established by the school.
  • Attended and promoted school sponsored events. 
Insurance Sales Agent 12/2001 to 10/2002
Liberty Mutual Insurance of Canada Saint John, NB
  • Licensed insurance agent sold home, auto, personal property and fire policies.
  • Received new business inbound inquiries in a professional call center environment.
  • Prepared necessary paperwork to process insurance sales.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
Customer Care Representative 05/1999 to 12/2001
Irving Oil Ltd Saint John, NB
  • Worked in the marketing department receiving inbound inquiries from Quebec and Northern New-Brunswick for oil, service, account maintenance, sales and emergency service for propane and oil leaks, etc. 
  • Provided accurate and appropriate information in response to customer inquiries.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Developed effective relationships with all call center departments through clear communication.
  • Trained new staff on how to improve customer interactions through shadowing.
  • Resolved escalated issues on behalf of my team leader.
Telemarketer 04/1996 to 05/1999
Corporatel (member of CCL) Saint John, NB
Outbound:
  • Executed cold calls to customers on behalf of our clients.
  • Contacted new and existing customers to discuss how their needs could be met with specific products and services.
  • Recruited individuals for focus groups on behalf of our sister company Corporate Research Associates.

Inbound:

  • Responded to all customer inquiries in a timely manner.
  • Processed customer purchases via credit card. 
Education and Training
Bachelor of Arts: Psychology 1999 University of New Brunswick Saint John, NB, Canada
High School Diploma 1994 Ecole Secondaire De Clare Meteghan River, NS, Canada