Instructional Assistant resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Work History
Lead Pre-K Teacher, 07/2018 to 05/2020
Kiddie Academy Of Seattle Seattle, WA
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
  • Administered assessments to determine each student's specific educational and social needs
  • Observed and evaluated students' performance, behavior, social development and physical health
Nanny, 05/2017 to 04/2018
Sarah Jarvis Scottsdale, Arizona
  • Promoted language development skills through reading and storytelling
  • Safely transported children to and from school, medical appointments and extra-curricular activities
  • Worked with parents to develop and implement discipline programs to promote positive behavior
  • Helped develop family's schedule to maintain household order
  • Organized activities that enhanced children's physical, emotional and social well-being
  • Made healthy snacks and meals for 2 children
  • Established and maintained safe play environment for children
  • Communicated with parents about daily activities and behaviors
  • Engaged with children on individual basis to build positive relationships with them
Instructional Assistant, 07/2016 to 07/2017
Saint John XXIII Catholic School Scottsdale, Arizona
  • Supported 3 classroom teachers in implementing developmentally appropriate curriculum for groups of 75 first- graders
  • Promoted good behavior by using positive reinforcement method
  • Organized small groups of children while transitioning to and from outdoor play
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play
  • Assisted in preparing reports and paperwork for parent-teacher conferences
  • Identified warning signs of emotional or developmental problems and reported to parents
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas
  • Relieved classroom teachers during breaks
  • Maintained head count and attendance sheets
  • Reported on student progress, behavior and social skills to parents and teachers
  • Graded tests and papers and recorded grades for teaching staff
  • Communicated regularly with parents about daily activities and behaviors
  • Maintained child-friendly environment by allowing frequent access to outdoor activities
  • Completed training courses to keep up-to-date with new teaching methods and developments in education
  • Implemented reading and writing workshops to increase student literacy and support school reading programs
  • Developed program to work with students and increase interest in higher learning
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects
Teacher, 09/2014 to 10/2016
New Covenant Lutheran Preschool and Kindergarten Scottsdale, Arizona
  • Planned and led activities to develop students' physical, emotional and social growth
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition
  • Tailored lesson plans for students with emotional and cognitive disabilities
  • Taught average of 15 students per class
  • Led reading and arts and crafts lessons
  • Identified warning signs of emotional or developmental problems and reported to parents
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces
  • Maintained head count and attendance sheets
  • Reported on student progress, behavior and social skills to parents
Nanny, 09/2013 to 09/2014
Cara Larson Scottsdale, Arizona
  • Communicated with parents about daily activities and behaviors
  • Helped children complete homework assignments and school projects
  • Promoted language development skills through reading and storytelling
  • Safely transported children to and from school, medical appointments and extra-curricular activities
  • Helped develop family's schedule to maintain household order
  • Engaged in after-school activities including sport practice and homework
  • Organized activities that enhanced children's physical, emotional and social well-being
  • Made healthy snacks and meals for 2 children
  • Worked with parents to develop and implement discipline programs to promote positive behavior
Child Life Volunteer, 08/2010 to 07/2012
Phoenix Childrens Hospital Phoenix, Arizona
  • Communicated regularly with parents about daily activities and behaviors
  • Offered parents detailed daily reports that outlined their child's day
  • Promoted language development skills through reading and storytelling
  • Created lesson plans for child care playroom
  • Went bedside with patients who could not come to hospital playroom
  • Made sure families and patients were as comfortable during their stay
Professional Summary

Educated childcare professional with more than ten years experience working with children and families in a school and home setting. Creative and enthusiastic with experience in behavioral issues and special needs. Passionate about early childhood education; adore working with preschool and kindergarten age but have extensive experience from infant to sixteen. Takes initiative in creating child friendly activities. Maintains an organized schedule with little parental guidance.

Skills
  • Enthusiastic teacher who has earned trust and respect from students, colleagues, and administration
  • Excellent classroom management
  • Interactive teaching/learning
  • Creative lesson planning
  • Life-long learner
  • Self-sufficient
  • Positive attitude
  • Dependable
  • Flexible
  • Motivating Students
  • Organization
  • Creativity
Education
Early Childhood Education North Seattle College - Seattle, Wa

Currently finishing my BA in Early Childhood Education

High School Diploma: 2012
Notre Dame Preparatory - Scottsdale, Arizona
Associate of Applied Science: Early Learning and Childhood Development, 2018
Rio Salado Community College - Tempe, Arizona
  • Child and Family Professional Development Certificate
  • Infant and Toddler Development Certificate
  • Recipient of First Things First Scholarship
  • Coursework in Health and Safety for Children
  • Coursework in Early Childhood Education
  • Honors Society
EMT Training : Emergency Medicine- EMT, 2017
EMS University - Tempe

Clinicals at Banner Dessert

Certifications
  • Child and Family Professional Development Certificate 
  • Infant and Toddler Development Certificate 
  • PBC/Finger Print Clearance Card
  • CPR/AED and First Aid Certified
  • Child Care Basic Training 
  • International Nanny Association Certification
  • HIV Training
  • EMT Training
  • Called to Protect Training
  • DIBELS Training
This resume is created in 7 minutes.
Professional Summary
Knowledgeable, enthusiastic, and passionate teaching professional seeking an elementary physical education teaching position
Qualifications
  • Effective communication skills
  • Excellent classroom management
  • Innovative lesson planning
  • Attentive
  • Personable
  • Motivating
Experience
Skokie School District 69 August 2017 to Current Physical Education Teacher
Skokie, IL
Plan, instruct, and engage students in physical education and health lessons. Assess progress, adjust lessons, and provide feedback to improve success. Manage class procedures and student behavior to ensure a safe and optimal learning environment. Attentive to the physical, emotional, academic, and social needs of each student.
Glenbrook High Schools District 225 June 2017 to June 2017 Summer School Teacher
Glenview, IL
Taught Physical and Nutritional Fitness, covering concepts of lifetime fitness, nutrition, and wellness. Prepared lessons, assignments, and assessments. Led a variety of aerobic, muscular strength, endurance, flexibility, and nutrition activities.
Glenbrook High Schools District 225 August 2016 to August 2017 Special Education Instructional Assistant
Glenview, IL
Assisted special education teachers and students with individual and small group instruction and evaluation. Supervised students. Managed behavior. Fostered a positive, productive, and encouraging environment.
Glenview School District 34 January 2015 to August 2016 Special Education Associate
Glenview, IL
Implemented the curriculum and provided appropriate learning and behavior management techniques for students with learning disabilities, emotional and behavioral disorders, and autism. Created daily schedules. Supervised and assisted students during lunch, fine arts, and physical education. Responsible for proctoring, grading, and entering scores of weekly curriculum-based measurement tests.
Education
University of Illinois at Urbana-Champaign 2012 Bachelor of Science, Honors: Kinesiology Champaign, IL Student-taught P.E. and health classes at Stevenson High School (Lincolnshire, IL - District 125) and Sheridan Elementary School (Lake Forest, IL - District 67)
Certifications
Professional Educator License (PEL) - Physical Education (K-12) and Health Education (9-12)
This resume is created in 7 minutes.
Summary
Looking for a position as a Clinical Operations Coordinator. Proactive and reliable, with a meticulously detail-oriented and organized nature. Proficient knowledge and work ethics in the Laboratory Field.
Experience
Phlebotomy Instructor 08/2017 to Current
Lee College Baytown, TX
Phlebotomist (PRN) 09/2016 to Current
Memorial Hermann SE Hospital
  • Duties include, Processing, Data entry, and drawing patients.
Lead Diagnostic Laboratory Technician 05/2014 to Current
Memorial Hermann Diagnostic Laboratories
  • Duties include,.
  • Collecting blood and urine specimens using venous and micro techniques on patients starting from infants to geriatrics.
  • Verified specimen collection information in laboratory information system.
  • Performed bleeding time procedures.
  • Communicate with patients and staff to provide information regarding status of orders.
  • Follow established policies and procedures
Phlebotomy Intern/Clinicals 02/2014 to 03/2014
St. Joseph Medical Center
Nurses Assistant 12/2008 to 12/2012
DISD DAYTON, TX

Dispensing medication, lice checks, vision and hearing testing, assisting head nurse.

Cashier 11/2005 to 03/2008
Walmart Crosby, Texas
  • Duties included, Front Line Cashier, also trained to work as cashier in different areas of the store.
Bilingual Instructional Assistant 09/2004 to 12/2008
DISD DAYTON, TX Duties included, Spanish Translation, answering phones, faxing, registering students, teaching.
File Clerk 10/2002 to 03/2004
East Harris County Orthopedic Associates, P.A Houston, Texas
  • heavy filing, front office, answering phones and scheduling appointments.
Education and Training
PHLEBOTOMY 2014 LEE COLLEGE

PHLEBOTOMY (ASCP CERTIFIED)

Associate of Natural Science Degree 2013 Lee College
High School Diploma 2002 Dayton High School Dayton, Tx.
Skills

 -Bilingual -CPR & First Aid certification -Excellent verbal and written communication skills. Confident and a rational ability to work independently. Fabulous organizational and interpersonal skills. Exceptional ability to work with a diversity of population. Work as a team player, cooperates well with other employees in every job.
This resume is created in 7 minutes.
Professional Summary
Seeking a position within your company to utilize extensive customer service skills, as well as contribute positively to the company image.
Certifications
  • CPR/First Aid Certified
  • Phlebotomist Certification 
  • Medical Assistant Certification
  • National State License 
  • California State License 
Work History
Phlebotomist Technician, 09/2005 to 01/2012
Riverside Medical Clinic Riverside, CA
  • Performed venipuncture and processed patient specimens for analysis or other medical purposes.
  • Effectively processed the specimens in order to correctly identify patient findings.
  • Logging, filing and properly identifying daily patient records in order to successfully categorize patient analysis.
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
  • Created worksheets and logged samples correctly into the computerized tracking system.
Instructional Assistant, 05/2001 to 06/2004
Riverside Unified School District Riverside, CA
  • Assisted students with educational skills, including basic reading and writing proficiency.
  • Facilitated daily socialization sessions in order to effectively assimilate students within a social setting.
  • Handled daily, weekly and monthly student files in order to properly uphold district standards.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Promoted good behavior by using the positive reinforcement method.
  • Communicated regularly with parents about daily activities and behaviors.
  • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Medical Assistant, 02/1991 to 08/1994
Riverside Community Hospital Riverside, CA
  • Assisted respective physicians with their daily patient examinations.
  • General front office administration, including logging of patient records and the scheduling of patient appointments.
  • Administered patient vitals, including blood pressure, pulse, height and weight as well as obtaining the nature of the patients visit.
  • Prepared rooms for minor surgeries and assisted doctors and nurses.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
High School Diploma: Central High School - Los Angeles, CA

Medical Assistant Certification: Long Beach Technical School - Long Beach, CA


Phlebotomist Technician Certification: Wagner Training Institution - Redlands, CA
This resume is created in 7 minutes.
Objective

To obtain a firefighter position that leverages my work ethic, experience, physical abilities, and education.

Professional Experience
Firefighter Nov 2016 to Current
Arcata Fire District Arcata, CA
  • Work a 48/96 hour shift schedule and respond to on-call situations as needed.
  • Answer emergency situations quickly, assess conditions, and act appropriately to contain fires, assist victims, and prevent escalation.
  • Collateral Duties: ​Media/Website management - Internship Program Management
Emergency Medical Technician Mar 2016 to Dec 2016
American Medical Response Contra Costa County, CA
  • Provide life support services during medical emergencies on scene and en route to the hospital.
  • Operate and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
Firefighter Apr 2015 to Nov 2015
El Medio Fire Department Oroville, CA
  • Same responsibilities listed under Firefighter for Arcata FPD
Instructional Assistant (Special Ed.) Jun 2011 to Jul 2014
Contra Costa County Office of Education Brentwood, CA
  • Extensive training in behavioral/medical emergencies with the adult special needs population.
  • Supervised groups of up to 25 young special needs adults from 16 to 22 years of age. 
Education
Firefighter 1 Academy (29.5 units) 2015 Butte College Butte, CA, US

Ranked number 1 overall with a score of 96.86%

Served as a Company Officer during the 2nd trimester

Achieved the following awards:

  • Top EMT
  • Top Academic
  • Most Outstanding Cadet
  • Recognition of Commitment: No absences, no test remediation, no memos​
Associate of Arts, Social Science and Behavioral Science Degree (60 Total Units) 2014 Los Medanos College Pittsburg, CA, US
Certifications/CSFM Courses
  • Firefighter 1
  • Driver Operator 1A 
  • Auto Extrication
  • HAZMAT-FRO
  • CALFIRE 179 hour basic firefighter
  • RIC Operations
  • ICS I-100 and I-200
  • Nozzle Forward
  • EMT-B
  • Rescue Systems 1/LARRO
  • Fire Control 3B
  • S-190 & Wildland FF Safety
  • Firefighter Survival
  • Confined Space Rescue Awareness
  • ​Swift Water Rescue Awareness
This resume is created in 7 minutes.
Professional Summary
Exceptionally efficient secretary seeking a position in an established company as Wonderful Citrus, where 12 years of office experience, expert clerical skills and high level of computer proficiency can be put to use improving resource management and facilitating organization.
Skills
  • Payroll administration experience
  • Developing office systems
  • Ten-key operator
  • Collaborative team member
  • Multitasking
  • Excellent verbal and written communication skills
  • Project management
  • Bilingual (English/Spanish)
  • Developing office systems
  • Exceptional Microsoft Excel skills
  • Ability to interact with people at all levels
  • Analyze payroll reports
Work History
Bakersfield City School District School Secretary | Bakersfield, CA | August 2014 - April 2017
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information, for an elementary school with 750 students.
  • Designed electronic file systems and maintained electronic and paper files.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Supplied key cards and building access to employees and visitors.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organize files, develop spreadsheets, fax reports and scan documents.
  • Translate memos and reminders.
  • Work quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Accurately process data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Managed payroll and time and attendance systems for 60 employees.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
Bakersfield City School District Clerk VII | Bakersfield, CA | July 2012 - August 2014
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Developed and created a more effective filing system to accelerate paperwork processing.
  • Verified that information in the computer system was up-to-date and accurate.
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created weekly and monthly reports and presentations.
Buttonwillow Union School District Instructional Assistant | Buttonwillow, CA | August 2007 - July 2012
  • Helped prepare daily lesson plans for activities and lessons.
  • Encouraged students to be understanding of and helpful to others.
  • Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
  • Physically and verbally interacted with students throughout the day to keep them engaged.
  • Served as interpreter for Spanish speaking parents at IEP meetings.
  • Translated IEP, speech and psychologist reports in a timely manner.
  • Communicated effectively with educators from various grade levels.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Promoted language development skills through reading and storytelling.
  • Applied the positive reinforcement method to redirect negative behaviors.
Buttonwillow Union School District School Secretary | Buttonwillow, California | March 2005 - August 2007
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Planned meetings and prepared conference rooms.
  • Kept records of staff absences.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Supplied key cards and building access to employees and visitors.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Education
High School Diploma Wasco Union High School Wasco, California | 2000
This resume is created in 7 minutes.
Summary
Talented early childhood special education professional with diverse experience in planning and implementing various activities for promoting physical, social, emotional and intellectual growth of children.
Skills
  • CA Early Childhood Special Education Teaching Credential Level II
  • IEP and ISFP development and implementation 
  • Hands-On learning instructional methods
  • Infant, toddler and preschool developmental curricula
  • Positive behavior management techniques
  • Working proficiency in American Sign Language 
  • Parenting skills educator
  • Cultivating relationships and collaboration with parents
Experience
09/2007 to 06/2011
EARLY CHILDHOOD SPECIAL EDUCATION TEACHER San Diego Unified School District San Diego , CA
  • Taught a preschool class of 8-9 students with developmental and/or physical disabilities.
  • Created and implemented a curriculum aligned to the CA preschool standards.
  • Applied various teaching methodologies and strategies (TEACCH, ABA, Social Stories, Integrated Play Groups) to fit the needs of the individual student.
  • Conducted academic assessments to monitor student's progress and prepare students for a transition to Kindergarten.
  • Created and implemented IEPs.
  • Collaborated with service providers to develop an inclusive therapy model in the classroom.
  • Conducted home visits with students and their families to offer support and train parents in areas of need.
  • Developed various types of parent communication strategies (newsletters, daily notes, parent surveys) to increase parent involvement in the preschool class.
09/2005 to 07/2007
PRESCHOOL ASD TEACHER - INTEGRATED CLASSROOM Poway Unified School District Poway , CA
  • Launched an integrated preschool program consisting of 9 students with autism and 9 general education students.
  • Combined SCERTS (Social Communication, Emotional Regulation and Transactional Support) model and the Creative Curriculum to develop a classroom that fostered the development of play and social skills in a structured environment.
  • Trained and managed a staff of 5 paraprofessionals.
  • Performed student assessments.
  • Created IEPs and led IEP meetings.
  • Conducted home visits with students and their families.
  • Served as a master teacher for student intern from San Diego State University.
07/2005 to 08/2005
INFANT/TODDLER PROGRAM - STUDENT TEACHER San Diego Unified School District San Diego, CA
  • Participated in conducting home visits to children with special needs and their families.
  • Assisted classroom teacher in assessment, IFSP development and providing direct service to children and families from various cultural and linguistic backgrounds.
  • Taught toddler class using developmentally appropriate activities that incorporated family requested goals and outcomes for each child.
01/2005 to 05/2005
PRESCHOOL SPECIAL EDUCATION Pomerado Elementary, Poway Unified School District STUDENT TEACHER Poway, CA
  • Led a reverse mainstream preschool class with children with developmental and physical disabilities.
  • Designed and implemented lesson plans which embedded individual goals and objectives.
  • Assisted classroom teacher with parent-teacher conferences and assessments.
05/2017 to 02/2005
INFANT/TODDLER SPECIAL EDUCATION PROGRAM - STUDENT TEACHER San Diego Unified School District San Diego, CA
  • Participated in conducting home visits to children with special needs and their families.
  • Assisted classroom teacher in assessment and IFSP development.
  • provided direct service to children and families from various cultural and linguistic backgrounds.
  • Taught toddler class using developmentally appropriate activities that incorporated family requested goals and outcomes for each child. 
12/2002 to 12/2003
INSTRUCTIONAL ASSISTANT The Institute for Effective Education, Children's Workshop San Diego, CA
  • Instructed students age 4-11 with autism using methods such as Applied Behavioral Analysis and Discrete Trial.
  • Collected, recorded and evaluated ongoing data from each student's instructional program.
12/2002 to 01/2005
SPECIAL EDUCATION TEACHER-NON PUBLIC SCHOOL The Institute for Effective Education, Children's Workshop San Diego, CA
  • Taught children with autism ages 4-11  in a non public school setting using the principles of Applied Behavior Analysis.
  • Conducted developmental assessments.Constructed and implemented IEP's and Behavioral Intervention Programs.
  • Supervised and trained instructional assistants on the implementation of each child's educational program.
  • Collected, recorded and evaluated ongoing data from each student's instructional program.
10/2001 to 06/2002
SPEECH AND LANGUAGE SERVICE PROVIDER Total Education Solutions Pasadena, CA
  • Provided speech and language services to children K-12 in charter school and home school settings.
  • Implemented student goals and objectives.
  • Coordinated IEPs with other services being provided to the student.
08/1998 to 05/2001
INCLUSION ASSISTANT CHIME institute for Children with Special Needs. Collage of Education, California State University Northridge, CA
  • Developed and implemented strategies that supported the engagement of children with special needs in typical preschool and kindergarten classrooms.
  • Modified and adapted activities from High-Scope and Creative Curriculum to facilitate children's growth, development and achievement of IEP objectives.
08/2011 to Current
SELF-EMPLOYED ONLINE MERCHANT Happy Little Bookstore Corona , CA
  • Own and operate an e-commerce business specializing in children's literature.
  • Source, organize, sell and ship inventory through Amazon fulfillment program.
  • Answer customers' questions and address problems and complaints.
  • Process shipments and maintain organized stock. 
Education and Training
San Diego State University San Diego, CA; Education Specialist Instruction Credential Level II Aug 2006
California State University Northridge Northridge, CA: Bachelor of Arts in Communication Disorders- May 2001
This resume is created in 7 minutes.
Summary
To work from my home office continuing my administrative career. With more than twenty years of office management/ bookkeeping, human resources, and customer service experience, my goal is to make a long-term commitment with a well established company which offers benefits.
Skills
Sage Accounting, Hagen Time Management/Payroll/HR, MS Word & Excel, Lotus Notes, MS Outlook, Gmail; Also experienced in Quickbooks.
Work History
Office Manager, 06/2013 to Current
Re-Builders, Inc Myrtle Beach, SC
Customer Service Advocate, 01/2013 to 06/2013
Blue Cross Blue Shield of SC Myrtle Beach, SC
  • Assisted health providers and beneficiaries of government health benefits via telephone in a call center environment.
  • Also performed claims processing, reprocessing and adjustments.
Instructional Assistant, 08/2010 to 06/2011
New Century International Elementary Fayetteville, NC
  • Assisted kindergarten teacher with student instruction.
  • Responsible for parental communications, grading, and served on a teachers' committee.
  • Assisted with individual behavioral issues.
Office Manager, 11/2006 to 09/2008
Bethany Christian Services Myrtle Beach, SC
  • Processed incoming daily monetary donations and deposits, solicited both monetary and material donations and assisted in devising strategies to do so.
  • Coordinated volunteers as needed.
  • Received pregnancy counseling calls for Regional Director and updated Relationship Database, provided phone counseling in absence of social worker.
  • Served as Advisory Board Liaison as well as Fundraising Event Coordinator Assistant.
Outside Sales Executive, 01/2002 to 01/2006
DSL Marketing Myrtle Beach, SC
  • Acquired new customers and maintained current ones.
  • Conducted presentations of advertising plans.
  • Represented company at the city's Chamber of Commerce.
  • Generated proposal and call reports using Peachtree, Word and Excel, working closely with all departments on creative drafts, paper choice, advertising media, customer deadlines, as well as collections on overdue accounts.
  • Resolved customer service issues.
  • Trained interns and assisted in conducting interviews.
  • Completed company courses in direct mail marketing, commercial printing and sales.
Office & Personnel Manager/Bookkeeper, 10/1995 to 01/2002
DSL Marketing Myrtle Beach, SC
  • Accounts payable & receivable for $4 million/year sales.
  • Reconciliation for three bank accounts.
  • Billing & collections management using Peachtree Accounting.
  • Assisted in implementation of $15K Hagen company-wide management software.
  • Responsible for daily bank deposits.
  • Generated daily financial reports.
  • Managed all human resources issues, including employee health insurance, company liability insurance, payroll processing, interviewing & hiring, and creating employee manual.
  • Administrative Assistant to owner.
Education
High School Diploma: 1990
East Carolina University University of NC Pembroke South View High School - Greenville Pembroke Fayetteville, NC