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Skillful Lead Preschool Teacher resume

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Professional Summary

Experienced customer service associate professional with strong leadership and relationship-building skills.


Skilled customer service associate with experience in the wawa industry.


Experienced server with over 3 years of experience in Chilis inc. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Conflict resolution
  • Staff development
  • Client assessment and analysis
  • Self-motivated
  • Strong verbal communication
  • Powerful negotiator
  • Extremely organized
  • Team leadership
Work History
SERVER, 04/2017 to Current
 Chili's Grill & Bar – Cincinnati, OH
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Successfully acquired an average of some new customers per month, generating growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Sales Consultant, 11/2018 to 01/2019
 Signet jewelers – Cincinnati, OH
Lead Barista, 03/2017 to 07/2017
 Scrumbles cafe – Montgomery, OH
  • Made and served multiple café beverages per day with speed, quality and consistency.
  • Memorized recipes for multiple specialty coffee beverages and seasonal offerings.
  • Prioritized drink requests while managing interruptions.
  • Accurately took to-go and special orders via phone.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Educated coworkers and customers about new products.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Served individually made coffee drinks to over multiple customers daily.
  • Memorized ingredients and recipes for multiple specialty drinks.
Barista, 08/2018 to 12/2018
 Starbucks Corp – Cincinnati, OH
  • Made and served numerous café beverages per day with speed, quality and consistency.
  • Complied with standards for merchandising, stocking and storing product.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Served individually made coffee drinks to over numerous  customers daily.
  • Memorized ingredients and recipes for numerous specialty drinks.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
Customer Service Associate and Shift Leader, 06/2014 to 02/2017
 Wawa Inc. – Egg Harbor City, New Jersey
  • Trained multiple employees in multiple months.
  • Memorized ingredients and recipes for multiple specialty drinks.
  • Served individually made coffee drinks to over multiple customers daily.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Achieved sales goals and service performance requirements of $amount through new customer sales.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Managed customer relations and customer service through daily communication and interaction.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
Food Runner , 09/2016 to 11/2016
 Chickies and Petes – Egg Harbor Township, New Jersey
 My responsibility as a food runner was to check and make sure all the food was properly prepared and carry out as many dishes as I was capable of to the server and the tables if needed while providing great customer service.
Assistant teacher, 03/2017 to 11/2017
 Rainbow Child Care Center – West Chester , OH
  • Maintained safety and security of all youth under care.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Created new lesson plans based on course objectives.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Planned, implemented, monitored and assessed classroom instructional program.
Education
High School Diploma: 2016
 Cedar Creek High School - Egg Harbor City, New Jersey

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Job-winning Lead Preschool Teacher resume

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Summary
To obtain a part-time position with a company where I can continue my education while implementing hard work, positive communication, and great work ethics to become part of a working team.
Experience
Teacher assistant
 Woodland Elementary School
  • AP Biology/ English: I took these classes to challenge myself and better my education.
  • Spanish II: This second language is so helpful for communicating with others.
Waitress
Puyallup, Washington Stafford Suites/ May 2012 to Jun 2014

Coordinate food orders, assist elderly residents with daily tasks, while implementing multi-tasking, active listening, and comprehensive patient personal car

  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Waitress
Puyallup, Washington Olive Garden / Jan 2014 to Jan 2017
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Prepared salads and appetizers to back up kitchen staff
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers
  • Calculated charges, issued table checks and collected payments from customers
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests
Waitress
 Mama Stortinis Feb 2018 to Feb 2019
  • Coordinate food orders, assist elderly residents with daily tasks, clean and set tables
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
Barista
Puyallup, Washington Gravity Coffee/ Mar 2018 to Mar 2019
  • Memorized official and off-menu preparations to serve all customer beverage desires
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue
  • Prepared drinks each shift with high accuracy and consistently strong customer satisfaction
  • Listened to customer desires and needs to recommend optimal products
  • Addressed and resolved customer concerns by to maintain brand loyalty
Preschool Teacher Assistance
Puyallup, Washington Rocking H / May 2019 to Jun 2019
  • Assist full-time preschool teacher in all areas for the last two weeks of school
  • Provide strong collaborative skills to work with faculty to enhance existing curriculum
  • Assisted in teaching and caring for students varying in ages 4-6
Skills
  • AP, English, Spanish II, Elementary Education Undergraduate (Class of Fall 2019)
  • Problem-solving skills
  • Quick Learner
  • Exceptional communication skills
  • Time Management
  • Technical Skills
  • Strong desire to learn
Education and Training

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Experienced Lead Preschool Teacher resume

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Summary

5 years trained barista with extensive experience in artisanal coffee

Skills
  • Personable
  • Active
  • Communicative
  • Expressive
  • Passionate
  • Bilingual (Spanish)
  • Barista trained
Experience
Pre School Teacher 10/2017 to 09/2018 Sunshine Academy Brookline, MA
  • Provided a safe and stimulating environment that encourages children to explore their interests in order develop a sense of self.
  • Prepared monthly curriculums that help support children's emotional, social, and cognitive development.
  • Observed and documented children's behavioral development and accomplishments through daily reports
  • Maintained positive relationships with parents and conducted parent teacher conferences to review reports
Barista 09/2017 to 10/2019 Barrington Coffee Boston, MA
I use my experience as a barista attained at the parent company to provide customer service in a bustling part of the city. I am familiar with our coffee roasting process and help explain and navigate our customers through the menu. I have also gained experience with state of the art machines, such as the steampunk and synesso machine.
Lead Barista 08/2012 to 09/2017 Lenox Coffee Lenox, MA
Lenox Coffee is small family business owned by Barrington Coffee; a company that sources and roasts some of the finest coffees in Western Massachusetts. I've had the privilege of working first hand with the owners of the company and been trained to make all espresso based drinks, prepare teas, and perfect my latte art. I have trained baristas and all incoming staff. I was a key holder and am familiar with opening and closing procedures of the register and establishment on my own. 
Education and Training
Bachelor of Arts: Sociology 2020 University of Massachusetts Amherst, MA
Associate of Arts: Fine Arts 2017 Berkshire Community College Pittsfield, MA, U.S
Acting 2013 New York Film Academy New York CIty
Associations
Shakespeare and Company
Riggs Theatre 37

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