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Summary

Is a growth-oriented individual with success in leading talent to complete tasks and assignments on time and within budget. Cultivates staff into natural leaders, skilled in conflict resolution and task assignment. Adaptive management style allows for management dynamics in change-oriented environments, leveraging assets to focus on growth and overhead reduction. Organized, diligent, and with excellent oral, interpersonal, and written communication skills to effectively manage staff and ensure efficient operations.

Highlights
  • Decisive leader
  • Resource allocation / Budgeting
  • Conflict resolution skills
  • Business analysis
  • Recruiting
  • Persuasive
  • Team building​
  • Procedure development
  • Regulatory compliance
  • Complex problem solving
Experience
Founder/Operations Officer 11/2018 Dot Matrix Media Alpharetta, GA
  • Screened resumes, qualified eligible applicants and coordinated phone or in-person interviews.
  • Identified and solved complex problems impacting operations management and business direction.
  • Routed agreements, contracts and invoices through the signature process.
  • Verified documents and associated records to catch and resolve discrepancies.
Life Coach 06/2017 to 10/2018 Private Consultant Orlando, FL
  • Helped clients set weekly goals and plan how to accomplish objectives.
  • Promoted useful resources to facilitate coaching goals.
  • Provided feedback on individual actions, behaviors and verbal responses.
  • Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.


Business Strategist / Marketing 08/2014 to 06/2017 Used Auto Imports of Florida Orlando, Florida
  • Reduced and controlled expenses by improving resource allocation.
  • Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.  
  • Planned and negotiated marketing strategies, including TV, radio, print and digital.
  • Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
  • Trained others in negotiation and time management.
​​
  • .Implemented new strategies for selling programs, marketing, and sales initiatives to increase sales and bring financial stability.
  • .Implemented new strategies for selling programs, marketing, and sales initiatives to increase sales and bring financial stability.
IT Consultant 11/2007 to 08/2014 Private Consultant Orlando, FL
  • Coordinated international virtual projects and oversaw the outsourcing of scripting, 3d modeling, graphic art, and animation.
  • Designed and secured networks for consumer and commercial channels, including network installation, WiFi extension, and Firewall setup.
  • Supervised project staff, suppliers, and subcontractors providing services as needed
Chief Operating Officer 06/2004 to 11/2007 BFT R.E.I.C. Des Moines, IA
  • Controlled and maintained real-estate owned and operated by the LLC and was Responsible for approving of accounts and spending
  • Provided reports to shareholders
  • Ensured the wishes of the shareholders were carried out in every aspect of the business
Certifications
Six Sigma Green Belt, certified by the Management and Strategy Institute (MSI) 
 
Design for Six Sigma, certified by the Management and Strategy Institute (MSI) 
 Lean Six Sigma - White Belt, certified by the Management and Strategy Institute (MSI) 
Leadership Skills in Business, certified by ALLISON
 
IS-240.B: Leadership and Influence, certified by FEMA

IS-00018.6 FEMA EEO Employee Course 2016 by FEMA

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Professional Summary
Professional artist with 5+ years in fast-paced food service industry and other customer service environments. Works well under pressure and in a team-based environment or as individual. Self-motivated with exceptional communication and computer capabilities. Also works well with individual clients through disability services as a life mentor. 
Skills
  • Cash handling expertise 
  • ​Trusted key holder
  • Creative problem solver
  • Exceptional communication skills and customer service experience
  • Proficient in Microsoft office, Adobe Photoshop, and Final Cut Pro. 
  • 3D Modeling and Printing: E-Z Form, Autodesk Sketch, and Meshmixer. 
  • Art history 
  • Food regulation compliance
  • Logging temperatures of food items
  • Traditional art skills: printmaking (waterless lithography, linocut, screenprinting), digital, drawing and painting
  • Theater skills: Stagecraft (set design, flat and platform construction), costume design (fiber construction, running industrial sewing machines, sergers, hand stitching, hemming, pattern making 
Work History
Attendant , 05/2016 to Current
Sparky Mart Fort Wayne, Indiana
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk, displays, gas pumps, and parking lot.
  • Welcomed customers into the store and helped them locate items. 
Sandwich Artist, 05/2012 to 08/2016
Subway Decatur, Indiana
  • Assembled food orders while maintaining appropriate portion control.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Seasonal position while student; trainer. 
Attractions Cast Member, 08/2015 to 01/2016
Walt Disney Company Orlando, Florida
  • Working in the Magic Kingdom theme park at Enchanted Tales with Belle.
  • Loading and unloading Guests from the attraction.
  • Operating sophisticated ride systems.
  • Memorizing and delivering lengthy narrations on a microphone to large groups.
  • Handling the evacuation of an attraction when necessary.
  • Monitoring Guest flow and providing a safe Guest experience.
  • Assisting with audience control, including during parades.
  • Cleaning areas surrounding attractions.
  • Working with FASTPASS ®, the ticketing distribution system that confirms attraction ride times.
  • Standing for extended periods; and working outdoors.
Student Athletic Worker, 01/2014 to 05/2016
University Of Minnesota Morris Morris, Minnesota
  • Executed customer transactions, including deposits, withdrawals, money orders and checks for sporting events.
  • Filed paperwork and transactions before/after events. 
  • Greet and directed guests as they entered the venue. 
Life Coach, 01/2014 to 05/2015
Lifeworks Morris, Minnesota
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Worked on daily goals and valuable skills. 
  • Responded appropriately to the physical, emotional and developmental needs of patients.
Education
Bachelor of Arts: Studio Art, 2017
University Of Minnesota Morris - Morris, Minnestoa
  • 3.89 GPA.
  • Graduated with high honors. 
  • Focus on fibers, performance art and digital drawing. 
  • Courses included with studio arts focus Principles of Art, Basic Studio and Design, Renaissance to Modern Art, Baroque Art, Photographic and Digital, Film Studies, 3D Printing, Life Drawing, Advanced Drawing, Fibers as Form, Printmaking, Fundamentals of Theater, Stagecraft, Performance Art I.S.
  • Assistant Costume Designer for four productions  James and the Giant Peach (2017), A Midsummer Night's Dream ​(2016), ​Pinocchio​ (2016), ​Twelfth Night ​(2014). 
  • Liberal Arts College. 

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Professional Summary
Young and accomplished professional with career history marked by successes in reducing costs, streamlining procedures and generating new revenue streams. Remarkable abilities in developing innovative business strategies and improving administration processes.
Skills
  • Proficient MS Office knowledge
  • Fluent in English & Farsi
  • Business analysis professional
  • Client Relations Expert
  • Product Marketing Specialist
  • Creative problem solver
Education
Bachelor of Arts: Business Management 2013 California State University - Fullerton
Work History
English Teacher 02/2017 to Current
Iran Mehr Language Institution Tehran
  • Educated 20+ students in the basics of English grammar and conversational speaking.
  • Coordinated communication between students and school administration to create an effective and culturally-sensitive learning environment.
  • Emphasized critical thinking through small group activities.
  • Created monthly academic status reports based on in-depth student evaluations.
  • Developed and taught a curriculum to improve students' conversational abilities.
Life Coach 01/2015 to 05/2017
OMID Multicultural Institute, Inc Irvine, CA
  • Led three group therapy sessions each week.
  • Interviewed and assessed an average of 15 incoming residents per week.
  • Conducted 9 one-on-one counseling sessions per week.
  • Counseled students with mental health disorders such as ADHD and Anxiety.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, or conducting a needs evaluation.
Product Development Manager 01/2016 to 10/2016
Novum forum Insurance, Inc Placentia, CA
  • Research market conditions in local, regional, and national areas.
  • Gather information to determine potential sales of a product or service, and create marketing campaigns.
  • Gather information on competitors, prices, sales, and methods of marketing and distribution.
Business Development Manager 04/2012 to 09/2016
Fulcrum Insurance Center, Inc CA
  • Plan, direct, and coordinate marketing policies and programs, such as determining the demand for products and services offered by the agency and identify potential customers.
  • Develop technologies with the goal of maximizing the firm's profits while ensuring the firm's customers and agents are satisfied.
  • Oversee product development and monitor trends that indicate the need for new products and services.
Account Manager 09/2010 to 04/2012
Independent Farmers Insurance Agency Irvine, CA
  • Responsible for managing personal and commercial insurance policies.
  • Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

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Professional Profile

Online Marketing Manager skilled in leveraging the power of blogs, online communities and social media platforms to increase brand awareness and boost brand loyalty. SEO optimization expert adept at creating highly-targeted web content that drives inbound traffic.

Experience
05/2014 to 03/2014
Life Coach Valiance Coaching Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

09/2013 to Current
Founder, President Multimedia Developers' Association Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

08/2013 to Current
Contributing Columnist GameSkinny.com FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.  

12/2010 to Current
CEO, Producer New Breed Games, LLC Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

03/2012 to 03/2013
Associate Producer Jj Filmworks London Ltd FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.  

01/2007 to 07/2010
Chief Executive Officer Jaded Eyez Entertainment, LLC Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

05/2009 to 03/2010
Co-Founder, Manager, Designer Simply Hectic Clothing, LLC Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

11/2009 to 12/2009
Operations Associate Concentric Communications Miami, FL

Developed department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales. Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.

10/2012 to 03/2013
Horse Madness New Breed Games, LLC Miami, FL
05/2014 to 03/2014
FlickBack II New Breed Games, LLC Miami, FL
Education
2014
Bachelor of Arts: Marketing Miami Dade College Miami, FL, USA