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Skills
  • Practices cultural sensitivity
  • Excellent interpersonal and written communication
  • Proficient in Microsoft Office
  • Empathetic and compassionate
  • Highly skilled in crisis intervention and deescalation
  • Adaptive learner
  • Comprehensive client assessment and analysis
  • Calm under pressure
  • Experienced in professional program development and implementation
Work History
School Liaison , 06/2019 to Current
 Hospice Of The Western Reserve – Clevland, Ohio
  • Extensively researched COVID-19 effects on children and adolescents to develop CEU Presentation
  • Facilitated 15 S.T.A.R.S (Supporting Tears, Anger, Remembrance, and Sadness) grief groups for 2019-2020 school year
  • Responded to 10 school death crises for 2019-2020 school year
  • Taught 19 health classes on death, dying, grief and loss for 2019-2020 school year
  • Taught Professional Development Days to school staff and personnel on child, adolescent & traumatic grief
  • Delegated overflow of S.T.A.R.S groups, health classes, and crisis responses to bereavement team
  • Enhanced Crisis Response Program
  • Provided training to bereavement team
  • Worked directly with Director of Bereavement Center to develop, implement, and assess school liaison program
Pediatric Palliative Care Social Work Intern, 08/2018 to 04/2019
 Akron Children's Hospital – Akron, Ohio
  • Collaborated with inter-professional team of doctors, nurses, child life specialists, social workers, and case managers to improve quality of life for patients and families
  • Advocated for patients in family meetings
  • Provided documentation to Bureau for Children with Medical Handicaps (BCMH)
  • Secured resources for patients and families
  • Preformed inpatient/outpatient consultations and home visits
  • Facilitated and planned bereavement groups with children, youth, and parents
  • Implemented memory making
Program Director, 08/2018 to 08/2019
 Ohio School Social Work Association – Columbus, OH
  • Planned annual spring conference for over 100 attendees
  • Participated in quarterly board meetings
  • Secured and maintained contact with presenters
  • Marketed conference
  • Worked with NASW to approve CEUs
  • Collaborated with and received supervision from organization President
Residential Treatment Specialist, 06/2018 to Current
 OhioGuidestone – Berea, OH
  • Oversaw daily living of 8-12 residents
  • Led summer day treatment groups and therapeutic activities
  • Taught functional living skills and prepared meals
  • Assisted in administration of medications
  • Improved outcomes of clients with psychiatric diagnoses and trauma histories
  • Helped residents with grooming, bathing, and dressing
  • Monitored client behavior and responses to treatment
  • Deescalated clients
  • Worked with local law enforcement to ensure safety of workers and residents
School Social Work Intern, 08/2017 to 05/2018
 Brunswick High School – Brunswick, OH
  • Interviewed and evaluated clients
  • Conducted safety and risk assessments
  • Worked as part of interdisciplinary team including administration, school psychologists, and guidance counselors
  • Advocated for students in IEP and 504 meetings
  • Managed case load of 15 students
  • Offered therapeutic services and crises intervention
  • Solicited advice and guidance from supervisor and other experts
  • Facilitated two therapy groups
  • Received training in life skills counseling, suicide prevention and screening, and strengths-based solution-focused therapy
Volunteer English Teacher, 02/2010 to 05/2010
 Cambodia's Hope Orphanage – Phnom Penh , Cambodia
  • Taught 22 school aged students basics of English
  • Led field trips
  • Ensured safety of students during travel
Education
Masters of Science in Social Administration: Children, Adolescent, And School Social Work , 2019
 Case Western Reserve University MSASS - Cleveland, OH
Registered Yoga Teacher RYT-200: Baptiste Yoga , 2019
 Cleveland Yoga Teacher Training - Beachwood, Ohio
Bachelor of Arts: Sociology, 2016
 The University of Akron - Akron, OH
Bachelor of Arts: Second Major: Interdisciplinary Anthropology, 2016
 The University of Akron - Akron, OH
Coursework: Interdisciplinary Anthropology The University of Virginia Semester At Sea - Europe and Africa
Coursework: Interdisciplinary Anthropology The Ohio State University - Columbus, OH
This resume is created in 7 minutes.
Professional Summary

Reliable Elementary Teacher with experiences in teaching through substituting, practicums and years of volunteering. Skilled in classroom management and creating an safe and enjoyable classroom environment for students.

Education
Explore Student Program Summer 2018: Course FRS 1900 Initiation Au Français Université De Montréal - Montréal, QC
Bachelor of Elementary Education Degree: Education University of Alberta - Edmonton, AB, Canada
High School Diploma Harry Ainlay High School - Edmonton, AB, Canada
  • Honours with Rutherford Scholarship
Work and Volunteer History
Grade 2 Homeroom Teacher, 09/2019 to 06/2020
 Callingwood Elementary School – Edmonton, AB
  • Full-time Grade 2 Teacher
  • Worked with Educational Assistant to develop classroom management strategies and support students with a variety of needs and skills.
  • Established relationships with students with challenging behavior and their families. Documentation of behaviors were done on a daily basis.
  • Implemented Daily 5 reading and writing stations and guided reading in the classroom.
  • Followed the writing workshop method using 'Lucy Calkins Writing Workshop' kit and 'Empowering Writers' resources.
  • Collaborated with colleagues to create lesson plans and share experiences.
  • Created math and language art lessons on Google applications, Wix website and Emaze interactive slides to engage students during distance and online learning.
Grade 1 Teacher, 06/2019 to 06/2019
 Dovercourt School – Edmonton, AB
  • Full-time teaching position in Grade 1
  • Quickly adapted to routines that the previous teacher had implemented in her class
  • Followed Lucy Calkin's Writer's Workshop books to guide students' writing
Grade 1 Teacher, 03/2019 to 06/2019
 Satoo School – Edmonton, AB
  • Full-time teacher with various students who have different learning styles.
  • Created lesson plans that keep learning fun and meaningful for students. For example, interactive math games on the SMARTBoard, cut and paste activities to help students remember concepts.
  • Promoted respectful and a safe learning environment by inviting students to express their feelings or experiences through weekly class meetings. Allowed students to create their own classroom rules and reasonable consequences. 
  • Worked with Educational Assistant in the classroom, Occupational Therapists and Speech Pathologists for students with IPPs to create learning strategies. Implemented recommended strategies and discussed what worked or what could be changed.
Substitute Teacher, 04/2018 to Current
 Edmonton Public School Board – Edmonton, AB
  • Teach diverse subjects for grades pre-K to 6 and follow the teacher's notes and instructions.
  • Adapt to different classrooms with students who have various learning abilities and taking note of the classroom routines. 
  • Improvise according to the dynamics of the classroom; for example, giving body breaks as needed or finding ways to extend activities when students finish quicker than their teacher expected.
Part Time Sales Associate, 08/2014 to 01/2019
 Hallmark, Southgate Mall – Edmonton, Alberta
  • Inform customers of merchandise and sales in the store.
  • Keep sales floor clean and neat at all times.
Volunteer Sunday School Teacher, 01/2012 to Current
 Queen of Martyrs Vietnamese Church – Edmonton, Alberta
  • Find creative ways to teach students of ages 6 to 13 and prepared lessons each week.
  • Attend meetings each week and contribute ideas to the Sunday School Program.
  • Helped establish "The Vietnamese Eucharistic Youth Movement" in the parish and went through formal training to become a Youth Leader in 2017.
  • Participated in "Call to Protect" training program provided by the Catholic Archdiocese of Edmonton and learned to watch for and prevent child abuse.
  • Elected as Vice President Academic/Training Affairs for "The Vietnamese Eucharistic Youth Movement" and participated in organizing events for the Youth group.
Volunteer, 02/2017 to 06/2017
 Malmo School – Edmonton, AB
  • Helped facilitate centers and indoor field trips for a Grade One classroom.
  • Gained experience with guided reading.
Volunteer, 10/2015 to 02/2016
 Arts for YoungSTARS – Edmonton, AB
  • Created art projects with young students at Duggan Elementary School once a week.
  • Set up work stations for students and cleaned stations afterwards.
"Homework Club" Volunteer, 10/2015 to 12/2015
 Students for Learning – Edmonton, AB
  • Helped students at Garneau School with homework every Thursday.
  • Observed different projects students grades 4 to 6 worked on in various subjects. 
Study Buddy with Metro Continuing Education, 02/2014 to 04/2014
 McKee School – Edmonton, AB
  • Assisted students with reading and writing skills 
  • Carried out tasks given by the teacher  
  • Experience in both individual and group learning environments
Summer Student Volunteer, 07/2012 to 08/2012
 Cross Cancer Institute – Edmonton, AB
  • Gained communication skills through conversations with patients, their families and other staff members. 
Skills
  • Languages: Fluent in Vietnamese
    Very basic French
  • Skilled with technology such as the SMART Board and online tools
  • Experienced with Microsoft Word and Powerpoint.
  • Does not hesitate to ask questions or provide help to others
  • Team player
  • Flexible and adaptive
  • Punctual
Professional Development

Foundations of Literacy: Elementary 2019-2020

Certifications
  • Certificate in Catholic Education from St. Joseph's College, October 2017
  • Certified in Emergency First Aid & CPR Level A+ (2017-2020)
This resume is created in 7 minutes.
Professional Summary
Dedicated educator committed to creating a classroom atmosphere that is stimulating, encouraging and supportive for all students.
Certifications
  • Illinois Teaching Certificate with endorsements in Elementary Education and Language Arts
  • Certification for Arizona Certificate (Pending)


Highlights
Excellent Rating for Danielson Framework, Common Core Instruction, Inclusion/Co-Teaching, Curriculum Development, PBIS Committee/Tier 2, Personalized Learning, Student Growth Mindset, 1:1 Digital Instruction, Nominated for Golden Apple Award, Assessment for Learning
Work History
Elementary School Teacher, 08/2008 to Current
 Community Consolidated School District – Bloomingdale, IL
  • Improved students' reading levels through guided reading groups and whole group instruction implementing the Daily Five.
  • Collaborated with other staff members to plan lessons, units and assessments promoting learning and student engagement.
  • Differentiated instruction according to student ability and skill level utilizing Des Cartes data, TenMarks, RSA data, District Benchmarks, informal observations, formative and summative assessments Implemented Whole Brain Teaching in the classroom for behavior management.
  • Created lesson plans in accordance with state curriculum and school- wide curriculum standards.
  • Co-taught with a special education teacher to create an all-inclusive classroom to meet the needs of all students Participated in professional development activities focused on the strategic plan of District 93.
  • Developed students' computer and technology skills through demonstrations and practice.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
Middle School Teacher, 09/2002 to 06/2008
 Community Consolidated School District – Bloomingdale, IL
  • Established clear objectives for all lessons, units and projects for Language Arts, Social Studies and Math.
  • Developed positive relationships with students, parents, fellow teachers and school administrators.
  • Encouraged students to persevere with challenging tasks in Pre- Algebra and Advanced Algebra.
  • Employed a broad range of instructional techniques to maintain student.
Education
Master of Science: Curriculum and Instruction, 2006
 National-Louis University - Lisle, IL
Bachelor of Science: Elementary Education, 2000
 Iowa State University - Ames, IA
This resume is created in 7 minutes.
Summary
Committed individual with experience in working and supervising co-occurring mental health and substance abuse facilities in  Maryland and Arizona. Passion for working in the addictions field.  Past experience includes  law enforcement, teaching, child welfare , and both child and adult therapy.  Currently holding a BS in Sociology. MS in Addiction Counseling to be completed summer 2018. 
Relevant Skills
  • Addictions group and individual sessions 
  • Excellent supervisor/leadership skills 
  • Multi-Systemic Therapy
  • CPR certification
  • Court procedures familiarity
  • Addictions specialist
  • Extensive DSM-IV knowledge
  • Superior communication skills
  • Trauma Informed Care
  • Public speaker 
  • Criminal law knowledge
  • Child Protective Services (CPS) knowledge
  • Experience in co-occurring disorders 
  • Cognitive Behavioral Therapy (CBT), Motivational interviewing 
  • Clinical documentation  
Professional Experience
Family Preservation Services Winchester, VA MST Clinician 11/2018 to Current
Worked with children ages 12-17, and their families using a systemic approach which included schools, PO's, courts, churches, and other community organizations .
Assessed and wrote weekly MST therapy plans and daily progress notes for each client assigned to caseload.
Worked with  clients with co-occurring disorders.
Conducted individual and family counseling sessions to address physical, mental, social and emotional problems caused by substance abuse or other factors.
Referred clients to other mental health resources in the community for further services.
Built positive rapport with law enforcement officers ,probation officers,  court officials and community service agencies.
Conducted 6-10 crisis counseling sessions each week.
Conducted therapy sessions an average of 10 times per week.
Implemented Cognitive Behavioral Therapy (CBT) with individuals and families.
Worked with children 12-17  and families with substance use disorders, bi-polar disorder, ADHD, ADD, ODD, schizophrenia, and a variety of personality disorders.
Terros Health Phoenix, AZ Program Supervisor 07/2017 to 11/2017
Supervised BHPP employees. 
Managed 24/7 Rehabilitation house for adults 18 and over.
Collaborated closely with treatment team to appropriately coordinate client care services.
Created and reviewed master treatment and discharge plans for each client. 
Conducted treat assessments for each client entering facility.
Guided clients in understanding illnesses and treatment plans.
Monitored patients prescribed psychotropic medications to assess the medications effectiveness and side effects.
Executed appropriate risk-assessment and mitigation strategies.
Worked with team on diagnosing  mental health, emotional and substance abuse disorders.
Served as clinician for patients with substance use  disorders, bipolar, depression, anxiety , ADHD, schizophrenia , schizoaffective disorder and personality disorders.
Conducted group sessions with all clients.
Reviewed comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Department of Child Safety Phoenix, AZ Case Manager 07/2016 to 02/2017
 Worked closely with parents and children with suffering from addiction 
Directed all protective placement, case management, parent education and family reunification activities.
Interviewed clients individually and with families to determine what services would best address their needs.
Advised families  on community resources, made referrals and devised realistic  plans.
Reduced the unnecessary risk of children being placed by working with family members and others to devise and implement safety plans when necessary.
Interviewed clients in their home for home study assessments to assist the courts with custody decisions.
Communicated with public social and welfare agencies to obtain and provide information.
Presented case history material for review and discussion with other staff members.
Evaluated and addressed individual client needs and concerns.
Wrote petitions, court reports, case plans and other legal documents.
Practiced cognitive behavioral, motivational interviewing and structural family therapy.
Consulted with other professionals regarding the treatment of specific clients.
 Developed workable solutions for recurring problems for individuals and families.
Managed caseloads and acted as an advocate for client rights.
Maintained thorough case history records and wrote detailed reports.
Worked with substance use ad dual diagnosis parents and children .​
WayStation Frederick, MD Program Supervisor 05/2015 to 07/2016
Managed a staff of 10-12 

Tracked client movement on and off the unit by documenting times and destinations of clients.
Effectively managed time and caseloads.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports and progress notes.
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
Collaborated closely with treatment team to appropriately coordinate client care services.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Guided clients in understanding illnesses and treatment plans.
Monitored patients prescribed psychotropic medications to assess the medications' effectiveness and side effects.
Evaluated patients to determine potential need to transfer to specialized inpatient mental health facilities. 
Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.
Served as clinician for patients with substance use disorders , bipolar, schizophrenia, schizoaffective disorder,  depression, anxiety and personality disorders.
Board of Child CAre Martinsburg, WV Cottage / Campus Supervisor 10/2013 to 05/2015
Managed 10-40 employees dependent on roll. 
Worked as cottage supervisor (weekly) and campus supervisor (on rotation)
Managed residential juvenile facility for 10-50 youth  ages 12-18 dependent on roll.
Assigned 10 at risk youth placed by DJJ and CPS
Trained in Trauma informed Care
Created communication plan for crisis situations for all BCC campuses.
Assisted in restraining violent youth 
Effectively managed time and caseloads. 
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Documented all patient information including service plans, treatment reports and progress notes.
Collaborated closely with treatment team to appropriately coordinate client care services.
Interacted with clinical staff and external resources such as school or community personnel.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
Administered medication to patients presenting serious risk of danger to themselves and others.
Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Served as clinician for patients with substance use,  bipolar, depression, anxiety, ODD, Schizophrenia  and personality disorders.
Deer Valley Unified School District Phoenix, AZ High School Teacher 07/2006 to 08/2012
Taught 11-12 grade Sociology, Criminal Law , Law Enforcement I , Law Enforcement II
Enforced both classroom and administration policies and rules at all times.
Met with parents and guardians to discuss students' progress at least once per semester.
Encouraged discussion of class material to promote critical thinking.
Participated in regular training courses to keep up-to-date with new teaching methods and developments in the field.
Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times.
Taught more than 150 students each semester.
Monitored students for destructive or unhealthy behavior and reported concerns to guidance counselors.
Drafted letters of recommendation for students' college applications.
Established and enforced rules for behavior among students.
Took all necessary and reasonable precautions to protect students, equipment, materials and facilities.
Coached Varsity Swim Team
 Created and Sponsored Violence Prevention Through Character Club due to concerns of bullying in the school leading to possible  school violence
Statistics manage for men's Varsity Basketball Team 
Harrisonburg Police Department Harrisonburg, VA Police Officer 03/1992 to 07/2001
Dates above include time as 9-11 dispatcher, Police officer , and Police School Resource Officer. Dates do not include time I was not with department when I left to have my daughter and son. More accurate dates can be submitted individually.
 Gathered preliminary investigation information as a first responder to crime scenes.
Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
Monitored and investigated suspicions persons and situations and unusual activities.
Prepared cases for trial and appeared and testified in court as a witness.
Liaised with school counselors and administrators regarding juvenile offenders.
Wrote reports on arrests made, activities performed and unusual incidents observed.
Served active warrants and subpoenas.
Mediated domestic-related disturbances and protected victims from harm.
Organized and recorded facts to prepare incident reports.
Education and Training
Master of Science: Addictions Counseling 2018 Grand Canyon University, Phoenix, AZ, USA All classes are complete. Internship to be competed before June 2018.
Teacher Certification: History 2006 Hood College, Frederick , MD, USA
Bachelor of Science: Sociology 1991 Bridgewater College, Bridgewater, VA, USA
Police Certification: Criminal Justice 1996 CSCJTC, Verona, VA, USA
Activities and Honors
Previous Chair Maryland Sate Aftercare ad DSM Committees Previous Member Frederick County MD Sheriffs Advisory Committee
Previous Member Frederick County MD Kiwanis Club
Nobel Honor Award for High School Teachers
Speaker on behalf  of SB1377 and other school and community related issues with AZ local Kiwanis clubs, Rotary Clubs, Arizona State Senate Education Committee, Local news and media publications, DEA, and local drug task force.
In process of creating a volunteer Crisis Response Team for local law enforcement and fire departments.
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