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Dedicated, proactive, team-oriented restaurant and hotel management professional with 15+ years of experience in the Chicago dining scene. Skilled in extensive daily planning, private event sales, staff training, and menu development. Committed to go the extra mile and think outside the box to build long lasting relationships with guests.
Experienced server and bartender who is reliable, dedicated and has an exceptional work ethic. Makes customer service a top priority. Has a wide ranging history in the hospitality industry and is accustomed to working in fast paced, high volume environments. I'm easy-going and keep a positive attitude.
Provided exceptional customer service at this very popular seafood, steak-house and sushi restaurant. Educated guests of local fish offerings and preparation methods, as well as, describe signature dishes. I used my knowledge of the extensive wine and cocktail menu to make recommendations when appropriate and answer questions.
Consistently provided friendly and fast service to a large table section in one of the busiest breakfast restaurants in Kailua-Kona. Maximized beverage sales by suggesting drinks with exotic fruits and locally grown coffee. I efficiently used the hand-held POS system to take orders, split checks and complete transactions with speed.
Used core service principles and proper etiquette to maximize guest relations at this hotel and golf resort. Demonstrated knowledge of regional wines and local beers to suggest appropriate dinner pairings. Maintained attention to detail to properly time courses and anticipate guest needs. Created drink specials and mixed a wide variety of classic cocktails.
Worked high volume bar which required effective multi-tasking between server and patron orders. Memorized an extensive cocktail list, in addition to having full knowledge of over 12 seasonally changing beers and their unique flavor profiles. Learned patrons names and drink preferences so they felt welcomed and appreciated.
Dedicated administrative professional specializing in education enrichment, career coaching, and marketing. Excellent communication, customer service, and organization skills with a strong attention to detail. Considerable experience in youth development and enrichment, exceeding set goals.
Talented Pharmacy Coordinator/Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 14 years of experience to new professional challenges with growth-oriented organization.
Registered Pharmacy Technician - RPT65410 - 12/2020
Certified by the Pharmacy Technician Certification Board (PTCB) - 10087285 - 07/2021
Coursework in Healthcare Logistics