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Certificates & Ratings

Airline Transport Pilot (R-ATP): AMEL

Commercial Privileges: ASEL                                                                       

Certified Flight Instructor: CFI/CFII/MEI

Type Rating: CL-65

FAA Medical Certificate First Class

FCC Restricted Radiotelephone Operator Permit

Flight Hours

Total: 2,311.3

PIC: 1,363.5

Airplane Multiengine Land: 1,180.4

Turbine/121/SIC: 802.4

Actual Instrument: 235.2

Cross Counrty: 1,545

Night: 281

Actual Instrument: 235.2

Work History
Airline Pilot/First Officer, 07/2017 to Current
PSA Airlines3400 Terminal Dr Vandalia, OH 45377
  • Perform Second in Command duties operating CRJ-200, CRJ-701, and CRJ-900 aircraft under 14 CFR Part 121.
  • Utilize experience, training, and authority to assist the Captain in critical flight situations.
  • Assume Pilot Flying and Pilot Monitoring duties when applicable.
  • Demonstrate professionalism, discipline, and a positive attitude at all times.
Independent Contractor Flight Instructor (CFI/CFII/MEI), 05/2017 to 06/2017
Universal Flight Training8140 15 St E Sarasota, FL 34243
  • Provided comprehensive flight and ground instruction under 14 CFR Part 61 for Private Pilot and Instrument Pilot certifications.
Independent Contractor Flight Instructor (CFI/CFII/MEI), 09/2015 to 04/2017
ATP Flight School14609 Airport Parkway Ste 101 Clearwater, FL 33762
  • Provided comprehensive flight, simulator, and ground instruction under 14 CFR Part 61 for certifications ranging from Private Pilot to Airline Transport Pilot.
  • Company designated evaluator for students nationwide.
Forklift Operator Temporary Employee for Averitt Express, 01/2014 to 12/2014
AJ O'neil & Associates109 N Falkenburg Rd Tampa, FL 33619
  • Operated forklift loading and unloading materials to and from trailers and storage areas.
  • Drove semi truck repositioning trailers on shipping dock.
Lawn & Garden Associate, 03/2014 to 05/2014
Lowe's Home Improvement11375 Causeway Blvd Brandon, FL 33511
  • Assisted customers locating and loading products. 
  • Set up customer gardens.
  • Organized and assembled displays for merchandise.
Data Processor, 08/2013 to 12/2013
Quality Counts6528 US Highway 301 S Ste 120 Riverview, FL 33578
  • Responsible for collecting, analyzing, and developing accurate reports of traffic data.
Education
Aviation: Private, Commercial, and Flight Instructor Certificates, 2015
ATP Flight School -
  • No checkride failures.
Some College: Liberal Arts Major, 2013-2014
Hillsborough Community College -
This resume is created in 7 minutes.
Professional Summary
Extraordinary leader and problem solver looking to transition from a successful career in the military to the airline industry. Calm under pressure with superior time management, safety, and conflict resolution skills.
Skills
  • Safety management
  • Follows procedures
  • Able to learn quickly
  • FAA First class  medical
  • Valid US Passport
  • G1000/G500 glass experience 
Work History
Flight Instructor, 10/2017 to Current
Airline Transport Professional Fort Lauderdale , Florida
Trained students in private, instrument, and commercial ratings.  
Followed policies and procedures of ATP to ensure safe and efficient training for every student.  
Electrical technician, 01/2011 to 01/2012
Retro Tech Systems Valparaiso , Indiana
  • Responsible for installation of new energy efficient lighting products.
Infantry Fire Team Leader, 11/2006 to 10/2014
US Army Ft Bragg , NC
  • Expert in tactical and technical guidance.
  • Communicated urgent orders and directions effectively to team of 3 personnel.
  • Led fire team during infantry dismounted battle drills and situation training exercises.
  • Maintained 100% accountability of all assigned equipment worth more than $100,000 Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
Education
Associate of Arts: General Studies , 2015
Front Range Community College - Westminster , Colorado
General Studies
Certifications
  • Commercial Single and Multi Engine Land
  • Instrument Rating
  • Certified Flight instructor
  • Certified Flight Instructor Instrument
  • Certified Multi Engine Instructor
flight times
  • Total Time -1188
  • P.I.C.-1126
  • Cross Country- 654
  • Multi Engine- 207
  • Instrument- 92
  • Dual Given- 951
This resume is created in 7 minutes.
Objective

Second in Command Pilot Instructor 

Flight Ratings

- Commercial Pilot  

Airplane Single & Multi-Engine Land 

Instrument Airplane 

 

- CE-500 SIC Privileges Only 

 

- First Class Medical, No Restrictions. 

 

- No Accidents or Violations. 

Pilot Credentials

Total Logged Hours: 1865 

 

Multi-engine Total: 650 

 

Turbojet Total: 458 

 

Turboprop Total: 192 

 

Citation Simulator 550, 560, 650 Total: 200+ 

Experience
Dallas Jet Management May 2006 First Officer - Contract Pilot
Dallas Love field, TX

Pre Departure duties. Check fuel loads. Check weather for departure, in route and arrival. TOLD cards and cockpit readiness. Review Charts and flight plan routes. ATIS, Clearance and set V Speeds. Customer requests. Inflight responsibilities.Help passengers and unload the airplane. After landing and Shutdown duties.  

American Airlines January 1999 to November 2008 Flight Attendant
Dfw Airport, TX

I flew for many years as a flight attendant. I worked on my ratings while working for AA. Working for AA gave me a good perspective on CRM. Working for a large airline with the challenges of 9-11 was unique. Working with all types of people in a environment that was changing on a daily basis. Worked with a wide variety of co workers. 

Five N Five January 2007 to January 2008 Managed Citation V
Dallas Love field, TX

I managed the flight schedule for 5 owners on the Citation. I kept the aircraft current with updates to the flight management system. Worked with maintenance for aircraft checks. I worked with specific owners for their needs during a specific trip. International arrival procedures for the crew and passengers. Preflight duties. Filed flight plans. Responsible for fuel loads. Inflight responsibilities. Deplaning passengers and luggage.  

US Flight Academy October 2001 to October 2007 Flight Instructor - CFII
Denton Airport, TX

I was one of the first flight instructors for US Flight Academy. We worked to build a training syllabus for the students. I trained Private pilots, Commercial pilots and also trained students on their instrument ratings. Building this school was a awesome experience. Having the first students successful in the different certificates and ratings for this school was incredible.  

Pilot Training Center October 2001 to October 2007 Flight Instructor - CFII
Northwest Regional Airport, TX

I worked as a flight instructor and trained Private pilots, Commercial pilots and trained students on their instrument ratings. I also did biannual flight reviews. Working as a flight instructor was fantastic. I loved working with new students. Working at a small airport with such a wide variety a aircraft was incredible. I had the opportunity to fly many different and old airplanes. Being a flight instructor was a very rewarding and challenging experience. 

Hulcher Services April 2005 to November 2006 First Officer - Contract Pilot
Denton, TX

I worked as a contract pilot for Hulcher Services in the Citation. I was responsible for pre-flight of the aircraft and duties as a First Officer. Hulcher Services was a train derailment company. We also flew the corporate officers to different meetings. We flew crews working the derailment. I would brief the passengers of weather in route and length of flight and any delays we might encounter.  

Simuflite March 2003 to November 2006 Simulator support in the Citation program
Dfw Airport, TX

I had the opportunity to fly in the right seat program at Simuflite. I really enjoyed flying the simulators. I worked with a many different pilots from many different backgrounds. I worked in the 550, 560 and 650. I also did a few flights in the Ultra and Bravo.  

Business Air Center May 2004 to June 2006 First Officer - Contract Pilot
Denton , TX

I worked as a contract pilot in a CJ1 for Business Air Center. I was responsible for pre-flight of the aircraft and duties as a First Officer. We worked with many different clients. I would brief the passengers of weather in route and length of flight and any delays we might encounter. I did post flight duties. 

SkyWest Airlines June 1997 to December 1998 Flight Attendant
Salt Lake City, TX

Worked as a flight attendant on the Embraer Brasilia and the Canadair Regional Jet. I went back to SkyWest when Champion moved the base operations to Minneapolis. I was responsible for pre-flight, boarding, inflight and deplaning. I was responsible for cabin preparedness and briefing passengers. Inflight emergencies and passenger issues.  

Champion Air June 1996 to November 1997 Crew Scheduler
Salt Lake City, TX

I had a opportunity to go back to scheduling when my co-workers from Morris offered me a job. Scheduling for a non scheduled airline is full of challenges. I loved the daily controlled chaos of scheduling flights on airplanes that were already flying. Knowing the FAR's was very important due to the constantly changing flight schedules. 

SkyWest Airlines July 1994 to June 1996 Flight Attendant
Salt Lake City, TX

I worked as a flight attendant for SkyWest. I was the only flight attendant on each flight. I was responsible for pre-flight, boarding, inflight and deplaning. I was responsible for cabin preparedness and briefing passengers. Inflight emergencies and passenger issues. We flew 135 and 121.  

Morris Air October 1992 to July 1994 Crew Scheduler
Salt Lake City, UT

I worked as a crew scheduler for Morris Air right out of high school. Morris Air was sold to Southwest Airlines. I worked the transition with the two companies. Southwest integrated the pilots first and then flight attendants. We scheduled with Southwest for more than a year to flow everyone over to Southwest. It was a very interesting experience.  

Highlights
  • Citation 550, 560 and 650
  • Managed Citation at Love field
  • Simulator support for the Citation program
  • Flight Instructor for many years
  • Safety-oriented
  • Superior communication skills
  • Corporate aviation
  • Team player

 

 

  • Contract Pilot
  • Skilled multi-tasker
  • Adaptable
  • Organized
  • Security checks
  • Staff training and development
  • Scheduling
Education
Bingham High School 1992 High School Diploma South Jordan , UT, USA
This resume is created in 7 minutes.
Summary
Commercial pilot with background in general and corporate aviation. Proficient in a wide range of aircraft, as well as standard and glass cockpits. I also have a background in the service industry so I am trained to a high standard in customer satisfaction.
Highlights

Ratings:

Commercial MEL&SEL

Instrument Rating

Certified Flight Instructor


Class 1 medical


Aviation operations experience:


480 hours of experience 

Over 80 hours instrument time

36 hours of multi time


Over 380 hours PIC

Over 165 hours of cross country

Over 60 hours of night time

Experience
First Officer
October 2015 to Current
Great Lakes Airlines Denver, CO

I currently also operate a Beechcraft 1900D as a first officer at Great Lakes Airlines. As a first officer at Great Lakes, not only am I held to the highest standard of aviators, but customer service is also a high priority. On a normal day I am responsible for the safe operation of the aircraft and its passengers. My time at Great Lakes has made me the best aviator I could be at this early stage in my career. I have learned a great deal, while earning my experience every step of the way.

Current
First Officer
October 2015 to Current
Great Lakes Airlines Denver, CO

I currently also operate a Beechcraft 1900D as a first officer at Great Lakes Airlines. As a first officer at Great Lakes, not only am I held to the highest standard of aviators, but customer service is also a high priority. On a normal day I am responsible for the safe operation of the aircraft and its passengers. My time at Great Lakes has made me the best aviator I could be at this early stage in my career. There are things that I have done that I am sure the majority of pilots will never have to do. At Great Lakes we operate older aircraft in the unpredictable weather of the rocky mountains with no auto pilot and with /A equipment. I have learned a great deal, while earning my experience every step of the way.

First Officer
October 2015 to Current
Great LAkes Airlines Denver, CO

I currently also operate a Beechcraft 1900D as a first officer at Great Lakes Airlines. As a first officer at Great Lakes, not only am I held to the highest standard of aviators, but customer service is also a high priority. On a normal day I am responsible for many things including the passengers and the safe operation of the aircraft My time at Great Lakes has made me the best aviator I could be at this early stage in my career. There are things that I have done that I am sure the majority of pilots will never have to do. At Great Lakes we operate older aircraft in the unpredictable weather of the rocky mountains with no auto pilot and with /A equipment. This means that we have no RNAV or GPS. We operate VOR to VOR, and shoot approaches down to minimums with basic equipment in a fast moving complex aircraft. I have learned a great deal, while earning my experience every step of the way.

First Officer
October 2015 to Current
Great Lakes Airlines Denver, Colorado

I currently also operate a Beechcraft 1900D as a first officer at Great Lakes Airlines. As a first officer at Great Lakes, not only am I held to the highest standard of aviators, but customer service is also a high priority. On a normal day I am responsible for the preflight preparations like the aircraft walk around all of the paper work and a part of the aircraft acceptance. I am also responsible for the passengers safety as well as their brief on the operation of the aircraft emergency equipment. The biggest responsibility I have at Great lakes is the operation of the aircraft. Once the flight has concluded I am responsible for deplaning the passengers and securing the aircraft. My time at Great Lakes has made me the best aviator I could be at this early stage in my career. There are things that I have done that I am sure the majority of pilots will never have to do. At Great Lakes we operate older aircraft in the unpredictable weather of the rocky mountains with no auto pilot and with /A equipment. This means that we have no RNAV or GPS. We operate VOR to VOR, and shoot approaches down to minimums with basic equipment in a fast moving complex aircraft. I have learned a great deal, while earning my experience every step of the way.

First Officer
October 2015 to Current
Great Lakes Airlines Denver, Colorado

I currently also operate a Beechcraft 1900D as a first officer at Great Lakes Airlines. As a first officer at Great Lakes, not only am I held to the highest standard of aviators, but customer service is also a high priority. On a normal day I am responsible for the preflight preparations like the aircraft walk around all of the paper work and a part of the aircraft acceptance. I am also responsible for the passengers safety as well as their brief on the operation of the aircraft emergency equipment. The biggest responsibility I have at Great lakes is the operation of the aircraft. Once the flight has concluded I am responsible for deplaning the passengers and securing the aircraft. My time at Great Lakes has made me the best aviator I could be at this early stage in my career. There are things that I have done that I am sure the majority of pilots will never have to do. At Great Lakes we operate older aircraft in the unpredictable weather of the rocky mountains with no auto pilot and with /A equipment. This means that we have no RNAV or GPS. We operate VOR to VOR, and shoot approaches down to minimums with basic equipment in a fast moving complex aircraft. I have learned a great deal, while earning my experience every step of the way.

Certified Flight Instructor
June 2015 to Current
Downtown Aviation Olive Branch, Mississippi

Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.Performed additional duties and special projects as assigned by the Chief Pilot. Worked in a variety of challenging situations where thinking quickly was crucial. Using my experience as a pilot and an instructor to evaluate and assist the individual in the left seat.

Line serviceman
January 2015 to May 2015
Metro aviation Olive Branch, MS

Worked in a fast paced commercial environment dealing with customer satisfaction. Had to have knowledge of aviation, from planes to airport ops. Customer service was also a must.

First Officer
Current
Great Lakes Denver, CO
First Officer
Current
Great Lakes Denver, CO
First Officer
October 2012 to Current
Great Lakes Denver, CO

Acted as pilot in command of flight.Alerted airport emergency services in cases of emergency.Assisted with the development of hazard mitigation/control monitoring plans.

First Officer
October 2012 to Current
Great Lakes Denver, CO

Acted as pilot in command of flight.Alerted airport emergency services in cases of emergency.Assisted with the development of hazard mitigation/control monitoring plans.

First Officer
October 2012 to Current
Great Lakes Denver, CO

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Waiter/Bartender
August 2012 to Current
Houston's Restaurant Memphis, TN Here I worked in a fast paced fine dining establishment that focused on customer satisfaction and moving fast. I was able to build leadership and follower characteristics quickly.
Education
High School Diploma : 2012 Christian Brothers High School Memphis, TN
Bachelor of Arts : History University of Memphis Memphis, TN

I have 2.5 years of college, and I am currently in part time online schooling with University of Memphis.

This resume is created in 7 minutes.
Executive Profile
Senior USAF officer with 24+ years of complex aviation operations and training experience, including senior NATO command and Pentagon staff positions. Recognized expert in designing international aviation training programs for allied air forces in a range of aircraft including large turbo prop and jet transports, fighter and attack, rotary wing, and light commercial aircraft.
Skill Highlights
  • USAF Command Pilot
  • Military Instructor Pilot and Flight Examiner
  • FAA ATP/CFII Multi and Single engine
  • Garmin G1000/GNS530 Instructor
  • Hours: 2800 military/civilian
  • Aircraft: MC-130E, C-130E/H, C-27, C-212, C-208, BT-67, T-37,T-44, et al.
  • Type Rating: CASA 212
  • C-27 Factory Acceptance Test Pilot
  • C-130 Maintenance Check Pilot
Professional Experience
11/2014 to Current
Chief, Air Advisor and Expeditionary Readiness USAF Deputy Chief of Staff for Operations (A3) Washington, DC
  • Program manager of international aviation advisor training and operations and expeditionary readiness training for 466,000 Airmen.
  • Supervises 24 staff officers that formulate strategy, policy, funding, studies/analysis.
  • Conducts program assessments and presents aviation related strategic initiatives to senior Pentagon leaders. 
  • Directly support 14 international air advisor units, to include oversight of critical aircraft transfer, aviation support, and logistics activities.
  • Chairman of Colonel level (O-6) Air Advisor and Expeditionary Readiness Council; key corporate structure for Air Force executive program management decisions.
08/2014 to 11/2014
Commander, 838 Air Expeditionary Advisor Group NATO Train, Advise, Assist Command-Air Shindand, Afghanistan
  • Deployed NATO Group Commander for 217 aviation advisor personnel and Senior Airfield Authority at Shindand AB, Afghanistan.
  • Commanded multi-national force from 3 nations conducting ab-initio pilot training for Afghan Air Force in C-208, C-182, MD-530, and Mi-17 aircraft.
  • Senior mentor/advisor to Afghan Air Commander on all pilot training, maintenance, and operations for fleet of 38 fixed wing and rotary aircraft.
  • Directed aviation support contract for aircraft maintenance and simulator operations.
  • Commanded Presidential mandated force retrograde and base closure requiring complex risk analysis and execution; successfully supported 800 air missions, moved 3000 personnel and transferred $184M of aircraft and facilities to the Afghan government.
07/2013 to 07/2014
Deputy Director, Irregular Warfare USAF Deputy Chief of Staff for Operations (A3) Washington, DC
  • Led 25 action officers supporting global irregular warfare operations.
  • Formulated and advocated USAF strategy and policy to detect, deter, and defeat irregular, asymmetric threats.
  • Directed complex aviation enterprise study and analysis that was utilized to reprogram $8M training operation.  
  • Lauded as "Outstanding Air Force leader and visionary" for writing and implementing original policy for education, training and operations of air advisor forces.  
06/2012 to 06/2013
Masters Degree Student-Security Studies, Air War College Air University Maxwell AFB, AL
  • Air University Commandant :"[Jim] Brilliant scholar, outstanding professional and focused critical thinker...[and] exceptional leader and mentor"  
11/2010 to 06/2012
Chief, Operations Division USAF Special Operations School Hurlburt Field, FL
  • Directed formal education for DoD, civilian, and international students.
  • Led 6 faculty members and provided daily mission support to three academic divisions and 75 courses annually with $1.2M budget.
  • Faculty lecturer and senior mentor for Mission Commander, Intro to Special Operations, and International Building Partner Aviation courses.
  • Senior subject matter expert for Air Force Special Operations Command and USAF Aviation Advisor education/training programs.
  • Ranked: #1/4 Division Chiefs and 2/28 Lt Colonels (O-5).
08/2009 to 11/2010
Commander, 538th Air Expeditionary Advisor Squadron NATO Air Training Command-Afghanistan Kabul, Afghanistan
  • First Commander of 538 Air Advisor Squadron designated to stand-up the Afghan Air Force and deliver the first ever modern western aircraft to the government of Afghanistan, $368M operations and maintenance program.
  • Commanded 28 US Air Force and Navy personnel, along with 150 Afghan aircrew flying C-27 and Antonov-32 transport aircraft.
  • Trained/Advised two Afghan Colonels on Commander and Chief Pilot related duties including: daily organizational and flying unit operations, maintenance integration, training and supervision, Afghan Presidential air transportation, risk assessment, and national mission operations.
  • Directed US led formal flying training unit and associated contract maintenance personnel; unit trained 100 aircrew and flew 1300 hours.
  • Qualified the first Afghan pilots in ICAO day/night and instrument flight procedures in multi-engine turbo prop aircraft.
  • Ranked: #1/9 NATO Training Command Squadron Commanders (Lt Col/O-5) in Afghanistan. 
07/2006 to 08/2009
Combat Aviation Advisor/Inspector General 6 Special Operations Squadron/1 Special Operations Wing Hurlburt Field, FL
  • Flight Commander/Chief Pilot/Team leader for 20 Combat Aviation Advisors. 
  • Instructor Pilot on C-130E/H, CASA 212.
  • Trained, Advised, Assisted partner nation airmen how to build necessary aspects of their nations aviation enterprise including specialized missions supporting US and partner nation national security objectives.
  • Academic and field training specialization working within diverse cultural environments in both South/Central America and Middle-East regions.
  • Forward Commander responsible for the team's day to day command and control, flight and maintenance operations, and security.
  • Garnered "Excellent" major base inspection rating while assigned as 1st Special Operations Wing, Inspector General.  
  • Rank: #1/10 Wing Staff and #2/59 base wide (Lt Col/O-5).
07/2005 to 06/2006
Master's Degree Student-Military Arts and Sciences, Air Command and Staff College Air University Maxwell AFB, AL
  • Air Command and Staff College Commandant: "[Jim] Tremendous leadership, team building skills--voted by peers as "Outstanding Team Member"
09/1998 to 06/2005
MC-130E Pilot/Aircraft Commander 8 Special Operations Squadron Hurlburt Field, FL
  • Pilot and later Aircraft Commander of Special Operations MC-130E Combat Talon.
  • Held three different primary jobs over 6 year period that included Chief Pilot planning, training, and safety duties.
  • Chief of Aviation Plans: Planned worldwide Special Operations missions in support of National level DoD exercises and operational missions for 12 MC-130E aircraft and associated active duty and reserve component aircrews.
  • Chief of Aviation Training: Coordinated daily flight readiness training of MC-130E aircrews, to include basic and special mission aircraft qualification, upgrade, and daily qualification training.
  • Chief of Aviation Safety: Executed Wing wide flight safety program including continuing aircrew education, risk assessment, and investigation of safety related aircraft incidents and maintenance problems.
06/1997 to 08/1998
USAF Student Pilot Joint/Specialized Undergraduate Pilot Training Laughlin AFB/NAS Corpus Christi, TX
  • Student pilot in T-37B and T-44A.
11/1995 to 05/1997
Special Mission High Altitude Reconnaissance Weather Officer 9 Reconnaissance Wing Beale AFB, CA
  • Created Terminal Area Forecasts/Weather warnings for Beale AFB and surrounding Northern CA area, in addition provided real-time global weather forecasts supporting targets and launch and recovery of SR-71 and U-2 high altitude reconnaissance aircraft.
02/1993 to 10/1995
Weather Officer/Commander, Weather Flight 416 Bomb Wing/North East Air Defense Sector Griffiss AFB, NY
  • Led weather office and staff of 25 responsible for Terminal Area Forecasts/Weather Warnings for 4 air bases in support of 16 Bomb Wing and NORAD/North East Defense Sector CONUS air defense operations.
 
 
 
02/1993 to 05/1997
Civilian Flight Instructor USAF Aero-Club Rome NY and Beale CA
  • Part-time primary flight instructor in Part 141 and 61 syllabi for private and instrument pilot courses.
  • Taught formal ground school courses for private and instrument student pilots.
  • Conducted pilot aircraft insurance check flights and currency training.
  • Assisted Chief Pilot in pilot scheduling, aircraft maintenance management, and safety program.
Education
2013
Master of Security Studies Air University-Air War College Maxwell AFB Maxwell AFB, AL, United States
Specialization in Eastern Mediterranean Regional and Cultural Studies.
Thesis: "Building USAF Air Advisor Capabilities to Conduct Building Partner Aviation Capacity: A Weapon System for Preventing War and Conflict" 
2006
Master of Military Operational Art and Science Air University-Air Command and Staff College Maxwell AFB, AL , United States
Specialization in Space Operations.
Thesis: "A Vision for Air Force Special Operations MQ-1 Predator Unmanned Aerial Vehicle Operations"
1995
Master of Science: Aviation Operations Embry Riddle Aeronautical University Daytona Beach, FL, United States
Thesis: WSR-88D NEXTgen Weather RADar (NEXRAD) Maintenance Shortfalls
1992
Bachelor of Science: Meteorology St Louis University Parks College of Science and Engineering St. Louis, MO
Awards
  • 2x Bronze Star medals for leadership in combat
  • 8x Air Medals for combat flight operations
  • Distinguished Graduate "Commodore's List of Distinction", USAF/USN Undergraduate Pilot Training
  • Distinguished Graduate, C-130 Aircraft Commander School
  • Pilot of the Year, 8 Special Operations Squadron 2000
  • Air Force Special Operations Command "Distinguished Aircrew Safety" Award
This resume is created in 7 minutes.
Professional Summary
  • ATP MEL
  • A & P License
  • First Class Medical
  • C560XL Type
  • CFI SEL
  • FCC Restricted Radio/Telephone Permit
  • Current Passport
  • BLS Certified


Highlights
  • Total time - 4880 
  • PIC - 3860
  • Instrument - 460
  • BE-90/200 King Air/PIC - 930/430
  • Night - 610
  • MEL/PIC - 1300/430
  • Turbine/PIC - 1940/1000
  • Jet C560XL - 415


Experience
PIC BE-200 11/2016 to Current Seven Bar Aviation Bangor, ME Part 135 Air Ambulance
SIC Charter, Part 141 Flight Instructor 05/2015 to 11/2016 Maine Instrument Flight Augusta, ME
PIC BE-90; SIC 560560XL, XLS & XLS+ 05/2008 to 06/2012 Heritage Flight Burlington, VT Part 135 Charter
PIC C-280 05/2006 to 05/2008 Wiggins Airways Manchester, NH Part 135 Cargo
President & Owner 09/2001 to 09/2007 J & M Aviation Middlebury, VT
Airport Manager
Flight Instructor
FBO
A & P Mechanic 06/1998 to 01/2001 CommutAir Plattsburgh, NY
This resume is created in 7 minutes.
Professional Summary
Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer Service Manager with more than 10 years of professional customer service and leadership experience. Hands-on Customer Service Manager effective in motivating others to reach their optimum potential.
Skills
  • Skilled in call center operations
  • Customer interface expertise
  • Persuasive speaker
  • Strong problem solving aptitude
  • Adheres to customer service procedures
  • Exceptional workflow management
  • Multi-line phone operation proficiency
  • Adheres to customer service procedures
Work History
Sales Consultant 11/2007 to 05/2010
ADT Home Security Tampa, FL
  • Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2007.
Customer Service Representative 06/2005 to 06/2006
The Answer Group Margate, FL
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Answered a constant flow of customer calls with up to 50 calls in queue per minute.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Defused volatile customer situations calmly and courteously.
Verification team manager 08/2009 to 11/2010
Think Direct Marketing Largo, FL
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
Customer Service Representative 02/2004 to 04/2005
PRC Miami, FL
  • Gathered and verified all required customer information for tracking purposes.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.
Pilot and Flight Instructor 03/2011 to 03/2012
Delta Connection Academy Sanford, FL
  • Managed all systems and situations affecting the flight while preserving passenger comfort, safety and well being.
  • Maintained a friendly, positive attitude when dealing with distressed passengers.
  • Trained on operation of various aircrafts, including CRJ-700 and Boeing 737-800.
Aircraft mechanic 02/1992 to 05/2001
US Marine Corps Parris Island, SC
  • Operated and maintained communications equipment.
  • Communicated urgent orders and directions effectively to team of 75 personnel.
  • Operated and maintained equipment worth $10 million in contaminated areas.
  • Planned and briefed personnel on missions.
  • Operated and maintained field communications equipment.
Education
Associate of Arts: General Current Seminole State College - Sanford, FL
Associate of Science: Aeronautics 2004 Texas State Technical College - Waco, TX
Certifications
FAA Commercial Pilot
CPR Qualified and Current - Red Cross of America
Type 50 wpm
Adept computer knowledge
Above average reader and communicator
This resume is created in 7 minutes.
OBJECTIVE

Flight Instructor

Qualifications
  • Commercial Pilot
  • 2450 Total Hours
  • 1897 Pilot in Command
  • 532 Multiengine
  • Turbine 366
  • Instructor 1425
  • First Class Medical
  • FAA CFI, CFII
  • Ground Instructor Advanced
  • FCC Radio Operators Permit
Work Experience
Sales/Consulting Apr 2015 to Current
Performance Bicycle Novi, MI

Assist clients in the purchase, fitting and necessary information in the sport of cycling.

Draftsman Mar 2014 to Jan 2015
Zembylas Associates Architects Nicosia, Cyprus Architectural Drawing
New and Used Car Sales and Leasing Mar 2013 to Jan 2014
Dick Genthe Chevrolet Southgate, MI Assisted clients in the purchase, financing and leasing of automobiles 
Freight Coordinator Mar 2010 to Nov 2012
Home Depot Novi, MI Staged all incoming freight after hours using special machinery
Flight Instructor Sep 2009 to Mar 2010
Sierra Academy of Aeronautics Atwater, CA Trained Chinese Cadets to obtain FAA Commercial Pilots License
Flight Instructor Apr 2008 to Aug 2008
CAE, Sabena Airline Training Mesa, AZ Trained Indian Cadets to obtain FAA Commercial Pilots License
Professional Training
Aviation 1987 HAL Flight Academy Malden , MO, U.S.A Obtained Commercial Pilots License and Flight Instructor Certificates
Military Experience
Corporal Nov 1982 to Jan 1985
Army/Corps of Engineers. Nicosia, Cyprus
Trained soldiers in arming and disarmament of mines and use of explosives.Oversaw a company of seventy men in drill formations, and assisted in the office of the General at Military Headquarters.  
Languages
English, Greek, Swedish
Extracurricular Activities/Awards
Long Distance Cycling, PhotographyAwarded Gold Level Status by the Chrysler Automotive Corporation for Excellence in Sales and Customer Service for numerous years.​