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Professional Summary

Versatile server familiar with restaurant operations and standards. Able to balance individual customers, large parties and station work with ease. Pursuing new, growth-oriented position where top-quality customer service talents will be appreciated.

Successful at applying multitasking and planning skills to deliver correct meals quickly. Able to efficiently manage time to cover all shift requirements. Ready to bring excellent communication, collaboration and problem-solving skills to growing team. Diligent food service worker with successful history in restaurant settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Enthusiastic server eager to apply 3 years of experience and dedication to challenging new role. Strengths include resolving conflicts and facilitating communication between customers, kitchen staff and management. Committed team player with flexible scheduling capability.

  • Secured more than $[26,000] in annual sponsorship contracts.
  • Maintained high GPA while participating in sports all season
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Acknowledged for extraordinary service by supervisors and clients.
  • Recognized for outstanding customer service.
  • Self-motivated
  • Client assessment and analysis
  • Extremely organized
  • Team leadership
  • Cash handling
  • Point of sale knowledge
  • Sale expertise
High School Diploma: High School Education August 2008- June 8, 2013 Cape Fear High School - 4762 Clinton Rd, NC 28312

  • Top [25]% of class
  • [3.45] GPA
  • Student government representative
  • President of school student cheer section
  • Athletic/Academic Student of the Year [2013]
Bachelor of Science: Exercise Science August 21,2013-May 5,2014 Pfeiffer University - 48380 U.S. 52, Misenheimer, NC 28109
  • Top [20]% of class
  • [3.64] GPA
  • Recipient of [Stokes Student] Scholarship
  • Recipient of [Pfeiffer Baseball] Scholarship
  • Student government representative
  • Cultural Awareness and Sensitivity workshop
Bachelor of Science: Exercise Science August 2014-January, 2016 University of North Carolina At Pembroke - 1 University Dr, NC 28372
  • Recipient of Academic Honors Scholarship
  • 3.4 GPA
Bachelor of Medical Biology: Premedicine Current University of North Carolina At Charlotte - Charlotte, NC
  • Continuing education in Biology
  • Majored in Biology
  • 3.3 GPA
  • Member of STARS program 
Work History
Server 01/2014 to 08/2016
Little Italy Pizzeria Fayetteville, NC
  • Seated guests at tables courteously by seating ladies, providing menus and recording accurate drink orders.
  • Maintained clean and tidy areas by proactively collecting used items and trash and wiping up spills.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Prepared for large parties and reservations, anticipating planning and staffing needs.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into the register.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
  • Trained incoming staff regarding restaurant's practices, culture and procedures.
  • Answered telephones and completed financial transactions for other team members.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Cook 09/2017 to 06/2018
Mojo's On The Harbor Fayetteville, NC
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
  • Inspected kitchens to observed food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Read food order slips and listened to verbal instructions to properly prepare food for customers.
  • Wrapped, dated and rotated food items to properly store food and maintain freshness.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Fitness Consultant 07/2018 to Current
TruFit Gym Fayetteville, NC
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Cultivated positive relationships with participants by interacting with the group during fitness classes.
  • Maintained cleanliness of the group fitness room, mirrors, floor and fitness equipment.
  • Served as a point of reference for fitness expertise within the club.
  • Scheduled and conducted fitness orientation appointments with new members.
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
  • Educated club members about the relationship between nutrition and fitness.
  • Established new member contracts, explained rules and offered advice on how to maximize benefits.
  • Attended to the needs of visitors by aiding and providing customer service in a fast-paced environment.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Ensured timely posting of medical records upon accurate assembly and analysis.
  • Conducted on-site seminars and workshops to generate interest in new club activities.
  • Developed public relations materials, marketing, and advertising strategies.
This resume is created in 7 minutes.
Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements. Retail sales professional who excels in fast-paced, deadline-driven environments. Client- focused with the drive to want to succeed in any situations given at hand Highlights Approachable Relationship selling Flexible Reliable and dependable Dedicated team player Cheerful and energetic Typing speed 66 WPM Team leadership Accomplishments Within the first seven months of working as a fitness consultant at Genesis Health Clubs, I sold over $100,000 in gross resulting in a base pay raise and also entering me into the top producers club at bronze level. Due to being a quick learner, I was given managerial tasks to do within Genesis like switching accounts, performing upgrades/downgrades, answering calls dealing with accounts, etc.
Additional Information
  • Involved in S.A.L.T (Student Athletic Leadership Training) I also played basketball for four years and did football for three years on top of running track my senior year. Construction Management Fort Hays State Hays, KS I went out to Fort Hays State for a year and decided that I wanted a total career change by switching to the sales field. So, I came back to Salina and started working for Genesis Health Clubs as a fitness consultant.
Fitness Consultant Jan 2014 to Current
Genesis Health Clubs Salina, KS
  • Shared product knowledge with customers while making personal recommendations.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
  • Wrote out many contracts.
  • Opening and closing duties, including club walk through, sending in reports, and getting appts ready for the next day.
  • Exceeded over $100,000 in gross sales within 7 months.
High School Diploma 2012 Salina South High Salina, KS, USA
Was involved in NHS.
high school
This resume is created in 7 minutes.
Hardworking Assistant Manager with 5 years of experience in the Health & Fitness Industry. Recognized as a flexible leader and excellent team player. Self-starter with a positive, can do attitude who is driven to learn, improve and succeed.
World Gym Kansas City, Mo Assistant Manager 07/2016 to Current
  • Manage, hire, train and develop sales staff.
  • Generates sales leads through company events.
  • Motivate sales staff.
  • Monitors sales production.
  • Maintain and direct training & development of sales staff.
  • Establish and maintain an active referral system with the sales team.
  • Maintain acceptable level of personal sales production.
  • Submit plans for training, promotions and department meetings to General Manager.
  • Assist in coordinating all necessary actions involving gym employees as needed.
  • Verify World Gym policies and procedures are followed by sales team.
  • Maintained and repaired fitness equipment
  • Fill in for the Gym Manager as needed.
Fitness Consultant 07/2015 to 07/2016
  • Generated sales.
  • Used active customer service.
  • Maintained accurate records.
  • Made appointments with potential members that call the gym. 
  • Followed up with potential members by using sales systems.
  • Conducted gym tours.
  • Established a minimum of 10 lead boxes in the community.
  • Maintained and repaired fitness equipment.
Atlas Fitness (Anytime Fitness) Webb City, MO Personal Training Manager 12/2014 to 07/2015
  • Collaborated with District Manager.
  • Managed hiring of personal training staff.
  • Managed ongoing training of personal training staff
  • Organized and execute club level sales.
  • Made a marketing plan to attract personal training clients.
  • Conducted fitness consultations for club members.
  • Conducted meetings with personal training staff to establish goals.
  • Kept communication open with personal training staff and club members. 
Bachelor of Science July 2014 Missouri Southern State University, Joplin, MO
  • Major: Health Promotion & Wellness
  • Minor: Business Management