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|Management, Leadership roles (5 years) Certifications/Licenses Expert Rating Personal Training April 2017|
Dedicated and focused auxiliary who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Trained staff on fitness industry updates and coached personal trainers on professional conduct. Screened telephone calls and inquiries and directed them as appropriate. Managed daily office operations and maintenance of equipment. Administered fitness assessments and led clients of all ages through personal workouts and skill development training.
Cold-called prospective customers to build relationship. Completed documentation for product and service sales. Participated in various incentive programs and contests designed to support achievement of production goals. Received company 'Employee Performance Award' and first promotion one week after hire, achieving growth of 15% commission.
Placed and sent out special merchandise orders for customers. Maintained friendly and professional customer interactions and worked as a team member to provide the highest level of service to customers. Opened and closed the store.
Correctly received orders, processed payments and responded appropriately to guest concerns. Performed serving, cleaning, and stocking duties in establishments. Took initiative to find extra tasks when scheduled duties were completed.
Emphasis in English
Photo Editor / Writer in school newspaper; The Raiders Digest 2009-2013