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Professional Summary
Hospitality professional with over 7+ years experience behind the bar, on the coffee machine and running a section in fast paced environments. Looking for a change of scenery with an opportunity to learn new things and be part a successful team.
Skills
  • Engaging personality
  • Handling difficult customers
  • Clear and effective communication
  • Fast learner
  • Customer-oriented
  • Upselling specials 
    		•
    Work History
    Restaurant Supervisor, 10/2016 to Current
     Steel Tree @ Settlers – Baldivis, WA
    • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
    • Recognized and formally acknowledged outstanding staff performance to boost morale and productivity.
    • Created fun team building activities to engage staff in up-selling to meet revenue targets.
    • Prepared for and executed new drinks menu implementations.
    • Closed out cash register and prepared daily banking.
    Restaurant Supervisor, 01/2014 to 10/2016
     Steel Tree @ Foreshore – Rockingham, WA
    • Handled all customer relations issues in a gracious manner and in accordance to set guidelines .
    • Answered customer telephone calls in an appropriate manner in regards to booking functions, customer complaints and suppliers enquiries.
    • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
    • Carefully maintained safety and sanitation policies handling food and beverages.
    • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
    Martial Arts Instructor, 03/2014 to Current
     The Arena Mixed Martial Arts – Rockingham, WA
    • Explained exercise modifications and contraindicated movements to participants with a history of injury or mobility issues.
    • Cultivated positive relationships with participants by interacting with them during group classes.
    • Greeted all members in a professional and friendly manner.
    • Assessed individual progress and suggested appropriate changes.
    • Taught a variety of group exercise classes, including BJJ and Boxing.
    Store Person for Online Store, 03/2011 to 01/2014
     Australian Fight Distributors – Rockingham , WA
    • Examined merchandise to verify stock availability that it was correctly priced and displayed online.
    • Conducted warehouse inventories twice yearly.
    • Helped customers with questions, problems and complaints in person and via telephone.
    • Stocked shelves and supplies and organized displays in gym stores.
    • Organized racks and shelving to maintain the visual appeal of the warehouse.
    Waitstaff All-Rounder, 10/2008 to 02/2011
     Steel Tree @ Settlers – Baldivis, WA
    • Cleaned and organized eating, service, and kitchen areas.
    • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
    • Took food orders and relayed orders to kitchens with clear kitchen
    • Notified management of ordering needs.
    • Notified a manager if a guest was intoxicated.
    • Verified that guests at the bar were of legal age.
    • Enthusiastically and appealingly described food and drink specials to guests.
    • Promoted to Supervisor within 6 months after displaying excellent customer service and diligence in following procedures.
    Education
    High School Diploma: 2008
     Tranby College - Baldivis, WA
    This resume is created in 7 minutes.
    Career Overview

    PROFESSIONAL MARTIAL ARTS INSTRUCTOR

    Grand Master Zaki is a Hall of Fame competitive martial artist and trainer of champions with over two decades of experience. Martial art training is one of the best means of developing self-confidence and self-esteem. Through martial art training, one will enhance emotional, perceptional and psychological characteristics regardless of age or social status. Grand Master Zaki believes the first step towards a confident, vibrant way of thinking is engaging in programs that provide those qualities.

    Credentials

    Rankings


    •1st Degree Wing Chun Kung Fu

    •5th Degree Tae Kwon Do

    •7th Degree Goju Ryu Karate

    •7th Degree Chi Fu Ka Ninjitsu

    •8th Degree Tetsu Shinobi Ryu Ninjitsu.


    Accomplishments

    SELECTED ACCOMPLISHMENTS


    •Over 20 National Titles2014 Big D National Champion

    . 2014 Big D National Champion

    •2012 “ Who is Who In International Martial Arts Hall of Fame “Breaking Champion Award”

    •2010 “ Who is Who In International Martial Arts Hall of Fame “ Fighter Of The Year”

    •2010 “ World Karate Union Hall of Fame “ Instructor of The Year Karate”

    •2010 GMA Open National Champion

    •2007 Big D National Champion

    •2006 T.K.O. Texas State Champion

    •2006 Duel In the Desert National Champion

    •2002 T.K.O. Texas State Champion

    •1997 U.S.A.K.A. Texas State Kickboxing Champion

    •1996 U.S.A.K.A. United States Kickboxing Champion

    •1996 U.S.A. International World Champion

    •1994 N.B.L. World Champion

    •A.O.K. Texas State Champion


    Core Strengths
    • Strong organizational skills
    • Seasoned in conflict resolution
    • Sharp problem solver
    • Multi-Task Critical thinking
    • Adaptive team player
    • Adaptive team player
    Work Experience
    Metroplex MMA and Strength Training Irving, TX Co-Owner/Instructor/Trainer 03/2014 to 02/2015
    Wilkes-Barre Martial Arts Wilkes Barre, PA Owner/ Instructor/Trainer 03/2008 to 08/2010
    Metroplex Freestyle Martial Arts Garland, TX. Owner /Instructor/ Trainer 06/2006 to 04/2007
    Islamic Society of Arlington Arlington, TX Martial Art Instructor 04/2004 to 04/2006
    Telecom Corridor Musallah Richardson, TX Martial Art Instructor 02/2000 to 04/2004
    McKinney Karate McKinney, TX Owner/Instructor/Trainer 05/1994 to 08/1996
    Oak Cliff Karate, Club Oak Cliff, TX Owner/Instructor 01/1993 to 06/1994
    Levier Security Co Dallas, TX Security Consultant 12/1991 to 04/1994
    Masjid Al-Quran Dallas, TX Martial Arts Instructor 12/1989 to 12/1991
    This resume is created in 7 minutes.
    Summary

    Bilingual High School student with extensive professional and entrepreneurial experience

    Highlights
    • Fluent in English and Spanish
    • Technically proficient in MS Word, Powepoint, Prezi and web design.
    • Strong problem solving ability
    • Computer troubleshooting skills
    Accomplishments

    Received 1st Dan black belt in Israeli hand to hand combat in 2011

    Experience
    Translator
    June 2013 to September 2013     Translation services － San Jose, Costa Rica

    Team with two assistants to provide conversation based services to non- English speaking business owners,employees,High school and University students.
    English Professor
    June 2012 to September 2012     Private English lessons － San Jose, Costa Rica

    Team with assistants providing English lessons and tutoring to Costa Rican University students
    Private martial arts instructor
    May 2010 to December 2011     Martial arts private instruction － Downey, California

    Team with martial art professionals providing high level martial art instruction to California residents in the area of Downey.
    Education
    High School Diploma : 2014 Sun valley High school － Indian Trail, North Carolina, United States

    High School Senior at Sun valley High school North Carolina Expected graduation June 2014
    This resume is created in 7 minutes.
    Professional Summary
    Highly ambitious business owner with background in sales, marketing and advertising. Have been running a business for over 20 years in Mandurah and now looking to expand my skills and learn something different.
    Skills
    • Customer-oriented
    • Customer service professional
    • Skilled motivator

    Current First aid

    Working with children card

    White Card

    C & R licences
    Work History
    January 1996-Current Martial Arts Instructor | XL Martial Arts Academy (Self) | Greenfields, WA
    • Recruited an average of 15-25 new participants each month.
    • Consistently met daily class attendance goals.
    • Cultivated positive relationships with participants by interacting with them during classes.
    • Explained the use of exercise equipment to all participants, prioritizing safety at all times.
    • Greeted all members in a professional and friendly manner.
    • Assessed individual progress and suggested appropriate changes.
    • Conduct staff meetings and training each month.
    • Explained class objectives and rules.
    • Implemented marketing strategies which resulted in growth of customer base.
    • Worked directly with high schools to teach self defence at the schools.
    • Learn and use software to run the school
    • Learn and use social media as a marketing tool.
    June 2007-April 2008 Security Guard | Sureguard Security | Rockingham, WA
    • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
    • Detected suspicious activities and watched for criminal acts and rule infractions.
    • Monitored and authorized entrance and departure of employees and visitors.
    • Circulated among visitors, patrons and employees to preserve order and protect property.
    • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
    • Monitored and reported suspicious activities to local authorities.
    • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    • Detected and apprehended any unauthorized personnel.
    • Noted and followed up on any unusual behavior.
    • Responded to calls in both routine and emergency situations.
    • Delivered accurate verbal and written reports to company personnel.
    March 2017-Current Security Supervisor | Sureguard Security | Rockingham, WA
    • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
    • Detected suspicious activities and watched for criminal acts and rule infractions.
    • Monitored and authorized entrance and departure of employees and visitors.
    • Circulated among visitors, patrons and employees to preserve order and protect property.
    • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
    • Monitored and reported suspicious activities to local authorities.
    • Denied entrance to the building to unauthorized persons.
    • Secured all doors in the office and main building after hours.
    • Inspected equipment, structures and materials to identify the cause of errors and defects.
    • Noted and followed up on any unusual behavior.
    • Maintained accurate and detailed logs of all events that occurred during each shift.
    • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
    • Patrolled commercial property and the associated parking garage.
    • Unlocked rooms and suites for authorized contractors.
    • Directed guests around the building and answered questions regarding accessibility.
    Education
    1986 Certificate in Agriculture TAE: Agriculture Western Australian College of Agriculture Cunderdin, Cunderdin, WA, Australia

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